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APCICT M&E Framework Initiative
Incheon 3rd
November 2010
Presented by Prof John Ure
Director, Telecommunications Research Project,
University of Hong Kong
Director, TRPC Pte Ltd, Singapore
http//www.trpc.com.hk
Title slide
Introduction to Part 1
Section Divider
Why M&E?
 Short term: test for …
 course improvements (delivery, organization, etc)
 course relevance of content to stakeholders
(sponsors, clients, participants, others?)
 Long term: sustainability
 Results/course outcomes (practical measures)
 Returns on investment or expectations (value for
money for the sponsor or client)
3
APCICT Business Strategy and Plan
4
 APCICT’s medium-long term Strategy and Plan
 Expand and deepen Academy programs at national and
sub-regional levels
 Reach out towards FHE institutions to promote ICT
learning for development
 A harmonized or common standard M&E Framework would
help achieve
 Quality of training programs
 Relevance of training programs to the needs of
stakeholders
 A bridge to the development community
M&E in Recent Times
 Traditionally FHE evaluated the students not the courses
 Peer review of courses is now commonplace
 Development agencies spend trillions of dollars a year
globally
 They want accountability
 Evidence of value for money
 Evidence of results
 Many different methodologies have sprung up to cater
for different project and course types
 Some highly quantitative, others totally qualitative
5
As M&E strives to achieve more, it costs more
6
Stakeholders
7
Different stakeholders have different interests. It is important to (a)
identify the principal stakeholders and gear the M&E process towards
them, and (b) to engage with them as closely as possible to so they
share the “ownership” and therefore commitment to the course or
program
What is M&E?
 Many definitions – this one is straightforward
“The monitoring process looks at what is being done
and how it is being done… Evaluation looks at
performance against goals”
(Daniel Wagner, InfoDev 2005)
 My definition (quite similar)
 Monitoring is how well the learning process is going
(gives rise to “happiness”)
 Evaluation is how relevant that learning process is to
the stakeholders (gives rise to sustainability)
8
Who is Using M&E and How?
Section Divider
APCICT Country Profiles
10
 APCICT’s has programs in 17countries – of the
7 country profiles currently available
 2 countries offer modules 1-3
 5 offered all modules
 All used the standard end-of-course evaluation form
of APCICT… but questions worth asking:
• In principle allows for cross country comparisons,
but in practice how meaningful are the
comparisons? Quantitatively? Qualitatively?
• Is it always suitable for local situations?
APCICT Country Profiles
11
APCICT Country Profiles
12
APCICT Country Profiles
13
Local lessons from country reports from Mongolia,
Myanmar, Pakistan, Philippines and Uzbekistan
14
Local lessons from country reports from Mongolia,
Myanmar, Pakistan, Philippines and Uzbekistan
15
Local lessons from country reports from Mongolia,
Myanmar, Pakistan, Philippines and Uzbekistan
16
Local lessons from country reports from Mongolia,
Myanmar, Pakistan, Philippines and Uzbekistan
17
Frameworks, Methodologies
and Assessment Tools
Section Divider
M&E Frameworks, Methodologies
and Assessment Tools
19
An M&E
Framework can
operate with
different
methodologies
and different
assessment
tools
Frameworks: Example RBM
20
The (Revised) Kirkpatrick Model
21
Methods: Examples in Practice
22
Tools: Examples in Practice
23
Conclusion
Section Divider
Conclusion
 Current APCICT M&E practice is restricted to end-of-
course M&E questionnaire
 Is this sufficient?
 Does it reach out towards the development community and its
use of more thorough M&E frameworks and methodologies?
 M&E for APCICT’s Virtual Academy (AVA) is online and
voluntary, but responses are few (4-5 replies)
 There is a need for a practical, flexible-in-use M&E
framework for APCICT and its partner academies
 Needs to be doable in terms of resources
 Needs to be meaningful in terms of comparative data/lessons
 Needs to be sustainable, to attract sponsor/client buy-in (PME)
25
Building the Leaders of
Tomorrow!
Section Divider

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APCICT M&E Framework Initiative (Part 1)

  • 1. APCICT M&E Framework Initiative Incheon 3rd November 2010 Presented by Prof John Ure Director, Telecommunications Research Project, University of Hong Kong Director, TRPC Pte Ltd, Singapore http//www.trpc.com.hk Title slide
  • 2. Introduction to Part 1 Section Divider
  • 3. Why M&E?  Short term: test for …  course improvements (delivery, organization, etc)  course relevance of content to stakeholders (sponsors, clients, participants, others?)  Long term: sustainability  Results/course outcomes (practical measures)  Returns on investment or expectations (value for money for the sponsor or client) 3
  • 4. APCICT Business Strategy and Plan 4  APCICT’s medium-long term Strategy and Plan  Expand and deepen Academy programs at national and sub-regional levels  Reach out towards FHE institutions to promote ICT learning for development  A harmonized or common standard M&E Framework would help achieve  Quality of training programs  Relevance of training programs to the needs of stakeholders  A bridge to the development community
  • 5. M&E in Recent Times  Traditionally FHE evaluated the students not the courses  Peer review of courses is now commonplace  Development agencies spend trillions of dollars a year globally  They want accountability  Evidence of value for money  Evidence of results  Many different methodologies have sprung up to cater for different project and course types  Some highly quantitative, others totally qualitative 5
  • 6. As M&E strives to achieve more, it costs more 6
  • 7. Stakeholders 7 Different stakeholders have different interests. It is important to (a) identify the principal stakeholders and gear the M&E process towards them, and (b) to engage with them as closely as possible to so they share the “ownership” and therefore commitment to the course or program
  • 8. What is M&E?  Many definitions – this one is straightforward “The monitoring process looks at what is being done and how it is being done… Evaluation looks at performance against goals” (Daniel Wagner, InfoDev 2005)  My definition (quite similar)  Monitoring is how well the learning process is going (gives rise to “happiness”)  Evaluation is how relevant that learning process is to the stakeholders (gives rise to sustainability) 8
  • 9. Who is Using M&E and How? Section Divider
  • 10. APCICT Country Profiles 10  APCICT’s has programs in 17countries – of the 7 country profiles currently available  2 countries offer modules 1-3  5 offered all modules  All used the standard end-of-course evaluation form of APCICT… but questions worth asking: • In principle allows for cross country comparisons, but in practice how meaningful are the comparisons? Quantitatively? Qualitatively? • Is it always suitable for local situations?
  • 14. Local lessons from country reports from Mongolia, Myanmar, Pakistan, Philippines and Uzbekistan 14
  • 15. Local lessons from country reports from Mongolia, Myanmar, Pakistan, Philippines and Uzbekistan 15
  • 16. Local lessons from country reports from Mongolia, Myanmar, Pakistan, Philippines and Uzbekistan 16
  • 17. Local lessons from country reports from Mongolia, Myanmar, Pakistan, Philippines and Uzbekistan 17
  • 19. M&E Frameworks, Methodologies and Assessment Tools 19 An M&E Framework can operate with different methodologies and different assessment tools
  • 22. Methods: Examples in Practice 22
  • 23. Tools: Examples in Practice 23
  • 25. Conclusion  Current APCICT M&E practice is restricted to end-of- course M&E questionnaire  Is this sufficient?  Does it reach out towards the development community and its use of more thorough M&E frameworks and methodologies?  M&E for APCICT’s Virtual Academy (AVA) is online and voluntary, but responses are few (4-5 replies)  There is a need for a practical, flexible-in-use M&E framework for APCICT and its partner academies  Needs to be doable in terms of resources  Needs to be meaningful in terms of comparative data/lessons  Needs to be sustainable, to attract sponsor/client buy-in (PME) 25
  • 26. Building the Leaders of Tomorrow! Section Divider