Agile Gurugram 2016 | Conference | The Featureban simulation game | Mike Burrows
- 1. A proud member of the Mike Burrows (mike@agendashift.com) Twitter: @asplake @agendashift #featureban Home: agendashift.com/featureban Version 2.0, May 2016 Copyright © 2014-2016 Agendashift (a trading name of Positive Incline Ltd) Featureban by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US. Visit agendashift.com/featureban for facilitation information and downloads. Featurebana simple kanban simulation game
- 2. A proud member of the Iteration 1: Visual management Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC
- 3. A proud member of the Iteration 1: Visual management Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC Visualise our work…
- 4. A proud member of the Iteration 1: Visual management Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC …and our workflow
- 5. A proud member of thehttps://www.flickr.com/photos/redwoodphotography/4356518997What does the coin represent?
- 6. A proud member of theNo coin? justflipacoin.com https://www.flickr.com/photos/redwoodphotography/4356518997
- 7. A proud member of the Blocked work items • After throwing tails, you may need to block one of your work items. • In this game, blocked work items are marked with a “B”: • Unblock by crossing out the “B” • Here’s one that has been blocked, unblocked and re-blocked: Celebrity home delivery MB B Chilli pepper lottery NT BB/
- 8. A proud member of the Heads I win… Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland MB Celebrity home delivery Chilli pepper lottery NT Sponsor a farmyard animal SC Celebrity home delivery MB Advanceone of my items…
- 9. A proud member of the Heads I win… Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC Project Neverland MB …start a new one Celebrity home delivery MB
- 10. A proud member of the Heads I win… Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC …or unblock one of my items Celebrity home delivery MB B/
- 11. A proud member of the Heads I win… Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC If you have no other option, pair up with someone who threw tails Celebrity home delivery MB
- 12. A proud member of the Tails you lose? Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Chilli pepper lottery NT B Sponsor a farmyard animal SC Block one of your items (if you have one to block) Celebrity home delivery MB Project Neverland
- 13. A proud member of the Tails you lose? Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC Project Neverland NT AND start a new one Celebrity home delivery MB B
- 14. A proud member of the Setup 1. Get into groups of 3 to 5 people (4 is ideal) 2. Choose names for the two in-progress states on your board • “Design” & “Build”, “Prototype” & “Test” etc Ready In progress Complete J ??? ( ) ??? ( )
- 15. A proud member of the Returns Setup (continued) 3. Quickly generate a backlog of work items – features, product lines, projects – for your supermarket website, a few per person. Write the name of each feature in the center of a sticky note (one per feature), leaving room top & bottom Leave some room
- 16. A proud member of the Organize your work items Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC Begin with one initialed item per person in your first in-progress column
- 17. A proud member of the Organize your work items Ready In progress Complete J ( ) ( ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC Leavethe rest (un-initialed) in your Ready” column
- 18. A proud member of the Iteration 1: Visual management – play! • After everyone has tossed their coins, discuss your intended moves in your daily standup meeting • After your meeting, make your moves according to the rules (policies) below • Repeat these simulated “days” until your facilitator tells you to stop • Remember to replenish your Ready column with new items before it empties Heads Tails Choose one (your items only): • Move an unblocked work item rightwards • OR unblock a blocked one • OR start a new work item, remembering to initial it Do both (your items only): • Block one of your currently unblocked items if you have one • AND start a new work item, remembering to initial it Only if you are otherwise unable to move, pair up to help someone who threw tails If you can, pair up with someone who threw heads and is otherwise unable to move
- 19. A proud member of the (Optional) Rule change! • Good news – we’ve automated our testing and are catching most of our bugs before they add significant delay • If you throw tails, re-toss your coin
- 20. A proud member of the Debrief In your groups, list and prepare to report back: • Your observations • How well did it work? • How did it feel? • Workplace parallels
- 21. A proud member of the Iteration 2: WIP limits Ready In progress Complete J ( 3 ) ( 3 ) Fruit&veg Credit card validation Returns Project Neverland Celebrity home delivery MB Chilli pepper lottery NT Sponsor a farmyard animal SC Same rules (policies) as before, but not moving work into columns that are at or above capacity
- 22. A proud member of the Iteration 2: WIP limits Ready In progress Complete J ( 3 ) ( 3 ) Fruit&veg Credit card validation Returns Project Neverland MB Celebrity home delivery Chilli pepper lottery NT Sponsor a farmyard animal SC Celebrity home delivery MB ✔
- 23. A proud member of the Iteration 2: WIP limits Ready In progress Complete J ( 3 ) ( 3 ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC Project Neverland MB Celebrity home delivery MB ✖
- 24. A proud member of the Iteration 2: WIP limits Ready In progress Complete J ( 3 ) ( 3 ) Fruit&veg Credit card validation Returns Project Neverland Chilli pepper lottery NT Sponsor a farmyard animal SC ? Celebrity home delivery MB
- 25. A proud member of the Iteration 2: WIP limits – play! • Start with your board as it was at the end of iteration 1 • Same rules (policies) as before, but respect your WIP limits ! Do not move work into columns that are at or above capacity • Keep going until your facilitator tells you to stop • Remember to replenish your Ready column with new items before it empties Heads Tails Choose one (your items only): • Move an unblocked work item rightwards • OR unblock a blocked one • OR start a new work item, remembering to initial it Do both (your items only): • Block one of your currently unblocked items if you have one • AND start a new work item, remembering to initial it Only if you are otherwise unable to move, pair up to help someone who threw tails If you can, pair up with someone who threw heads and is otherwise unable to move
- 26. A proud member of the Debrief Discuss and prepare to report back: • How was it different? • Benefits? • Drawbacks? • Variations on this theme? • Different limits or different structure to limits • Other mechanisms • Workplace parallels
- 27. A proud member of the Cross-check with the Kanban Method Against the three core practices that correspond to the transparency value: CP1: Visualize ü Work items ü Work flow ü Work item state – where in the work flow, whether blocked CP4: Make policies explicit ü The rules of the game CP5: Implement feedback loops ü “Daily” (per-round) standup meeting ü Replenishment
- 28. A proud member of the Cross-check with the Kanban Method Against the three remaining core practices and their corresponding four values (in bold) – balance, flow, customer focus, & collaboration: CP2: Limit work-in-progress (WIP) ü Column limits, one way to balance workload vs capacity ü We made a true kanban system CP3: Manage flow ? flow (smoothness, timeliness, economic outcomes) ✗ customer focus (customer need) CP6: Improve collaboratively, evolve experimentally (using models and the scientific method) ? We created conditions for collaboration in delivery ✗ Nothing collaborative, experimental or scientific about our change!
- 29. A proud member of the Iteration 3: Metrics • Keep track of a “day number” for each round • Kanban system lead times, run chart, histogram • Note the day number each work item enters and later leaves the WIP-limited part of the system • We will plot durations sequentially in a run chart and summarise in a histogram • Cumulative flow diagram (CFD), simple method • Each day, count the number of work items in each column • We will plot in a stacked area chart, “Complete” at the bottom • Flow efficiency • We will calculate the ratio of average touch time to average system lead time, expressed as a percentage
- 30. A proud member of the Iteration 3: Metrics
- 31. A proud member of the Iteration 3: Metrics – run chart 0 1 2 3 4 5 6 7 8 9 10 11 1 2 3 4 5 6 7 8 9 10 what happened here?
- 32. A proud member of the Iteration 3: Metrics –histogram 0 1 2 3 4 1 2 3 4 5 6 7 8 9 10+
- 33. A proud member of the Iteration 3: Metrics – histogram 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 1 2 3 4 1 2 3 4 5 6 7 8 9 10+
- 34. A proud member of the Iteration 3: Metrics – histogram 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 1 2 3 4 1 2 3 4 5 6 7 8 9 10+
- 35. A proud member of the Iteration 3: Metrics – histogram 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 1 2 3 4 1 2 3 4 5 6 7 8 9 10+
- 36. A proud member of the Column counts Day Ready Design Build Complete :-) 1 9 3 2 6 2 9 3 0 8 3 8 2 0 10 4 7 1 1 11 5 5 1 0 14 6 2 3 1 14 7 6 3 2 14 8 6 3 1 15 9 6 3 0 16 10 5 3 1 16 Reversed Day Complete :-) Build Design Ready 1 6 2 3 9 2 8 0 3 9 3 10 0 2 8 4 11 1 1 7 5 14 0 1 5 6 14 1 3 2 7 14 2 3 6 8 15 1 3 6 9 16 0 3 6 10 16 1 3 5 Cheatingat CFDs: reverse columns, then stackedarea chart Iteration 3: Metrics – cumulative flow diagram (CFD)
- 37. A proud member of the Iteration 3: Metrics – cumulative flow diagram (CFD) 0 5 10 15 20 25 30 1 2 3 4 5 6 7 8 9 10 Ready Design Build Complete :-) Reversed Day Complete :-) Build Design Ready 1 6 2 3 9 2 8 0 3 9 3 10 0 2 8 4 11 1 1 7 5 14 0 1 5 6 14 1 3 2 7 14 2 3 6 8 15 1 3 6 9 16 0 3 6 10 16 1 3 5 Cheatingat CFDs: reverse columns, then stackedarea chart
- 38. A proud member of the Iteration 3: Metrics – cumulative flow diagram (CFD) 0 20 40 60 80 100 120 On hold Proposed Prioritised Ready for Dev Dev Testing Ready for Release Released Implemented See: Mike Burrows, Kanban from the Inside, Blue Hole Press, 2014
- 39. A proud member of the Iteration 3: Metrics – key statistics Mean lead time: 4.4 days Median lead time: 3.5 days 85th percentile: 6.3 days Flow efficiency: 68% highly suspicious!
- 40. A proud member of the Iteration 3: Metrics – flow efficiency • Heads: 4 or 5 out of 6 • Flow efficiency: 3/6 = 50% 3 B/ (rework) B 1 62 54 H T H H HH or T (stalled)
- 41. A proud member of the (Meta) Iteration 4: Bigger-picture issues Take one or more of the following issues and propose a Featureban-based simulation to explore it: 1. Sequencing / prioritising 2. Improving performance – cycle time, delivery rate, predictability, customer satisfaction 3. Delivering against competing objectives – different projects, stakeholders, types of work etc 4. Accommodating different kinds of customer expectations – classes of service 5. Upstream/downstream teams 6. Dependencies on another team for part of the process
- 42. A proud member of the Agendashift Values-based delivery assessment In your own time, assess the game scenario • Go to agendashift.com/featureban • Click “Assess the Featureban scenario (iteration 2 onwards)” For each of the six categories (values): • Score the three prompts on the given 1 to 4 scale • Which prompts would you prioritise for improvement? (“Star” them) • What improvements would you make in those areas? Go to agendashift.com/2016 for the real-world global survey
- 43. A proud member of the Run your own Featureban session • Go to agendashift.com/featureban • Read the facilitation notes • Register to receive the files • Adapt to your needs • Let us know how you get on! Copyright © 2014-2016 Agendashift (a trading name of Positive Incline Ltd) Featureban by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US.
- 44. A proud member of the By the same author Kanban from the Inside Mike Burrows, foreword by Luke Hohmann, Blue Hole Press September 2014 “Clear, concise, beautifully structured summary of the essentials” “…has by far the most extensive and up-to-date coverage of Kanban than anything published to date” “The definitive Kanban textbook” Values-based Delivery Values-based Change Values-based Leadership Agendashift Transforming Lean-Agile transformation ™ • agendashift.com/paper 6+1 Essential strategies for successful Lean-Agile transformation • agendashift.com/2016 Values-based delivery assessment, 2016 survey