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Integrated collaborative working Developing a Collaborative Working Champions Online Presence Venue: BIW Technologies, Woking 22 January 2009   www.biwtech.com
10.00hrs : Welcome, introductions and apologies (Kevin) P romoting Integrated Collaborative Working – discussion and objective-setting (two groups) Coffee 3. ‘Developing a  Collaborative Working Champions Online  Presence’ (Paul/Martin to lead all) Aim: to agree the content and style of such a presence and to start developing the network This will take the form of a hands-on workshop where CWC members will explore the potential of different tools and techniques to help them manage information more efficiently, share information, interact, etc LUNCH ‘ Collaborative Working Champions Online ’ (contd) 4. AOB Meeting to close at c.  15.00hrs Agenda
How do we avoid just being isolated ‘talking shop(s)’? What can we do to improve communications and promote interaction among and between the two CWC groups? How do we expand awareness of the Collaborative Working Champions (and/or collaborative working)? How might we improve communications with our respective organisations? What can we do to improve communications and promote interaction between the CWC groups and the rest of CE and the industry at large? The Challenge – groups to discuss
Split into two groups. Each group to establish a list of objectives and potential actions (c. 40 mins) Each group to present (max 5 mins each) Whole group to review, consolidate and prioritise objectives and potential actions (Note: deliverables and activities may be online or offline) The Challenge – groups
Characteristics of ‘alive’ communities of practice Guidance on creating an online community AEC and ICT What is Web 2.0? Lightning tour of Web 2.0   Then we start working … Creating an ICW community
Design for evolution  - Communities are dynamic; change creates new demands or reshape the community.  Open a dialogue between inside and outside perspectives  - build on the collective experience of community members but bring external information into the dialogue about what the community could achieve.  Invite different levels of participation  – Accept there will be intense activists, activists and peripheral members, plus outsiders occasionally looking in.  Develop both public and private community spaces Focus on value  - create events, activities, and relationships that help their potential value emerge and enable them to discover new ways to harvest it. Combine familiarity and excitement  - "so community members can develop the relationships they need to be well connected as well as generate the excitement they need to be fully engaged."  Create a rhythm for the community  - Vibrant communities have a rhythm, ideally somewhere between breathless and sluggish; the beat is likely to change as the community evolves. Communities
Exist for a reason  - a community has to promote a collective goal.  Users draw other users  - Referrals might bring new members to the site but the community will make them return.  Users will surprise you  - Issues and themes you find important may never really resonate with your users.  A sense of ownership  - Regular users will develop a sense of community ownership which could manifest itself in positive and negative ways.  You will never please all users  - Remember they are in the minority.  The first contribution  - The easier it is to join a conversation, the more visitors will become contributors. Don't put unnecessary barriers in the way.  The interface  - Create an easy to use, intuitive user interface. Mischief  - Plan for trouble. Set simple rules. Make them explicit. Apply them consistently. Discuss the community openly  - Be honest and open about your plans as early as possible. Get feedback from the community to develop better ideas. Communities
Lifecycle of a CoP Source:  Learning to Fly: Practical Knowledge Management (Chris Collison)
“ Construction is technophobic” Not entirely true CAD Mobile telecommunications But “construction is conservative” Websites Email Project collaboration “ Information overload” AEC and ICT
Face-to-face Written word Hand drawings Telephone Telegram Telex Fax CAD Email Groupware (eg: Lotus Notes) File transfer protocol (FTP) Websites Intranets, enterprise portals Video- and tele-conferencing Extranets Web-conferencing applications File-sharing (P2P) Instant messaging Discussion forums Home pages (iGoogle) Wikis Blogs, micro-blogs RSS Social networking Social search, tagging, sharing Mashups: Mapping, time-lines, etc Virtual worlds AEC and ICT Cloud computing mobile Web 2.0 BIM SaaS
What is Web 2.0? the use of web technologies and web design to enhance creativity, information sharing, and, most notably, collaboration among users. Two-way Conversational Non-hierarchical Distributed Web 2.0 – a lightning tour
PW presentation to CE champions group - June 2008 Facebook and LinkedIn groups – Summer 2008 Be2camp – October 2008 2009 - Next …? Collaborative Working Champions
Web 2.0 – a lightning tour Discussion forums Building Constructing Excellence Home pages Static to configurable iGoogle , Google Alerts Wikis Open -  Wikipedia Organisation -  RIBApedia Internal - Fielden Clegg Bradley Blogs Personal but work-related – eg:  ExtranetEvolution.com Corporate – eg:  SaaStainability.com Media tool – eg:  ZeroChampion ,  The CJ Foreman ,  Brickonomics Micro-blogging – Twitter:  personal ,  corporate ,  media “ Wisdom of crowds”
Web 2.0 – a lightning tour RSS Feed-readers (local or web-based:  Newsgator ,  Google Reader , etc) RSS publishing (from bloggers, media, corporate, search) Social networking From personal (MySpace, Bebo) … …  to professional ( Facebook ,  LinkedIn ) … to networks/groups ( Ning ) Social search  ( Wikia ) , tagging/sharing  ( Del.icio.us , Digg, Mag.nolia) Sharing: Documents, presentations, etc (eg: Google Apps) Voice over IP - Skype Calendar - Google Calendar; fixing meetings ( Doodle ) Photos -  Flickr Video -  YouTube Stuff -  Freecycle Mashups: Mapping (Google Maps), time-lines ( Dipity ) Virtual worlds – eg: Second Life
 
 

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Cwc Meets Web 2.0 Mb

  • 1. Integrated collaborative working Developing a Collaborative Working Champions Online Presence Venue: BIW Technologies, Woking 22 January 2009 www.biwtech.com
  • 2. 10.00hrs : Welcome, introductions and apologies (Kevin) P romoting Integrated Collaborative Working – discussion and objective-setting (two groups) Coffee 3. ‘Developing a Collaborative Working Champions Online Presence’ (Paul/Martin to lead all) Aim: to agree the content and style of such a presence and to start developing the network This will take the form of a hands-on workshop where CWC members will explore the potential of different tools and techniques to help them manage information more efficiently, share information, interact, etc LUNCH ‘ Collaborative Working Champions Online ’ (contd) 4. AOB Meeting to close at c. 15.00hrs Agenda
  • 3. How do we avoid just being isolated ‘talking shop(s)’? What can we do to improve communications and promote interaction among and between the two CWC groups? How do we expand awareness of the Collaborative Working Champions (and/or collaborative working)? How might we improve communications with our respective organisations? What can we do to improve communications and promote interaction between the CWC groups and the rest of CE and the industry at large? The Challenge – groups to discuss
  • 4. Split into two groups. Each group to establish a list of objectives and potential actions (c. 40 mins) Each group to present (max 5 mins each) Whole group to review, consolidate and prioritise objectives and potential actions (Note: deliverables and activities may be online or offline) The Challenge – groups
  • 5. Characteristics of ‘alive’ communities of practice Guidance on creating an online community AEC and ICT What is Web 2.0? Lightning tour of Web 2.0 Then we start working … Creating an ICW community
  • 6. Design for evolution - Communities are dynamic; change creates new demands or reshape the community. Open a dialogue between inside and outside perspectives - build on the collective experience of community members but bring external information into the dialogue about what the community could achieve. Invite different levels of participation – Accept there will be intense activists, activists and peripheral members, plus outsiders occasionally looking in. Develop both public and private community spaces Focus on value - create events, activities, and relationships that help their potential value emerge and enable them to discover new ways to harvest it. Combine familiarity and excitement - "so community members can develop the relationships they need to be well connected as well as generate the excitement they need to be fully engaged." Create a rhythm for the community - Vibrant communities have a rhythm, ideally somewhere between breathless and sluggish; the beat is likely to change as the community evolves. Communities
  • 7. Exist for a reason - a community has to promote a collective goal. Users draw other users - Referrals might bring new members to the site but the community will make them return. Users will surprise you - Issues and themes you find important may never really resonate with your users. A sense of ownership - Regular users will develop a sense of community ownership which could manifest itself in positive and negative ways. You will never please all users - Remember they are in the minority. The first contribution - The easier it is to join a conversation, the more visitors will become contributors. Don't put unnecessary barriers in the way. The interface - Create an easy to use, intuitive user interface. Mischief - Plan for trouble. Set simple rules. Make them explicit. Apply them consistently. Discuss the community openly - Be honest and open about your plans as early as possible. Get feedback from the community to develop better ideas. Communities
  • 8. Lifecycle of a CoP Source: Learning to Fly: Practical Knowledge Management (Chris Collison)
  • 9. “ Construction is technophobic” Not entirely true CAD Mobile telecommunications But “construction is conservative” Websites Email Project collaboration “ Information overload” AEC and ICT
  • 10. Face-to-face Written word Hand drawings Telephone Telegram Telex Fax CAD Email Groupware (eg: Lotus Notes) File transfer protocol (FTP) Websites Intranets, enterprise portals Video- and tele-conferencing Extranets Web-conferencing applications File-sharing (P2P) Instant messaging Discussion forums Home pages (iGoogle) Wikis Blogs, micro-blogs RSS Social networking Social search, tagging, sharing Mashups: Mapping, time-lines, etc Virtual worlds AEC and ICT Cloud computing mobile Web 2.0 BIM SaaS
  • 11. What is Web 2.0? the use of web technologies and web design to enhance creativity, information sharing, and, most notably, collaboration among users. Two-way Conversational Non-hierarchical Distributed Web 2.0 – a lightning tour
  • 12. PW presentation to CE champions group - June 2008 Facebook and LinkedIn groups – Summer 2008 Be2camp – October 2008 2009 - Next …? Collaborative Working Champions
  • 13. Web 2.0 – a lightning tour Discussion forums Building Constructing Excellence Home pages Static to configurable iGoogle , Google Alerts Wikis Open - Wikipedia Organisation - RIBApedia Internal - Fielden Clegg Bradley Blogs Personal but work-related – eg: ExtranetEvolution.com Corporate – eg: SaaStainability.com Media tool – eg: ZeroChampion , The CJ Foreman , Brickonomics Micro-blogging – Twitter: personal , corporate , media “ Wisdom of crowds”
  • 14. Web 2.0 – a lightning tour RSS Feed-readers (local or web-based: Newsgator , Google Reader , etc) RSS publishing (from bloggers, media, corporate, search) Social networking From personal (MySpace, Bebo) … … to professional ( Facebook , LinkedIn ) … to networks/groups ( Ning ) Social search ( Wikia ) , tagging/sharing ( Del.icio.us , Digg, Mag.nolia) Sharing: Documents, presentations, etc (eg: Google Apps) Voice over IP - Skype Calendar - Google Calendar; fixing meetings ( Doodle ) Photos - Flickr Video - YouTube Stuff - Freecycle Mashups: Mapping (Google Maps), time-lines ( Dipity ) Virtual worlds – eg: Second Life
  • 15.  
  • 16.