Appreciative Problem Solving (David Hansen)
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The document discusses how appreciative inquiry and problem solving approaches can be combined for process improvement. It explores how AI can enhance problem solving by focusing on strengths rather than weaknesses. Problem solving is useful in some cases but can be augmented by AI's positive, strength-based approach. The document proposes an "appreciative problem solving" hybrid method and outlines how the processes of AI and problem solving differ and could be integrated to leverage their benefits for work system innovation.
Appreciative Problem Solving (David Hansen)
- 1. Appreciative Problem Solving Could the combination of Appreciative Inquiry and Problem Solving be life-giving? David Hansen DTU Management Engineering Technical University of Denmark
- 2. What brings life to a strength-based and innovative work system? A new challenge for Danish production: Work System Innovation. Novo Nordisk, one of the most successful Danish companies, are working with both Lean Production and Appreciative Inquiry. They have had summits and a shared vision, but struggle with how their dialogues should be in the daily practice of problem solving? Affirmative topic choice: Role models for industrial production à From problem solvers to work system innovators. What brings life to a strength-based and innovative work system for optimizing work system innovation? 2 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 3. Embracable dilemmas: Exploration vs. Execution Intuition vs. Analytics Flexibility vs. Control More value vs. Remove waste Innovation vs. Fixing AI vs. Problem Solving … is it either or? Could a combination be fruitful? 3 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 4. Approaches to process improvements 4 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 5. Three approaches to improvements Expand success Work system Proactive improvement development Solve problem 5 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 6. What can AI bring to Problem Solving? What can Problem Solving bring to AI? *Read the conference article for more details 6 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 7. Curiosity for the role of the process itself Strength-based improvement culture Energizing What question Affirmative topics relations would be useful to ask now? Positivity Improvement process Appreciative eyes Trust Social capital Curiosity 7 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 8. The Process of Problem Solving Why is it caused? Cause Problem Solve! Cause No Problem 8 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 9. The Nature of Problem Solving 9 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 10. The Process of Appreciative Inquiry What could be? Topic reframing Problem Dream What is the best of what is? Use strengths for leverage! Problem Improvement 10 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 11. The Nature of Appreciative Inquiry 11 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 12. How would Appreciative Problem Solving look? Topic reframing 12 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 13. When to use what? Problem Appreciative Appreciative Solving Problem Inquiry Solving 13 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 14. Research Conclusions and further ?? • Appreciative Inquiry can enhance Problem Solving in many different ways • Problem Solving is a valid and useful improvement approach in some cases • Grasping the top of the iceberg, what can be found below the ocean for Strength-based Lean/Problem Solving? 14 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC
- 15. Discussion for the future journey Changes in Chemical Engineering Appreciative Inquiry Appreciative Product Development 15 Technical University of Denmark Appreciative Problem Solving at 2012 WAIC