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APPLICATION INTEGRATION:
A key component of your
digital transformation
FME
User
Conference
20
22
▪ No-code integrations for key business
applications
▪ Established 12 years ago
▪ Design to resolve data deficiencies
▪ Industries we’ve worked in include
government, aviation, retail,
manufacturing, and real property
FME
User
Conference
20
22
Spatial DNA, CEO & Founder
▪ Active in the GIS technology space for 25 years
▪ Recognized expert in application and data
integration
▪ BSc in Geomatics Engineering from the University
of Calgary
▪ Active member of the Entrepreneur Organization
– a group dedicated to supporting entrepreneurs
and growing the entrepreneurial spirit globally
Todd Lewis
20
22
FME
User
Conference
How to integrate your systems
01
02
03
04
05
The challenge with implementing new software
Benefits of integrating your systems
The integration process
Selecting an implementation pattern
AGENDA
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FME
User
Conference
How to integrate your systems
The question asked most often by our customers and
partners is “How do we connect [System A] with
[System B]?”
Application Integration is the automation of often
manual processes that pass data between
applications, departments, and organizations. The
hard part of this process is defining the human
interactions with the information that is exchanged.
20
22
FME
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Conference
Customer Challenges
CUSTOMER
Busy with running day-to-day business – don’t
have time to worry about connecting systems
Strive for one platform system, but not always
optimal for all departments – results in fragmented
system
Governments bound by procurement rules, which
leads to fragmented set of systems.
Retention of key technical talent difficult, resulting
in loss of internal capabilities for new integrations &
maintaining status quo.
Drive to cloud means easier to deploy new
applications, causing many more point solutions to
solve specific problem
IMPLEMENTER
Retention of key technical talent, coupled with
systems becoming more configurable, meaning
more senior talent is required
Increased complexity as implementer role is less
coding to requirements, and more consulting and
co-design with customer on final solution
Application-specific experts that need to connect
to new or unfamiliar software as part of the final
solution
Growing project backlog that needs staff hours to
complete and get paid on
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22
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Ideal Solution
Expectations for digital experiences are based on consumer applications
▪ Automate business processes within a department by updating
line-of-business applications to simplify the user experience
▪ Connect data from line-of-business systems into cross-department
workflows to automate work (digital transformation)
▪ Transform inefficiency into innovation by empowering teams with
data to analyze, make decisions, and innovate
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22
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What happens to our data when a
new application is installed?
The biggest misconception among organizations
who purchase new software, is the assumption that
your new software application is plug-and-play with
other systems.
System A System B
API
API
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22
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Conference
In short, application integration is a technical
solution to a non-technical problem.
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Goal: Join
multiple
incompatible
systems into a
central,
comprehensive
system.
What are some benefits of integrating our systems?
Less mundane work
Better data integrity
Easier access to data
Flexible infrastructure
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What is involved in the integration process?
Review business processes Outline content catalog
Diagram data flows Capture business rules
Leverage reference data Deploy integration technology
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Review business processes
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Outline content catalog
System
A
System
B
Key data from
each system
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Conference
Diagram data flows
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Conference
Capture business rules
System
A
System
B
Data mapping rules
Data mapping rules
Data mapping rules
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Conference
Leverage reference data
System A System B
Reference data
Compare reference data
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User
Conference
Deploy integration technology: patterns
Point-to-Point
Enterprise Service Bus
Publish-Subscribe
API Wrapper
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Point-to-Point Pattern
A typical organization has between 60 and 250 systems that support the overall
business. Many of these exchange information through file transfers or point-to-point
integrations. The majority are undocumented. The problem is that the combination of
system interconnections creates a power relationship.
B
A
C
3 systems = 3 connections
B
A
C
D E
F
J
I
H
G
10 systems = 45 connections
B
A
C
D E
5 systems = 10 connections
API-to-
API
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22
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User
Conference
Enterprise Service Bus
Service
Bus
Application
Application
Application
• Enables applications to work
together in a de-coupled
fashion.
• Applications can easily be
added or removed without
affecting others
• Requires a
system-independent
(simplified) data model for
message exchange.
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Conference
Mapping To/From the Canonical Model:
WorkID => WO_ID
Description => Description
Department + “:” + Staff => Resource
The ESB Pattern
depends upon a
system-independent
data model – a
canonical model.
The AttributeManager
is a key Transformer
supporting the ESB
Pattern.
20
22
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Conference
Publish-Subscribe
Publisher
Address
Changed
Topic
Address
Changed
Address
Changed
Address
Changed
Subscriber
Subscriber
Subscriber
Subscribe-to-Topic
Best-known example:
20
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User
Conference
Salesforce-Maximo Integration
20
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FME
User
Conference
API-Enabling Legacy Applications
API Wrapper
Middleware technology that presents an API to
external applications by communicating each
API request or response through the interface
mechanism of the underlying system.
20
22
FME
User
Conference
“Most of the world will make
decisions by either guessing or
using their gut. They will be either
lucky or wrong.”
-- Suhail Doshi, Chief Executive Officer for MixPanel, on the importance of data.
20
22
FME
User
Conference
▪ Integration ensures that the data necessary to
analyze options and make decisions is available at
the users’ fingertips in their application of choice.
▪ Integration is a process that involves business and
technical users to capture their understanding and
outline their requirements in a way that technical
people can understand and implement.
▪ Integration combines incompatible systems into a
holistic system that reduces mundane work,
improves data quality and access, and creates a
more flexible infrastructure of systems.
Thank You!
todd.lewis@spatialdna.com
20
22
FME
User
Conference
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Application Integration - A Key Component of your Digital Transformation