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Payments Fraud
Payments Fraud Working Group
Highlights of the 2009 AFP Payments Fraud & Control Survey



Nasreen Quibria
Association for Financial Professionals
May 19, 2009
Agenda
Survey Methodology


Fraud Attempts & Losses by Payment Method


Risk Mitigation Tools


Questions


                                            www.afponline.org 2
Survey Methodology
• Annual survey conducted since 2005

• Online survey

• 629 companies with annual
  revenues ranging from below
  $50 million and above $20
  billion were surveyed in January
  of 2009
                                       www.afponline.org 3
Attempted or Actual Payments Fraud

    80%
                                                           72%              71%      71%
    70%                        68%

    60%        55%

    50%

    40%

    30%                       24%

    20%

    10%                                                    6%
                                                                                     0%
                                                                          -1%
     0%
               2004            2005                        2006             2007     2008
   -10%

                                     Attempted or Actual Payments Fraud   % Growth




Almost three-quarters of organizations experienced attempted or actual payments fraud.
                                                                         www.afponline.org 4
Fraud Attempts & Losses by Payment
                   Method
                                                                                                                      Responsible for
              Payment Method                             Subject to            Suffered Financial                    Greatest Financial
                                                           Fraud                Loss from Fraud                            Loss

 Check                                                        91%                          47%                                  60%

 ACH                                                                                       17%

           ACH Credits                                         7%                          N/A                                   3%

           ACH Debits                                         28%                          N/A                                   5%

 Corporate/Commercial Cards                                   14%                     44%/17%*                                  10%

 Consumer Cards (Debit/Credit)                                18%                          N/A                                  20%

 Wire                                                          6%                          N/A                                   1%
NOTES:
• N/A - Data was not collected in the survey
• *Of organizations subject to fraud, in using own corporate/commercial cards to make payments 44% of organizations suffered a financial loss; only 17% or
one out of six organizations suffered a financial loss from accepting corporate/commercial cards
                                                                                                                                     www.afponline.org 5
Check Fraud
• Types of Check Fraud

• Remote Deposit Capture

• “Holder in Due Course”




                             www.afponline.org 6
Origins of Card Fraud

Internal Party

                  32%                         Unknown external party

                                              Third-party or outsourcer
                                        70%
            11%                               Employee




                            78%
                        Outside Party




                                                              www.afponline.org 7
Estimated Median Value of Payments
              Fraud

 $30,000                                                                                            0.2
           $26,600

 $25,000                                                                                9%          0.1
                                   $23,300

                                                                                                    0
 $20,000
                                                                                 $15,200            -0.1
 $15,000                                                        $13,900
                                  -12%
                                                                                                    -0.2
 $10,000
                                                                                                    -0.3

  $5,000                                                                                            -0.4
                                                                -40%
     $0                                                                                             -0.5
            2004                    2006                         2007                2008


                     Estimated Median Value of Payments Fraud             % Growth




                                                                                             www.afponline.org 8
Payments
                       Risk Mitigation Tools

                                                                               Revenues      Revenues
                                                                       All      over $1      under $1
                                                                   Respondents  billion       billion

           Positive pay/Reverse positive pay                          82%        87%            79%
Checks




           Payee positive pay                                          50         60             41
           “Post no checks” restriction on depository accounts         34         42             29
           ACH debit blocks                                            71         79             60
           ACH debit filters                                           55         62             49
ACH




           ACH positive pay                                            19         19             18
           Universal Payment Identification Code for ACH credits       5          7               3
Other




           Other                                                       5          4               5




                                                                                       www.afponline.org 9
Thank you…




                                             Nasreen Quibria
                                          Director, Payments
                      Association for Financial Professionals
                                        Phone: 301.961.8676
                             Email: nquibria@afponline.org
    http://www.afponline.org/pub/pdf/2009_Payments_Fraud_Survey.pdf

                                                        www.afponline.org 10

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2009 AFP Payments Fraud and Control Survey

  • 1. Payments Fraud Payments Fraud Working Group Highlights of the 2009 AFP Payments Fraud & Control Survey Nasreen Quibria Association for Financial Professionals May 19, 2009
  • 2. Agenda Survey Methodology Fraud Attempts & Losses by Payment Method Risk Mitigation Tools Questions www.afponline.org 2
  • 3. Survey Methodology • Annual survey conducted since 2005 • Online survey • 629 companies with annual revenues ranging from below $50 million and above $20 billion were surveyed in January of 2009 www.afponline.org 3
  • 4. Attempted or Actual Payments Fraud 80% 72% 71% 71% 70% 68% 60% 55% 50% 40% 30% 24% 20% 10% 6% 0% -1% 0% 2004 2005 2006 2007 2008 -10% Attempted or Actual Payments Fraud % Growth Almost three-quarters of organizations experienced attempted or actual payments fraud. www.afponline.org 4
  • 5. Fraud Attempts & Losses by Payment Method Responsible for Payment Method Subject to Suffered Financial Greatest Financial Fraud Loss from Fraud Loss Check 91% 47% 60% ACH 17% ACH Credits 7% N/A 3% ACH Debits 28% N/A 5% Corporate/Commercial Cards 14% 44%/17%* 10% Consumer Cards (Debit/Credit) 18% N/A 20% Wire 6% N/A 1% NOTES: • N/A - Data was not collected in the survey • *Of organizations subject to fraud, in using own corporate/commercial cards to make payments 44% of organizations suffered a financial loss; only 17% or one out of six organizations suffered a financial loss from accepting corporate/commercial cards www.afponline.org 5
  • 6. Check Fraud • Types of Check Fraud • Remote Deposit Capture • “Holder in Due Course” www.afponline.org 6
  • 7. Origins of Card Fraud Internal Party 32% Unknown external party Third-party or outsourcer 70% 11% Employee 78% Outside Party www.afponline.org 7
  • 8. Estimated Median Value of Payments Fraud $30,000 0.2 $26,600 $25,000 9% 0.1 $23,300 0 $20,000 $15,200 -0.1 $15,000 $13,900 -12% -0.2 $10,000 -0.3 $5,000 -0.4 -40% $0 -0.5 2004 2006 2007 2008 Estimated Median Value of Payments Fraud % Growth www.afponline.org 8
  • 9. Payments Risk Mitigation Tools Revenues Revenues All over $1 under $1 Respondents billion billion Positive pay/Reverse positive pay 82% 87% 79% Checks Payee positive pay 50 60 41 “Post no checks” restriction on depository accounts 34 42 29 ACH debit blocks 71 79 60 ACH debit filters 55 62 49 ACH ACH positive pay 19 19 18 Universal Payment Identification Code for ACH credits 5 7 3 Other Other 5 4 5 www.afponline.org 9
  • 10. Thank you… Nasreen Quibria Director, Payments Association for Financial Professionals Phone: 301.961.8676 Email: nquibria@afponline.org http://www.afponline.org/pub/pdf/2009_Payments_Fraud_Survey.pdf www.afponline.org 10