ArcGIS Open Data: Engagement
- 1. Engaging your Community with Open Data Courtney Claessens Product Engineer, Esri R&D Center, Washington DC
- 2. Getting it out there: step one • Accessible, discoverable, explorable, downloadable • Standard formats • Licensing • Forming the basis of a culture of civic data (internal and external)
- 10. Turning data into knowledge is hard! “making sense of data – turning it into knowledge… is still one of the greatest challenges we face as a global and increasingly interlinked society” - Rufus Pollock, Open Knowledge Foundation
- 13. Information creation and use leads to an open data ecosystem Portal Engagement Ecosystem
- 14. What’s an open data ecosystem? • Beyond data sharing • Cycles and feedback loops • Government releases data à users distill data à uses are reincorporated in a reusable way
- 15. Housekeeping What do we need first?
- 16. Housekeeping • License - Creative Commons
- 17. Identification Who is your community?
- 18. Who is your community? • Define the data being used - What are the high value datasets - Analyze FOIA requests - Ask other agencies for data requests • Analytics
- 19. Who is your community? • Surveys • Define the data uses - Everyday information - Research - Civic hacking - Journalism - OpenStreetMap - Commercial - Government You Are Here Project, MIT Media Lab
- 20. Who is your community? • Who is not using the data? Where are the gaps? - Breaking down constituency demographics - Residents, tourists, youth, elderly… - Who are potential users of data? - How do you connect with them? - Turning data browsers into data users
- 21. Feedback • Add feedback mechanisms to your homepage • Enable two-way conversations with your users - Commenting!
- 25. Outreach Where is your community?
- 26. Getting the word out • Blogging, social media • Journalism and press releases • How can Esri help? • Site of the week
- 27. Meet your community where they are • Meetups • Coworking spaces • Civic hacknights • GIS Day, Data Innovation Day, Open Data Day, make your own day
- 28. Bring your community to you • Office hours • Hackathons, datapaloozas, contests - Create event-specific sites: HUD Zillow Hack • Continuous programming
- 29. 5 Modes of Civic Engagement in Civic Tech 1. Utilize existing social infrastructure 2. Utilize existing tech skills and infrastructure 3. Create two-way educational environments 4. Lead from shared spaces 5. Distribute power http://www.smartchicagocollaborative.org/5-modes-of-civic-engagement-in-civic-tech/
- 31. Closing the loop • Showcasing what people are doing with your data • Acknowledging the value-adds and new insights from mashed up data • Feeding that back into government
- 32. Challenges • Policy challenges • Measurement challenges
- 33. • Community identification - What data is being used? - Who is using your data? • Community outreach - Where does your community gather? - Creating shared spaces - 5 modes of civic engagement • Ecosystem creation and maintenance - Closing feedback loops - More than the sum of its parts • Challenges - Measurement - Policy Summary
- 34. Session survey • Please fill out the session survey in your mobile app • Search Open Data in the mobile app • Select Community Engagement • Click “Demo Theatre Survey” • Answer a few short questions and enter any comments