TOPs Presentation V21
- 1. Telecom Optimization Partners Auditing and Optimizing Your Telecommunications Expenses 2520 Whitehall Park Dr. Suite 100 Charlotte, NC 28273 980-275-5022 Office 866-723-7622 Fax
- 2. What is TOPs? TOPs provides telecommunications auditing and optimization services on a no-risk basis for our clients. It is our goal to review your existing telecom services, rates, contracts, and invoices to ensure carriers are billing you accurately. When we find errors we will engage the carriers to help you recover the costs that were over billed. We will also propose alternative configurations / service providers / rate plans to help decrease your overall telecom spend. Services reviewed include: Voice – Data – Wireless – LD – Web / Audio Conf. – Internet – WAN’s – Toll Free
- 3. Why We are in Business? “ Telecom bills are growing increasingly more complex, containing more than 100 pages of indecipherable line items that require customer service records and knowledge of carrier nomenclature to understand the individual charges.” Aberdeen Group “ On average, 7% to 12% of telecom service invoices are in error – usually to the benefit of the vendor.” Aberdeen Group
- 4. Why We are in Business (cont.) “ An increasingly common practice today is to outsource management of telecoms invoices, since it can be such a time-consuming and labor-intensive process that is critical, yet far outside the core competencies of most companies. A company with robust software tools and value-added services can help you to firmly control the spending, and keep a tight lid on your telecoms costs, as well as your internal costs of managing all these services.” Meridian “ Up to 85% of mid-market enterprises telecom bills are paid in full without being reviewed by the enterprise.” Aberdeen Group
- 5. Do You Know These Telecom Billing Acronyms? Does the Individual Paying Your Telecom Bills?
- 6. Who Stays on Top of the Telecom Industry? Do you track quarterly Federal Universal Service Fund rate changes? Are you up to date on the current tax laws affecting your telecom services? Do you have access to all of the most current cellular plans in your area? Are you aware of the myriad of carriers, plans and rates available to you? Do you have access to proprietary auditing software used by a select few of the top telecom analysts in the country? Telecom Optimization Partners Does!
- 7. Our Competitive Edge Independence and Objectivity: Our client’s needs come first! State-of-the-art, proprietary inventory & call pattern analysis software to identify lowest-cost alternatives. Extensive market knowledge of the lowest rates available for the benefit of our clientele. A mature Quality Control and Assurance program. Experience and support of an entire network of strategic-partner consultants.
- 8. What we Do We develop a comprehensive inventory of all your locations, lines, service providers, contracts, monthly spend, usage volumes and calling patterns. Develop inventory and comprehensive databases Audit Compare Analyze Optimize Recommend Implement Monitor
- 9. The TOPs Service Cycle Billing – Services - Contracts Present recommendations for alternate carriers, technology and services to minimize your overall telecom spend Only implement pre- approved recommendations Document Savings and monitor billing Optional Web Based Expense Mgmt. Platform
- 10. Benefits to Your Organization No risk, contingency approach. Minimal involvement of your internal resources. Auditing and analysis performed off-site Development of inventory and base line for all services and costs. Repository for carrier information: Contracts-rates-services-locations No out of pocket expenses. Shared benefits for 24 months. After 24 months 100% of cost savings go to your organization. Assistance with ordering and implementing approved services. Outsourced expertise at no cost. You are always in control.
- 11. How Do You Get Started Signed agreement. Signed LOA (Letter of Agency), TOPs provided. Copies of all contracts and service agreements. List of all locations and telephone numbers. 3 months of current invoices if available. Access to any on-line billing accounts.
- 12. It’s Easy to See – This Makes Perfect Sense Contingency based agreement = a no risk value proposition! No obligation on TOPs recommendations = You call the shots! Objective, Independent, Unbiased analysis & recommendations No affiliation with any Telecom Carriers or Equipment Providers (the ONLY way we make money is when we SAVE YOU money!) Your telecom services will perform equal or better for less $$$$