Here are the steps to solve this problem:
a) Find the z-score corresponding to 115 mm Hg: (115 - 85)/13 = 2.31
The proportion that is NOT severely hypertensive is 1 - P(Z >= 2.31) = 1 - 0.0103 = 0.9897
b) Find the z-score corresponding to 90 mm Hg: (90 - 85)/13 = 0.3846
The proportion that will be asked to consult a physician is P(Z >= 0.3846) = 0.6507
c) Find the z-scores corresponding to the mildly hypertensive range:
(90 - 85)/13 = 0.3846
(