Apple iPhone and iPad at IBM
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The document discusses IBM's policy allowing employees to use Apple iPhones, iPods, and iPads for work purposes. It notes that currently only 7% of IBM employees use BlackBerry smartphones, while many are requesting additional mobile options. The document outlines the various Apple devices, how IBM applications work on these platforms, security measures, and IBM's wish list for enhanced enterprise functionality.
Apple iPhone and iPad at IBM
- 1. IBM CIO Workplace Center of Excellence Using an Apple iPhone, iPod Touch & iPad at IBM © 2010 IBM Corporation
- 2. IBM CIO Workplace Center of Excellence The need for change Employees are becoming increasingly mobile and require the ability to work anywhere, anytime from any device IBM has a production BlackBerry smartphone service with 27,000 users worldwide which is less than 7% of the IBM population. Why so few users? –Access is rigidly controlled by management Employees are requesting additional mobile options beyond BlackBerry (e.g. Apple iPhone) as well as tablets (e.g. Apple iPad). Mobility is treated an as additive service instead of a core service and management can turn off access to control costs. If an employee is willing to purchase a device and voice/data service, IBM should fund the internal service costs 2 © 2010 IBM Corporation
- 3. IBM CIO Workplace Center of Excellence IBM CIO policy Employees are permitted to use personally owned client hardware for business purposes with management approval provided that IBM Security requirements (ITCS300) are adhered to. IBM Corporate Instruction 128 governs expense eligibility. 3 © 2010 IBM Corporation
- 4. IBM CIO Workplace Center of Excellence Devices iPhone 3G, 3GS, 4 –Smartphone –iOS 4 and iPhone 4 now shipping iPod Touch –iPhone without the phone (cellular network),camera and GPS iPad wi-fi, 3G –Essentially a larger iPod Touch/iPhone All devices run Apple iOS, a variant of OS/X (new name for Apple Phone OS) 4 © 2010 IBM Corporation
- 5. IBM CIO Workplace Center of Excellence Links to articles on IBM SWG announcements IBM Lotus Collaboration Apps to Run on Apple iPad, iPhone IBM Brings Business-Grade Social Software to iPhone, Macs IBM on Apple – a wining combination IBM eyes the iPad IBM announces Lotus Traveler support for Apple iPad 5 © 2010 IBM Corporation
- 6. IBM CIO Workplace Center of Excellence Apple iOS services Voice Rich media Virtual Private Network (VPN) Wi-fi Security Mail, calendar and contacts (web & rich client) W3 (intranet) Custom applications (web, rich client and hybrid) Document viewing, editing, sharing 6 © 2010 IBM Corporation
- 7. IBM CIO Workplace Center of Excellence iNotes Ultralight for Apple iOS Access Notes e-mail, calendar, and contacts directly through the embedded Apple iPhone/iPod Touch Safari browser Leverages Domino mail servers with HTTP server task enabled & iNotes Ultralight mail template Browser-based “pull” solution – no data stored on the iPhone 7 © 2010 IBM Corporation
- 8. IBM CIO Workplace Center of Excellence Lotus Traveler for Apple iOS Two-way synchronization for mail, contacts and calendar on iOS devices –Leverages Microsoft ActiveSync protocol Leverages native Apple PIM features Lotus Traveler Companion application in the public Apple App Store to read encrypted e- mail 8 © 2010 IBM Corporation
- 9. IBM CIO Workplace Center of Excellence Security Relevant standard is ITCS300. Lotus Traveler with LMC clientless VPN is compliant. Cisco VPN with full w3 access is not compliant Device locked after 15 minutes, 90 day password expiration, device wipe after 10 invalid entries –Issue open with Apple where device lock can't be set to 30 minutes Set by iPhone security profile created by IBM which also includes VPN settings –Manually installed by user today. Potential Lotus Traveler device management in the future –Without policy, iPhone only has PIN password which is not ITCS300 compliant While 3GS devices include data encryption, the implementation does not meet IBM requirements and not approved for SPI data. It is hopeful that OS 4.0 will address this issue 9 © 2010 IBM Corporation
- 10. IBM CIO Workplace Center of Excellence Mobile application development Web –Apple iOS includes a special version of the Safari web browser –Supports web standards (HTML 5, CSS, JavaScript etc.) Rich Client – Apple Software Developer Kit (SDK) –In December, 2009, IBM CIO signed an iPhone Enterprise Developer agreement with Apple to allow IBM to develop and deploy rich client applications inside IBM. Details –In January, 2010, IBM Software Group (Lotus) released its first iPhone application into the public App Store: Lotus Traveler Companion 10 © 2010 IBM Corporation
- 11. IBM CIO Workplace Center of Excellence IBM Applications on Apple iOS w3, Whirlwind, iNotes, Lotus Traveler, Lotus Connections, Mobile Bluepages, Sametime, Voyage (World Wide Expense Reporting System), Lotus Traveler Companion, LotusLive Meetings Want to develop an application for iOS? Get the details here 11 © 2010 IBM Corporation
- 12. IBM CIO Workplace Center of Excellence Business-oriented third-party applications Apple Keynote –Create and deliver presentations on the iPad (e.g. PPT) DropBox –File sharing. Access files on iOS devices and sync shared folders with laptops (great for accessing presentations) TripIt –Manage travel – airlines, hotels, etc. Citrix Receiver –Access desktop applications on iOS devices 12 © 2010 IBM Corporation
- 13. IBM CIO Workplace Center of Excellence Apple wish list ● Extend 15 minute password lockout to 30 (IBM standard) ● Separation of “work” and “personal” functions/data Ability to use iOS devices for Sensitive Personal Information (SPI) like BlackBerry (encryption) Open Document Format (ODF) support Improved enterprise application deployment capabilities 13 © 2010 IBM Corporation