This document outlines an 8-step activity based sales process that marketing uses to turn website visitors and downloads into qualified sales leads. The process includes enriching and scoring leads, passing accepted leads to sales, providing sales with tools and intelligence for persistent outreach, facilitating connections between sales and prospects, matching the sales process to the CRM system, coaching sales on effective selling techniques, handing over customers to customer lifecycle management after sale, and funneling remaining prospects back through nurturing campaigns.