Ict Tcc Discussion Notes

This document discusses ways that The Campaign Company could improve how it works internally and with clients through the use of social software tools like wikis. It describes the company's current practices around communication, knowledge sharing, project management, and client collaboration which rely heavily on email and face-to-face meetings. Wikis and other tools could help capture knowledge more effectively, improve information accessibility across locations, reduce email traffic, and allow for more client involvement. Case studies are provided on how wikis could benefit knowledge sharing for recycling projects and facilitate collaboration with the NDC Network and Maidstone Youth Board clients.