ALIGNING L&D TO THE BUSINESS:
PRACTICES, TIPS AND TOOLS YOU CAN
START USING TODAY
2017 Training Industry Conference & Expo
Raleigh, NC
THE ALIGNMENT GAP
Proprietary and Confidential 2
79%
of training professionals say
strategic alignment is important
for business success
- Training Industry
92%
say their learning strategy is not
very effective at meeting
business goals
- Brandon Hall
59%
have trouble connecting learning
to business outcomes
- Bersin by Deloitte
95%
don’t excel at using data to
• Align to the business
• Improve L&D efficiency
• Develop effective training
- Bersin by Deloitte
WORKSHOP GOAL
To provide you with key insights, a simple tool, and practical
tips you can use immediately to improve how you align L&D
with the business
Proprietary and Confidential 3
Our 20+ years of
experience
More than 150
projects
Experience designing
Corporate Universities
& individual courses
Based on …
KEY WORKSHOP CONCEPTS
Learning must align to the business
Business problems training problems
Alignment is a precursor to successful internal sales
Proprietary and Confidential 4
1
2
3
5
Purpose Performance
Learning
Outcome
Alignment
ELEMENTS OF ALIGNMENT
I nforms you of …
ALIGN WITH THE RIGHT
BUSINESS PEOPLE
Proprietary and Confidential 6
Business Leader
Business Manager
L&DTeam
Master Performers
/ SMEs
Impacts of those consequences
Consequences of those tactical
problems
Tactical problems they
encounter
Purpose
Different business people will
share different information
ALIGN WITH BUSINESS
PURPOSE & GOALS
Proprietary and Confidential
A C T I V I T Y
1
Purpose
7
Understand the business goals
of your clients
✓ What are your organizational
goals?
✓ What obstacles stand in the way
of achieving those goals?
✓ How will success be measured?
Key q u estion s to gain
an u n d erstan d in g of the
b u s in es s :
ALIGN TO PERFORMANCE
Proprietary and Confidential
Understand the performance that has
the greatest impact on the goal . . .
Key q u estion s to
u n d erstan d
p erforman ce imp act:
✓ What role has the greatest
impact on achieving that goal?
✓ What changes in performance
will help you achieve that goal?
✓ What will be different once
you’ve accomplished the goal?
A C T I V I T Y
2
8
Performance
ALIGN THE
LEARNING OUTCOME
Proprietary and Confidential
A C T I V I T Y
3
9
Learning
Outcome
Key questions to
confirm learn in g
ou tcomes align :
✓ Does the learning solution
concept align with your goals?
✓ How will you measure success?
Confirm the learning solution design
concepts aligns with business goals
ALIGN WITH
ORGANIZATIONAL REALITIES
Proprietary and Confidential 10
✓ Budget
✓ Timeline
✓ Capability
✓ Capacity
✓ Infrastructure
✓ Etc.
Key con s id eration s :
IN SUMMARY
Proprietary and Confidential 11
E X P L O R E
the business
• What are your business
goals?
• What obstacles stand in
the way of achieving those
goals?
• How will success be
measured?
T A R G E T
the performance
• What role has the greatest
impact on achieving that
goal?
• What will be different once
you’ve accomplished the
goal?
C O N F I R M
the learning outcome
• Does the learning solution
concept align with your
goals?
• How will you measure
success?
SUMMARY

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Aligning L&D to the Business: Practices, Tips and Tools You Can Start Using Today

  • 1. ALIGNING L&D TO THE BUSINESS: PRACTICES, TIPS AND TOOLS YOU CAN START USING TODAY 2017 Training Industry Conference & Expo Raleigh, NC
  • 2. THE ALIGNMENT GAP Proprietary and Confidential 2 79% of training professionals say strategic alignment is important for business success - Training Industry 92% say their learning strategy is not very effective at meeting business goals - Brandon Hall 59% have trouble connecting learning to business outcomes - Bersin by Deloitte 95% don’t excel at using data to • Align to the business • Improve L&D efficiency • Develop effective training - Bersin by Deloitte
  • 3. WORKSHOP GOAL To provide you with key insights, a simple tool, and practical tips you can use immediately to improve how you align L&D with the business Proprietary and Confidential 3 Our 20+ years of experience More than 150 projects Experience designing Corporate Universities & individual courses Based on …
  • 4. KEY WORKSHOP CONCEPTS Learning must align to the business Business problems training problems Alignment is a precursor to successful internal sales Proprietary and Confidential 4 1 2 3
  • 6. I nforms you of … ALIGN WITH THE RIGHT BUSINESS PEOPLE Proprietary and Confidential 6 Business Leader Business Manager L&DTeam Master Performers / SMEs Impacts of those consequences Consequences of those tactical problems Tactical problems they encounter Purpose Different business people will share different information
  • 7. ALIGN WITH BUSINESS PURPOSE & GOALS Proprietary and Confidential A C T I V I T Y 1 Purpose 7 Understand the business goals of your clients ✓ What are your organizational goals? ✓ What obstacles stand in the way of achieving those goals? ✓ How will success be measured? Key q u estion s to gain an u n d erstan d in g of the b u s in es s :
  • 8. ALIGN TO PERFORMANCE Proprietary and Confidential Understand the performance that has the greatest impact on the goal . . . Key q u estion s to u n d erstan d p erforman ce imp act: ✓ What role has the greatest impact on achieving that goal? ✓ What changes in performance will help you achieve that goal? ✓ What will be different once you’ve accomplished the goal? A C T I V I T Y 2 8 Performance
  • 9. ALIGN THE LEARNING OUTCOME Proprietary and Confidential A C T I V I T Y 3 9 Learning Outcome Key questions to confirm learn in g ou tcomes align : ✓ Does the learning solution concept align with your goals? ✓ How will you measure success? Confirm the learning solution design concepts aligns with business goals
  • 10. ALIGN WITH ORGANIZATIONAL REALITIES Proprietary and Confidential 10 ✓ Budget ✓ Timeline ✓ Capability ✓ Capacity ✓ Infrastructure ✓ Etc. Key con s id eration s :
  • 11. IN SUMMARY Proprietary and Confidential 11 E X P L O R E the business • What are your business goals? • What obstacles stand in the way of achieving those goals? • How will success be measured? T A R G E T the performance • What role has the greatest impact on achieving that goal? • What will be different once you’ve accomplished the goal? C O N F I R M the learning outcome • Does the learning solution concept align with your goals? • How will you measure success? SUMMARY