Appreciative Inquiry-led Project Development
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The document summarizes the Emerge project, a 28-month investigation of how to support online communities of practice. The project involves 28 institutions, 45 teams, and 210 participants exploring how to form an effective and sustainable community using Web 2.0 technologies. It will apply appreciative inquiry methods, which focus on identifying what works well in a community rather than criticizing problems. The project aims to learn about processes that support emergent technology-enabled communities.
Appreciative Inquiry-led Project Development
- 1. 05 September 2007 ALT-C, Nottingham
- 2. Criteria Conditions Philosophy Identity
- 3. Emerge is an innovative, 28 month, user-centred, investigation-led, consortium-based project, funded by the JISC and guided by the principles of appreciative inquiry. There are about 28 institutions, 45 project teams and 210 individual participants. The aim is to support the formation of an "effective and sustainable community of practice” around the Users and Innovation Development Model, using Web2.0 technologies.
- 4. Emerge is the support project for the JISC Capital Programme, Next Generation Technologies and Practices (Users and Innovation) strand
- 5. Communities cannot be magicked into being We do not know how to make a CoP It has to be enquiry-led It has to be fun Opening stance
- 6. Scott Wilson typology of communities Practice Interest Action Purpose Circumstance Position http://www.slideshare.net/scottw/social-software-17042/
- 7. Communities Share learning, interests, goals, tasks, values, adversity, place, identity …
- 9. A model of software development
- 11. Investigating the processes that support the emergence of our community
- 12. Facilitation of community development features Examples of activities collective inquiry A meta-community of purpose community defines own activities Promoting the ‘affinity’ that brings members together mutual engagement, using shared repertoires collective negotiation member profiles blended, flexible, distributed tagging to establish links between members visual mapping of existing communities & interests creation of member run interest sub-groups & meeting places exit strategy skilled human facilitation member created content & scheduled web-workshops purposeful engagement
- 13. Collective inquiry Iterative and ongoing Inform the community tasks and operation Be a tool for positive change Support multiple, differing viewpoints Involve multiple data collection methods and times.
- 14. Appreciative Inquiry (Cooperrider & Ludema). What you want more of already exists somewhere in the community Communities move in the direction they study
- 15. In pairs, take 10 minutes to Describe a time when you were the member of a community when you felt really energized , creative and innovative .
- 16. How did it go? Share an adjective or phrase to describe your experience of the interview.
- 18. Appreciative Inquiry: The 4-D model Positive topic choice DISCOVERY Appreciating ‘the best of what is’ DREAM Envisioning ‘ what could be’ DESIGN Co-constructing ‘ what should be’ DELIVER Sustaining ‘ what will be’
- 19. Topic choice 3 to 5 ‘juicy and compelling’ topics which: affirmative (stated positively) desirable (we want more of them) genuinely curious about will take us where we want to go
- 20. Appreciative Questions What processes support the development of the online community? What gives life to the community? What should be the role of the JISC in creating and supporting such communities? What processes support the emergence of technology supported communities?
- 21. DISCOVERY What helped? interviews Sharing Stories Send us a postcard
- 23. What are your hopes for the Emerge community? DREAM
- 24. Continuation e.g. “ to continue as a space to share practice, interests, thoughts, ideas related to eL”. A ‘ space to share ’ e.g to disseminate information, as a ‘repository for the exchange of ideas’, finding potential research partners, to feedback on experiences. A series of smaller communities where the users have a higher profile and the community architects fade into the background . DREAM
- 25. Criteria Conditions Philosophy Identity
- 26. Appreciative inquiry The act of research has a transforming effect on the subject of research. The aim of research is to bring about change. Appreciative Inquiry attempts to get beyond the essentialism, ethical foundationalism and hierarchies of identity politics to embrace a more radical constructionism in relational theory. (Gergen, 1999) Appreciative inquiry is criticised for unknowable interiorisation and being "... Pollyanna-ish or excessively focused on warm, fuzzy group hugs" (Grant and Humphries, 2006 p. 404) e.g.: it …is different to critical knowing; it has its basis a metaphysical concern positing that human life is a miracle that never can be comprehended fully (Cowling, 2001, p. 34) By applying a rigorous, anti-essentialist, critical theory-led approach, appreciative inquiry can provide a firm foundation as a research approach and evaluation methodology.
- 27. Conditions Bounded openness Heterogeneous similarity Mutable stability Sustainable development Adaptable model Structured freedom Multimodal identity Serious fun
- 28. Criteria Multiple Contextualised Relative Real users involved in development teams Projects have real impact in institutions Ongoing, reflexively self-aware, purposeful community of collaborators Affectionate recollection Wider adoption - and adaptation - of the model Positive return on investment indicators
- 29. Discussion