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Application Software




    Ref taken from book Computers are your Future.




                                                 1
Application Software:
Tools for Productivity




                         2
Objectives
• Understand how system software
  supports application software.
• List the most popular types of general-
  purpose applications.
• Discuss the advantages of Web-hosted
  technology and file compatibility.


                                            3
Objectives
• Discuss the advantages and
  disadvantages of standalone programs,
  integrated programs, and software
  suites.
• Explain the concept of software
  versions and software upgrades.



                                          4
Objectives
• Understand how commercial software,
  shareware, freeware, and public domain
  software differ.
• Understand basic concepts of using
  application software.




                                           5
General-Purpose
       Applications
• Application software
 o Any program that gives the user the ability to
   complete work on the computer

• General-purpose applications
 o Enable users to complete common tasks
    • Examples: word-processing, spreadsheet
      programs



                                                    6
General-Purpose
        Applications
• General-purpose application
  software
 o   Productivity programs
 o   Media and graphic software
 o   Internet-based software
 o   Home and education programs




                                   7
Productivity
           Programs
• Productivity programs
 o Make it easier to do work
 o Examples
    • Word-processing software
    • Spreadsheet or database software
    • Presentation software
    • Project management software
    • Personal information management software


                                                 8
Productivity
 Programs




               9
Productivity
               Programs
• Microsoft Office 2010
 o Office Button changed to File tab on Ribbon
 o Allows customization of the Ribbon
 o Live preview for the paste clipboard
 o Option to capture and insert screen shots
 o Enhanced multimedia editing
     • Video cutting
     • Removing backgrounds
     • Recording a slide show as a video
 o Office Web applications
     • Free online companions to Word, Excel, PowerPoint, OneNote
     • Real-time buddy list identifies who is currently editing a document
 o Stronger security settings for working on collaborative projects
                                                                      10
Productivity
 Programs




               11
Productivity
                Programs
• Shared Office Interface
  o Features interfaces similar to Microsoft’s Windows operating systems
     • Application window
     • Application workspace
     • Document
     • Title bar
     • Window control buttons: minimize, restore down/maximize, close
     • Window border
     • Status bar
     • Scroll bars and scroll arrows
     • Ribbon
     • Tab and contextual tab
     • Group
     • Quick Access Toolbar
                                                                           12
Productivity
               Programs
• Microsoft Word 2010
 o Automatic text wrapping
 o Find and Replace utility
 o Ability to cut, copy and paste text, images, and screen captures
     • Within document
     • Between documents and programs
 o Editing and formatting tools insert headers, footers, page breaks,
   page numbers, and dates
 o Embed pictures, graphics, charts, tables, footnotes, endnotes, & more
 o Add tables, columns, tabs, bulleted or numbered lists
 o Theme feature provides precreated color schemes and font selections
 o Live Preview option
 o Portrait or landscape orientation print options
                                                                    13
Productivity
 Programs




               14
Productivity
                Programs
• Microsoft Excel 2010
 o   Leading spreadsheet program for business and personal use
 o   Stores and manipulates numbers
 o   Modeling/what-if analysis—prediction of things that might happen
 o   Each file is a workbook holding worksheets with columns, rows & cells
 o   Spreadsheet entries and features
      • Labels
      • Formulas
      • Mathematical formulas
      • Functions
      • Argument set
      • Charts
      • Sparklines
                                                                     15
Productivity
 Programs




               16
Productivity
                     Programs
• Microsoft Access 2010
  o Database management system
     • Designed to
          o Store related data in tables
          o Create relationships
          o Generate forms, queries, & reports
  o Features of Access
     • Table
     • Data set
     • Form
     • Filter
     • Query
     • Report

                                                 17
Productivity
               Programs
• Microsoft PowerPoint 2010
 o Popular program used to create and deliver presentations
 o PowerPoint screen features
     • Slide/Outline pane
     • Notes pane
     • View buttons
     • Slide pane
 o Includes
     • Professionally designed templates
     • Slide transitions
     • Placeholder and image animation options
     • Animation painter
     • Ability to insert video
     • Convert presentation into a WMV video file
                                                              18
Productivity
 Programs




               19
Productivity
                     Programs
• Microsoft Project
  2010
  o Useful for the management of one or
    more projects that can vary in
    complexity
  o Features include
      • Visually enhanced timeline
        emphasizes due dates and
        deadlines
      • Team-planning capability
      • Portfolio manager monitors
        allocation of scarce resources and
        current project costs

                                             20
Productivity
             Programs
• Microsoft Outlook 2010
  o Personal information management system
  o Features include
     • E-mail
     • Conversation grouping
     • Ignoring conversations
     • Think before you send feature
     • Calendar with alarms




                                             21
Media and Graphic
       Software
• Media
 o Refers to the technology used in presenting
   information including:
     • Pictures
     • Sound
     • Video

• Multimedia programs
 o Enable users to incorporate more than one type of
   technology

                                                       22
Media and Graphic
          Software
• Multimedia and graphics
  software programs
 o   Professional desktop publishing
 o   Multimedia authoring
 o   Paint, drawing, and animation
 o   Image editing
 o   3D rendering, such as CAD
 o   Audio
 o   Video editing

                                       23
Media and Graphic
         Software
• Compression and decompression
 o Codecs—algorithms that reduce file size and allow
   faster Internet transfer speeds
     • Lossless compression—does not delete
        information needed to reproduce the image without
        flaws
     • Lossy compression—removes some information,
        but the loss is typically not noticeable
 o Audio Video Interleave (AVI)—Microsoft-created
   specification for packaging audio and video data into a
   file
                                                        24
Media and Graphic
       Software
• Desktop publishing programs
 o Used to create newsletters, product catalogs,
   advertising brochures, and other documents
   requiring unusual design and layout normal word
   processors do not provide.




                                                     25
Media and Graphic
    Software
          • Paint programs
            o Create bitmapped
              images (raster
              graphics)—made up of
              tiny dots known as pixels
            o Paint program standard
              file formats
                • GIF
                • JPEG
                • PNG
                • BMP
                • TIFF
                                   26
Media and Graphic
          Software
• Graphics Interchange Format (GIF)
   o Lossless compression of simple images
   o Often used for Web pages
• Joint Photographic Experts Group (JPEG)
   o Lossy compression of complex images
   o Also used for Web pages
• Portable Network Graphics (PNG)
   o Patent-free alternative to a GIF
   o Lossless compression, suitable for Web use only
• Windows Bitmap (BMP)
   o Compression optional
   o Files tend to be large
• Tag Image File Format (TIFF)
   o Includes descriptive information with the image
   o Used in publishing


                                                       27
Media and Graphic
          Software
• Drawing
  programs
 o Create vector
   graphics that can be
   edited and resized
   without distortion




                          28
Media and Graphic
         Software
• 3D rendering programs
  o Provide graphic objects with three dimensional effects

• Ray tracing
  o Manipulates variations in color intensity that would be produced by light
    falling on an object from multiple directions

• Computer Aided Design (CAD)
  o 3D rendering programs used by engineers and scientists

• Image editors
  o Advanced types of paint programs
  o Can change complicated bitmapped objects, including photographs
  o Can edit, but not create, bitmapped images


                                                                          29
Media and Graphic
    Software




                    30
Media and Graphic
        Software
• Animation
  programs
  o Give the ability
    to create
    animation from
    images and run
    the animation




                        31
Media and Graphic
    Software
            • Audio
              software
              o Used to capture
                and process
                sound used in
                multimedia
                presentations




                             32
Media and Graphic
         Software
• Standard sound file formats
 o   MP3
 o   Windows Media Audio (WMA)
 o   WAV
 o   Ogg Vorbis
 o   Musical Instrument Digital Interface (MIDI)




                                                   33
Media and Graphic
            Software
• Video editors
  o Enable the user to:
     • Modify digitized
       videos
     • Save in at least one
       of these formats:
         o Moving
           Picture
           Experts Group
           (MPEG)
         o QuickTime
         o Video for
           Windows

                              34
Media and Graphic
     Software
• Multimedia authoring systems
  o Used to create multimedia presentations
  o Require a large amount of disk space and
    memory to run properly




                                               35
Media and Graphic
       Software
• Web page authoring programs
 o Professional development tools that have greater
   scope to create Web pages
    • Dreamweaver
    • Flash
    • Fireworks




                                                      36
Applications that Work through
  and Run from the Internet
• Web-hosted technology
  o Share files and collaborate
     • Windows Office Live
     • Google Docs
  o Help avoid file incompatibility
• Undesirable Internet software
  o Spyware—monitors your activity
  o Pop-up—small window that appears in the current
    browser window
  o Adware—targets products to your interests

                                                      37
Home and Educational
     Programs
• Home and educational programs
 o Personal finance and tax preparation software
 o Home design and landscaping software
 o Computerized reference software
    • Multimedia dictionaries
    • Encyclopedias
    • How-to guides
 o Computer games



                                                   38
Home and Educational
     Programs
• Computer games
  o Total sales up to $68.4 billion by 2012
  o Started in 1970s
  o Multiplayer online gaming—players interact with characters
    controlled by other players
     • MUDs (multiuser dungeons or dimensions)
     • gMUDs (Graphical MUDs)
     • MMORPGs (massively multiplayer online role-playing
       games)
• Gaming trends
  o   Gamers spend an average 18 hrs per week playing games.
  o   Two of every five gamers are female.
  o   Members of 65% of U.S. households play video games
  o   Age of average gamer is 32.

                                                               39
Tailor-Made
          Applications
• Tailor-made applications
 o Software designed for specific businesses or users
 o Often cost more than general-purpose applications
   because of their development costs




                                                        40
Tailor-Made
          Applications
• Custom versus packages
  software
 o Custom software
    • Developed for a user’s specific needs
    • Necessary when an application is not available
 o Packaged software
    • Developed for the mass market




                                                       41
Standalone Programs, Integrated
 Programs, and Software Suites
 • Standalone program
   o Fully self-contained program
   o Advantages
      • Purchased and installed separately
      • Function by themselves
   o Disadvantages
      • Take a lot of storage space
      • Do not share resources




                                             42
Standalone Programs, Integrated
 Programs, and Software Suites
• Integrated
  programs
  o Single program that
    combines the most
    commonly used functions of
    many productivity software
    programs
     • Example: Microsoft Works
  o Modules (functions) share
    the same interface
  o Lacks features

                                  43
Standalone Programs, Integrated
 Programs, and Software Suites
 • Software suite (office suite)
  o Bundle of standalone programs
    • Word processing
    • Spreadsheet
    • Presentation graphics
    • Database
    • Personal information
  o Share common code, drivers, and graphic libraries




                                                        44
System Requirements and
    Software Versions
• System requirements
  o Outline the minimal level of resources that a
    program requires

• Releases of programs are cited
  by a year or version number.
  o In a version number, a decimal number indicates a
    maintenance release.



                                                        45
System Requirements and
    Software Versions
• Time-limited trial versions
  o Offered for commercial programs by software
    companies

• Beta versions
  o Sometimes available to users
     • Software is in the final testing stages and may
       contain bugs.
     • Access is free.


                                                         46
System Requirements and
    Software Versions
• Software upgrading
  o How software is kept current.
     • Small fixes to software are called patches.
     • Large or major fixes to software are called
       service packs or service releases.
• Software can be distributed
  through the Internet and/or
  purchased in stores.

                                                     47
System Requirements and
    Software Versions
• Documentation
  o In   print or downloaded from the Internet.
     •   Brief tutorials
     •   Read Me files
     •   Help files




                                                  48
Software Licenses
       and Registration
• Software license
  o Permits the user to install the program on one
    computer

• Site license
  o Right to install copies of programs on a precise
    number of computers

• Validate software
  o Providing a special code or product key before using it


                                                        49
Software Licenses
     and Registration
• Commercial software
 o Software that must be purchased
    • May have a trial period
    • Examples
       o Microsoft Office
       o Adobe Acrobat
       o Apple iLife

• Shareware
 o You may try before purchasing

                                     50
Software Licenses
      and Registration
• Freeware
 o Free to users as long as users do not sell it to others

• Public domain software
 o Copyright-free software
 o Users can modify or sell

• Copy-protected software
 o Internal process prohibits making unauthorized copies


                                                         51
Installing and Managing
  Application Software
• Installing
  o Moving the software to the hard disk and properly
    configuring the software

• Uninstalling
  o Takes the program off the hard disk

• Launching
  o Moves it from the hard disk to memory



                                                        52
Installing and Managing
  Application Software
• Options
  o Can be chosen to identify program is run
• Defaults
  o Software settings used by the program unless
    overridden by the user
• AutoSave or AutoRecover
  o Automatically saves the users work at specified
    intervals
• Exiting
  o Quitting or closing down an application


                                                      53
Summary
• Understand how system software
  supports application software.
• List the most popular types of general-
  purpose applications.
• Discuss the advantages of Web-hosted
  technology and file compatibility.


                                            54
Summary
• Discuss the advantages and
  disadvantages of standalone programs,
  integrated programs, and software
  suites.
• Explain the concept of software
  versions and software upgrades.



                                          55
Summary
• Understand how commercial software,
  shareware, freeware, and public domain
  software differ.
• Understand basic concepts of using
  application software.




                                           56
Questions
1. What are Four Categories of Applications
   Software?
2. What are other software applications intended for
   bad purpose?
3. What is User interface and state any five
   characteristics of User interface.
4. What are the key differences between Operating
   System, Utility programs and Application Software ?
5. What are the Software Applications useful for
   online communication?


                                                     57
All rights reserved. No part of this publication may be reproduced, stored in a
  retrieval system, or transmitted, in any form or by any means, electronic,
 mechanical, photocopying, recording, or otherwise, without the prior written
      permission of the publisher. Printed in the United States of America.

                Copyright © 2012 Pearson Education, Inc.
                        Publishing as Prentice Hall



                                                                                  58

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Application software

  • 1. Application Software Ref taken from book Computers are your Future. 1
  • 3. Objectives • Understand how system software supports application software. • List the most popular types of general- purpose applications. • Discuss the advantages of Web-hosted technology and file compatibility. 3
  • 4. Objectives • Discuss the advantages and disadvantages of standalone programs, integrated programs, and software suites. • Explain the concept of software versions and software upgrades. 4
  • 5. Objectives • Understand how commercial software, shareware, freeware, and public domain software differ. • Understand basic concepts of using application software. 5
  • 6. General-Purpose Applications • Application software o Any program that gives the user the ability to complete work on the computer • General-purpose applications o Enable users to complete common tasks • Examples: word-processing, spreadsheet programs 6
  • 7. General-Purpose Applications • General-purpose application software o Productivity programs o Media and graphic software o Internet-based software o Home and education programs 7
  • 8. Productivity Programs • Productivity programs o Make it easier to do work o Examples • Word-processing software • Spreadsheet or database software • Presentation software • Project management software • Personal information management software 8
  • 10. Productivity Programs • Microsoft Office 2010 o Office Button changed to File tab on Ribbon o Allows customization of the Ribbon o Live preview for the paste clipboard o Option to capture and insert screen shots o Enhanced multimedia editing • Video cutting • Removing backgrounds • Recording a slide show as a video o Office Web applications • Free online companions to Word, Excel, PowerPoint, OneNote • Real-time buddy list identifies who is currently editing a document o Stronger security settings for working on collaborative projects 10
  • 12. Productivity Programs • Shared Office Interface o Features interfaces similar to Microsoft’s Windows operating systems • Application window • Application workspace • Document • Title bar • Window control buttons: minimize, restore down/maximize, close • Window border • Status bar • Scroll bars and scroll arrows • Ribbon • Tab and contextual tab • Group • Quick Access Toolbar 12
  • 13. Productivity Programs • Microsoft Word 2010 o Automatic text wrapping o Find and Replace utility o Ability to cut, copy and paste text, images, and screen captures • Within document • Between documents and programs o Editing and formatting tools insert headers, footers, page breaks, page numbers, and dates o Embed pictures, graphics, charts, tables, footnotes, endnotes, & more o Add tables, columns, tabs, bulleted or numbered lists o Theme feature provides precreated color schemes and font selections o Live Preview option o Portrait or landscape orientation print options 13
  • 15. Productivity Programs • Microsoft Excel 2010 o Leading spreadsheet program for business and personal use o Stores and manipulates numbers o Modeling/what-if analysis—prediction of things that might happen o Each file is a workbook holding worksheets with columns, rows & cells o Spreadsheet entries and features • Labels • Formulas • Mathematical formulas • Functions • Argument set • Charts • Sparklines 15
  • 17. Productivity Programs • Microsoft Access 2010 o Database management system • Designed to o Store related data in tables o Create relationships o Generate forms, queries, & reports o Features of Access • Table • Data set • Form • Filter • Query • Report 17
  • 18. Productivity Programs • Microsoft PowerPoint 2010 o Popular program used to create and deliver presentations o PowerPoint screen features • Slide/Outline pane • Notes pane • View buttons • Slide pane o Includes • Professionally designed templates • Slide transitions • Placeholder and image animation options • Animation painter • Ability to insert video • Convert presentation into a WMV video file 18
  • 20. Productivity Programs • Microsoft Project 2010 o Useful for the management of one or more projects that can vary in complexity o Features include • Visually enhanced timeline emphasizes due dates and deadlines • Team-planning capability • Portfolio manager monitors allocation of scarce resources and current project costs 20
  • 21. Productivity Programs • Microsoft Outlook 2010 o Personal information management system o Features include • E-mail • Conversation grouping • Ignoring conversations • Think before you send feature • Calendar with alarms 21
  • 22. Media and Graphic Software • Media o Refers to the technology used in presenting information including: • Pictures • Sound • Video • Multimedia programs o Enable users to incorporate more than one type of technology 22
  • 23. Media and Graphic Software • Multimedia and graphics software programs o Professional desktop publishing o Multimedia authoring o Paint, drawing, and animation o Image editing o 3D rendering, such as CAD o Audio o Video editing 23
  • 24. Media and Graphic Software • Compression and decompression o Codecs—algorithms that reduce file size and allow faster Internet transfer speeds • Lossless compression—does not delete information needed to reproduce the image without flaws • Lossy compression—removes some information, but the loss is typically not noticeable o Audio Video Interleave (AVI)—Microsoft-created specification for packaging audio and video data into a file 24
  • 25. Media and Graphic Software • Desktop publishing programs o Used to create newsletters, product catalogs, advertising brochures, and other documents requiring unusual design and layout normal word processors do not provide. 25
  • 26. Media and Graphic Software • Paint programs o Create bitmapped images (raster graphics)—made up of tiny dots known as pixels o Paint program standard file formats • GIF • JPEG • PNG • BMP • TIFF 26
  • 27. Media and Graphic Software • Graphics Interchange Format (GIF) o Lossless compression of simple images o Often used for Web pages • Joint Photographic Experts Group (JPEG) o Lossy compression of complex images o Also used for Web pages • Portable Network Graphics (PNG) o Patent-free alternative to a GIF o Lossless compression, suitable for Web use only • Windows Bitmap (BMP) o Compression optional o Files tend to be large • Tag Image File Format (TIFF) o Includes descriptive information with the image o Used in publishing 27
  • 28. Media and Graphic Software • Drawing programs o Create vector graphics that can be edited and resized without distortion 28
  • 29. Media and Graphic Software • 3D rendering programs o Provide graphic objects with three dimensional effects • Ray tracing o Manipulates variations in color intensity that would be produced by light falling on an object from multiple directions • Computer Aided Design (CAD) o 3D rendering programs used by engineers and scientists • Image editors o Advanced types of paint programs o Can change complicated bitmapped objects, including photographs o Can edit, but not create, bitmapped images 29
  • 30. Media and Graphic Software 30
  • 31. Media and Graphic Software • Animation programs o Give the ability to create animation from images and run the animation 31
  • 32. Media and Graphic Software • Audio software o Used to capture and process sound used in multimedia presentations 32
  • 33. Media and Graphic Software • Standard sound file formats o MP3 o Windows Media Audio (WMA) o WAV o Ogg Vorbis o Musical Instrument Digital Interface (MIDI) 33
  • 34. Media and Graphic Software • Video editors o Enable the user to: • Modify digitized videos • Save in at least one of these formats: o Moving Picture Experts Group (MPEG) o QuickTime o Video for Windows 34
  • 35. Media and Graphic Software • Multimedia authoring systems o Used to create multimedia presentations o Require a large amount of disk space and memory to run properly 35
  • 36. Media and Graphic Software • Web page authoring programs o Professional development tools that have greater scope to create Web pages • Dreamweaver • Flash • Fireworks 36
  • 37. Applications that Work through and Run from the Internet • Web-hosted technology o Share files and collaborate • Windows Office Live • Google Docs o Help avoid file incompatibility • Undesirable Internet software o Spyware—monitors your activity o Pop-up—small window that appears in the current browser window o Adware—targets products to your interests 37
  • 38. Home and Educational Programs • Home and educational programs o Personal finance and tax preparation software o Home design and landscaping software o Computerized reference software • Multimedia dictionaries • Encyclopedias • How-to guides o Computer games 38
  • 39. Home and Educational Programs • Computer games o Total sales up to $68.4 billion by 2012 o Started in 1970s o Multiplayer online gaming—players interact with characters controlled by other players • MUDs (multiuser dungeons or dimensions) • gMUDs (Graphical MUDs) • MMORPGs (massively multiplayer online role-playing games) • Gaming trends o Gamers spend an average 18 hrs per week playing games. o Two of every five gamers are female. o Members of 65% of U.S. households play video games o Age of average gamer is 32. 39
  • 40. Tailor-Made Applications • Tailor-made applications o Software designed for specific businesses or users o Often cost more than general-purpose applications because of their development costs 40
  • 41. Tailor-Made Applications • Custom versus packages software o Custom software • Developed for a user’s specific needs • Necessary when an application is not available o Packaged software • Developed for the mass market 41
  • 42. Standalone Programs, Integrated Programs, and Software Suites • Standalone program o Fully self-contained program o Advantages • Purchased and installed separately • Function by themselves o Disadvantages • Take a lot of storage space • Do not share resources 42
  • 43. Standalone Programs, Integrated Programs, and Software Suites • Integrated programs o Single program that combines the most commonly used functions of many productivity software programs • Example: Microsoft Works o Modules (functions) share the same interface o Lacks features 43
  • 44. Standalone Programs, Integrated Programs, and Software Suites • Software suite (office suite) o Bundle of standalone programs • Word processing • Spreadsheet • Presentation graphics • Database • Personal information o Share common code, drivers, and graphic libraries 44
  • 45. System Requirements and Software Versions • System requirements o Outline the minimal level of resources that a program requires • Releases of programs are cited by a year or version number. o In a version number, a decimal number indicates a maintenance release. 45
  • 46. System Requirements and Software Versions • Time-limited trial versions o Offered for commercial programs by software companies • Beta versions o Sometimes available to users • Software is in the final testing stages and may contain bugs. • Access is free. 46
  • 47. System Requirements and Software Versions • Software upgrading o How software is kept current. • Small fixes to software are called patches. • Large or major fixes to software are called service packs or service releases. • Software can be distributed through the Internet and/or purchased in stores. 47
  • 48. System Requirements and Software Versions • Documentation o In print or downloaded from the Internet. • Brief tutorials • Read Me files • Help files 48
  • 49. Software Licenses and Registration • Software license o Permits the user to install the program on one computer • Site license o Right to install copies of programs on a precise number of computers • Validate software o Providing a special code or product key before using it 49
  • 50. Software Licenses and Registration • Commercial software o Software that must be purchased • May have a trial period • Examples o Microsoft Office o Adobe Acrobat o Apple iLife • Shareware o You may try before purchasing 50
  • 51. Software Licenses and Registration • Freeware o Free to users as long as users do not sell it to others • Public domain software o Copyright-free software o Users can modify or sell • Copy-protected software o Internal process prohibits making unauthorized copies 51
  • 52. Installing and Managing Application Software • Installing o Moving the software to the hard disk and properly configuring the software • Uninstalling o Takes the program off the hard disk • Launching o Moves it from the hard disk to memory 52
  • 53. Installing and Managing Application Software • Options o Can be chosen to identify program is run • Defaults o Software settings used by the program unless overridden by the user • AutoSave or AutoRecover o Automatically saves the users work at specified intervals • Exiting o Quitting or closing down an application 53
  • 54. Summary • Understand how system software supports application software. • List the most popular types of general- purpose applications. • Discuss the advantages of Web-hosted technology and file compatibility. 54
  • 55. Summary • Discuss the advantages and disadvantages of standalone programs, integrated programs, and software suites. • Explain the concept of software versions and software upgrades. 55
  • 56. Summary • Understand how commercial software, shareware, freeware, and public domain software differ. • Understand basic concepts of using application software. 56
  • 57. Questions 1. What are Four Categories of Applications Software? 2. What are other software applications intended for bad purpose? 3. What is User interface and state any five characteristics of User interface. 4. What are the key differences between Operating System, Utility programs and Application Software ? 5. What are the Software Applications useful for online communication? 57
  • 58. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2012 Pearson Education, Inc. Publishing as Prentice Hall 58