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Commerce Cloud & Lightning
Features and Roadmap
Michael Bianchi
Director, Global UI/UX
michael.bianchi@tcs.com
@mbianchi27
Commerce Cloud
Enterprise Cloud Commerce Platform
Formerly known as Demandware
Faster Innovation • Predictive Commerce • Unified Experience
Introduced at Dreamforce ‘16
Custom Success Platform
Retain
& Advocate
Discover
& Engage
Purchase
& Fulfill
One platform
• Powering all channels
• web, mobile, social, in store
• Brands & Geographies
Highly Scalable
• Multi-site, multi-language, multi-
currency
• 45 global point-of-delivery
• CDN built in
• Seamless upgrades, robust
customizations, technology
partner ecosystem
Innovative platform
Build unique experiences with near-limitless flexibility
Mobile first responsive design
• Single code base
• Build once, use anywhere
Apple Pay for mobile web
• One touch payments for Safari
Social integration
• Pinterest and other channels
Open APIs
Mobile and Social Experiences
Manage product catalog,
promotions, inventory and
pricing
Visual drag-n-drop
merchandising, A/B testing,
SOE management
Single view of customer
• Online and in-store
Integrated order capture
• Omni-channel order
management & customer service
Business Manager Application
Predictive personalization
• AI to make all aspects of the
shopping experience relevant
Predictive Sort – in Beta
• Personalized search and sort
results based on individual
behavior
Commerce data model
• Rich data set in the cloud
available to Einstein with no
integration required
Commerce Cloud Powered by Einstein
Mobile-first point-of-sale
• Traditional and mobile sales,
returns, exchanges in real-time
Mobile-first store operations
• Inventory and cash management
apps
Predictive commerce with
Einstein
• Automate personalized
experiences in the store
Commerce Cloud Store
Deliver seamless experiences through unified commerce
More to come
We’ll keep everyone updated as Commerce Cloud
progresses in the market
Lightning
’17 features and Roadmap
What we’ve seen
• New Navigation
• Branding capabilities
• Quotes
• Email Authoring/Attachments
• Role Hierarchy in Reports
• All Orgs Upgraded to Enhanced/Lightning Charts in Salesforce1 Mobile App
Leading up to Dreamforce 16 - Now
Customize Records Home
Winter ‘17
• Pages per app
Spring ‘17
• Pages per profile and record type
Kanban View on objects
Winter ‘17
• Kanban for Leads, Campaigns,
and Contracts
Spring ‘17
• Kanban on any object
Path on objects
Spring ‘17
• Custom Objects
Summer ‘17
• Standard Objects
Visualforce in Lightning Experience
Spring ‘17
• Access Lightning Design System
directly in Visualforce
Base Lightning Components
Winter ‘17
• Simple forms
• Navigation and utilities
Spring ‘17
• Rich forms
• Simple lists
Lightning Data Service
Winter ‘17
• View and access records
• No APEX or SOQL
• Offline capabilities
Spring ‘17
• Multi record support
• Full CRUD for a single record
Improved Developer Experience
Spring ‘17
• Improved debugging
• Secure access to external end
points
• Public access via sites
Lightning API
Preview in Spring ‘17
• API for building UI on top of
Salesforce data and metadata
• Powers Lightning Experience and
Salesforce1 Mobile via Lightning
Data service
• Build your own mobile or web app
on top of the Lightning API
Lightning Component Builder
Pilot in Spring ‘17
• Template-driven creation
• Create, style, update components
• Component library
• Integrated reference
documentation
Lightning Container Components
Preview in Spring ‘17
• Use the JavaScript framework of
your choice
• Angular, React, etc..
• Looks and feels just like Lightning
components
• Lightning for Gmail
• Opportunity Insights
• Sales Console
• Forecasting
• Lightning Setup Flows and Setup Home
• Social Interactions from the Feed
• Account Hierarchy
• Dupe Detect and Merge for Accounts and
Contacts
• Dupe Management for Person Accounts
• Report Subscriptions and Scheduling
• Dynamic Report Filters via URL Parameters
• Lightning Global Actions
• Dashboard Accessibility
• Post Charts to Chatter and Follow Dashboards
• Quip Integration with Files Connect
• Einstein Recommended Work Streams
• Direct Messaging in Chatter
• Einstein Recommendations: People, Content, and
Sentiment
• Smart and Faceted Search
• Live Feed Everywhere
Plus more
Spring ‘17
thank y u

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2017 Commerce Cloud and Lightning

  • 1. Commerce Cloud & Lightning Features and Roadmap Michael Bianchi Director, Global UI/UX michael.bianchi@tcs.com @mbianchi27
  • 3. Formerly known as Demandware Faster Innovation • Predictive Commerce • Unified Experience Introduced at Dreamforce ‘16 Custom Success Platform Retain & Advocate Discover & Engage Purchase & Fulfill
  • 4. One platform • Powering all channels • web, mobile, social, in store • Brands & Geographies Highly Scalable • Multi-site, multi-language, multi- currency • 45 global point-of-delivery • CDN built in • Seamless upgrades, robust customizations, technology partner ecosystem Innovative platform Build unique experiences with near-limitless flexibility
  • 5. Mobile first responsive design • Single code base • Build once, use anywhere Apple Pay for mobile web • One touch payments for Safari Social integration • Pinterest and other channels Open APIs Mobile and Social Experiences
  • 6. Manage product catalog, promotions, inventory and pricing Visual drag-n-drop merchandising, A/B testing, SOE management Single view of customer • Online and in-store Integrated order capture • Omni-channel order management & customer service Business Manager Application
  • 7. Predictive personalization • AI to make all aspects of the shopping experience relevant Predictive Sort – in Beta • Personalized search and sort results based on individual behavior Commerce data model • Rich data set in the cloud available to Einstein with no integration required Commerce Cloud Powered by Einstein
  • 8. Mobile-first point-of-sale • Traditional and mobile sales, returns, exchanges in real-time Mobile-first store operations • Inventory and cash management apps Predictive commerce with Einstein • Automate personalized experiences in the store Commerce Cloud Store Deliver seamless experiences through unified commerce
  • 9. More to come We’ll keep everyone updated as Commerce Cloud progresses in the market
  • 11. What we’ve seen • New Navigation • Branding capabilities • Quotes • Email Authoring/Attachments • Role Hierarchy in Reports • All Orgs Upgraded to Enhanced/Lightning Charts in Salesforce1 Mobile App Leading up to Dreamforce 16 - Now
  • 12. Customize Records Home Winter ‘17 • Pages per app Spring ‘17 • Pages per profile and record type
  • 13. Kanban View on objects Winter ‘17 • Kanban for Leads, Campaigns, and Contracts Spring ‘17 • Kanban on any object
  • 14. Path on objects Spring ‘17 • Custom Objects Summer ‘17 • Standard Objects
  • 15. Visualforce in Lightning Experience Spring ‘17 • Access Lightning Design System directly in Visualforce
  • 16. Base Lightning Components Winter ‘17 • Simple forms • Navigation and utilities Spring ‘17 • Rich forms • Simple lists
  • 17. Lightning Data Service Winter ‘17 • View and access records • No APEX or SOQL • Offline capabilities Spring ‘17 • Multi record support • Full CRUD for a single record
  • 18. Improved Developer Experience Spring ‘17 • Improved debugging • Secure access to external end points • Public access via sites
  • 19. Lightning API Preview in Spring ‘17 • API for building UI on top of Salesforce data and metadata • Powers Lightning Experience and Salesforce1 Mobile via Lightning Data service • Build your own mobile or web app on top of the Lightning API
  • 20. Lightning Component Builder Pilot in Spring ‘17 • Template-driven creation • Create, style, update components • Component library • Integrated reference documentation
  • 21. Lightning Container Components Preview in Spring ‘17 • Use the JavaScript framework of your choice • Angular, React, etc.. • Looks and feels just like Lightning components
  • 22. • Lightning for Gmail • Opportunity Insights • Sales Console • Forecasting • Lightning Setup Flows and Setup Home • Social Interactions from the Feed • Account Hierarchy • Dupe Detect and Merge for Accounts and Contacts • Dupe Management for Person Accounts • Report Subscriptions and Scheduling • Dynamic Report Filters via URL Parameters • Lightning Global Actions • Dashboard Accessibility • Post Charts to Chatter and Follow Dashboards • Quip Integration with Files Connect • Einstein Recommended Work Streams • Direct Messaging in Chatter • Einstein Recommendations: People, Content, and Sentiment • Smart and Faceted Search • Live Feed Everywhere Plus more Spring ‘17