SlideShare a Scribd company logo
1-Dec-2017
Digital Experience Monitoring with
Continuous Performance Testing:
a Mandatory for Digital Business
Arun Kumar Dutta
2
Index
1. Introduction
2. Digital Experience Monitoring
3. Customer Experience
4. Continuous Performance Testing
5. DEM with Continuous Performance Testing
 Mandatory for Digital Business
 As a Ongoing Process
3
Digital Experience Monitoring with Continuous Performance Testing
Introduction
 Digital Business
 Digital Experience Monitoring
 Customer Experience
 Continuous Performance Testing
 DEM & Continuous Performance Testing
4
Digital Experience Monitoring with Continuous Performance Testing
Digital Experience Monitoring
 DEM- Concepts
 DEM-Why
 Gartner Report
 Real User Monitoring & Synthetic Monitoring
 DEM for Digital Business
5
Digital Experience Monitoring with Continuous Performance Testing
Customer Experience
 Personalized Experiences
 Enhanced Features
 Improved Performance
 Right Information, Right Place, Right Time: Every time
 Customer Experience is everything.
 Enhanced Customer Experience- Continuous Performance
6
Digital Experience Monitoring with Continuous Performance Testing
Traditional Performance Testing
 Only for Major Release
 Not Much Time
 Always Short Window
 Mimic Environment
 Not Early-Costlier
7
Digital Experience Monitoring with Continuous Performance Testing
Continuous Performance Testing
 Ongoing Activity till Post Deployment
 E2E Monitor
 Analyze Prod Log
 Continuous Cycle
 Quickly and Repetitively
 Assurance
8
Digital Experience Monitoring with Continuous Performance Testing
Continuous Performance Testing
 Bad Performance- Unsatisfied Users
 No Performance- Business Disaster
 Continuous Performance Testing is Business
 Applicable for All Projects
 Performance throughout Organizations
9
Digital Experience Monitoring with Continuous Performance Testing
DEM with Continuous Performance Testing
 Early & Proactively- mandatory
 Environment
 Data Size
 Functionally Stable
 Interfaces, Background Process
10
Digital Experience Monitoring with Continuous Performance Testing
DEM with Continuous Performance Testing
 Real Life Conditions
 Load Generator
 Business Critical Scenarios
 Work Load Model
 Mandatory- even for a small change
11
Digital Experience Monitoring with Continuous Performance Testing
DEM with Continuous Performance Testing
 Conduct Quickly
 Data Randomization/Caching
 Load – Incrementally
 Iterative Tests-One Parameter
 Continuously Track
12
Digital Experience Monitoring with Continuous Performance Testing
DEM with Continuous Performance Testing
 Monitoring
 Extreme Condition
 SLA, Benchmark- Future Reference
 Collaborative work
 Build a Culture
13
Digital Experience Monitoring with Continuous Performance Testing
Questions
Thank You!
For more information please contact:
M+ 1 5855000597
arun-kumar.dutta@atos.net

More Related Content

PDF
Next generation testing for the agile enterprise
PPT
Iq Generic Show Ppt
PPTX
BCAD QS PPT.10.10.16NMFV5ITES_QA_V3Final (3)
PPTX
Test Environment Management- An Emerging Truth Of DevOps
PPTX
“The Day We Failed” Success Story by Rick Caldwell,SCADAware
PPTX
Dealing with technical debt
PPTX
Agile Software Delivery for Executives
PPTX
How to Capture Better Business Requirements in Software Projects
Next generation testing for the agile enterprise
Iq Generic Show Ppt
BCAD QS PPT.10.10.16NMFV5ITES_QA_V3Final (3)
Test Environment Management- An Emerging Truth Of DevOps
“The Day We Failed” Success Story by Rick Caldwell,SCADAware
Dealing with technical debt
Agile Software Delivery for Executives
How to Capture Better Business Requirements in Software Projects

What's hot (20)

PDF
Enterprise Application Developement - PristineSofts Technology
PDF
OpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance
PDF
How to Use KPIs in an Agile Delivery Environment
PPTX
Talking points voice-directed order fulfillment
PDF
Software Project Success Through Value Assurance
PDF
SKYWARD_Introduction_Service
PDF
Quality Engineering Support
PDF
Black Friday Is Approaching. Are You Prepared- Infographic
PDF
Service Level Terminology : SLA ,SLO & SLI
PDF
After sales in a product failure scenario
PDF
Lexmark Printer Hardware Infographics
PDF
ERP Implementation in Sales & Marketing operation: Auxicolour BD
PPTX
Essential Tips for Modern Requirements Management
PPTX
DevOps
PDF
Mind Map Test Data Management Overview
PPTX
Maintaining a-healthy-architecture-in-sf
PPTX
Tektronics casestudy- ERP Implementation
PPT
1 Bpm And Bpms
PPTX
BA 360 L&D Training
PPT
Training & Development
Enterprise Application Developement - PristineSofts Technology
OpenSpan - Alligning Desktop Analytics to Drive Enterprise Performance
How to Use KPIs in an Agile Delivery Environment
Talking points voice-directed order fulfillment
Software Project Success Through Value Assurance
SKYWARD_Introduction_Service
Quality Engineering Support
Black Friday Is Approaching. Are You Prepared- Infographic
Service Level Terminology : SLA ,SLO & SLI
After sales in a product failure scenario
Lexmark Printer Hardware Infographics
ERP Implementation in Sales & Marketing operation: Auxicolour BD
Essential Tips for Modern Requirements Management
DevOps
Mind Map Test Data Management Overview
Maintaining a-healthy-architecture-in-sf
Tektronics casestudy- ERP Implementation
1 Bpm And Bpms
BA 360 L&D Training
Training & Development
Ad

Similar to Arun Dutta: Digital Performance Monitoring (20)

PDF
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
PDF
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
PDF
Revolutionize Your Digital Strategy With Real-Time Customer Experience Monito...
PDF
The Essentials of Digital Experience Monitoring_ A Comprehensive Guide.pdf
PDF
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
PDF
The Future Is Digital. The Future Is Now. Presentation by Dr John Bates, Eggp...
PPTX
The Digital Transformation Catalyst
PPTX
Continuous Performance Testing and Monitoring in Agile Development
PPTX
Performance Continuous Integration
PDF
Atmosphere 2016 - Janusz Dabrowski - DX & Digital Performance Platform - crit...
PPTX
How to Manage Digital User Experience for Web Applications
PDF
How Digital Experience Monitoring (DEM) Can Help to Your Business.pdf
PPTX
Digital transformation through devops dod indianapolis
PDF
STAREast - Testing in the Digital Transformation Age
PPTX
PAC 2020 Santorin - Stijn Schepers
PPTX
Are your apps chasing users away? How to deliver superior Digital Experiences
PDF
Continuous Performance Testing: Challenges and Approaches
PPTX
Why Digital and Application Performance is Critical to Customer Experience
PPTX
Digital Customer Experience
PPTX
Neotys PAC - Stijn Schepers
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
Revolutionize Your Digital Strategy With Real-Time Customer Experience Monito...
The Essentials of Digital Experience Monitoring_ A Comprehensive Guide.pdf
Revolutionizing CX_ How Digital Testing Leads the Way in Digital Transformati...
The Future Is Digital. The Future Is Now. Presentation by Dr John Bates, Eggp...
The Digital Transformation Catalyst
Continuous Performance Testing and Monitoring in Agile Development
Performance Continuous Integration
Atmosphere 2016 - Janusz Dabrowski - DX & Digital Performance Platform - crit...
How to Manage Digital User Experience for Web Applications
How Digital Experience Monitoring (DEM) Can Help to Your Business.pdf
Digital transformation through devops dod indianapolis
STAREast - Testing in the Digital Transformation Age
PAC 2020 Santorin - Stijn Schepers
Are your apps chasing users away? How to deliver superior Digital Experiences
Continuous Performance Testing: Challenges and Approaches
Why Digital and Application Performance is Critical to Customer Experience
Digital Customer Experience
Neotys PAC - Stijn Schepers
Ad

More from Anna Royzman (20)

PDF
InnovateQASeattle2024_ArtemGolubev _ How Generative AI changed tools landscap...
PDF
Playwright: An Emerging Tool in Test Automation
PDF
TLC2018 Bertold Kolics: Funnels of Hiring Test Engineers
PDF
TLC2018 Dwayne Green: Let's Get Deliberate - for Managers
PDF
TLC2018 Gitte Klitgaard: Experience Hierarchy (Workshop)
PDF
TLC2018 Gitte Klitgaard: Imposter Syndrome
PDF
TLC2018 Justin Ison: Delivering Flawless UI - Challenges and Solutions
PDF
TLC2018 Melissa Tondi: Finding Efficiencies in Software Testing
PDF
TLC2018 Shyam Sunder: Legoizing Testing
PDF
TLC2018 Tanya Kravtsov: 10 Steps to CI, Testing and Delivery
PDF
TLC2018 Thomas Haver: The Automation Firehose - Be Strategic and Tactical
PDF
TLC2018 Thomas Haver: The Science of Testing
PDF
TLC2018 Thomas Haver: Transform with Enterprise Automation
PDF
TLC2018 Valeriy Burmistrov: Testing Leaders in 5-10 years
PPSX
The Three Pillars of Successful Test Leadership: Driving Projects, Process an...
PDF
Alexandra Schieren: It's Just...
PDF
Simon Peter Schrijver: Exploratory Testing Live
PDF
Simon Peter Schrjver: Pair Testing
PDF
Wing Wong: Quality Coaching
PDF
Tuhin Mitra: How I Automate My Negative Tests
InnovateQASeattle2024_ArtemGolubev _ How Generative AI changed tools landscap...
Playwright: An Emerging Tool in Test Automation
TLC2018 Bertold Kolics: Funnels of Hiring Test Engineers
TLC2018 Dwayne Green: Let's Get Deliberate - for Managers
TLC2018 Gitte Klitgaard: Experience Hierarchy (Workshop)
TLC2018 Gitte Klitgaard: Imposter Syndrome
TLC2018 Justin Ison: Delivering Flawless UI - Challenges and Solutions
TLC2018 Melissa Tondi: Finding Efficiencies in Software Testing
TLC2018 Shyam Sunder: Legoizing Testing
TLC2018 Tanya Kravtsov: 10 Steps to CI, Testing and Delivery
TLC2018 Thomas Haver: The Automation Firehose - Be Strategic and Tactical
TLC2018 Thomas Haver: The Science of Testing
TLC2018 Thomas Haver: Transform with Enterprise Automation
TLC2018 Valeriy Burmistrov: Testing Leaders in 5-10 years
The Three Pillars of Successful Test Leadership: Driving Projects, Process an...
Alexandra Schieren: It's Just...
Simon Peter Schrijver: Exploratory Testing Live
Simon Peter Schrjver: Pair Testing
Wing Wong: Quality Coaching
Tuhin Mitra: How I Automate My Negative Tests

Recently uploaded (20)

PPTX
Effective_communication._(strategy).pptx
PPTX
Five S Training Program - Principles of 5S
PDF
Maintaining a Quality Culture - Performance Metrics, Best Practices and QMS E...
PDF
CISSP Domain 5: Identity and Access Management (IAM)
PPTX
Concluding Session_Wrapup-NA May 5 2024-Oct 10 2025 ZS.pptx
PPTX
Chapter One an overview of political economy
PDF
The Sustainable Site: Boosting Productivity in Construction – Pipe Dream or P...
PPTX
2. CYCLE OF FUNCTIONING RIFLE -PP Presentation..pptx
PPTX
Empowering Project Management Through Servant Leadership - PMI UK.pptx
PPTX
Human Resources management _HR structure
PDF
CHAPTER 15- Manageement of Nursing Educational Institutions- Staffing and st...
PDF
Timeless Leadership Principles from History’s Greatest Figures by Alfonso Ken...
PPTX
Strategic Plan 2023-2024 Presentation.pptx
PDF
Organisational Behaviour And it's concepts
PDF
CISSP Domain 6: Security Assessment and Testing
PDF
The-Power-of-Communication (1).pdf......
PDF
MANAGEMENT LESSONS FROM ANCIENT KNOWLEDGE SYSTEM-ARTHASHASTRA AND THIRUKKURAL...
PDF
Phillips model training for evaluation pdf
PDF
1_Corporate Goverance presentation topic
PDF
Case study -Uber strategic plan and management
Effective_communication._(strategy).pptx
Five S Training Program - Principles of 5S
Maintaining a Quality Culture - Performance Metrics, Best Practices and QMS E...
CISSP Domain 5: Identity and Access Management (IAM)
Concluding Session_Wrapup-NA May 5 2024-Oct 10 2025 ZS.pptx
Chapter One an overview of political economy
The Sustainable Site: Boosting Productivity in Construction – Pipe Dream or P...
2. CYCLE OF FUNCTIONING RIFLE -PP Presentation..pptx
Empowering Project Management Through Servant Leadership - PMI UK.pptx
Human Resources management _HR structure
CHAPTER 15- Manageement of Nursing Educational Institutions- Staffing and st...
Timeless Leadership Principles from History’s Greatest Figures by Alfonso Ken...
Strategic Plan 2023-2024 Presentation.pptx
Organisational Behaviour And it's concepts
CISSP Domain 6: Security Assessment and Testing
The-Power-of-Communication (1).pdf......
MANAGEMENT LESSONS FROM ANCIENT KNOWLEDGE SYSTEM-ARTHASHASTRA AND THIRUKKURAL...
Phillips model training for evaluation pdf
1_Corporate Goverance presentation topic
Case study -Uber strategic plan and management

Arun Dutta: Digital Performance Monitoring

  • 1. 1-Dec-2017 Digital Experience Monitoring with Continuous Performance Testing: a Mandatory for Digital Business Arun Kumar Dutta
  • 2. 2 Index 1. Introduction 2. Digital Experience Monitoring 3. Customer Experience 4. Continuous Performance Testing 5. DEM with Continuous Performance Testing  Mandatory for Digital Business  As a Ongoing Process
  • 3. 3 Digital Experience Monitoring with Continuous Performance Testing Introduction  Digital Business  Digital Experience Monitoring  Customer Experience  Continuous Performance Testing  DEM & Continuous Performance Testing
  • 4. 4 Digital Experience Monitoring with Continuous Performance Testing Digital Experience Monitoring  DEM- Concepts  DEM-Why  Gartner Report  Real User Monitoring & Synthetic Monitoring  DEM for Digital Business
  • 5. 5 Digital Experience Monitoring with Continuous Performance Testing Customer Experience  Personalized Experiences  Enhanced Features  Improved Performance  Right Information, Right Place, Right Time: Every time  Customer Experience is everything.  Enhanced Customer Experience- Continuous Performance
  • 6. 6 Digital Experience Monitoring with Continuous Performance Testing Traditional Performance Testing  Only for Major Release  Not Much Time  Always Short Window  Mimic Environment  Not Early-Costlier
  • 7. 7 Digital Experience Monitoring with Continuous Performance Testing Continuous Performance Testing  Ongoing Activity till Post Deployment  E2E Monitor  Analyze Prod Log  Continuous Cycle  Quickly and Repetitively  Assurance
  • 8. 8 Digital Experience Monitoring with Continuous Performance Testing Continuous Performance Testing  Bad Performance- Unsatisfied Users  No Performance- Business Disaster  Continuous Performance Testing is Business  Applicable for All Projects  Performance throughout Organizations
  • 9. 9 Digital Experience Monitoring with Continuous Performance Testing DEM with Continuous Performance Testing  Early & Proactively- mandatory  Environment  Data Size  Functionally Stable  Interfaces, Background Process
  • 10. 10 Digital Experience Monitoring with Continuous Performance Testing DEM with Continuous Performance Testing  Real Life Conditions  Load Generator  Business Critical Scenarios  Work Load Model  Mandatory- even for a small change
  • 11. 11 Digital Experience Monitoring with Continuous Performance Testing DEM with Continuous Performance Testing  Conduct Quickly  Data Randomization/Caching  Load – Incrementally  Iterative Tests-One Parameter  Continuously Track
  • 12. 12 Digital Experience Monitoring with Continuous Performance Testing DEM with Continuous Performance Testing  Monitoring  Extreme Condition  SLA, Benchmark- Future Reference  Collaborative work  Build a Culture
  • 13. 13 Digital Experience Monitoring with Continuous Performance Testing Questions
  • 14. Thank You! For more information please contact: M+ 1 5855000597 arun-kumar.dutta@atos.net