Air defense client_troubleshooting_module_spec_sheet
0 likes127 views
The Client Troubleshooting module allows tier one helpdesk personnel to quickly identify connectivity issues affecting clients, whether the problem relates to the wireless network, client device, or wired network. With its easy-to-use interface, the module helps resolve basic problems and escalate more complex issues. It integrates with the AirDefense Services Platform to provide holistic wireless management through centralized monitoring and troubleshooting of network performance and policy violations.
Air defense client_troubleshooting_module_spec_sheet
- 1. Product SPEC Sheet MOTOROLA AIRDEFENSE SOLUTIONS CLIENT TROUBLESHOOTING MODULE easily identify connectivity problems AIRDEFENSE CLIENT TROUBLESHOOTING MODULE Client connectivity failures can be Use resources more effectively The Client Troubleshooting module, a part of our caused by a variety of issues, many Network Assurance solution, lets tier one helpdesk of which have nothing to do with the personnel with limited wireless networking expertise wireless network. Unfortunately, even easily identify the exact connectivity problem, so experienced mobile users often send they can resolve it or escalate it as appropriate. The Client Troubleshooting module’s sophisticated wireless network support staff off to analysis engine will quickly identify device level troubleshoot faults that may not be problems, wireless network health, wireless network a wireless problem. That’s a drain on availability, wireless network or client configuration, and wired network connectivity issues. The Client your most valuable resources – and Troubleshooting module lets you keep your senior IT it doesn’t get your users back online staff focused and productive by making better use of any faster. your first line personnel.
- 2. Product SPEC Sheet MOTOROLA AIRDEFENSE SOLUTIONS CLIENT TROUBLESHOOTING MODULE Solve problems more efficiently The Client Troubleshooting module provides tools for faster, easier network problem resolution. The tool: • Is designed for level one helpdesk • Helps quickly determine whether or not issues are on the wireless or wired network • Can simplify debugging of wireless issues • Helps eliminate escalation of easily fixed problems to senior level staff • Is designed for centralized troubleshooting of performance problems and policy violations of end user devices The module is designed to help entry level IT staff easily identify problems for quick remediation, With its easy-to-use graphical interface working from a central console, reserving escalation for more advanced issues. It the Client Troubleshooting module lets you quickly resolve basic network will significantly reduce network helpdesk costs and problems and escalate more advanced problems as needed.. operational expenditures related to the wireless network by practically eliminating the need to travel onsite to troubleshoot wireless network issues. System Requirements FOR MOTOROLA AIrdefense SOLUTIONS An AirDefense server appliance is required to run the AirDefense Services Platform and all AirDefense Holistic Wireless Management modules. The server appliance is a true plug-and-play The Client Troubleshooting module runs on the system with a hardened operating system, optimized database, and application software included. AirDefense Services Platform. The AirDefense Services Current model options include: Platform offers seamless integration of wireless • Model 1252 security and compliance solutions, WLAN infrastructure • Model 3652 management, and remote troubleshooting tools that • Model 4250 proactively monitor WLAN performance and remedy Please see each Motorola AirDefense server appliance connectivity issues. The AirDefense Services Platform specification sheet for model specs. is the industry’s first comprehensive service oriented platform that can be leveraged by enterprise IT to dramatically reduce TCO and achieve quicker ROI from their WLAN. Motorola AirDefense solutions reflect our holistic approach to network design, management, security and network assurance. Motorola delivers both an unrivaled indoor/outdoor wireless portfolio and the For more information on Motorola software tools you need to build and operate a trusted high-performance wireless network. AirDefense Solutions, please visit us on the web at motorola.com/wms. motorola.com Part number G3-22-108. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2010 Motorola, Inc. All rights reserved.