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IP Telephony Convergence Applications

     Voicenet Solutions
                                                                          Hosted Call Reporting
                                                                                                                                   Report




        Application Name
        Hosted Call Reporting


        Description
        Advanced call administration tool providing detailed
        reporting data on allocated numbers call activities


        Features & Benefits
        Always-on online web interface access providing
        instant access to call intelligence, aiding financial
        planning and business management



        Hosted Call Reporting
        Voicenet Solutions Call Reporting application provides
        business with a highly detailed Real-Time call reporting
        solution that offers Real-Time Agent List*, Real-Time Hunt
        Groups, Agent Call Control* and ACD Activity*.


        The solutions also provides Archive and historical reporting
        on Calls By Agent*, Calls By Hunt Group.


           Key Features and Benefits
           • No software to buy or maintain
           • No additional P.C’s to buy or maintain
           • Minimal connection costs
           • Speedy & Minimal technical set up
           • Pay As You Go
           • Multi Site reporting as standard
           • Cradle To Grave & Internal call tracking
           • Works on MAC, P.C, Linux & Mobiles
           • Disaster recovery built in
           • Available anywhere & everywhere
           • Up-to-date Real Time & Historical reports




* Available on Call Reporting 2000

                                                         System Requirements | http://www.voicenet-solutions.com/ip-telephony/system-requirements




                                                                   Seat       Manage       Record     Report       Assist      Contact      Mobile




                                              Address: Voicenet Solutions Ltd, Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JR
                                                                                      T 0207 096 6000 F 0870 622 0666 E info@voicenet-solutions.com

                                                                     www.voicenet-solutions.com

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Application iReport - Hosted Call Reporting

  • 1. IP Telephony Convergence Applications Voicenet Solutions Hosted Call Reporting Report Application Name Hosted Call Reporting Description Advanced call administration tool providing detailed reporting data on allocated numbers call activities Features & Benefits Always-on online web interface access providing instant access to call intelligence, aiding financial planning and business management Hosted Call Reporting Voicenet Solutions Call Reporting application provides business with a highly detailed Real-Time call reporting solution that offers Real-Time Agent List*, Real-Time Hunt Groups, Agent Call Control* and ACD Activity*. The solutions also provides Archive and historical reporting on Calls By Agent*, Calls By Hunt Group. Key Features and Benefits • No software to buy or maintain • No additional P.C’s to buy or maintain • Minimal connection costs • Speedy & Minimal technical set up • Pay As You Go • Multi Site reporting as standard • Cradle To Grave & Internal call tracking • Works on MAC, P.C, Linux & Mobiles • Disaster recovery built in • Available anywhere & everywhere • Up-to-date Real Time & Historical reports * Available on Call Reporting 2000 System Requirements | http://www.voicenet-solutions.com/ip-telephony/system-requirements Seat Manage Record Report Assist Contact Mobile Address: Voicenet Solutions Ltd, Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JR T 0207 096 6000 F 0870 622 0666 E info@voicenet-solutions.com www.voicenet-solutions.com