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SOCIAL AND ENVIRONMENTAL
RESPONSIBILITY IN BUSINESSES
 Corporate social responsibility in business
  environment.
 The role of human impact for future development



   The role of motivation in businesses.

   How can businesses contribute towards
    environmental responsibility.


                                                    1
An introduction to

CORPORATE SOCIAL RESPONSIBILITY
What is:




Corporate Social
Responsibility?
Definition:
“Specifically, we see corporate social
responsibility (CSR) as the voluntary
actions that business can take, over and
above compliance with minimum legal
requirements, to address both its own
competitive interests and the interests of
wider society.”
                   Source: www.csr.gov.uk
WHY CORPORATE SOCIAL RESPONSIBILITY?

 Consumers & investors: growing expectation for
  organisations to behave responsibly
 Consumer awareness: „Green‟ and „Ethical‟
  consumerism
 Legislation: H&S, EPA, Sustainability, Codes of
  Practice
 Globalisation: Adoption of „Best Practice‟,
  Consumer & Legal Acceptance.
Corporate Social Responsibility




       adds value
GENERAL VALUES STATEMENT
 Organisations should develop a general values
  statement which reflects their stance towards CSR
 This may form part of a more comprehensive
  Mission Statement
 Should define ethical framework that guides the
  accomplishment of the overall mission of an
  organization within a society
SOCIAL RESPONSIBILITY ISSUES
 Organizational
               relationships with owners
 and stockholders:
     Profit and ROI
 Employee     relations:
     Providing a safe workplace, adequate pay,
      information about the company, listening to
      grievances, and treating employees fairly
 Consumer      relations:
     Respecting the rights of customers and providing
      them with safe and satisfying products
                                                         2-8
THE PYRAMID OF SOCIAL RESPONSIBILITY


                                   Voluntary
                               Responsibilities
                                    being a
                            “good corporate citizen;”
                               contributing to the
                          community and quality of life


                             Ethical Responsibilities
                       being ethical; doing what is right, just,
                              and fair; avoiding harm


                             Legal Responsibilities
                       obeying the law (society‟s codification
                                of right and wrong)

                            Economic Responsibilities
                                 being profitable
                                                                                                      2-9

  Source: Adapted from Archie B. Carroll, “The Pyramid of Corporate Social Responsibility: Toward the Moral
  Management of Organizational Stakeholders.” Business Horizons 34 (July/August 1991): 42.
BUSINESS ETHICS AND SOCIAL
RESPONSIBILITY
   Business Ethics:
       The principles and standards that define acceptable
        conduct in business
   Social Responsibility:
       A business‟s obligation to maximize its positive impact
        and minimize its negative impact on society
       Businesspeople must be ethical toward their customers,
        suppliers, and others in their workplace.

                                                              2-10
11
Motivating Employees
 Theory and applications
But what happens when there is
 not enough motivation among
        the employees?


LESS PLUS NO MOTIVATION =
      DEMOTIVATION
WHAT MOTIVATES PEOPLE




  External Rewards       Internal Rewards
  • Salary               • Achievement
  • Working conditions   • Responsibility
  • Benefits             • Recognition
  • Environment          • Feedback
                         • Learning and growth
MCCLELLAND’S MOTIVATIONAL NEEDS THEORY




ACHIEVEMENT AFFILIATION                  POWER
MASLOW’S HIERARCHY OF NEEDS TROUGH MOTIVATION
                               Self
                          actualization
                          (Confidence,
                         achievements,
                            freedom)
                           Self esteem
                      (fame, recognition,
                      reputation, dignity)
                      Love and belonging
                       (children, friends,
                            partners)

                          Safety needs
                      (shelter, job security,
                  retirement plan, insurance)

                      Physiological needs
              (air, water, food, rest, exercise,etc)
5/25/2012
ENVIRONMENTAL RESPONSIBILITY
ENVIRONMENTAL SUSTAINABILITY
                               17
ENVIRONMENTAL SUSTAINABILITY IS CRITICAL
FOR CUSTOMERS




                                                                              5/25/2012
TODAY                                   TOMORROW
• Heightened consumer awareness and     • 4 billion devices + 5,000 data centers
  commitment to environment               equivalent to 300M metric tons of
• Business recognition and action to
                                          coal/year and release of 585M metric
  manage energy costs and                 tons of CO2
  environmental impacts                 • Increased legislation: from eWaste to
• IT currently accounts for 2% of
                                          energy to climate
  worldwide carbon emissions            • Primary customer requirement to
• Improved environmental performance
                                          conduct business
  drives business results               • Core element of growth, valuation &
                                          brand

    Tech innovation will continue to improve the IT industry‟s environmental
          footprint AND positively impact the broader global economy
                                                                            18
A CALL FOR ACTION...




                                   5/25/2012
Think Globally




Act   Locally



Change   Personally
                                  19
REFERENCE LIST
   1. James Muscoda (Satya, K and Gutta, MB, 2009)
   2. Brussels (Paul, 2007)
   3.Triple Bottom Line Investing (TBLI) Paris, France -
    Europe (2007).
   4. Concept developed by John Ellington in 1994
    corporate development.
   5. college, m. (2008-09-11). ethical sourcing.
   6.Paul, H. (2007). triple bottom line investing. France:
    state university.
   7. Satyr, K and Gutter, MB. (2009). social responsibility.
    London: McNeese state University.                            20

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201007067 pth. mthembu slideshare

  • 1. SOCIAL AND ENVIRONMENTAL RESPONSIBILITY IN BUSINESSES  Corporate social responsibility in business environment.  The role of human impact for future development  The role of motivation in businesses.  How can businesses contribute towards environmental responsibility. 1
  • 2. An introduction to CORPORATE SOCIAL RESPONSIBILITY
  • 4. Definition: “Specifically, we see corporate social responsibility (CSR) as the voluntary actions that business can take, over and above compliance with minimum legal requirements, to address both its own competitive interests and the interests of wider society.” Source: www.csr.gov.uk
  • 5. WHY CORPORATE SOCIAL RESPONSIBILITY?  Consumers & investors: growing expectation for organisations to behave responsibly  Consumer awareness: „Green‟ and „Ethical‟ consumerism  Legislation: H&S, EPA, Sustainability, Codes of Practice  Globalisation: Adoption of „Best Practice‟, Consumer & Legal Acceptance.
  • 7. GENERAL VALUES STATEMENT  Organisations should develop a general values statement which reflects their stance towards CSR  This may form part of a more comprehensive Mission Statement  Should define ethical framework that guides the accomplishment of the overall mission of an organization within a society
  • 8. SOCIAL RESPONSIBILITY ISSUES  Organizational relationships with owners and stockholders:  Profit and ROI  Employee relations:  Providing a safe workplace, adequate pay, information about the company, listening to grievances, and treating employees fairly  Consumer relations:  Respecting the rights of customers and providing them with safe and satisfying products 2-8
  • 9. THE PYRAMID OF SOCIAL RESPONSIBILITY Voluntary Responsibilities being a “good corporate citizen;” contributing to the community and quality of life Ethical Responsibilities being ethical; doing what is right, just, and fair; avoiding harm Legal Responsibilities obeying the law (society‟s codification of right and wrong) Economic Responsibilities being profitable 2-9 Source: Adapted from Archie B. Carroll, “The Pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders.” Business Horizons 34 (July/August 1991): 42.
  • 10. BUSINESS ETHICS AND SOCIAL RESPONSIBILITY  Business Ethics:  The principles and standards that define acceptable conduct in business  Social Responsibility:  A business‟s obligation to maximize its positive impact and minimize its negative impact on society  Businesspeople must be ethical toward their customers, suppliers, and others in their workplace. 2-10
  • 11. 11
  • 12. Motivating Employees Theory and applications
  • 13. But what happens when there is not enough motivation among the employees? LESS PLUS NO MOTIVATION = DEMOTIVATION
  • 14. WHAT MOTIVATES PEOPLE External Rewards Internal Rewards • Salary • Achievement • Working conditions • Responsibility • Benefits • Recognition • Environment • Feedback • Learning and growth
  • 15. MCCLELLAND’S MOTIVATIONAL NEEDS THEORY ACHIEVEMENT AFFILIATION POWER
  • 16. MASLOW’S HIERARCHY OF NEEDS TROUGH MOTIVATION Self actualization (Confidence, achievements, freedom) Self esteem (fame, recognition, reputation, dignity) Love and belonging (children, friends, partners) Safety needs (shelter, job security, retirement plan, insurance) Physiological needs (air, water, food, rest, exercise,etc)
  • 18. ENVIRONMENTAL SUSTAINABILITY IS CRITICAL FOR CUSTOMERS 5/25/2012 TODAY TOMORROW • Heightened consumer awareness and • 4 billion devices + 5,000 data centers commitment to environment equivalent to 300M metric tons of • Business recognition and action to coal/year and release of 585M metric manage energy costs and tons of CO2 environmental impacts • Increased legislation: from eWaste to • IT currently accounts for 2% of energy to climate worldwide carbon emissions • Primary customer requirement to • Improved environmental performance conduct business drives business results • Core element of growth, valuation & brand Tech innovation will continue to improve the IT industry‟s environmental footprint AND positively impact the broader global economy 18
  • 19. A CALL FOR ACTION... 5/25/2012 Think Globally Act Locally Change Personally 19
  • 20. REFERENCE LIST  1. James Muscoda (Satya, K and Gutta, MB, 2009)  2. Brussels (Paul, 2007)  3.Triple Bottom Line Investing (TBLI) Paris, France - Europe (2007).  4. Concept developed by John Ellington in 1994 corporate development.  5. college, m. (2008-09-11). ethical sourcing.  6.Paul, H. (2007). triple bottom line investing. France: state university.  7. Satyr, K and Gutter, MB. (2009). social responsibility. London: McNeese state University. 20