www.tsia.com
TECHNOLOGY & SERVICES WORLD
ATTENDEE GUIDE
© Technology & Services Industry Association
www.tsia.com
TSIA Conference
participants in 2020-2021
Executive Conferences
held since 2009
ABOUT TSIA
CONFERENCES 20k+ 31
PLAN FOR THE EVENT
Get early access to the
event platform to start
preparing for the live
event and connect with
fellow attendees.
ON-DEMAND
Access the videos,
resources, and
presentations from
TSW.
Join technology services, sales, channel, and product teams discuss
how to respond to today’s business challenges.
LIVE EVENT
Enjoy the worldwide live event
with 120 sessions and 150
speakers, October 18-20, 2021,
to include keynotes, breakouts,
Q&A, an EXPO, and networking.
Register
Now!
www.tsia.com
www.tsia.com
SERVICE TEAMS
of all kinds including customer success,
education services, field services,
professional services, managed services,
and support services are unlocking new
opportunities to retain and grow customers.
SALES AND CHANNEL
OPTIMIZATION TEAMS
that want to optimize revenue through the
customer lifecycle with XaaS business
models, and cost-effectively win new
customers with sales and channel partners.
PRODUCT TEAMS
interested in accelerating “as-a-service”
technology business with compelling
service offers, designing for adoption,
monetization strategies, and essential
cross-organizational handshakes.
WHO BENEFITS FROM ATTENDING TSW
CXOs, VPs, Directors and their teams attend TSW and represent strategy,
operations, product development, sales, and service delivery.
www.tsia.com
Support
Services
Customer
Success
Professional
Services
Managed
Services
Service Offer
Management
Field
Services
Education
Services
XaaS
Channel
Optimization
XaaS
Product
Management
Subscription
Sales
TSW Tracks by Research Practice
Customer
Growth and
Renewal
www.tsia.com
INTERACTIVE BREAKOUTS
Engage with the speaker
and attendees through live
Q&A, and chat. Sessions
will be a combination of
subject matter experts,
fireside chats, panels,
and more.
TECHNOLOGY
SOLUTION SESSIONS
Learn how TSIA Partners
help provide ways to
solve strategic business
challenges.
KEYNOTES
Get executive perspective
from Dell Technologies, F5
Networks, Salesforce,
TSIA, and other leading
technology and services
companies.
SESSIONS AT TECHNOLOGY & SERVICES WORLD
www.tsia.com
www.tsia.com
Networking Events
TECH EXEC
NETWORKING
This is an exclusive, in-
person event on Sunday
evening for VPs and
CXOs to renew
acquaintances and meet
new leaders.
TSW | EXPO
Join us during breakfast,
lunch, and breaks on
Monday and Tuesday to
mingle and network with
other attendees. The
TSW | EXPO has the
latest tech solutions from
TSIA Partners, and an
option to connect
virtually.
JOIN ON
SOCIAL
MEDIA
Want to stay updated
on TSIA conferences
and the TSIA
Community? Join us
on LinkedIn and
Twitter!
ENGAGE ON
TSIA EXCHANGE
Join the TSIA Exchange
forum to connect with the
TSIA Community to
continue the conversation
and share lessons
learned from TSW.
SPEED
NETWORKING
Expand your network
during this dedicated
Monday session with
up to 5 targeted
matches, based on
your selected
preferences.
In Person In Person In Person
www.tsia.com
www.tsia.com
Register on
www.tsia.com/conference
Build your own custom
agenda and sign up for
networking events.
Instructions will be
emailed to registrants.
Before TSW, login to the virtual platform
or app to start engaging with the content
so you are ready to participate in the live
event. More information will be shared
with registrants prior to the event.
Follow us on social and share your TSW
experience #TSW21
@TSIACommunity
linkedin.com/company/technology-
services-industry-association-tsia
HOW TO PLAN YOUR TSW EXPERIENCE
STEP
STEP
2
1
STEP
STEP
4
3
www.tsia.com
www.tsia.com For additional questions about registration, contact Lili Davila at events@tsia.com.
TSIA Membership Conference Vouchers
To access to all content from TSW, members must either redeem vouchers or purchase a registration pass.
Two (2) vouchers are required for In-Person with Virtual Plus+ and the Virtual Plus+ options. One (1) voucher is required for
the Virtual option. Contact your Member Success Manager at info@tsia.com for assistance with the voucher codes for TSW.
Member Registration Options for TSW
IN-PERSON WITH VIRTUAL
PLUS+ ACCESS
VIRTUAL PLUS+ ACCESS VIRTUAL ACCESS
ü TSW | EXPO floor access
ü Face-to-face networking
ü Special events
ü Keynotes
ü Breakouts
ü Q&A, Polling
ü Breakfasts, lunches, receptions
ü Access to event platform
ü Full on-demand access to all
content
ü Access to event platform
ü Livestream Keynotes
ü Livestream Breakouts
ü Q&A, Polling
ü Virtual EXPO
ü Networking opportunities
ü Full on-demand access to all
content for 1 year
ü Access to event platform and
on-demand content for 48 hours*
ü Livestream Keynotes
ü Livestream Breakouts
ü Q&A, Polling
ü Virtual EXPO
ü Networking via Chat
*Limited time access to on-demand content and
event platform through 12:00 Midnight (PT)
Friday, October 22, 2021.
2 vouchers 2 vouchers 1 voucher
Register
Now!
www.tsia.com
www.tsia.com/conference
POWERED BY TECHNOLOGY & SERVICES INDUSTRY ASSOCIATION
© Technology & Services Industry Association | 17065 Camino San Bernardo, Ste. 200 | San Diego, CA 92127 | www.tsia.com

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2021 Technology & Services World | Attendee Guide

  • 1. www.tsia.com TECHNOLOGY & SERVICES WORLD ATTENDEE GUIDE © Technology & Services Industry Association
  • 2. www.tsia.com TSIA Conference participants in 2020-2021 Executive Conferences held since 2009 ABOUT TSIA CONFERENCES 20k+ 31 PLAN FOR THE EVENT Get early access to the event platform to start preparing for the live event and connect with fellow attendees. ON-DEMAND Access the videos, resources, and presentations from TSW. Join technology services, sales, channel, and product teams discuss how to respond to today’s business challenges. LIVE EVENT Enjoy the worldwide live event with 120 sessions and 150 speakers, October 18-20, 2021, to include keynotes, breakouts, Q&A, an EXPO, and networking. Register Now!
  • 3. www.tsia.com www.tsia.com SERVICE TEAMS of all kinds including customer success, education services, field services, professional services, managed services, and support services are unlocking new opportunities to retain and grow customers. SALES AND CHANNEL OPTIMIZATION TEAMS that want to optimize revenue through the customer lifecycle with XaaS business models, and cost-effectively win new customers with sales and channel partners. PRODUCT TEAMS interested in accelerating “as-a-service” technology business with compelling service offers, designing for adoption, monetization strategies, and essential cross-organizational handshakes. WHO BENEFITS FROM ATTENDING TSW CXOs, VPs, Directors and their teams attend TSW and represent strategy, operations, product development, sales, and service delivery.
  • 5. www.tsia.com INTERACTIVE BREAKOUTS Engage with the speaker and attendees through live Q&A, and chat. Sessions will be a combination of subject matter experts, fireside chats, panels, and more. TECHNOLOGY SOLUTION SESSIONS Learn how TSIA Partners help provide ways to solve strategic business challenges. KEYNOTES Get executive perspective from Dell Technologies, F5 Networks, Salesforce, TSIA, and other leading technology and services companies. SESSIONS AT TECHNOLOGY & SERVICES WORLD
  • 6. www.tsia.com www.tsia.com Networking Events TECH EXEC NETWORKING This is an exclusive, in- person event on Sunday evening for VPs and CXOs to renew acquaintances and meet new leaders. TSW | EXPO Join us during breakfast, lunch, and breaks on Monday and Tuesday to mingle and network with other attendees. The TSW | EXPO has the latest tech solutions from TSIA Partners, and an option to connect virtually. JOIN ON SOCIAL MEDIA Want to stay updated on TSIA conferences and the TSIA Community? Join us on LinkedIn and Twitter! ENGAGE ON TSIA EXCHANGE Join the TSIA Exchange forum to connect with the TSIA Community to continue the conversation and share lessons learned from TSW. SPEED NETWORKING Expand your network during this dedicated Monday session with up to 5 targeted matches, based on your selected preferences. In Person In Person In Person
  • 7. www.tsia.com www.tsia.com Register on www.tsia.com/conference Build your own custom agenda and sign up for networking events. Instructions will be emailed to registrants. Before TSW, login to the virtual platform or app to start engaging with the content so you are ready to participate in the live event. More information will be shared with registrants prior to the event. Follow us on social and share your TSW experience #TSW21 @TSIACommunity linkedin.com/company/technology- services-industry-association-tsia HOW TO PLAN YOUR TSW EXPERIENCE STEP STEP 2 1 STEP STEP 4 3
  • 8. www.tsia.com www.tsia.com For additional questions about registration, contact Lili Davila at events@tsia.com. TSIA Membership Conference Vouchers To access to all content from TSW, members must either redeem vouchers or purchase a registration pass. Two (2) vouchers are required for In-Person with Virtual Plus+ and the Virtual Plus+ options. One (1) voucher is required for the Virtual option. Contact your Member Success Manager at info@tsia.com for assistance with the voucher codes for TSW. Member Registration Options for TSW IN-PERSON WITH VIRTUAL PLUS+ ACCESS VIRTUAL PLUS+ ACCESS VIRTUAL ACCESS ü TSW | EXPO floor access ü Face-to-face networking ü Special events ü Keynotes ü Breakouts ü Q&A, Polling ü Breakfasts, lunches, receptions ü Access to event platform ü Full on-demand access to all content ü Access to event platform ü Livestream Keynotes ü Livestream Breakouts ü Q&A, Polling ü Virtual EXPO ü Networking opportunities ü Full on-demand access to all content for 1 year ü Access to event platform and on-demand content for 48 hours* ü Livestream Keynotes ü Livestream Breakouts ü Q&A, Polling ü Virtual EXPO ü Networking via Chat *Limited time access to on-demand content and event platform through 12:00 Midnight (PT) Friday, October 22, 2021. 2 vouchers 2 vouchers 1 voucher Register Now!
  • 9. www.tsia.com www.tsia.com/conference POWERED BY TECHNOLOGY & SERVICES INDUSTRY ASSOCIATION © Technology & Services Industry Association | 17065 Camino San Bernardo, Ste. 200 | San Diego, CA 92127 | www.tsia.com