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Lean Change
Using Lean Startup for Organizational Change
                @jasonlittle
                 @gerrykirk
41%
“general resistance to change”




               http://www.versionone.com
1995 – and Crawford:  33%
                Kotter: 30%
  1998 – Turner Procsi: 29%
         2005 –
       2008 – Mckinsey: 30%
     2011 – Standish Group: 34%




http://www.onirik.com.au/media/Whitepapers/Cracking%20the%20Change%20Code%20White%20Paper.pdf


             Change Projects have a Lousy Success Rate
Lean Change Cycle
well             not well
                                                                                 ADKA
                                                                                      R
                                                                             KOTT
                                                                                   ER’s
                                            ls
                                    ll leve                                   8 Ste
                             es at a
                                                                                    ps
                            v
                retro specti

                           AGILE TOOLS                                     CHANGE MANAGEMENT
                                                                                 TOOLS



           CULTURE AND PEOPLE
      OCAI
           As s e           Schn
                  ssme           eider
RoundPegg              nt              Cultu
                                             re                  Mode
                                                                     l
         Insights & MBTI
                                   Collaborati
                                              on
                                                     Control




                                   Cultivation
            satir                                  Competen

                                                                               Insights
                                                            ce




                                                                         Collecting Insights
high cost,
               high value




cost




       value
                                 Options

                            Generating Options
MVC

MVC or Experiment?
#LeanChange
Insights     Options      BackLog   MVP/MVC Introduce           Validate

                                     negotiate     introduce     validate
                                      change         change       change
           cost




                                      generate       launch       pivot?
                                    measurements   experiment   abandon?
                  value




                                            Putting it All Together
Lean Change at Agile and Beyond 2013
Lean Change at Agile and Beyond 2013
LS for Products Enterprise LS LS for Change
LS for Products Enterprise LS LS for Change
LS for Products Enterprise LS LS for Change
LS for Products Enterprise LS LS for Change
LS for Products Enterprise LS LS for Change




      Team Kanban Board




Change Agent Board
LS for Products Enterprise LS LS for Change




                  An Experiment
LS for Products Enterprise LS LS for Change




- how many people would show up?
  - what topics would they discuss?
 - what departments are they from?




                       What I wanted to know
?

  Rolling out Mgnt
  3.0 to Leadership        Using LS for
       Program            Governance Doc
                                                            ?

                      Connection to
HR Expertise             PMO
 Directory
                                           Executive Lean
                                              Coffee


          BA CoP
                            Lean
                           Coffee
                                                       What it led to
LS for Products Enterprise LS LS for Change




     www.leanchange.org

    Get the book for free:
www.leanpub.com/leanchange
   use “aab13” at checkout




                                       What’s next?
Done.




                                           Andrew Annett
                     Alexei Hui
    Jeff Anderson                            @akannett
                      @alhui
    @thomasjeffrey
                            Jason Little
 Taimur Mohammed            @jasonlittle
                                                       Bilal Iqbal
 @taimurmohammed                             the only guy in the world not on twitter


                     Contributo
   Ardita Karaj
   @ardita_k            rs             Andrew La Rosa
                                          @alarosa
Bernadette Dario                                                  Gerry Kirk
                                                                       @gerrykirk
@bernadettedario              leanchange.org
   Emad Toukan                  #leanchange
   @emadtoukan

                                   Lean Change Contributors
jason@leanintuit.com
 www.leanintuit.com
     @jasonlittle

gerry@gerrykirk.net
 www.gerrykirk.net
    @gerrykirk




                       Thanks! Questions?

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Lean Change at Agile and Beyond 2013

  • 1. Lean Change Using Lean Startup for Organizational Change @jasonlittle @gerrykirk
  • 2. 41% “general resistance to change” http://www.versionone.com
  • 3. 1995 – and Crawford:  33% Kotter: 30% 1998 – Turner Procsi: 29% 2005 – 2008 – Mckinsey: 30% 2011 – Standish Group: 34% http://www.onirik.com.au/media/Whitepapers/Cracking%20the%20Change%20Code%20White%20Paper.pdf Change Projects have a Lousy Success Rate
  • 5. well not well ADKA R KOTT ER’s ls ll leve 8 Ste es at a ps v retro specti AGILE TOOLS CHANGE MANAGEMENT TOOLS CULTURE AND PEOPLE OCAI As s e Schn ssme eider RoundPegg nt Cultu re Mode l Insights & MBTI Collaborati on Control Cultivation satir Competen Insights ce Collecting Insights
  • 6. high cost, high value cost value Options Generating Options
  • 8. #LeanChange Insights Options BackLog MVP/MVC Introduce Validate negotiate introduce validate change change change cost generate launch pivot? measurements experiment abandon? value Putting it All Together
  • 11. LS for Products Enterprise LS LS for Change
  • 12. LS for Products Enterprise LS LS for Change
  • 13. LS for Products Enterprise LS LS for Change
  • 14. LS for Products Enterprise LS LS for Change
  • 15. LS for Products Enterprise LS LS for Change Team Kanban Board Change Agent Board
  • 16. LS for Products Enterprise LS LS for Change An Experiment
  • 17. LS for Products Enterprise LS LS for Change - how many people would show up? - what topics would they discuss? - what departments are they from? What I wanted to know
  • 18. ? Rolling out Mgnt 3.0 to Leadership Using LS for Program Governance Doc ? Connection to HR Expertise PMO Directory Executive Lean Coffee BA CoP Lean Coffee What it led to
  • 19. LS for Products Enterprise LS LS for Change www.leanchange.org Get the book for free: www.leanpub.com/leanchange use “aab13” at checkout What’s next?
  • 20. Done. Andrew Annett Alexei Hui Jeff Anderson @akannett @alhui @thomasjeffrey Jason Little Taimur Mohammed @jasonlittle Bilal Iqbal @taimurmohammed the only guy in the world not on twitter Contributo Ardita Karaj @ardita_k rs Andrew La Rosa @alarosa Bernadette Dario Gerry Kirk @gerrykirk @bernadettedario leanchange.org Emad Toukan #leanchange @emadtoukan Lean Change Contributors
  • 21. jason@leanintuit.com www.leanintuit.com @jasonlittle gerry@gerrykirk.net www.gerrykirk.net @gerrykirk Thanks! Questions?