4 Common Mistakes To Avoid On Your First Call With The Client
228 likes26,575 views
The document outlines four common mistakes to avoid during your first call with a client: taking the call in a noisy place, failing to build rapport before discussing business, talking too much instead of listening, and discussing money too early. It emphasizes the importance of creating a positive impression by being professional and attentive to the client's needs. By following these tips, you can improve your chances of securing more projects and fostering better client relationships.
4 Common Mistakes To Avoid On Your First Call With The Client
- 1. 4 Common Mistakes To Avoid On your first call with the client
- 2. I used to freak out when I got a call from a client
- 3. I didn’t know what to say
- 4. I didn’t know how much should I ask for
- 5. I didn’t know how to make a good impression
- 6. But Hell - Nailing this call can pay the rent!
- 8. So I learned to take it like a boss.
- 9. Here are 4 mistakes you can avoid on that first call:
- 10. 1 Take the call in a noisy place
- 11. Don’t do it in a bus station or at the mall
- 12. Be A Pro take the call in a quiet place, sit down and take notes
- 13. 2 Jump into bed without foreplay
- 14. Before you talk business try to understand who’s your client
- 15. How did he get your number?
- 17. on LinkedIn?
- 19. Or Instagram?
- 20. Tinder?
- 21. Yellow Pages?
- 22. Try to break the ice, find a common interest you are both sharing
- 23. Remember: your client is wondering if you’re fun to work with. And you should too!
- 24. 3 Too much talking, not enough listening
- 25. Did you hear the cliché - “The client is always right”?
- 26. Your client heard it too
- 27. So do less talking and more listening
- 29. Learn as much as possible about your client, you’ll need it later on
- 30. Ask him and listen:
- 31. What is this project all about?
- 32. Who is it for?
- 33. What is the timeline?
- 34. Try to understand: Does it sound like a good fun project?
- 35. Let the client talk as much as he wants
- 37. If he’s not much of a talker, ask him questions to make him give you more info
- 38. 4 Talk money on the first call
- 39. The client asks: “How much would it cost me?”
- 40. Don’t freak out Everything is fine
- 41. Because you shouldn’t talk money on this call.
- 42. Explain to your client that you are a pro, and you need to sit down to do your math
- 43. Tell him you want to give him an awesome offer that is attractive both for him and you
- 44. He’ll respect that, and you will end up the call with the ball in your court
- 45. That’s it.
- 46. You are ready for some client calls now.
- 47. Here’s a video to wrap it up for you:
- 48. We hope those simple tips will get you more projects, more money, and more happy clients. Head to www.thenuschool.com for some more fresh eduction for creative professionals