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Go George – GIPTN
A Quality Public Transport System, Elements for Consideration
SATC Conference 2016
7 July 2016
Safiyyah Aboo – Aurecon
EJ Robertson – EJ Robertson Consultants
Aim and Scope
• Provide a high level introduction to certain elements in IPTN development
• More detailed experience on certain elements in the development of the GIPTN
• Development Process
• The Network
• Industry Engagements
• Infrastructure Light Approach
• Bus supply dilemma
• Not covered is
• Institutional arrangements
• Role of consultants/advisors
• GIPTN Management and Operations
• Capacity Building - overall
Project History
• Commenced in 2003 as the Sandkraal Road Corridor Mobility Strategy
• Converted to George Integrated Public Transport Network or known to the public
as the GO GEORGE System
• ‘Flagship’ or pilot project
• Project was initiated by the Province of the Western Cape (DTPW), partnered with
George Municipality through and IGA and FA – in terms of Section 12 of the NLTA
• Engagement with existing local taxi and bus operators commenced in 2007 with
the aim of establishing them into a private company, and
• Awarding them a 12 year negotiated bus contract as per the Section 41 of the NLTA
Concept&Strategy
Started in 2005
Project Scoping
Travel surveys
conducted
MBT studies
Economic
Assessments
conducted for
George
Engagement
Engagement
with the Taxi
Industry
Public
Consultation
Planning
Operational
Planning:
Infrastructure,
systems &
technology
Institutional
Assessment
Establishment
Formalisation of
operator
company
Signing the
IGA between
DTPW & MoG
Developed
institutional
arrangements
Engage in
detailed
negotiations
with industry
Implementation
Operator
Contract signed
in November
2014
Services
commences on 8
December 2014
Phases 1-3 have
rolled out
2005 2006/7 – 2009/10
Introduction
of the NLTA 2011-2013 2014-2016
Development Process
The Network
System Design
System Roll-out Phases
• Includes both the urban and rural areas of
George Municipality
• Services are operational in Rosemoor,
Loerie Park, Denneoord, Blanco,
Pacaltsdorp and the CBD
• Remaining areas are to be implemented in
late 2016 and 2017
Salient Features of the System
• Routes
• Main
• Community or feeder type
• Intersuburb – linking rural settlements
• Intertown - services between George and neighbouring towns (planned)
• Demand responsive service for rural communities (planned)
• Present sedan taxi operators converted to metered taxi to compliment the service (planned)
• Minimum policy level of service
• Spatial and temporal coverage
• Operating hours of service – 14-18 hours, 7 days a week
• Walking distances – 400m to 600m to most of the urban population of George
• Mixed Fleet
• Selection of appropriate vehicle for the respective demand level, mix of urban and rural
environment, mixed topography
Design Philosophy and Intended Benefits
• Understanding that virtually all formal PT operations require some form of
government subsidy
• ‘user pay’ principle is unrealistic
• given the high portion of poor and unemployed persons
• amplifies by apartheid legacy
• Any IPTN must be established and maintained in manner that will minimise the
financial burden on both user and government
• Should provide the urban poor with less costly access to employment to reduce
the household disposable income spent on transport
• GIPTN
• Fare and policy structure based on user affordability criteria – linked to the
minimum gazetted labour rate for the urban domestic worker
• Not linked to operations cost recovery model
Design Philosophy and Intended Benefits
Public
Contracting
Authority
Vehicle
Operating
Company
QualityCharter
RespondingtoUserNeeds
PassengerCharter
DeliveredServices
Contract
Operating Obligations
• Quality triangle
• Governments role in consulting with and
providing the public with public transport
services
• Government contracts a service provider to
provide the service
• Government then makes the decision as to
the quality of service provided
• Once the quality of service is set and
maintained at an appropriate quality level
• Encourage car owners to use the PT system
• Introduction of car use restraints as a future
consideration
• TDM measures
Replicating MBT operations
• Fallacy in the belief that IPTN operations should in some way replicate the
replaced MBT and bus operations– reality is that it will be inefficient and
ultimately non-sustainable
• IPTN demand profile must draw on a wide range of sources to ensure adequate
capacity provision including CPTR, census, household surveys, on the ground
surveys etc
• Shift to a structured network presents specific challenges since the negotiating
status of the existing taxi industry and their advisors will change
• GIPTN
• Strongly association linked – 3 associations
• Single bus operating contract – initially prior to NLTA, Province would be the
Contracting Authority, however GIPTN now functions under Section 12 of the NLTA
for joint controls - GM and DTPW (WC)
• Removal of racial bias or competition between associations
• After the 12 year contract, can be split up into more than one contract
Scheduled Bus System
• Acceptance that it is not a MBT system
• Passengers will be expected to stand on buses during peak demands
• Transfers between routes to complete a desired trip
• Mixed fleet in an operation
• If a safe, reliable, accessible service where timetables are integrated and adhered
to, passengers will learn to trust and adapt to the system
• System is required to be continuously monitored and evaluated to minimise
operational costs
Industry Engagements
• Commenced in 2007, with the 3 associations and local bus operator
• MOA – prior to formal negotiation process
• Under the NLTTA this negotiation was not possible, but the introduction of the
NLTA, under Section 41 allowed for this
• Formal negotiation process
• Operator Contract
• Bus fleet ownership
• Compensation Model – relinquishment of operating licenses
• MBT industry can be persuaded to convert from the informal to the informal
operations
• Benefits include secure employment, fixed working hours, pension fund, etc
Operating License Holders and Affected
Persons
• NLTA indicated negotiations can only be with persons holding valid operating
licenses
• establishing valid OLs through the Provincial Regulating Entity records took
considerable time, with a number of engagement and appeals process
• GIPTN
• operators with local George based OL’s.
• Long distance and chartered OLs could remain
• All operators and affected persons were requested to register their interest to
keep informed of the process
• Registration process was run a few times, given the stop start nature of the project
• List started at 400 people but now has risen to 1300 people
• Managing the process and expectations remain a challenge
Infrastructure Light Approach
• GIPTN
• Conventional bus system, using existing
road network , attractive as there is no
demand for priority operations
• Provision of minimal up front
infrastructure
• 4 stage infrastructure approach
• Bus Depot, Minimal starter stops,
upgrading of roads and provision of bus
turning facilities
• Advantages – minimised abortive and
wasteful expenditure
• Disadvantages –
• necessary to play catch up once the
services become operational
• Passengers disadvantaged by limited
supply of bus shelters and other facilities
• Significant impact of existing road
network
Bus Supply Dilemma
• Universal Access
• Accommodate passengers with special
categories of need through universal design
• Provision of universally accessible vehicles
• Condition of PTNG grant
• Current bus market
• Limited supply of suitable mini, midi and
conventional low floor or low entry buses
• GIPTN
• Mixed fleet
• Developed accessible minibus with a wheel
chair hoist, Midi buses are shortened
conventional bus (10.5m) – too wide for
certain roadways
• Wider range of universally accessible
buses to cater for different demand
environments, especially in non- metro
areas
Conclusions and Recommendations
• GIPTN – flagship project for non-metro areas
• Project has demonstrated that
• MBT operators and bus operators can be encouraged to participate, and take up the
challenge if they are supported and there is measure of compensation
• Provision of the service should focus on user needs and if so, will be utilised
• Fare policy and structure must reduce share of household expenditure on transport
• System must be accessible from a spatial, cost and time and must be seen as safe
• Operating costs can be minimised though effective use of a mixed fleet and service
delivery matched to passenger temporal demand
• Target must be Quality Public Transport service delivery
A quality Public Transport System, elements for consideration

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A quality Public Transport System, elements for consideration

  • 1. Go George – GIPTN A Quality Public Transport System, Elements for Consideration SATC Conference 2016 7 July 2016 Safiyyah Aboo – Aurecon EJ Robertson – EJ Robertson Consultants
  • 2. Aim and Scope • Provide a high level introduction to certain elements in IPTN development • More detailed experience on certain elements in the development of the GIPTN • Development Process • The Network • Industry Engagements • Infrastructure Light Approach • Bus supply dilemma • Not covered is • Institutional arrangements • Role of consultants/advisors • GIPTN Management and Operations • Capacity Building - overall
  • 3. Project History • Commenced in 2003 as the Sandkraal Road Corridor Mobility Strategy • Converted to George Integrated Public Transport Network or known to the public as the GO GEORGE System • ‘Flagship’ or pilot project • Project was initiated by the Province of the Western Cape (DTPW), partnered with George Municipality through and IGA and FA – in terms of Section 12 of the NLTA • Engagement with existing local taxi and bus operators commenced in 2007 with the aim of establishing them into a private company, and • Awarding them a 12 year negotiated bus contract as per the Section 41 of the NLTA
  • 4. Concept&Strategy Started in 2005 Project Scoping Travel surveys conducted MBT studies Economic Assessments conducted for George Engagement Engagement with the Taxi Industry Public Consultation Planning Operational Planning: Infrastructure, systems & technology Institutional Assessment Establishment Formalisation of operator company Signing the IGA between DTPW & MoG Developed institutional arrangements Engage in detailed negotiations with industry Implementation Operator Contract signed in November 2014 Services commences on 8 December 2014 Phases 1-3 have rolled out 2005 2006/7 – 2009/10 Introduction of the NLTA 2011-2013 2014-2016 Development Process
  • 5. The Network System Design System Roll-out Phases • Includes both the urban and rural areas of George Municipality • Services are operational in Rosemoor, Loerie Park, Denneoord, Blanco, Pacaltsdorp and the CBD • Remaining areas are to be implemented in late 2016 and 2017
  • 6. Salient Features of the System • Routes • Main • Community or feeder type • Intersuburb – linking rural settlements • Intertown - services between George and neighbouring towns (planned) • Demand responsive service for rural communities (planned) • Present sedan taxi operators converted to metered taxi to compliment the service (planned) • Minimum policy level of service • Spatial and temporal coverage • Operating hours of service – 14-18 hours, 7 days a week • Walking distances – 400m to 600m to most of the urban population of George • Mixed Fleet • Selection of appropriate vehicle for the respective demand level, mix of urban and rural environment, mixed topography
  • 7. Design Philosophy and Intended Benefits • Understanding that virtually all formal PT operations require some form of government subsidy • ‘user pay’ principle is unrealistic • given the high portion of poor and unemployed persons • amplifies by apartheid legacy • Any IPTN must be established and maintained in manner that will minimise the financial burden on both user and government • Should provide the urban poor with less costly access to employment to reduce the household disposable income spent on transport • GIPTN • Fare and policy structure based on user affordability criteria – linked to the minimum gazetted labour rate for the urban domestic worker • Not linked to operations cost recovery model
  • 8. Design Philosophy and Intended Benefits Public Contracting Authority Vehicle Operating Company QualityCharter RespondingtoUserNeeds PassengerCharter DeliveredServices Contract Operating Obligations • Quality triangle • Governments role in consulting with and providing the public with public transport services • Government contracts a service provider to provide the service • Government then makes the decision as to the quality of service provided • Once the quality of service is set and maintained at an appropriate quality level • Encourage car owners to use the PT system • Introduction of car use restraints as a future consideration • TDM measures
  • 9. Replicating MBT operations • Fallacy in the belief that IPTN operations should in some way replicate the replaced MBT and bus operations– reality is that it will be inefficient and ultimately non-sustainable • IPTN demand profile must draw on a wide range of sources to ensure adequate capacity provision including CPTR, census, household surveys, on the ground surveys etc • Shift to a structured network presents specific challenges since the negotiating status of the existing taxi industry and their advisors will change • GIPTN • Strongly association linked – 3 associations • Single bus operating contract – initially prior to NLTA, Province would be the Contracting Authority, however GIPTN now functions under Section 12 of the NLTA for joint controls - GM and DTPW (WC) • Removal of racial bias or competition between associations • After the 12 year contract, can be split up into more than one contract
  • 10. Scheduled Bus System • Acceptance that it is not a MBT system • Passengers will be expected to stand on buses during peak demands • Transfers between routes to complete a desired trip • Mixed fleet in an operation • If a safe, reliable, accessible service where timetables are integrated and adhered to, passengers will learn to trust and adapt to the system • System is required to be continuously monitored and evaluated to minimise operational costs
  • 11. Industry Engagements • Commenced in 2007, with the 3 associations and local bus operator • MOA – prior to formal negotiation process • Under the NLTTA this negotiation was not possible, but the introduction of the NLTA, under Section 41 allowed for this • Formal negotiation process • Operator Contract • Bus fleet ownership • Compensation Model – relinquishment of operating licenses • MBT industry can be persuaded to convert from the informal to the informal operations • Benefits include secure employment, fixed working hours, pension fund, etc
  • 12. Operating License Holders and Affected Persons • NLTA indicated negotiations can only be with persons holding valid operating licenses • establishing valid OLs through the Provincial Regulating Entity records took considerable time, with a number of engagement and appeals process • GIPTN • operators with local George based OL’s. • Long distance and chartered OLs could remain • All operators and affected persons were requested to register their interest to keep informed of the process • Registration process was run a few times, given the stop start nature of the project • List started at 400 people but now has risen to 1300 people • Managing the process and expectations remain a challenge
  • 13. Infrastructure Light Approach • GIPTN • Conventional bus system, using existing road network , attractive as there is no demand for priority operations • Provision of minimal up front infrastructure • 4 stage infrastructure approach • Bus Depot, Minimal starter stops, upgrading of roads and provision of bus turning facilities • Advantages – minimised abortive and wasteful expenditure • Disadvantages – • necessary to play catch up once the services become operational • Passengers disadvantaged by limited supply of bus shelters and other facilities • Significant impact of existing road network
  • 14. Bus Supply Dilemma • Universal Access • Accommodate passengers with special categories of need through universal design • Provision of universally accessible vehicles • Condition of PTNG grant • Current bus market • Limited supply of suitable mini, midi and conventional low floor or low entry buses • GIPTN • Mixed fleet • Developed accessible minibus with a wheel chair hoist, Midi buses are shortened conventional bus (10.5m) – too wide for certain roadways • Wider range of universally accessible buses to cater for different demand environments, especially in non- metro areas
  • 15. Conclusions and Recommendations • GIPTN – flagship project for non-metro areas • Project has demonstrated that • MBT operators and bus operators can be encouraged to participate, and take up the challenge if they are supported and there is measure of compensation • Provision of the service should focus on user needs and if so, will be utilised • Fare policy and structure must reduce share of household expenditure on transport • System must be accessible from a spatial, cost and time and must be seen as safe • Operating costs can be minimised though effective use of a mixed fleet and service delivery matched to passenger temporal demand • Target must be Quality Public Transport service delivery