PMC Process Model Canvas - workshop
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The document outlines a workshop agenda for the Process Model Canvas (PMC) focused on improving business processes through management strategies. It discusses Business Process Management (BPM) concepts, including various organizational formats and emphasizes the importance of clear roles and risk management. Additionally, it promotes a master class and consulting services related to implementing the PMC for enhanced organizational performance.
PMC Process Model Canvas - workshop
- 2. © Get the job done with a WOW!
- 3. © Process Model Canvas transform from ambition into reality Workshop 2015 David Ruting CEO
- 4. © Agenda 1. Introduction • BPM / BMC / PMC 20 min. 2. Process Model Canvas Workshop • Car garage case - DIY 20 min. 3. Round-up and questions 5 min. tip! next Master Class in June
- 5. © BPM
- 6. © What is BPM? Business Process Management (BPM) is a Corporate Management Philosophy BPM combines people, processes and technology to improve organizational performance and customer value
- 7. © What format fits my process? guarantee creativity variation standard Design process = creative space black-box with controls at start and end. New product development = phases projects with quality gatesAdministration = job instructions (HOW) protocols in detail High volume transactions = fully automated workflow / BPMN Production, customer service = processes, procedure and professionals, doing flexible case driven patterns
- 10. © Purpose? Purpose Living world Systems world Low Trust, High Tolerance ;-(
- 12. © Paradigm shift Inside out Stop Control Systems world must Support the Professionals Purpose Living world Systems world High Trust, Low Tolerance ;-)
- 13. © BMC
- 15. © Business Model Canvas The next step
- 16. © PMC
- 17. © How 2 What Horizontal Organization
- 19. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations
- 20. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations 4 31 2 executing the process left to right
- 21. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations 1 24 3 Designing the process right to left
- 22. © WORK SHOP
- 23. © Maintenance process for your car
- 24. © 1. Begin with the End in Mind! 2. Draft the essential - customer journey - information flow - process chain - motivation
- 25. © Process Model Canvas Name: Designed for: Date: WHY www.processmodelcanvas.net (v1.0) Information received Value Proposition Information delivered Value Delivered Information flowInformation flow WOW Backlog WHAT Considerations Receive customer and car Repair car Deliver repaired car
- 26. © 26
- 27. © From design to process clarity
- 28. © The message to Organize collaboration
- 29. © Control Aspects WHO TOOLS WATCH OUT CHECK GREAT Job Titles & Employees to have clear agreement, linked to roles in Process & Output i.e. Procurement Process owner Head Purchasing Jim Smith Systems and Applications to produce, submit, receive and retrieve input/output i.e. ERP module Material- Management Risk & Controls to reduce risk and impact, increase recoverability i.e. Supplier goes default, Scenario’s for continuity Standards & Requirements to comply with Internal/External Law, Policies and Standards i.e. ISO 9001:2015 manage vendor quality Performance Indicators to measure, report, predict process, output, stakeholders i.e. lead time to deliver ordered goods
- 30. © Process Model Canvas 1 2 3 1 2 3 Comm’ant Integrated Management System
- 31. © A closer look at Comm’ant
- 32. © QUESTIONS
- 33. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-
- 34. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 25th June/2nd July ‘15 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-
- 35. © Make more profit with PMC! Powered by Limited Special offer for you as a participant 1 Full day Master Class 1 year use of the Commant Cloud System 1 hour of personal consult 4 hours online consult Value € 1549,-
- 36. © We deliver Value for You! Powered by LinkedIn David Ruting Mail david.ruting@commant.com Phone +31(0)6-54700121