AS08 Final Project Afreen Khalid

DS2
Project Infrastructure and
Stakeholder Analysis of
Husky Air Integrated
Database System
AS08
Project Team: Samir Negash, Ben Hall, James Manalel,
Mariam Bhatti, Afreen Khalid

1
Table of Contents
Project Description .................................................................................................................... 2-3
MOV ................................................................................................................................ 2-3
Earned Value Analysis .............................................................................................................. 4-5
Excel Screenshots ................................................................................................................4
Earned Value Analysis.........................................................................................................5
Quality Management Analysis.................................................................................................. 5-6
Team Philosophy..................................................................................................................5
Quality Based Metrics..........................................................................................................6
Verification ..........................................................................................................................6
Validation.............................................................................................................................6

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TEAM: DS2
TEAM MEMBERS
Name Phone Email address
1. Mariam Bhatti 571-451-5023 bhattim@vcu.edu
2. Afreen Khalid 703-786-5040 khalidas@vcu.edu
3. Samir Negash (Team Leader) 703-505-9712 negashsm@vcu.edu
4. James Manalel 703-531-9454 manalelj@vcu.edu
5. Ben Hall 804-335-6628 hallcb@vcu.edu

3
Team Bios:
Mariam Bhatti – I am an undergraduate student, junior level, studying at the school
business, with the hopes of graduating in May 2016 with a Bachelor in Information Systems.
With my future Information Systems degree I hope to work for national security for the
government. To achieve this dream of mine I am accepting an internship this summer to
increase my experience in the field of IS.
Afreen Khalid – I am currently a junior studying in the School of Business on the track to
graduating with Bachelors in Information Systems. I am the first in my family to graduate
from a University with a four-year degree. With my degree I plan to apply my knowledge in
creating network floor plans for companies.
Samir Negash- Hey guys I’m a senior majoring in information systems I hope to learn a lot
in the course and be efficient with the project. This is a skill that companies love and I want
to be proficient in it for future job opportunities.
Ben Hall - I am a senior IS major who recently switched over from Business Admin to
Information Systems and I’m excited to further gain knowledge in the area. I’m anticipating
another semester and hope to get a lot out of this class.
James Manalel - Howdy everyone, I am James and a senior in the Information Systems
Department. I currently work for UBS which is a wealth management firm. I am an IS major
but I want to get into the finance field and eventually own my own businesses. I believe this
course will help me better my project managing skills.

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Team Strengths and Weaknesses
Mariam Bhatti – I am proficient in HTML5 language and am also familiar with Microsoft
Visio and building a network layout. I am a great team player and know how to cooperate
with others as well as contributing to the team effort. My weaknesses would include system
analysis since it is fairly knew to me, but hopefully after taking this course that will change.
Afreen Khalid – My strengths include knowledge of the Microsoft suite as well as basic
coding language. I am extremely interpersonal and know how to read people which will help
bring our team together and aid in the completion of upcoming tasks. A tend to nit pick at
certain aspects of things which delays the time I complete tasks.
James Manalel - I am proficient with Microsoft Office and have been a team leader before, I
am well organized and ready to take on any task during the project. One of my weaknesses is
that I tend to procrastinate, but I have been working on it and it should not be a problem.
Ben Hall – One of my weaknesses is that this is the first instance where I am actively
connecting the information systems world with the business world, so I may be
inexperienced in that sense. However, I am experienced in various technical software and
have the ability to organize and manage.
Samir Negash- A weakness I have is how to get those ideas to come together where
everyone is happy with the project. One of my strengths is the experience of being on
different teams here at VCU and making sure the task at hand is completed to the teams
satisfactions.

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Roles and Responsibilities
Since all members of the group have similar skill attributes on both a technical and managerial
level, leadership duties will be rotated on a weekly basis. When not in a leadership role (project
manager), all other team members are on an equal level of hierarchy and have equal input and no
specific role. This means that the various roles such as business analyst, systems analyst,
infrastructure analyst are shared among those who are not the project manager for that particular
project.
Meeting Times
Meeting times are dependent on the type and difficulty of the assignment as well as the schedules
of the team members. If tasks are relatively simple, team members can communicate via text or
online via email and work on projects and contribute on their own time with interfaces such as
Google docs. Assignments that require in-person communication can be worked on in the hours
after class on Tuesdays and Thursdays.
Team Rules and Expectations
 If for any reason a team member can not show up to team meeting, member must notify
team leader a day before designating meeting time.
 Team members must come prepared to all meetings with necessary materials for
projects/assignments.
 All members must fully contribute to assignments to reduce conflict.
 If a member doesn’t agree with organization of project they must speak up to reduce
conflict and increase the group’s efficiency in completing tasks.
 Members can switch between different roles if needed to increase productivity.

6
 If a member has a problem with the work of another team member then they must consult
the team before talking to the professor.
 Groups will make decisions by voting with a majority rule.
CODE OF ETHICS
All members must respect the work of each individual within the group and must always
contribute work during each project. Work must be reliable and content must be applicable to
project/assignments. All individuals must show integrity and respect towards all members.
Contributions must be on equal levels with all members. Lastly, individual work must be honest
and reputable.

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AGREEMENT
All members of Team DS2 agree to the requirements of the team charter by the signatures below.
Print name Signature Date
Samir Negash Samir Negash 9/1/15
Afreen Khalid Afreen Khalid 9/1/15
Ben Hall Ben Hall 9/1/15
James Manalel James Manalel 9/1/15
Mariam Bhatti Mariam Bhatti 9/1/15

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Project Name: Project Infrastructure and Stakeholder Analysis of Husky Air Integrated
Database System
Project Team: Mariam Bhatti, Afreen Khalid, James Manalel, Samir Negash, Ben Hall
Project Description:
Husky Air is a non-profit organization that provides free transportation by aircrafts to patients in
hospitals, health care agencies, and organ banks. Husky Air has been in the process of transitions
from their old way of storing data in file folders. They have a hard time with record keeping of
information of the pilots. DS2 have been hired as an IT consultant to Husky Air to help them
solve their problem and effectively organize their data. DS2 plans on helping Husky Air
implement a new integrated database system that will help securely store all pilots’ information
and to easily notify end-users (Husky Air) about all details of flight, date/time, distance,
destination, patient, pilot, and availabilities. The use of this computer-based system the company
will be able to keep track of all their patients and pilot angels’ information which include: names,
addresses, contact information, locations, education, certifications, and their total hours of flying.
DS2 has many knowledgeable and qualified individuals to assist Husky Air with this new
database system that will ultimately help them save them time, money, and improve productivity.
Measurable Organizational Value:
The DesiredArea of Impact:
This table shows the desired areas of impact before starting the new installations. The objectives
of this IT project include increasing customer satisfaction, reducing cost/time for pilots/patients,
as well as increasing market shares and branding between Husky Air, investors, and donators.
Desired
Areas of
Impact
DesiredValue of
New System
Metrics Time-Frame
Strategic -Increase shares
in the market
-Branding of
marketing and
expansion
-Increase the availability
of private pilots by 19-
20% and see anincrease
by 12% annually
-Increase numbers of
investors and donators
by 10% per year
-20% 1st year
-10-12% per year
-10-15% per year
Operationa
l
-Eliminate slow
processing time
and improve
-Decrease the process
time by 50%
-Increase numbers of
-20% first year
-30% Second year
-50% over 5 years

9
speedof
transactions
-Increase
flexibility for the
pilots
volunteered pilots by
20% each year
-Increase the amount of
pilots by 20% per year
Customer -Improve waiting
time for patients
to ensure more
satisfied
customers
-Increase the customer
satisfaction by 50%
-50% over 5 years
Social -More recognized
public appearance
of private pilot
angel services to
promote
partnerships and
sponsorships
-Increase amount of
investment and
donations by 20% per
year
-20% per year
Financial -Reduce the
pilot's cost and
time
-Increase the
amount of
aircrafts and
equipment
-Decrease fuel expense
and planes -
Maintenance by 15%
per year
-Increase investments
and market shares by
$200,000 for Husky Air
to gain more aircrafts in
case of emergency
-15% per year
-$200k over 3 years
DesiredValue to the Organization:
Our mission is to improve overall efficiency of operations for Husky Air Pilot Angels. We plan
to do this by creating a project to develop a system that delivers valuable and relevant
information to Husky Air. The system will allow the Husky Air Pilot Angels organization to
analyze existing data, as well as facilitate the collection of future data. We feel that doing away
with the old pen and paper transactions and moving to a digital database will significantly reduce
the time it takes to process a transaction. The system we will be using will support rapidly
updated information on the availability of pilots and aircrafts. This will reduce confusion
between the pilots and the organization. A solid system will be beneficial to the patients in need

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of Pilot Angels’ services. The reduction in transaction time will allow pilots to take off quicker
for time-sensitive flights.
Metrics:
Our system will reduce the time it takes to contact a volunteer pilot by a whopping 70%. Our
hopes are that this will encourage more pilots to volunteer. We estimate that pilot availability
will increase by 19-20% and will also increase by 12% (annually). Worker productivity will
increase by 50% due to the readily available information provided by the system. Overall, the
operation is expected to be a total of 60% more efficient, which will promote growth and
expansion for the entire organization.
Time-Frame:
The Database for the Husky Air non-profit organization should be completed within a one month
period. This will allow the database to be created, have all the tables, entities, scripts, and codes
written and implemented. The database will be placed on a small LAN located inside of the
organization. The setup of Local Area Network and configuration of routers will take around one
week. After the LAN and desktops have been established, a single testing day will be conducted
to ensure connections and proper configurations are in place. Then we will be able to train
employees over the next three weeks on how to access, edit, delete, and move all information
onto the database as well as any basic computer or network training. This will enable them to add
their older handwritten and manual files to the new database as well as any new files and
information. The time frame is approximately one month for the completion of the project.
Summary of the MOV:
The goal of this project is to allow Husky Air to have a secure and working database system that
will grant the non-profit organization reduced costs, increase processing speeds of transactions
and missions, as well as increase customer satisfaction. The new system would not only increase
productivity and decrease paperwork, but also increase the efficiency of Husky Air and their
mission of providing air transportation to and from hospitals.
A Comparison of Alternatives:
DS2 team members are assigned to discover the best alternatives to minimize the overhead cost.
There are three alternatives:
 Maintain the status quo
 Purchase a software package
 Build a custom system and training

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First Option:
With the constant advancements in technology it would be beneficial to create a Software
package that will be more efficient and effective than using paper files. Changes in software
should decrease number of workers, as well as time and effort applied to specific tasks while
reducing potential errors. Internet service will be a great factor to connect the workstations and
link our new software package with Husky Air. We will also need to pay for training sessions so
that our employee scan adapt to the changes being implemented. Estimated additional charges
and fees are as follows:
Second Option:
Is to create a system that enhances all the requirements· Pilots· Passengers· Planes used·
Distance/Destination of flights· Date/Time of flights. With the implementation of this new and
improved software, it will maintain same benefits as the old system but with an increased
reliability over the traditional paper system. An improvement to the software is that It will
eliminate losing files and file redundancy while increasing costs. Estimated additional charges
and fees are as follows:
Custom System (Server,
PCs)
$4525
ISP $125
Installation $255
Training session $350
Total $5220
Software $ 4000
ISP $ 100
Installation $ 300
Training
Session
$ 620
Total $ 5220

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Total Benefits of Ownership:
Objectives:
· Increasing high-value work
· Improving accuracy and efficiency (cost savings)
· Improved decision making
· Improving customer service
· Maintain the status quo (i.e., ‘do nothing’);
· Purchase a software package; or
· Build a custom system.
Option 1: Maintain the Status Quo Option one is the cheapest option of the three. It requires no
work, installation costs, and no training costs.
Option 2: Purchasing Software Package There are many benefits of purchasing a software
package, one being that everything you need will be bundled into the package. This means that
there will be no need to find different vendors for different parts of the system. Not only will the
work of employees using the system be of higher quality, it will also be more organized due to a
software package. The information that you will collect with the system will be sufficiently more
accurate. Another benefit is that your ability to reply to calls will be allot more efficient. In
addition to all of these benefits and more, your employees will not have to train as long to learn
to use the system as they would with accustom system which means they will be accustomed to
the new system faster in exchange being able to assist customers with their needs better. Lastly,
due to the accuracy of the information you will be able to make better decisions.
Option 3: Custom Built System One of the benefits of building a custom system is that the
system will contain everything that you would need. It won’t have any extra features that your
company will not use. Since there will not be any unnecessary features your employees will not
have to learn to use the full comprehensive system. This is beneficial because it will decrease the
amount of time needed to train them. The employees will also be able to deliver concise work
because there wouldn’t be any distractions from unneeded features. Your employees will also be
more accurate and efficient in their work productivity along with the similarity of new system.
This system will eliminate use of paper, and the ongoing costs of having to replace paper used to
keep pilot and patient information in the file folders.
Recommendation:

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Based on our evaluation of the three alternatives, we strongly suggest building a custom system.
We believe this will give Husky Air the best benefit rather than maintaining the old system or
purchased a software package. We also believe that long term costs will be noticeably lower than
if you were to keep your old system or buy a package. The short term costs that you will incur
with the building of a custom system are estimated to be $4,525 for a server and PCs,
approximately $4,000 for software package that we will have to develop. These estimated
numbers add up to be around $10,475. Our custom system will cost less upfront, and we believe
that the benefits and positive results will show over a long term use of the system. This system
will be sleeker, and more personalized to the specific tasks that Husky Air will need to
accomplish. This in turn will reduce the time needed to train employees and volunteers on how
to operate the system. We believe the benefits of a custom built system are more significant than
the costs in terms of your ability to meet the demand of your patients and volunteers. As
theDS2’s consulting co. technical team, we highly recommend that you spend the available
funding wisely by obtaining a custom built system.
Resources Required:
Personnel Average Cost Description
IT Project
Manager
$8,000/month To regulate the flow of the project. To keep
tasks on schedule and to provide leadership to
the group.
Network
Administrator
$5,500/month To create, maintain, and administer Husky
Air's computer network.
Database
Developers
$9,650/month To design the database, and to show/teach the
users how to input new and old information.
Programming
Specialist
$5,500/month To create specific applications that will further
the goals for the project.

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Technology Average Cost Quantity
Smart Phones $30 per phone + 45 for services/
with contract
Quantity: 15 for current
faculty
Server $850 1 SQL sever with license
Routers $200/each 3 to ensure quality
connectivity
High speed
internet access
$70/ month 1 contract with Comcast
Computers $1,079 4 fully equipped with
workstations
Facilities Average Costs
Office space $2,400/month
Utilities $700/month (includes water and electricity)
Furniture $5,00
Office equipment $1000/month
Stakeholder Analysis:
Stakeholders Interests Influence Role Objective Strategy
President/
CEO
+1 5 Authorize
payments for
projects
Increase number
of charitable
flights
Hire DS2
Pilots 0 2 Responsible for
transporation of
patients, organs,
and medical
Deliver
customers and
supplies safely
Make sure
aircraft is in
good condition
and meets all

15
personnels and efficiently regulations, as
well as getting
patients to
hospital safely
Passengers +1 4 Patients, their
families,
caregivers, other
medical
personnels
Arrive at
hospital
Knowlegable of
flying safety
procedures
Shareholders +1 3 Project sponsors Provide
available funds
for Husky Air
Owns parts of
company
through
investing in
stocks
Flight
Coordinator
-1 2 Schedules and
coordinates all
Pilot Angel
flights
Operate the new
system with
speed and
efficiency
Uses a manual
system but will
have to get
accustomed to
new system
Systems
Analysts
+1 3 Involved in the
design,
development,
and delivery of
the new Pilot
Angels system
Strategize to
make a user
friendly system
for employees
and customers
Make it user
friendly so that
it will be easy to
adapt to
Airports 0 3 Landing/Takeoff
point for pilots
and their
passengers/cargo
Receive planes
in a safe
enviornment
Have a runway
available for
landing and
take-off
DS2 +1 5 Develop new
integrated
database system
Provide/maintain
a user-friendly
database system
that meets the
Conduct
interviews,
document
analysis and

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Husky Air’s
requirements
other techniques
to determine
user
requirements
Deliverable Structure Chart

19
Scope Change Request Form
Requestor Name:__________________________ Request Date:____________________
Request Title:_____________________________ Request Number:_________________
Request Description:
Justification:
Possible Alternatives:
Recommendations:
Authorized By: _________________________ Date: __________________________
Potential Impacts: Alternative 1: Alternative 2: Alternative 3:

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Scope
Schedule
Resources Required
Cost
Date of
Request
Request
#
Requested
By
Subject Manager On
Duty
Response
Date
Approval
R-001
R-002
R-003
R-004
R-005
R-006
Project Approval
ReceivedDate: _______________________
ReceivedBy: _________________________
Project Summary Report (Original):

22
Work Breakdown Structure (Original):

23
Pilot Angels MP
Project Summary Report (Revised):

24
Work Breakdown Structure (Revised)
Report:
Our team managed to reduce the project schedule by 9%, which helped reduce the project budget
by 15%. We were able to accomplish this by cutting host/client server installations and having
the network administrators handle the installations. We also issued a scope change request and
threw out some features that were not absolutely required. Effectively, we would save
approximately $3,620 by making these cuts.
Project Risk Analysis and Plan Report:
Phases Initialize and
Conceptualize
Project Plan
and Charter
Execute and
Control
Close Out Evaluation
Risk Budget Changes Scope
Changes
Alignment
Problems
Client Project
Conflicts
Random software
maintenance
checks
Layer 5
Impact
Unkown-unkown Known-
unknown
Known-
unknown
Known-
unknown
Known-unknown
Type of Risk Unknown-
unknown
-Budget cuts from
the client could
end up changing
the project as a
whole including
its potential
outcomes.
-Stay on budget
Known-
unknown
-The project
could have
too
many/little
objectives,
changes in
the plan, or
time involved
for the scope.
Known-
unknown
-The devices,
systems,
network, and
applications
have trouble
aligning with
the current
systems.
Known-
unknown
-Even though
the Business
Case and
Project Chart
are on the
same page as
the Client,
there could be
potential
conflicts with
Known-
unknown
-Set maintenance
periods will be put
in place, but there
is always the
possibility of
random downtime
and required
system
maintenance.

25
and do not change
anything in
regards to the
scope..
-This will
end up
taking more
time to
appropriately
convert.
any
changes/expe
ctations.
Triple
Constraint
Budget Scope Schedule Quality Schedule
Source of
Risk
Internal Internal Internal Internal Internal
Resources Organization People and
Process
Technology People,
Product,
Process and
Technology
Technology, and
Other

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Part I: Earned Value Analysis:
Earned Value Analysis Report:
Our earned value analysis shows the project will exceed the actual budget of $12,000. The actual
cost at phase 4 totaled to be $9,050, and total of earned value at phase 4 is $7,235. The Estimate
at Completion (EAC) for typical is $15,010 and for atypical is $13,815. These variances show
that the project will exceed the original budget of $12,000, and based on the EAC for atypical of
$13,815, we are still exceeding the project’s original budget. The SPI is less than a value of 1,
which means that the project will also go over schedule and activity plans. This requires
immediate actions from the third-party company, Bug Busters in order to find out why we are
over budget and schedule.
Part II. Quality Management Plan:

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DS2’s Objective Statement:
DS2 is fully committed to client satisfaction. Our underlying priority is to exceed client
expectations, most efficiently. Once the project is deployed, our team will provide reliable
maintenance, providing solutions for all bugs and errors. When bug removal is complete, we
bring in an outside tester to check for any potential faults. Using this method, we guarantee the
Superior Satisfaction of every client!
Quality BasedMetrics:
Type Metric Description
Process
Metrics
 Employee Defect
 Design Defect
 The number of defects caused by human
error
 The number of defects found in the
product design
Product
Metrics
 User Found Defects
 Customer Response
Time
 The number of defects found by the
Husky Air employees
 Average amount of time to respond to
customer requests
Project
Metrics
 Phase completion time
 Early Task
Completion
 Average amount of time to complete a
phase
 Number of tasks completed ahead of
schedule
Verification Activities:
Verify that all processes related to the system regarding requirements, products, and deliverables,
within the process-related activities, are up to the standards of the company and achieve what the
initial project was set out to accomplish. Once the process has been verified, the validation of the
product can begin.
Upon system completion the team will place this pseudo-finished system through three reviews.
We will conduct a Technical Review of the Process, Management Review, and a Business
Review.
1. The Technical Review will be conducted through walkthroughs and/or inspections to
verify that the system has met all the Technical requirements of the project. Ensure they
meet the standards and needs of the company.

28
2. The Management Review will tell us how the project is progressing in comparison to the
baseline plan, and whether or not any changes need to be made to the project course. The
manager will verify expectations are met with the system's creation and the project status
is met with the expected status with any and all problems are taken care of.
3. The Business Review will verify that project is within scope and that all deliverables are
completed exceptionally.
Validation Activities:
Validating a project helps achieve excellent work result; every project must be tested to validate
the performance, user loads, software interface and reliability for the work:
· Unit testing; verifying detailed utilities work accurately and the software conforms to
buyer’s requirement and expectations.
· Functional testing: sending demands and detecting the output to observe how the system
and software responds.
· Integration: confirm the system and software is performing as required, functions great to
any logically related works of the project all the way through the process.
· System testing: verify that the new installations did not generate or deposit any bugs or
viruses that could cause system failure or shutdown and also making sure the software is user
friendly and doesn’t give individual users difficulties.
· To finish, a total check to ensure everything performs accurately and the completion
meets end user/clients expectations.

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Part 1. Implementation & Project Closure Plan
ConversionStrategy:The phasedoperationmethodof processingnew informationintoasystemismore
effectivebecause thereislessroomforerrorcomparedto the directcutoverand parallel.Solvingeasing
intothe nextstepof the operationhelpspreventsystemfailure.Directcutoverhasthe highestfailure
riskbecause there isno properlinkbetweeneachstep.
Closure Checklist:
1 All outstanding tasks outlined on the WBS have been completed
2 Outstanding issues have been documented and resolved
3 Goals of Project Charter were met
4 Feedback from stakeholders have been received and documented
5 End users have been trained
6
Measures for project success have been assessed and
communicated
7 Project team have been evaluated and relieved from duty
8 Project costs have been paid and accounted by Fianance
9 Post-project evaluation completed
ProjectEvaluation:Systematicwayof assessingongoingandcompletedprojects.Helpswithdetermining
levelsof completionaswell asthe successrate of the project.Importantinfiguringoutthe
effectiveness,efficiency,impact,sustainabilityandoverall achievementof project.
Part 2. The Change management Plan
4. List of change sponsor(s), target(s), and agent(s): Pilots, Customers, Passengers,
Shareholders/Stakeholders
5. A change assessment: Mandatory software updates
6. A change strategy: Using phased implementation
7. A process for tracking change management plan: Implementing an ERP solution to the
project

AS08 Final Project Afreen Khalid

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