Non-Technologist’s Guide to Technology Support of Adult Learners
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The document summarizes key technology services and priorities for the University System of Georgia (USG). It discusses the USG private cloud called PeachNet, which provides bandwidth, storage, backup, and virtual data center services. It also highlights learning tools like Desire2Learn, DegreeWorks, GALILEO, and INGRESS that support online learning and credit transfer. The USG aims to enhance these services and tools to raise education across Georgia through improved access and learning experiences.
Non-Technologist’s Guide to Technology Support of Adult Learners
- 1. A Non-technologist Guide to USG Enterprise Technology Dr. Curtis A. Carver Jr. Vice Chancellor and CIO Board of Regents
- 2. Agenda • Services and Priorities Update • Desire2Learn • DegreeWorks • GALILEO • INGRESS • PeachNet • Questions, Comments, a Conversation
- 3. 3,300 mile Private Cloud Virtual Library Software Store Enterprise Security and ePrivacy Distance Education Learning Management Enterprise Financials Enterprise BI Library Operations Student Information Collaboration
- 4. Chancellor • Consolidation Complete College Georgia Space Utilization Data Driven Decision Making Distance Education 1 • Core PeachNet Service Core Vista Service State Longitudinal Hosting HR IT Contract Mgmt Core GALILEO Service Core GIL Service State Incident Response Race to the Top Core Help Desk Banner Base Image/Modules Deploy Desire2Learn Core PeopleSoft Service Core Email Services Salary Inequity Hope Redesign (Basic) Banner Hosted Services GOML Service DegreeWorks Deployment DegreeWorks Hosting SharePoint Services Full Cost Implementation IT Handbook 2 • Replace PeachNet Infrastructure Upgrade Exchange iStrategy Service Facilities Data Collection GTRACS Acad Cloud Managed Banner Services SSC Support SciQuest Service Energy Mgmt Data Server EAS Data Migration New DegreeWorks Hosting HR Portal PeopleSoft Upgrade System Space/Facility Mgmt Historical HR/ADP Data End Point Management GIL Express Service Teammate Service Facilities and Capital BI GALILEO Discovery Cell Phone Stipend BYOD Georgia Summit Georgia Knowledge Repository Rock Eagle DOE PeachNet Expansion Backup as a Service Storage as a Service VDCs/Service Network Security Suite Common Remitter Service 3 • Dual Homing Institutions New Banner Hosting Alternative Data Center Old Data System Single Sign On Upgrade D2L to version 10 Add new functionality to D2L Ingress 2 (Distance Education) Banner 9 Audit Dashboard HOPE Redesign (SOA) Windows 8 Upgrade GALILEO Database of Subscriptions Base Camp XAP Federated Identity Mgmt BLIPP Next Generation Library System Multi-Platform Banner eBuilder PPV/GHEFA/Lease Mgmt Integrated Facility Mgmt Talent Mgmt System Project and Portfolio Mgmt VTC as a Service Centralized Job Listing Enterprise Risk Mgmt Student Affairs Business Analyst Unified Communications Social Media Data/Computer Forensic Capability USG Mobile Legend Executing Resource Constrained Awaiting Resources/Priority Note: Resources are time, space, money, people, or priority. Line Gap is intentional
- 5. FY 2013 ITS Service Availability World Class Operations Service Availability Service Availability Data Analytics 100.00% Governor’s Data 100.00% Distance Ed 99.93% LMS 100.00% Email 99.98% PeachNet 99.98% Financials (iS) 99.82% SharePoint 100.00% Financials (PS) 99.88% Student Advising 99.95% GALILEO 100.00% Student Info System 99.89% GIL 100.00% Standards World Class > 99.90% 3rd Party SLAs penalty clauses < 95.00%Acceptable 99.xx%
- 6. Desire2Learn Update Desire2Learn is a software as service cloud based learning management system utilized by 30/31 institutions. Provides such functionality as content management, discussion boards, assessment, file upload, course design, and other services to support student learning.
- 7. Desire2Learn Update (continued) • 100% System Availability since launch in May 2012. • 34 million hits a day (soon to be an estimated 50 million hits a day) • Mobile enabled and powered. • Well received by the campuses. • Gwinnett and Colquitt county have bought it for every K- 12 student as well . Video Time!
- 9. Desire2Learn (Intelligent Agents) What Does this do?
- 10. DegreeWorks • The TCSG and USG are pleased to announce the release of DegreeWorks! DegreeWorks is a web-based tool to help students and advisors monitor a student's progress toward degree completion. • DegreeWorks combines the university’s degree requirements and the coursework completed into an easy-to-read worksheet that helps see how courses completed count toward degree requirements, and that helps to see what courses and requirements still need to be completed. This system is designed to aid and facilitate academic advising.
- 11. GATRACS The Georgia Transfer Articulation Cooperative Services (GATRACS) portal is a fully digital, single- source of information for students who want to transfer courses between Georgia’s institutions. Students can access the portal by logging in to the well-known GACollege411 web site, and research credit transfer opportunities at 60 institutions in the USG and the TCSG. Soon we will add 16 more institutions from the Georgia Independent College Association (GICA).
- 12. GALILEO • Raising the state of education across the state one student at a time through an enhanced user interface (think Google on steroids). • Efforts are underway to examine a potential enhancement to support open resources, transformational educational pedagogies, and lifelong learning.
- 14. INGRESS • Intra-Georgia Registration Sharing System (INGRESS) was developed by ITS as an alternative solution to meet the needs of USG institutions. It is a middle-ware application integrated with the Ellucian Banner Student Information System (SIS) and Desire2Learn (D2L) LMS to process cross- institutional registrations and to automate the creation of online and blended course shells on the LMS. The primary goal of INGRESS is to deliver a scalable solution that accommodates decentralized registrations among multiple institutions, while supporting a centralized seat- management process.
- 15. INGRESS • Used by 18 USG institutions • Recognized by 2012 GTA Innovation Award • Unique in the United States
- 16. PeachNet Georgia’s Private Cloud providing: • Bandwidth as a service • Storage as a Service • Backup as a Service • Virtual Data Centers as a Service • Used by: – 31/31 USG institutions, – 7/28 TCSG institutions, – Potentially all DOE schools
- 18. Summary The University System of Georgia provides a number of modern tools to support adult learners anywhere in the state or the world.
- 19. Questions, Comments, a Conversation? Dr. Curtis A. Carver Jr. Vice Chancellor and CIO Board of Regents