1. AMS, a global consulting firm, used a homegrown project management system called Project in a Box that became inefficient with hundreds of separate databases. They selected Microsoft Project as a replacement to allow collaboration, metrics reporting, and portfolio management across projects.
2. AMS implemented Microsoft Project in four phases as a pilot program and then company-wide. This improved productivity through automated reporting and analysis. It also reduced budget/schedule overruns through improved visibility.
3. Key lessons included careful planning, change management for training on use, and addressing Microsoft Project's 500 task limit for some complex projects. The new system helped managers, teams, and the company through increased collaboration and real-time project metrics.