6 Tips for ISO
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The document provides 6 tips for choosing an ISO management systems consultant: 1) be clear on the reason for hiring a consultant, 2) establish rapport with the consultant through an in-person meeting, 3) while cost is a factor, expertise, experience, and rapport are more important, 4) select a consultant with relevant industry and standards experience, 5) understand the consultant's implementation methodology, 6) check references and case studies to learn from past clients.
6 Tips for ISO
- 1. 3 ESTABLISH RAPPORT Your consultant will be spending a lot of time in your organization with close access to your processes and people, so mutual trust is essential. A face-to-face meeting to build rapport is highly advisable before moving forward with the selection process. 5 COST AND CONTRACT Budgets are rarely limitless, but cost should not be the key deciding factor in selecting a consultant. Expertise, experience and rapport are extremely important to ensuring that expectations are met. 2 LOOK FOR EXPERIENCE AND RELEVANCE For a successful working relationship and management systems implementation, it’s important to select a consultant based on relevant experience. Consider his or her experience in the industry, with management systems and standards, and certification body allegiance. 4 UNDERSTAND THEIR APPROACH Depending on the size and scale of the management systems implementation, your consultant may use several different methods and techniques. These could require different levels of support and cooperation, so it’s important to understand the implementation methodology to ensure that both parties work effectively together. 6 CHECK REFERENCES / CASE STUDIES Your consultant should be able to provide references which allow you to gain firsthand insights from past clients and understand how the consultant helped them accomplish their goals. Many consultants also publish client testimonials and case studies on their websites. SIX TIPS FOR CHOOSING AN ISO MANAGEMENT SYSTEMS CONSULTANT 1 BE CLEAR ABOUT THE REASON FOR HIRING A CONSULTANT Management systems and standards cover a range of management disciplines across organizational functions. Depending on your starting point, it is crucial to decide on the level of support and resource required.