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30
Bite-Sized Writing Tips for Better
eLearning Content
Just getting started with eLearning?
Are you a subject matter experts
but not an instructional designer?
Just looking for some eLearning
tips?
Focus on your audience




Make an important promise early on (with your
headline and introduction) that tells the learners what’s
in it for them.
Plan, organize, write.

Before you begin, think: who is the audience, what
is the purpose of the message and how will the
learner use the information.
Plan the structure
                        of the course.
List the topics which
need to be covered.
Make a note of the
points you want to
cover on each
screen. Focus on the
learning objectives –
and bear them in
mind as you write!
Most learners only skim on-
screen text so keep it lively
and relevant to the learners.
                                Add subheadings
                                for each main
                                idea.
                                That means that
                                learners will be able
                                to glance at the
                                subheadings and
                                pick out the main
                                ideas.
Remember that writing for the screen is very different
from writing for the page. On the page words, have the
main purpose of communicating. On-screen, images
should do that job.
Use active
voice whenever
possible.

The active voice is
more direct and
engaging. Writing in
the active voice
gives energy to your
content, which will
keep your learners
reading.
As an Instructional
     Designer,
your writing style
needs to adapt to
    what you are
creating and what
 the end product is
  supposed to be.
Take out all the industry
speak.
Learn how to adjust your “speak” so what you say is
accessible to everyone and it is put in a context
that can be understood quickly.
be very
specific.
Students are learning at their own pace and do not have an instructor
in front of them. Sometimes you have to further explain something that
someone would normally experience if they had instructor-lead
training.
Use bullet points.
• This is one time when bullet points are your friend!
• Other types of extremely clear formatting work as
  well, but the idea is to break up the text into
  manageable amounts.
Consistency          .




        Make sure things like
        e-mail or email are
        the same throughout
        the course. By
        creating standards,
        learners will develop
        a feeling of
        familiarity when
        viewing the courses.
Organize the content.
 Outline your course with meaningful
 titles, breaking the course into
 sections as needed. The outline
 quickly gives learners a feel for the
 course and provides logical breaking
 points in the training.
Edit, improve, edit. Recheck your
writing to improve and edit until it is
perfect.
Variety is very important.
You can go beyond bullet point slides and vary the
rhythm of your text. Ask questions, mix up the structure –
use scenarios, give examples, tell a story.
As always, it is best to put yourself in
     the shoes of the learner. Read the text
     aloud to yourself and decide if it is
     working well with the elements on the
     screen.




(If you are not able to get it through smoothly, your learners may have
difficulties following it too)
Say more, with less. Trim the fat! Or even
better, if a picture is worth a thousand
words, use it.
Try to cut out
words or even
whole sentences
that are not
necessary. You’d
be surprised at
how much more
concise you can
be!
Provide an “easy-read”
for the learners
One that is understandable on
the first read-through to avoid
 osing them.
Get to the point quickly and
must remove extraneous
material.
Know your learners so
well you can get inside
their heads.

Try to understand as much as you can
about them. Then try to make your
eLearning course a conversation with
this “persona”.
Use jargon only when
necessary.
Most real people don’t speak in
jargon, they speak in plain English. If
you’re stuffing your course with
manual-speak, it’s not going to read
naturally.
Consider adding personality.
  Sometimes it is appropriate to add
  humor and personality to your text. This
  can make an eLearning course a
  friendlier experience.
Make sure the language and detail is
authentic. If you’re in new territory, talk
to subject matter experts and do the
research to make sure you’re
comfortable with the dialogue and
patterns of speech.
Be mindful of grammar and spelling.
 When you deliver a course, you want it to be of the highest quality.
 Obviously this means that we want both grammar and spelling to be as
 perfect as it possibly can. Your credibility takes a hit when you publish typos
 on your courses.
Use words learners
can picture.
Use energetic and descriptive words as
much as possible.
Descriptive headlines and titles: these
should tell the learner what the course
or module is about. Learners should
know what to expect.
Personalize text. Support a
  conversational writing style that relies
  on first- and second-person language




“you,” “your,” “I,” “our,” and “we”
Promise it will be
       quick: Your text
       needs to
       communicate in a
       second that the
       entire experience of
       taking the lesson will
       be something they
       can do quickly and
       painlessly.




The way you name your
lessons can help you out.
Short sentences and
paragraphs work great
 also.
Write to express not impress.
  Don’t try to impress with your choice of
  words. It just doesn’t work. It can
  annoy your learners if you do this.
Use text, but do it responsibly.


                       Keep it to no
                       more than six
                       lines per
                       screen and
                       intermix it with
                       other
                       elements. Also,
                       don't overdo
                       your text
                       animations.
Break it up.
 If you want your
eLearning content
to be user friendly,
you have to make it
digestible. That
means breaking it
into small chunks,
usually with one
main idea in a
paragraph.
Bottomline: format
improves
readability.
Think about handwriting fonts.
 They can add a human touch. They
 can draw the learner in and make it
 seem like the information is a bit more
 personal.
Learn more about SHIFT here.

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30 bite-sized writing tips for better eLearning content

  • 1. 30 Bite-Sized Writing Tips for Better eLearning Content
  • 2. Just getting started with eLearning? Are you a subject matter experts but not an instructional designer? Just looking for some eLearning tips?
  • 3. Focus on your audience Make an important promise early on (with your headline and introduction) that tells the learners what’s in it for them.
  • 4. Plan, organize, write. Before you begin, think: who is the audience, what is the purpose of the message and how will the learner use the information.
  • 5. Plan the structure of the course. List the topics which need to be covered. Make a note of the points you want to cover on each screen. Focus on the learning objectives – and bear them in mind as you write!
  • 6. Most learners only skim on- screen text so keep it lively and relevant to the learners. Add subheadings for each main idea. That means that learners will be able to glance at the subheadings and pick out the main ideas.
  • 7. Remember that writing for the screen is very different from writing for the page. On the page words, have the main purpose of communicating. On-screen, images should do that job.
  • 8. Use active voice whenever possible. The active voice is more direct and engaging. Writing in the active voice gives energy to your content, which will keep your learners reading.
  • 9. As an Instructional Designer, your writing style needs to adapt to what you are creating and what the end product is supposed to be.
  • 10. Take out all the industry speak. Learn how to adjust your “speak” so what you say is accessible to everyone and it is put in a context that can be understood quickly.
  • 11. be very specific. Students are learning at their own pace and do not have an instructor in front of them. Sometimes you have to further explain something that someone would normally experience if they had instructor-lead training.
  • 12. Use bullet points. • This is one time when bullet points are your friend! • Other types of extremely clear formatting work as well, but the idea is to break up the text into manageable amounts.
  • 13. Consistency . Make sure things like e-mail or email are the same throughout the course. By creating standards, learners will develop a feeling of familiarity when viewing the courses.
  • 14. Organize the content. Outline your course with meaningful titles, breaking the course into sections as needed. The outline quickly gives learners a feel for the course and provides logical breaking points in the training.
  • 15. Edit, improve, edit. Recheck your writing to improve and edit until it is perfect.
  • 16. Variety is very important. You can go beyond bullet point slides and vary the rhythm of your text. Ask questions, mix up the structure – use scenarios, give examples, tell a story.
  • 17. As always, it is best to put yourself in the shoes of the learner. Read the text aloud to yourself and decide if it is working well with the elements on the screen. (If you are not able to get it through smoothly, your learners may have difficulties following it too)
  • 18. Say more, with less. Trim the fat! Or even better, if a picture is worth a thousand words, use it. Try to cut out words or even whole sentences that are not necessary. You’d be surprised at how much more concise you can be!
  • 19. Provide an “easy-read” for the learners One that is understandable on the first read-through to avoid osing them. Get to the point quickly and must remove extraneous material.
  • 20. Know your learners so well you can get inside their heads. Try to understand as much as you can about them. Then try to make your eLearning course a conversation with this “persona”.
  • 21. Use jargon only when necessary. Most real people don’t speak in jargon, they speak in plain English. If you’re stuffing your course with manual-speak, it’s not going to read naturally.
  • 22. Consider adding personality. Sometimes it is appropriate to add humor and personality to your text. This can make an eLearning course a friendlier experience.
  • 23. Make sure the language and detail is authentic. If you’re in new territory, talk to subject matter experts and do the research to make sure you’re comfortable with the dialogue and patterns of speech.
  • 24. Be mindful of grammar and spelling. When you deliver a course, you want it to be of the highest quality. Obviously this means that we want both grammar and spelling to be as perfect as it possibly can. Your credibility takes a hit when you publish typos on your courses.
  • 25. Use words learners can picture. Use energetic and descriptive words as much as possible.
  • 26. Descriptive headlines and titles: these should tell the learner what the course or module is about. Learners should know what to expect.
  • 27. Personalize text. Support a conversational writing style that relies on first- and second-person language “you,” “your,” “I,” “our,” and “we”
  • 28. Promise it will be quick: Your text needs to communicate in a second that the entire experience of taking the lesson will be something they can do quickly and painlessly. The way you name your lessons can help you out. Short sentences and paragraphs work great also.
  • 29. Write to express not impress. Don’t try to impress with your choice of words. It just doesn’t work. It can annoy your learners if you do this.
  • 30. Use text, but do it responsibly. Keep it to no more than six lines per screen and intermix it with other elements. Also, don't overdo your text animations.
  • 31. Break it up. If you want your eLearning content to be user friendly, you have to make it digestible. That means breaking it into small chunks, usually with one main idea in a paragraph. Bottomline: format improves readability.
  • 32. Think about handwriting fonts. They can add a human touch. They can draw the learner in and make it seem like the information is a bit more personal.
  • 33. Learn more about SHIFT here.