Autel MaxiCom MK808BT User Manual

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Trademarks
Autel®
, MaxiSys®
, MaxiDAS®
, MaxiScan®
, MaxiTPMS®
, MaxiRecorder®
, and
MaxiCheck®
are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks
are trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of
Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on
the latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no
guarantee is given for the completeness and correctness of the contents,
including but not limited to the product specifications, functions, and
illustrations.
Autel will not be liable for any direct, special, incidental, indirect damages or
any economic consequential damages (including the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully,
paying extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
Support@autel.com
For technical assistance in all other markets, please contact your local selling
agent.

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Safety Information
For your own safety and the safety of others, and to prevent damage to the
device and vehicles upon which it is used, it is important that the safety
instructions presented throughout this manual be read and understood by all
persons operating or coming into contact with the device.
There are various procedures, techniques, tools, and parts for servicing
vehicles, as well as in the skill of the person doing the work. Because of the
vast number of test applications and variations in the products that can be
tested with this equipment, we cannot possibly anticipate or provide advice
or safety messages to cover every circumstance. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested. It
is crucial to use proper service methods and test procedures. It is essential
to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being
used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the device only as described in this manual.
Read, understand, and follow all safety messages and instructions in this
manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment
damage. All safety messages are introduced by a signal word indicating the
hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury to the operator or to bystanders.

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Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot
know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not
jeopardize your personal safety.
DANGER
When an engine is operating, keep the service area WELL VENTILATED or
attach a building exhaust removal system to the engine exhaust system.
Engines produce carbon monoxide, an odorless, poisonous gas that causes
slower reaction time and can lead to serious personal injury or loss of life.
SAFETY WARNINGS
 Always perform automotive testing in a safe environment.
 Wear safety eye protection that meets ANSI standards.
 Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.
 Operate the vehicle in a well ventilated work area, for exhaust gases are
poisonous.
 Put the transmission in PARK (for automatic transmission) or NEUTRAL
(for manual transmission) and make sure the parking brake is engaged.
 Put blocks in front of the drive wheels and never leave the vehicle
unattended while testing.
 Be extra cautious when working around the ignition coil, distributor cap,
ignition wires and spark plugs. These components create hazardous
voltages when the engine is running.
 Keep a fire extinguisher suitable for gasoline, chemical, and electrical
fires nearby.
 Do not connect or disconnect any test equipment while the ignition is on
or the engine is running.
 Keep the test equipment dry, clean, free from oil, water or grease. Use a
mild detergent on a clean cloth to clean the outside of the equipment as
necessary.
 Do not drive the vehicle and operate the test equipment at the same time.
Any distraction may cause an accident.

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 Refer to the service manual for the vehicle being serviced and adhere to
all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.
 To avoid damaging the test equipment or generating false data, make
sure the vehicle battery is fully charged and the connection to the vehicle
DLC is clean and secure.
 Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.

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CONTENTS
1 USING THIS MANUAL............................................................................. 1
CONVENTIONS ........................................................................................... 1
2 GENERAL INTRODUCTION.................................................................... 3
MAXICOM DISPLAY TABLET......................................................................... 3
ACCESSORY KIT ......................................................................................... 7
3 GETTING STARTED................................................................................ 9
POWERING UP ........................................................................................... 9
POWERING DOWN......................................................................................13
4 DIAGNOSTICS OPERATIONS................................................................14
GETTING STARTED ....................................................................................14
VEHICLE IDENTIFICATION.............................................................................15
NAVIGATION..............................................................................................20
DIAGNOSIS ...............................................................................................23
GENERIC OBD II OPERATIONS ....................................................................35
EXITING DIAGNOSTICS................................................................................39
5 SERVICE OPERATIONS ........................................................................41
OIL RESET SERVICE...................................................................................41
ELECTRONIC PARKING BRAKE (EPB) SERVICE...............................................44
BMS .......................................................................................................48
STEERING ANGLE SENSOR (SAS) SERVICE ...................................................53
DPF SERVICE...........................................................................................56
TIRE PRESSURE MONITOR SYSTEM (TPMS) SERVICE.....................................65
IMMO SERVICE ........................................................................................67
6 SHOP MANAGER OPERATIONS ...........................................................69
VEHICLE HISTORY......................................................................................70
WORKSHOP INFORMATION ..........................................................................72
CUSTOMER MANAGER ................................................................................73
7 DATA MANAGER OPERATIONS............................................................76
OPERATIONS ............................................................................................76

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8 SETTINGS OPERATIONS......................................................................82
UNIT........................................................................................................82
LANGUAGE ...............................................................................................83
PRINTING SETTING.....................................................................................84
NOTIFICATION CENTER ...............................................................................85
AUTO UPDATE...........................................................................................86
ABOUT.....................................................................................................87
SYSTEM SETTINGS.....................................................................................88
FIRMWARE................................................................................................88
9 UPDATE OPERATIONS .........................................................................90
10 SUPPORT OPERATIONS .......................................................................93
PRODUCT REGISTRATION............................................................................93
SUPPORT SCREEN LAYOUT .........................................................................94
MY ACCOUNT ...........................................................................................94
USER COMPLAINT ......................................................................................95
DATA LOGGING .........................................................................................97
COMMUNITIES ...........................................................................................98
USER PROFILE ..........................................................................................99
TRAINING CHANNELS................................................................................100
FAQ DATABASE ......................................................................................100
11 ACADEMY OPERATIONS.....................................................................101
12 REMOTE DESK OPERATIONS.............................................................102
13 MAXIFIX OPERATIONS ........................................................................104
NAVIGATION............................................................................................104
OPERATIONS ..........................................................................................107
14 QUICK LINK OPERATIONS ..................................................................113
15 FUNCTION VIEWER OPERATIONS......................................................114
16 MAINTENANCE AND SERVICE ............................................................116
MAINTENANCE INSTRUCTIONS....................................................................116
TROUBLESHOOTING CHECKLIST .................................................................117
ABOUT BATTERY USAGE...........................................................................117

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SERVICE PROCEDURES ............................................................................118
17 COMPLIANCE INFORMATION..............................................................121
18 WARRANTY..........................................................................................124
LIMITED ONE YEAR WARRANTY .................................................................124

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Using this Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional
equipment that are not included in your system.
Conventions
The following conventions are used.
Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
 Tap OK.
Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and
discharging cycles.
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage
to the tablet or vehicle.

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Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace
damaged cables immediately.
Hyperlink
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink and blue underlined text indicates a website link or an
email address link.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.

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General Introduction
When it comes to ultra-portability, MaxiCOM MK808 is your perfect
companion. Installed with a fast quad-core processor, MK808 offers
maximum convenience and swift diagnosis. The intuitive user screen makes
using the device effortless through a 7-inch LCD touchscreen that displays at
1024 x 600 quality. Together with the ability to quickly read and clear DTCs
for all available modules of the majority of the makes and models on the
market, MK808 provides you with superior special functions, including Oil
Reset, EPB (Electronic Parking Brake), SAS (Steering Angle Sensor), BMS
(Battery Management System), DPF (Diesel Particulate Filter), IMMO, and
TPMS (Tire Pressure Monitoring System).
This manual describes the construction and operation of the device and how
it works to deliver diagnostic solutions.
MaxiCOM MK808 Display Tablet
Functional Description
Figure 2-1 Display Tablet Front View
1. 7.0” LCD Capacitive Touchscreen
2. Ambient Light Sensor – detects ambient brightness.

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3. Power LED – indicates battery level & charging or system status.
4. Vehicle Communication LED – flashes green when the Display Tablet is
communicating/linking with the vehicle’s system.
The power LED displays green, yellow or red depending on power level and
operating state.
A. Green
 Illuminates green when the Display Tablet is charging and the
battery level is above 90%.
 Illuminates green when the Display Tablet is powered on and the
battery level is above 15%.
B. Yellow
 Illuminates yellow when the Display Tablet is charging and the
battery level is below 90%.
C. Red
 Illuminates red when the Display Tablet is powered on and the
battery level is below 15%.
Figure 2-2 MaxiCOM MK808 Display Tablet Back View
5. Collapsible Stand – extends from the back to allow hands-free viewing
of the Display Tablet.
6. Heat Sink

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7. Built-in Battery
Figure 2-3 MaxiCOM MK808 Display Tablet Top View
8. Mini USB OTG Port
9. Micro SD Card Slot – holds the micro SD card.
10. DB15-Pin Port – connects the main cable.
11. USB Port
12. Lock/Power Button – long press button to turn tablet off and on. Quick
press button to lock screen.
Power Sources
The Display Tablet can receive power from any of the following sources:
 Internal Battery Pack
 Vehicle Power
 External Power Supply
Internal Battery Pack
The Display Tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 4.5 hours of
continuous operation.
Vehicle Power
When the Display Tablet is connected to the test vehicle via the main cable,
the Display Tablet automatically receives power from the vehicle.
External Power Supply
The Display Tablet can be powered from a wall socket using the mini USB
cable and USB external power adapter. The external power supply also
charges the internal battery pack.

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Technical Specifications
Table 2-1 Specifications
Item Description
Recommended Use Indoor
Operating System AndroidTM
4.4.4
Processor Cortex-A9 processor (1.5 GHz)
Memory 32GB
Display
7-inch LCD capacitive touchscreen with
1024x600 resolution
Connectivity
 Mini USB 2.0
 USB 2.0
 Wi-Fi
 Micro SD card (supports up to 32GB)
Sensors Ambient light sensor for brightness auto adjust
Audio Input/Output
 Input: N/A
 Output: Beep
Power and Battery
 3.7 V/3200 mAh lithium-polymer battery
 Charges via 5 VDC power supply
Tested Battery Life Around 4.5 hours of continuous use
Battery Charging Input 5 V/1.5 A
Power Consumption
500 mA (LCD on with default brightness, Wi-Fi
on) @3.7 V
Operating Temp. 0 to 55°C(14 to 131°F)
Storage Temp. -20 to 60°C (-4 to 140°F)
Operating Humidity 5% - 95% non-condensing

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Dimensions (W x H x D)
237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5 mm
(1.4”)
Net Weight 788 g (2.42 lb.)
Supported Automotive
Protocols
ISO9141-2, ISO14230-2,ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850
PWM, ISO11898(Highspeed, Middlespeed,
Lowspeed and Singlewire CAN,fault-tolerant
CAN), SAE J2610,GM UART,UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0, TP1.6
Accessory Kit
Main Cable
The Main Cable connects the Display Tablet to the vehicle’s data link
connector (DLC).
Figure 2-4 Main Cable
Other Accessories
Mini USB Cable
Connects the Display Tablet to the PC or DC external
power adapter.
USB External Power Adapter
Together with the mini USB cable, connects the
Display Tablet to the external DC power port for power
supply.

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User Manual
Tool operations instructions.
Quick Guide
Device connection and diagnostic software update
instructions.

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Getting Started
Ensure the tablet is sufficiently charged or is connected to the external
power supply (see Power Sources on page 5).
NOTE
The images and illustrations depicted in this manual may differ from the actual
ones.
Powering Up
Press the Lock/Power button on the top right side of the tablet to power the
unit on. The system boots up, and displays the lock screen. Slide the Lock
icon to the left to access the MaxiCOM Job Menu or slide to the right to unlock.
Figure 3-1 Sample MaxiCOM MK808 Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons

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NOTE
The tablet screen is locked by default upon startup. It is recommended to lock
the screen when not in use to protect the information in the system and
conserve the power.
Almost all operations on the tablet are controlled through the touchscreen.
The touchscreen navigation is menu driven, which allows you to quickly
locate the test procedure, or data that you need, through a series of choices
and questions. Detailed descriptions of the menu structures are found in the
chapters for each application.
Application Buttons
The tablet below briefly describes each of the applications in the MaxiCOM
system.
Table 3-1 Applications
Button Name Description
Diagnostics
Accesses diagnostic functions menu. See
Diagnostics Operations on page 14.
Service
Accesses special functions menu. See
Service Operations on page 41.
Shop
Manager
Accesses the TPMS service program. See
Shop Manager Operations on page 69.
Data
Manager
Accesses the organization system for saved
data files. See Data Manager Operations on
page 76.
Settings
Accesses MaxiCOM system settings menu and
general tablet menu. See Settings Operations
on page 82.
Update
Checks for the latest update available for the
MaxiCOM system, and performs updates. See
Update Operations on page 90.

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Support
Launches the Support platform which
synchronizes Autel’s on-line service base
station with the MaxiCOM tablet. See Support
Operations on page 93.
Academy
Accesses technical tutorials and training
articles about the device usage and vehicle
diagnostic techniques. See Academy
Operations on page 101 for details.
Remote
Desk
Configures the unit to receive remote support
using the TeamViewer application program.
See Remote Desk Operations on page 102.
MaxiFix
Launches the MaxiFix platform which provides
the most compatible and abundant repair
techniques and diagnostics database. See
MaxiFix Operations on page104.
Quick Link
Provides associated website bookmarks to
allow quick access to product update, service,
support and other information. See Quick Link
Function
Viewer
Provides quick search for the supported
functions and vehicles of Autel diagnostic tools.
See Function Viewer Operations on page 114.
Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are
described in the table below:

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Table 3-2 Locator and Navigation Buttons
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back Returns to the previous screen.
Android
Home
Returns to Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently in
use. Tap an app icon to launch. To remove an
app, swipe it to the top or bottom.
Chrome Launches the Android built-in browser.
Screenshot
Takes a screenshot when you want to save the
displayed information.
MaxiCOM
Home
Returns to MaxiCOM Job Menu.
Diagnostic
Shortcut
Returns to the Diagnostic screen.
Service
Shortcut
Returns to the Service screen.
System Status Icons
Tap on the bottom right corner to display Shortcuts Panel to set system
settings of the tablet. Each icons function is described in the table below:
NOTE
The shortcuts buttons will be highlighted when enabled and dimmed when
disabled.

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Table 3-3 Shortcuts Panel Buttons
Calculator Launches calculator when pressed.
Clock Launches clock when pressed.
Wi-Fi Enables/disables Wi-Fi when pressed.
Airplane
Mode
Enables/disables Airplane Mode when
pressed.
System
Settings
Launches the Android System Settings
screen when pressed.
Powering Down
All vehicle communications must be terminated before shutting down the
Display Tablet. A warning message displays if a shutdown is attempted while
the tablet is communicating with the vehicle. Forcing a shutdown while the
tablet is communicating may lead to ECM problems on some vehicles. Please
exit the Diagnostics application before shutting off the tablet.
 To power down the display tablet
1. Long press the Lock/Power Button.
2. Tap Power off option.
3. Tap OK, the tablet will turn off in a few seconds.
Reboot System
In case of system crash, long press the Lock/Power button and tap Reboot
option to restart the system.

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Diagnostics
The Diagnostics application can access the electronic control unit (ECU) of
various vehicle control systems, such as engine, transmission, antilock brake
system (ABS), airbag system (SRS) and more.
Getting Started
The Diagnostics operations require connecting the MaxiCOM MK808 to the
test vehicle’s DLC using the main cable.
Vehicle Menu Layout
When the tablet is properly connected to the vehicle, the platform is ready to
start vehicle diagnosis. Tap on the Diagnostics application button on the
MaxiCOM MK808 Job Menu, the Vehicle Menu then displays.
1. Top Toolbar Buttons
2. Manufacturer Buttons
Figure 4-1 Sample Vehicle Menu

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Top Toolbar Buttons
The operations of the toolbar buttons at the top of the screen are listed and
described in the table below:
Table 4-1 Top Toolbar Buttons
Home Returns to the MaxiCOM Job Menu.
VIN
Scan
Displays a dropdown list; tap Auto Detect for auto
VIN detection; tap Manual Input to enter VIN
manually.
All Displays a menu of vehicle manufacturers.
History
Displays stored test vehicle history records. Tap
record to review record in detail. See Vehicle History
on page 70.
USA Displays the USA vehicle menu.
Europe Displays the European vehicle menu.
Asia Displays the Asian vehicle menu.
Search Searches for a specific vehicle make.
Cancel
Tap to exit the search screen, or cancels an
operation.
Manufacturer Buttons
The vehicle manufacturer buttons display the vehicle brands currently
compatible with the tool. After establishing communication with the vehicle.
Tap the desired manufacturer button to start a diagnostic session.
Vehicle Identification
The MaxiCOM diagnostic system supports four methods for Vehicle
Identification.

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1. Auto VIN Scan
2. Manual VIN Input
3. Automatic Selection
4. Manual Selection
Auto VIN Scan
The MaxiCOM diagnostic system features the latest VIN-based Auto VIN
Scan function to identify vehicles with just one touch, enabling the technician
to quickly identify the vehicle, san all the diagnosable ECUs on the vehicle
and perform diagnostics on the selected system.
 To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiCOM Job
Menu. The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar to open a dropdown list.
3. Select Auto Detect. Once the test vehicle is successfully identified,
the screen will display the Vehicle Identification Number (VIN), tap
OK at the bottom right to confirm. If the VIN does not match, enter
the VIN manually or tap Read to acquire VIN again.
Figure 4-2 Sample Auto VIN Screen 1

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4. Review the information to ensure it is correct. Tap Yes to confirm the
vehicle or NO if the information is not correct.
5. The tool will establish communication with the vehicle to read control
unit information. Choose Auto Scan to scan all the available
systems of the test vehicle or tap Control Unit to access the system
that you want to diagnose.
Figure 4-3 Sample Auto VIN Screen 2
Figure 4-4 Sample Vehicle Profile Screen

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Manual VIN Input
For some vehicles that not supporting the Auto VIN Scan function, the
MaxiCOM diagnostic system allows you to enter the vehicle VIN manually.
 To perform Manual VIN Input
2. Tap the VIN Scan button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN.
Figure 4-5 Sample Diagnostic Screen
Figure 4-6 Sample Diagnostic Screen

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5. Tap Done. The vehicle will be identified and the Vehicle Diagnostics
screen will display.
6. Tap Cancel to exit Manual Input.
Automatic Selection
In some cases when users have selected the vehicle brand instead of
performing Auto VIN Scan, the system will still provide an option for vehicle
VIN scan.
 To perform Automatic Selection
2. Tap the vehicle brand of the test vehicle.
3. Tap Automatic Selection and the system will proceed to acquire
the VIN. Follow the on-screen instruction to access the diagnostic
screen.
Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, you can choose to select the vehicle
manually.
Figure 4-7 Sample Selection Screen

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This mode of vehicle selection is menu driven, repeat the first two steps from
the automatic selection operation and tap Manual Selection. Follow the on-
screen prompts to make a series of choices to select the correct vehicle.
Press the Back button at the bottom right corner of the screen to return to the
previous step. Exact procedures may vary by vehicle.
Navigation
This section describes how to operate the Diagnostics screen and select test
options.
Diagnostics Screen Layout
The diagnostic screens typically include four sections.
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains a number of buttons that allow you to
perform various functions. The table below provides a brief description for the
operations of the Diagnostics Toolbar buttons.
Figure 4-7 Sample Diagnostics Screen

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Table 4-2 Diagnostics Toolbar Buttons
Home Returns to the MaxiCOM Job Menu.
Vehicle
Swap
Exits the current diagnostic session of selected
vehicle, and returns to the vehicle menu screen to
select another vehicle for testing.
Settings
Opens the settings screen. See Settings Operations
on page 82.
Print
Prints a copy of the displayed data. See Printing
Setting for additional information on page 84.
Help Displays operational instructions or tips.
Save
Tap this button to open a sub menu, tap Save This
Page to take a screenshot.
All saved data is stored in the Data Manager
application for later reviews. See Data Manager
Data
Logging
Records the communication data and ECU
information of the test vehicle. The saved data can
be reported and sent to Autel’s technical center via
the Internet.
You can go to the Support application to follow up
the processing progress, see Data Logging on page
97 for detailed information.
 To print data in Diagnostics
Menu. The Print button on the diagnostic toolbar is available
throughout the Diagnostics operations.
2. Tap Print. A drop-down menu displays. Tap Print This Page to print
a screenshot of the current screen.
3. A temporary file will be created and send to the connected computer
for printing.
4. When the file is transferred successfully, a confirmation message

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displays.
 To submit Data Logging reports in Diagnostics
Menu. The Data Logging button on the diagnostic toolbar is
available throughout the Diagnostics operations.
2. Tap the Data Logging button. The button displays blue during the
active recording process.
3. Tap the Data Logging button again to end recording. A submission
form will display for inputting of report information.
4. Tap the Send button to submit the report form via the Internet. A
confirmation message displays when the report has been
successfully sent.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
1. Menu Title – displays the menu heading of the Main Section.
2. Voltage Icon – displays the vehicle’s voltage status.
Main Section
The Main Section of the screen varies depending on the stage of operations.
The Main Section can display vehicle identification selections, the main menu,
test data, messages, instructions and other diagnostic information.
Functional Buttons
The displayed Functional Buttons vary depending on the stage of operations.
Functional buttons can be used to navigate menus, to save or clear diagnostic
data, to exit scanning and to perform a number of other control functions. The
use of these buttons will be discussed in detail in the following sections of the
corresponding test operations.

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Screen Messages
Screen messages appear when additional input is needed before proceeding.
There are three main types of on-screen messages: Confirmation, Warning,
and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen that
informs you when you are about to perform an action that cannot be reversed
or when an action has been initiated and your confirmation is needed to
continue.
When a user-response is not required to continue, the message displays
briefly.
Warning Messages
This type of messages displays a warning that a selected action may result
in an irreversible change or loss of data. The typical example of this is the
“Erase Codes” message.
Error Messages
Error messages display when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption.
Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices. As a selection is made, the next menu in the series displays. Each
selection narrows the focus and leads to the desired test. Tap the screen to
make menu selections.
Diagnosis
The Diagnostics application enables a data link to the electronic control
system of the test vehicle for vehicle diagnosis. The application performs
functional tests, retrieves vehicle diagnostic information such as trouble and
event codes and live data for various vehicle control systems, such as engine,
transmission, and ABS.

24
There are two options available when accessing the Diagnosis section:
1. Auto Scan – starts auto scanning for all the available systems on the
vehicle.
2. Control Units – displays a selection menu of all available control units of
the test vehicle.
After a section is made and the tablet establishes communication with the
vehicle, the corresponding function menu or selection menu displays.
Auto Scan
The Auto Scan function performs a comprehensive scanning of the ECUs in
the vehicle’s system to locate and retrieve DTCs. The sample operation
screen of Auto Scan displays as below:
1. Navigation Bar
2. Main Section
Navigation Bar
List Tab – displays the scanned data in list format.
Progress Bar – indicates the test progress.
Main Section
Column 1 – displays the sequence numbers.
Figure 4-8 Sample Auto Scan Operation Screen

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Column 2 – displays the scanned systems.
Column 3 – displays the diagnostic indicators describing test results.
These indicators are defined as follows:
 -!-: Indicates that the scanned system may not support the code
reading function, or there is a communication error between the
Display Tablet and the control system.
 -?-: Indicates that the vehicle control system has been detected, but
the Display Tablet cannot accurately locate it.
 Fault(s) | #: Fault(s) indicates there is/are detected fault code(s)
present; “#” indicates the number of the detected faults.
 Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
Column 4 – to perform further diagnosis or testing on a specific system item,
tap the ○> button to the right of that item. A Function Menu screen will
display.
Functional Buttons
A brief description of the operations of the Auto Scan’s Functional Buttons’
are displayed in the table below.
Table 4-3 Functional Buttons in Auto Scan
Name Description
Report Displays the diagnostic data in the report form.
Quick
Erase
Deletes codes. A warning message screen will display to
inform you of possible data loss when this function is
selected.
OK
Confirms the test result. Continues to the system
diagnosis after the required system is selected by
tapping the item in the Main Section.
Pause
Suspends scanning and it will change to Continue
button after tapped.
ESC Returns to the previous screen or exits Auto Scan.

26
Control Units
This option allows you to manually locate a required control system for testing
through a series of choices. Follow the menu driven procedures and make
proper selection each time; the program will guide you to the diagnostic
function menu after selections are made.
The Function Menu options vary slightly for different vehicles. The function
menu may include:
 ECU Information – provides the retrieved ECU information in detail.
Selecting opens an information screen.
 Read Codes – displays detailed information of DTC records retrieved
from the test vehicle’s ECU.
 Erase Codes – erases DTC records and other data from the test
vehicle’s ECU.
 Live Data – retrieves and displays live data and parameters from the test
vehicle’s ECU.
NOTE
With the diagnostic toolbar on top of the screen throughout the whole
diagnostic procedures, you are allowed to make various controls of the
diagnostic information at any time, such as printing and saving the displayed
data, getting help information, or performing data logging, etc.
 To perform a diagnostic function
1. Establish communication with the test vehicle.
Figure 4-9 Sample Function Menu

27
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.
5. Select the desired diagnostic function from the Function Menu.
ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.
The sample ECU Information screen displays as below:
1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar Buttons
on page 21 for detailed descriptions of the operations for each button.
2. Main Section – the left column displays the item names; the right column
shows the specifications or descriptions.
3. Functional Button – in this case, only an ESC (or sometimes a Back)
button is available; tap it to exit after viewing.
Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
Figure 4-10 Sample ECU Information Screen

28
some vehicles, freeze frame data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
1. Diagnostics Toolbar Buttons – see Table 4-2 Diagnostics Toolbar
Buttons on page 21 for detailed descriptions of the operations for each
button.
2. Main Section
 Code Column – displays the retrieved codes from the vehicle.
 Status Column – indicates the status of the retrieved codes.
 Description Column – detailed descriptions for the retrieved codes.
 Snowflake Icon – only displays when freeze frame data is available
for viewing; selecting this icon will display a data screen that looks
very similar to the Read Codes screen.
3. Functional Button
 Help – tap this to view fault code, including fault description,
condition for fault identification, and driver information.
 Freeze frame – tap this to view the freeze frame data.
 Search – tap this icon to search fault code related information in
Google.
 ESC – tap it to return to the previous screen or exit the function.
Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have
been carried out, you can erase the codes from the vehicle using this function.
Figure 4-12Figure 4-11 Sample Read Codes Screen

29
Before performing this function, make sure the vehicle’s ignition key is in the
ON (RUN) position with the engine off.
 To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to inform you of data loss if this function
is completed.
a) Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if codes have been
erased successfully.
Live Data
When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary from one
vehicle to another. The parameters display in the order that they are
transmitted by the ECM, so expect variation between vehicles.
Gesture scrolling allows you to quickly move through the data list. Simply
swipe the screen up or down to locate the data you want. The figure below
shows a typical Live Data screen:
1. Diagnostics Toolbar Buttons – tap the drop-down button at the top center
Figure 4-12 Sample Live Data Screen

30
of the screen and the toolbar buttons will display. See Table 4-2
Diagnostics Toolbar Buttons on page 21 for detailed descriptions of the
operations for each button.
2. Main Section
 Name Column – displays the parameter names.
a) Check Box – tap the check box on the left side of the parameter
name to make item selection. Tap the check box again to de-
select the item.
b) Drop-down Button – tap the drop-down button on the right side
of the parameter name to open a sub menu that provides
various choices for data display mode.
 Value Column – displays the values of the parameter items.
 Unit Column – displays the unit for the parameters.
 To change the unit mode, tap the Setting button on the top
toolbar and select a required mode. See Unit on page 82 for
more information.
Display Mode
There are four types of display modes available for data viewing, allowing
you to view various types of parameters in the most suitable way.
Tapping the drop-down button on the right side of the parameter name
to open a sub menu. There are four buttons to configure the data display
mode, and a Help button for access to additional information.
Each parameter item displays the selected mode independently.
1) Analog Gauge Mode – displays the parameters in form of an analog
meter graph.
2) Text Mode – this is the default mode that displays the parameters in
texts and displays in list format.
NOTE
Reading of status parameters, such as a switch reading, which are mostly in
word form, such as ON, OFF, ACTIVE, and ABORT, can only be displayed
in Text Mode. Whereas reading of value parameters, such as a sensor
reading, can be displayed in text mode and other graph modes.
3) Waveform Graph Mode – displays the parameters in waveform
graphs.

31
When this mode is applied, three control buttons will display on the right
side of the parameter item, allowing you to manipulate the display status.
 Text Button – resumes Text Display Mode.
 Scale Button – changes the scale values, which are displayed below
the waveform graph. There are four scales available: x1, x2, x4 and
x8.
 Zoom-in Button – tap once to display the selected data graph in full
screen.
 Edit Button – tap this button to open an edit window, on which
you can set the waveform color and the line thickness displayed
for the selected parameter item.
 Scale Button - changes the scale values, which are displayed
below the waveform graph. There are four scales available: x1,
x2, x4 and x8.
 Zoom-out Button – exits full screen display.
4) Digital Gauge Mode – displays the parameters in form of a digital
gauge graph.
Full Screen Display – this option is only available in the waveform graph
mode, and mostly used in Graph Merge status for data comparison.
There are three control buttons available on the top right side of the
screen under this mode.
 To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph
mode.
2. Tap the Zoom-in Button on the right to display the data graph
in full screen.
3. Select a parameter item on the left column.
4. Select a desired sample color from the middle column.
5. Select a desired sample line thickness from the right column.
6. Repeat steps 3-5 to edit the waveform for each parameter item.
7. Tap Done to save the setting and exit, or tap Cancel to exit
without saving.

32
The operations of available functional buttons on Live Data screen are
described below:
Back – returns to previous screen or exits the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
reviews. This function could be triggered automatically at preset
threshold value or manually as you choose. The triggering mode and
record duration can be configured in the Setting mode of Live Data.
Freeze frame – displays the retrieved data in freeze frame mode.
 Previous Frame – moves to the previous frame in the freeze frame
data.
 Next Frame – moves to the next frame in the freeze frame data.
Clear Data – clears all previously retrieved parameter values at a
selected point.
To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for
Waveform Graph Mode only). This function is useful when making a
comparisons between parameters.
NOTE
This mode supports Graph Merge for 2 to 3 parameter items.
 To cancel Graph Merge mode, tap the drop-down button on the right side
of the parameter name, and select a data display mode.
Show – tap this option to switch between the two options; one displays
the selected parameter items, the other displays all the available items.
Setting – tap this button to access setting screen to set the trigger mode,
recording duration and threshold values for data recording, and define
other control settings.

33
There are four navigation buttons on top of the Setting mode screen.
 Selected Button – displays the configuration screen on which you can
set the threshold values, an upper limit and a lower limit, for triggering
the buzzer alarm. This function only applies to the Waveform Graph
display mode.
a) MIN – tap to open a virtual keyboard, allowing you to enter the
required lower limit value.
b) MAX – tap to open a virtual keyboard, allowing you to enter the
required upper limit value.
c) Buzzer Alarm – switches the alarm on and off. The alarm function
beeps as a reminder whenever the data reading reaches the pre-set
minimum or maximum point.
 To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Selected navigation button.
3. Select a parameter item on the left column, or enter the item name
in the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
Figure 4-13 Sample Setting Mode in Live Data

34
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm button
to turn it on or off.
7. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines will appear on
each of the data graphs (when Waveform Graph Mode is applied) to indicate
the alarming point. The threshold lines are shown in different colors from the
waveform of the parameters for distinction.
 Record Button – displays the configuration screen for Record Setting,
on which you can set the trigger type, duration and trigger point for the
data recording function.
a) Trigger Type – sets the trigger mode for data recording, mainly of
two kinds: Manual and Auto. There are four options available:
1) Manual – allows you to manually start and stop data recording
2) DTC – auto triggers data recording when any DTC is detected
3) DTC Check Mode – auto triggers data recording when certain
pre-selected DTC types are detected
4) Parameter – auto triggers data recording when any parameter
value reaches the preset threshold
b) Duration – sets the recording time (for Auto trigger mode only)
c) Trigger Point – reserves a relative percentage of a record length
before the data recording start point for reference (for Auto trigger
mode only)
 To perform setting for live data record
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Record navigation button.
3. Tap the ○> button on the right of Trigger Type bar and select the
required trigger mode.
4. Tap the ○> button on the right of Duration bar and select a length
of time.
5. Tap the ○> button on the right of Trigger Point bar and select a
relative percentage of a record length to be reserved before the data

35
recording start point.
6. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to cancel without saving and exit Setting.
 Done Button - confirms and saves the setting, and returns you to the
Live Data screen.
 Cancel Button – cancels the setting operation, and returns you to the
Live Data screen.
Generic OBD II Operations
A fast-access option for OBD II/EOBD vehicle diagnosis is available on the
Vehicle Menu screen. This option presents a quick way to check for DTCs,
isolate the cause of an illuminated malfunction indicator lamp (MIL), check
monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the Diagnostics database.
Functions of the diagnostics toolbar buttons at the top of the screen are the
same as those available for specific vehicle diagnostics. See Table 4-2
Diagnostics Toolbar Buttons on page 21 for details.
General Procedure
 To access the OBD II/EOBD diagnostics functions
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
 Auto Scan – when this option is selected the diagnostic tool
attempts to establish communication using each protocol in
order to determine which one the vehicle is broadcasting on.
 Protocol – when this option is selected the screen opens a
submenu of protocols. A communication protocol is a
standardized way of data communication between an ECM and
a diagnostic tool. Global OBD may use several different
communication protocols.

36
3. Select a specific protocol under the Protocol option. Wait for the
OBD II Diagnostic Menu to display.
NOTE
Tapping the ○i button beside the function name to display additional
function information.
4. Select a function option to continue.
 DTC & FFD
 I/M Readiness
 Live Data
 On-Board Monitor
 Component Test
 Vehicle Information
 Vehicle Status
NOTE
Some functions are supported only on certain vehicle manufacturers.
Function Descriptions
This section describes the various functions of each diagnostic option:
Figure 4-14 Sample OBD II Diagnostic Menu

37
DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and
Pending Codes. When the Freeze Frame data of certain DTCs are available
for viewing, a snowflake button will display on the right side of the DTC item.
The erase codes function can be applied by tapping the Clear DTC button at
the bottom of the screen.
 Stored Codes
Stored codes are the current emission related DTCs from the ECM of the
vehicle. OBD II/EOBD Codes have a priority according to their emission
severity, with higher priority codes overwriting lower priority codes. The
priority of the code determines the illumination of the MIL and the codes
erase procedure. Manufacturers rank codes differently, so expect to see
differences between makes.
 Pending Codes
These are codes whose setting conditions were met during the last drive
cycle, but need to be met on two or more consecutive drive cycles before
the DTC actually sets. The intended use of this service is to assist the
service technician after a vehicle repair and after clearing diagnostic
information, by reporting test results after a driving cycle.
a) If a test failed during the driving cycle, the DTC associated with that
test is reported. If the pending fault does not occur again within 40
to 80 warm-up cycles, the fault is automatically cleared from memory.
Figure 4-15 Sample DTC & FFD Screen

38
b) Test results reported by this service do not necessarily indicate a
faulty component or system. If test results indicate another failure
after additional driving, then a DTC is set to indicate a faulty
component or system, and the MIL is illuminated.
 Freeze Frame
In most cases the stored frame is the last DTC that occurred. Certain
DTCs, which have a greater impact on vehicle emission, have a higher
priority. In these cases, the top prioritized DTC is the one for which the
freeze frame records are retained. Freeze frame data includes a
“snapshot” of critical parameter values at the time the DTC is set.
 Clear DTC
This option is used to clear all emission related diagnostic data such as,
DTCs, freeze frame data and manufacturer specific enhanced data from
the vehicle’s ECM.
A confirmation screen displays when the clear codes option is selected
to prevent accidental loss of data. Select Yes on the confirmation screen
to continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an
excellent function to use prior to having a vehicle inspected for compliance to
a state emissions program. Selecting I/M Readiness opens a submenu with
two choices:
 Since DTCs Cleared – displays the status of monitors since the last time
the DTCs are erased.
 This Driving Cycle – displays the status of monitors since the beginning
of the current drive cycle.
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
Live data can be displayed in various modes, see Live Data on page 29 for
detailed information.

39
On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests
are useful after servicing or after erasing a vehicle’s control module memory.
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems. This
function is useful in determining whether the ECM responds to a command
well.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
Vehicle Status
This item is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, amount of codes, status of the
Malfunction Indicator Light (MIL), and additional information.
Exiting Diagnostics
The Diagnostics application remains open as long as there is active
communication with the vehicle. You must exit the diagnostics operation to
stop all communications with the vehicle before closing the Diagnostics
application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connections, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.
 To exit the Diagnostics application
1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step.

40
2. Or tap the Vehicle Swap button on the diagnostics toolbar to return
to the Vehicle Menu screen.
3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom
of the screen.
4. Or tap the Home button on the diagnostics toolbar to exit the
application directly and return to the MaxiCOM Job Menu.
Once the Diagnostics application is no longer communicating with the vehicle,
it is safe to open other MaxiCOM applications, or exit the MaxiCOM
Diagnostic System and return to the Android System’s Home screen.

41
Service Operations
The Service section is specially designed to provide you with quick access to
the vehicle systems for various scheduled service and maintenance
performances. The typical service operation screen is a series of menu driven
executive commands. By following the on-screen instructions to select
appropriate execution options, enter correct values or data, and perform
necessary actions, the system will guide you through the complete
performance for various service operations.
The most commonly performed service functions include:
 Oil Reset Service
 EPB Service
 BMS Service
 SAS Service
 DPF Service
 TPMS Service
 IMMO Service
After entering each special function, the displayed screen consists of two
applications: Diagnosis and Hot Functions. The Diagnosis is for you to
read/clear data since this is necessary after some special functions. Hot
Functions consists of sub functions of the selected special function.
Oil Reset Service
This function allows you to perform reset for the Engine Oil Life system, which
calculates an optimal oil life change interval depending on the vehicle driving
conditions and climate. The Oil Life Reminder must be reset every time the
oil is changed, so the system can calculate when the next oil change is
required.
IMPORTANT
Always reset the engine oil life to 100% after every oil change.

42
NOTE
All required work must be carried out before the service indicators are reset.
Failure to do so may result in incorrect service values and cause DTCs to be
stored by the relevant control module.
NOTE
For some vehicles, the scan tool can perform added functionality to reset
additional service lights (maintenance cycle, service interval). Using BMW as
an example, its service reset function includes engine oil, spark plugs,
front/rear brakes, coolant, particle filter, brake fluid, micro filter, vehicle
inspection, exhaust emission inspection and vehicle check.
All software screens shown in this manual are examples, actual test screens
may vary for each vehicle being tested. Observe the menu titles and on-
screen instructions to make correct option selections.
 To perform oil reset functions
1. Tap the Service application button from the MaxiCOM Job Menu.
2. Tap Oil Reset button and wait for the vehicle manufacturer screen.
You can tap VIN Scan or the vehicle make to acquire vehicle VIN
information and tap Yes to confirm. See Vehicle Identification on
page 15 for detail.
3. Tap the function you want in the Oil Reset function list, the list may
vary for different vehicles being tested.
4. Follow the step-by-step on-screen instruction to complete the
Figure 5-1 Sample Oil Reset Function List

43
service. Using CBS Reset UDS as an example.
5. Tap CBS Reset UDS on the Oil Reset function list to start the
operation. The screen will guide you to confirm the date and time, if
the displayed date and time are correct, tap Yes to confirm. If not,
tap No and go to the Settings menu to set the correct date and time.
6. On the next screen, the available items would be listed with three
columns displayed: CBS value, availability, and service counter.
Figure 5-2 Sample Oil Reset Service Screen 1

44
7. Tap on the value you want to reset and then tap the Reset button on
the right bottom of the screen.
8. When the reset is done, the availability would display as 100%. Tap
ESC to exit.
Electronic Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
activating the brake control system, assisting with brake fluid control, opening
and closing brake pads, and setting brakes after disc or pad replacement.

45
EPB Safety
It may be dangerous to perform Electronic Parking Brake (EPB) system
maintenance, so before you begin the service work, please keep these rules
in mind.
 Ensure that you are fully familiar with the braking system and its
operation before commencing any work.
 The EPB control system may be required to be deactivated before
carrying out any maintenance/diagnostic work on the brake system. This
can be done from the tool menu.
 Only carry out maintenance work when the vehicle is stationary and on
level ground.
 Ensure that the EPB control system is reactivated after the maintenance
work has been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the
maintenance of the Electronic Parking Brake system.
 To perform EPB functions
2. Tap EPB button and wait for the vehicle manufacturer screen. You
can tap VIN Scan or the vehicle make to acquire vehicle VIN
information and tap Yes to confirm. See Vehicle Identification on
page 15 for detail.
3. Tap the service you want in the EPB function list, the list may vary
for different vehicles being tested.

46
4. Follow the step-by-step on-screen instruction to complete the
service.
5. Press OK button to exit.
EMF Star-up
This service function would start the parking brake, it must be conducted after
the following repairs:
 Replacing an EMF control unit.
 Replacing the parking brake button.
1) Tap Continue to proceed this service function or the Back button at the
Figure 5-5 Sample EPB Function List
Figure 5-6 Sample EMF Star-up Screen 1

47
bottom left to exit.
2) Tap on the action taken to continue.
3) A screen will display to remind you that the fault memory of the parking
brake control unit will be deleted, press Continue to proceed or the Back
button to exit.
4) Follow the on-screen instructions to pull the parking brake button and
wait for around 3 seconds until the parking brake is set. When the
operation is successfully completed, a “Completed successfully”
message will display on the screen. Press OK to exit.

48
Parking Brake: Workshop Mode
This service is used to activate and deactivate the so-called installation
position for the Automatic Hold brake. In this mode, the parking brake is
moved into the opened position and temporarily deactivated for personal
protection.
The installation position must be activated for the following repairs:
 Replacement of brake pads.
 Replacement of a brake caliper.
 Replacement of an actuator.
Select Parking Brake: Workshop Mode and follow the on-screen
instructions to perform a series of operations to start the brake pad after
replacement.
When the operation is successfully completed, a “Completed successfully”
message will appear on the screen. Press OK to exit.
BMS
The BMS (Battery Management System) allows the scan tool to evaluate the
battery charge state, monitor the close-circuit current, register the battery
replacement, and activate the rest state of the vehicle.
NOTE
1. This function is not supported by all vehicles. The screens shown in this
section are examples.
2. The sub functions and actual test screens of the BMS may vary by
vehicle. Please follow the on-screen instructions to make the correct
selection.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed
Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can
spill when overturned. AGM battery (known as VRLA battery, valve regulated
lead acid) also contains sulphuric acid, but the acid is contained in glass mats
between terminal plates.
It is recommended that the replacement aftermarket battery have the same
specifications, such as capacity and type, as the battery in the vehicle. If the
original battery is replaced with a different type of battery (e.g. a lead-acid
battery is replaced with an AGM battery) or a battery with a different capacity
(mAh), the vehicle may require reprogramming the new battery type in

49
addition to performing the battery reset. Consult the vehicle manual for
additional vehicle-specific information.
Register Battery Replacement
This option allows displaying the mileage reading of last battery replacement,
registering the battery replacement after replacing a new battery and
informing the power management system that a new battery has been fitted
to the vehicle.
If the battery change is not registered, the power management system will
not function properly, which may not provide the battery with enough charging
power to operate the car and limit the functions of individual electrical
equipment.
Using BMW as an example.
 To display the battery history
2. Tap BMS button and wait for the vehicle manufacturer screen. Tap
VIN Scan or the vehicle make to acquire vehicle VIN information
and tap Yes to confirm. See Vehicle Identification on page 15 for
detail.
3. Tap Register Battery Replacement in the EPB function list. The list
may vary by vehicle.
Figure 5-9 Sample BMS Function List

50
4. Tap on the service to perform. In this case, it is function 1. Display
kilometer reading at last battery change and one before last. A
notice screen displays.
5. Read carefully the complete information and press Continue.
6. Check the battery capacity and the battery replacement information
displayed.
Figure 5-10 Sample BMS Screen 1

51
7. Tap on function 1 to return to the selection screen or tap function 2
to end the service function.
 To register the battery replacement
1. Tap on the corresponding service you want to carry out. In this case,
it is function 2 Register battery replacement.
2. Read carefully the information on the screen and slide up/down to
view all the functions listed.
Four functions are listed:

52
1) Enter battery replacement: Same capacity
2) Enter battery replacement: Different capacity
3) Enter battery replacement: Changing from the normal lead-acid
battery (white housing) to AGM battery (black housing)
4) End service function.
Using function 1 as an example.
1. Read carefully the information on the screen and tap Yes to continue.

53
2. Follow the on-screen instructions to input the data matrix code labeled
on the newly installed battery. Tap OK to continue.
3. Tap Continue once the code was accepted and the exchange is
complete.
Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering
wheel position as the straight-ahead position in the steering angle sensor
EEPROM. Therefore, the front wheels and the steering wheel must be set
exactly to the straight-ahead position before calibration. In addition, the
vehicle identification number is also read from the instrument cluster and

54
stored permanently in the steering angle sensor EEPROM. On successful
completion of calibration, the steering angle sensor fault memory is
automatically cleared.
Calibration must be completed after the following operations:
 Steering wheel replacement
 Steering angle sensor replacement
 Any maintenance involving opening the connector hub from the steering
angle sensor to the column
 Any maintenance or repair work on the steering linkage, steering gear or
other related mechanism
 Wheel alignment or wheel track adjustment
 Accident repairs where damage to the steering angle sensor or assembly,
or any part of the steering system may have occurred
NOTE
1. AUTEL accepts no responsibility for any accident or injury arising from
servicing the SAS system. When interpreting DTCs retrieved from the
vehicle, always follow the manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test
screens may vary for each vehicle being tested. Observe the menu titles
and on-screen instructions to make correct option selections.
3. Before starting the procedure, make sure the vehicle has an ESC button.
Look for the button on dash.
Using Land Rover as an example.
2. Tap SAS button and wait for the vehicle manufacturer screen. You can
tap VIN Scan or the vehicle manufacturer to acquire vehicle VIN
information and tap Yes to confirm. See Vehicle Identification on page
15 for detail.

55
3. Tap the needed service in the SAS function list. The list may vary by
vehicle.
Steering Angle Sensor Calibration
This function allows users to perform steering angle sensor calibration and
clear records. Available function options vary by vehicle.
1) Tap Steering Angle Sensor Calibration from the SAS function menu
to enter the function screen.
2) Follow the on-screen instructions to set the ignition on/off as guided. The
vehicle battery voltage signal should be in the range 12.5 – 13.5 volts to
proceed with this service, otherwise the scan tablet will display a warning
message.
3) Make sure the steering wheel is in the center position and the front
wheels are straight. Then tap OK to proceed.
Figure 5-18 Sample SAS Function Menu

56
4) A confirmation message will display when the operation is complete. A
message will display if operation could not be completed because of an
existing issue. Repair problem after exiting the diagnostics application.
DPF Service
The DPF function allows you to carry out numerous functions to the Diesel
Particulate Filter system. The tool will manage DPF regeneration, DPF
component replacement teach-in and DPF teach-in after replacing the engine
control unit.
Figure 5-19 Sample SAS Function Screen 1
Figure 5-20 Sample SAS Function Screen 2

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The ECM monitors driving style and selects a suitable time to employ
regeneration. Cars driven primarily at idling speed and low load will attempt
to regenerate earlier than cars driven with higher loads and at higher speed.
For regeneration to occur, a prolonged high exhaust temperature must be
obtained.
In the event that the vehicle has been driven in such a way that regeneration
is not possible, a diagnostic trouble code will be registered, DPF light and
“Check Engine” indicator will display. A service regeneration can be
performed using this tool.
Before carrying out a forced DPF regeneration, check the following items:
 The fuel light is not on.
 No DPF-relevant faults are stored in system.
 The vehicle has the correct spec engine oil.
 The oil for diesel is not contaminated.
IMPORTANT
Before diagnosing a vehicle and attempting to perform an emergency
regeneration, it is important to obtain a full diagnostic log and read out
relevant measured value blocks.
NOTE
1. The DPF will not regenerate if the engine management light is on, or
there is a faulty EGR valve.
2. The ECU must be re-adapted when replacing the DPF and adding the
fuel additive Eolys.
3. If the vehicle needs to be driven in order to perform a DPF service,
ALWAYS have a second person help you. One person should drive the
vehicle while the other person observes the screen on the Tool. Trying
to drive and observe the Scan Tool at the same time is dangerous, and
could cause a serious traffic accident.

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Starting Basic Inspection Quantity
This function enables you to start fuel delivery matching.
1. Tap Starting Basic Inspection Quantity from the service functions
menu to enter the service screen.
2. The tool communicates with the vehicle and reads the fault codes
memory. Follow the on-screen instructions to finish this procedure.
3. The tool will display a function list menu as below. Press the
corresponding number button to perform the desired function.
Figure 5-21 Sample DPF Service Function Menu
Figure 5-22 Sample Starting Basic Inspection Quantity

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[1] Enter New Value for Adjustment
From the Starting Basic Inspection Quantity menu, tap [1] and the screen
displays as below.
After entering the value, tap OK to save the value to the tool. Tap ESC to exit
the operation.
NOTE
The data you input should be in the range given. If the input data is out of
range, the tool will display a warning message “Permissible adjustment range
exceeded.”
[2] Reset Adjustment to 0
Once the [2] is tapped, the tool will automatically reset the value to zero.
[3]/[4] Store Data and Exit
When the fuel delivery rate adjustment is completed, tap [3] to store the new
value in the control units; or select [4] and OK to retain the old value.
Injection Rate
This function is used to adjust the injection volume.
1. Tap Injection Rate from the service functions menu to enter the service
screen.
Figure 5-23 Sample Enter New Value Screen

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memory. Follow the on-screen instructions to finish this procedure.
3. Then the tool will display as below. Press the corresponding number
button to perform the desired function.
[1] Enter New Value for Adjustment
From the Injection Rate menu, tap [1] and the screen displays as below.
NOTE
The data you input should be in the defined range. If the input data is out of
range, the tool will display a warning message “Permissible adjustment range
exceeded.”
Figure 5-24 Sample Injection Rate Screen
Figure 5-25 Sample Enter Value Screen

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[2] Reset Adjustment to 100%
Once the [2] is pressed, the tool will automatically reset the value to 100%.
[3]/[4] Store Data and Exit
When the injection volume adjustment is completed, select [3] and OK to
store the new value in the control units; or select [4] and OK to retain the old
value.
Injector Rate Adjustment
This function is used to adjust the injector rate for individual cylinders.
1. Tap Injection rate adjustment from the service functions menu.
memory. Follow the on-screen instructions to enter the service function.
3. Tap the corresponding number button to enter new value for each
cylinder.
4. Follow the on-screen instructions to tap on the corresponding number [1]
[2] [3] [4] to enter the new value for the cylinder, restore the old value,
and exit after finish the function.
Particle Filter Regeneration
This function is used to perform the particle filter regeneration.
1. Tap Particle filter regeneration from the service functions menu.
memory. Follow the on-screen instructions to check the prerequisites
before particle filter regeneration, such as the fuel, the time and driving
style.
3. If every prerequisite is met, the tool will ask for confirmation to proceed
as below. Tap Request to begin a regeneration or End to end the service
function and exit.

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4. Follow the on-screen instructions to perform the particle filter
regeneration and tap OK.
5. When the particle filter regeneration is complete, the tool will ask for a
confirmation to exit. Tap Repeat to re-check the status or tap End to exit.
Figure 5-26 Sample Regeneration Confirmation Screen
Figure 5-27 Sample Regeneration Status Screen

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NOTE
In the case of a particle filter heavily loaded with soot, it can occur that the
regeneration request is blocked again after a short time or is not released. In
this case, it is required to regenerate the particle filter by driving the vehicle
for approximately 30 minutes at a constant speed. Subsequently, the service
function “Particle filter regeneration” must be run again.
During the regeneration phase and with the engine running, it can also occur
that the display message changes from “Regeneration active” to
“Regeneration not active”. This behavior can be seen exclusively with the
vehicle stationary.
Particle Filter Test
It is advisable to carry out a series of particle filter tests as a result of constant
DPF regeneration, such as checking oil level, oil change interval for diesel
contamination, swirl flaps, backpressure sensors and particle filter soot
remains.
1. Tap Particle filter test from the service functions menu.
memory. If there is no relevant fault code stored in DDE, the screen
displays a message stating this. Select Cancel to exit this function.
Figure 5-28 Sample Repeat Screen

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3. If there are DPF-related codes stored in DDE, the screen displays as
below. Select OK to continue or Cancel to exit this function.
4. The tool displays a list of particle filter test. Select the corresponding
button to perform the desired test [1] [2] [3] [4] [5].
[1] Visual Inspection of Engine Oil
[2] Visual Inspection of Particulate Filter
[3] Function Check or Swirl Flaps
[4] Exhaust Backpressure Test
[5] Actual/Target Value Check-Mass Air Flow Sensor
Figure 5-29 Sample Codes Screen

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Tire Pressure Monitor System (TPMS) Service
The TPMS service function include displaying sensor IDs from the vehicle’s
ECU, inputting TPMS sensor replacement IDs and testing sensors.
Select tire pressure sensor replacement (Front left wheel sensor) as an
example.
NOTE
This function will require the sensor ID be inputted on the screen.
The sensor IDs can be read directly from the sensor or by using a sensor
activation tool that can read the ID.
Once the IDs have been entered, the vehicle may have to be driven at a
certain speed for a certain time to complete procedure. Follow the instructions
displays.
Figure 5-30 Sample TPMS Function Menu

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1) Tap Front left wheel sensor on the tire pressure sensor replacement
menu.
2) Enter the 8 digit sensor identification as required. Press OK.
3) Continue to select tire position and enter sensor IDs. A message will
display when the entered IDs have been registered to the vehicle.
NOTE
The vehicle must remain stationary for at least 15 minutes with the ignition
off, this will place the sensors into sleep mode. The vehicle must be driven
for at least 15 minutes at a speed higher than 20 kph to ensure the module
has learned the sensor identifications and positions.
For other services, please follow the on-screen instructions to operate.
Figure 5-31 Sample Tire Pressure Sensor Replacement Screen
Figure 5-32 Sample Sensor ID Input Screen

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On completion of the drive cycle, carry out the tire pressure monitor system
test application.
IMMO Service
An immobilizer is an anti-theft mechanism that prevents an automobile’s
engine from starting if the correct ignition key is not used or other device is
present. This device prevents thieves from starting the vehicle by a method
known as hot wiring. Most new vehicles have an immobilizer as standard
equipment. An important advantage of this system is that it doesn’t require
the vehicle owner to activate it; it operates automatically. An immobilizer is a
more effective anti-theft protection than an audible alarm alone; many auto
insurance companies offer lower rates for vehicles that are equipped with
them.
As an anti-theft device, an immobilizer disables one of the systems needed
to start a vehicle's engine, usually the fuel supply or the ignition. This is
accomplished by radio frequency identification between a transponder in the
ignition key and a device called a radio frequency reader in the steering
column. When the key is placed in the ignition, the transponder sends a signal
with a unique identification code to the reader that relays it to a receiver in
the vehicle's computer control module. If the code is correct, the computer
allows the fuel supply and ignition systems to operate and start the vehicle. If
the code is incorrect or absent, the computer disables the system, and the
vehicle will be unable to start until the correct key is placed in the ignition.
The IMMO service of MK808 enables you to disable the lost vehicle keys and
program a replacement key fob. One or more replacement key fob can be
programmed, depending on your needs.
 To program the replacement key fob(s)
1. Tap IMMO KEYS after entering the Service function from the
MaxiCOM Job Menu.
2. Tap Automatic Selection or Manual Selection to acquire vehicle
VIN information and tap Yes to confirm.
3. Tap Erase/Program all key fobs in the IMMO function list after it is
displayed, the list may vary for different vehicles being tested.

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NOTE
1) To complete key fob programming, you need to acquire the Security
Code, which can be acquired through the Security Code Read function
in hot functions.
2) Before programming, please check and erase the fault codes.
4. Read the on-screen information carefully and follow the instructions
to complete the operation.
Figure 5-33 Sample IMMO Note Screen
Figure 5-34 Sample Program Key FOB Screen

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Shop Manager
The Shop Manager application manages the workshop information including
customer information records and test vehicle history records. There are
three main functions available:
 Vehicle History
 Workshop Information
 Customer Manager
The operations of these functions of the Shop Manager application are
controlled by the toolbar buttons, which are listed and described in the table
below:
Table 6-1 Top Toolbar Buttons in Shop Manager
Diagnostics
Tap this button to access vehicle Diagnostics
menu.
Enter Edit
Tap this button to display the editing toolbar and
print or delete the selected file.
Delete
Tap this button to delete the selected vehicle
record.
Search
Enter the vehicle name or test path to retrieve
vehicle record.
Cancel Tap this button to cancel editing or file search.
Edit
Tap this button to edit information for the displayed
file.

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Add
Account
Tap this button to create a new customer account
file.
History
Notes
Tap this button to open a note form. Audio, video,
image and text files may be attached.
Vehicle
History
Tap this button to display the Vehicle History with
corresponding test vehicle records.
Done Complete editing and save the file.
Vehicle History
This function stores test vehicle history records, including vehicle information
and the retrieved DTCs from previous diagnostic sessions. All information is
displayed in summarized details. Tap on a record to resume a diagnostic
session on a “stored vehicle”.
1. Top Toolbar Buttons – navigates and makes various controls of the
application.
2. Main Section – displays all the vehicle history records information.
 To activate a test session for the recorded vehicle
1. Tap the Shop Manager application on the MaxiCOM Job Menu.
2. Select Vehicle History
Figure 6-1 Sample Vehicle History Screen

71
3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item. Or,
4. Or, tap the vehicle record thumbnail to view record.
5. A Historical Test record sheet displays, check the recorded
information of the recorded test vehicle, and tap the Diagnostics
button on the upper right corner.
6. The vehicle’s Diagnostics screen displays a new diagnostic session,
see Diagnosis on page 23 for detailed instructions on vehicle
diagnostic operations.
Historical Test Record
The Historical Test record sheet is a detailed data form that includes general
vehicle information such as vehicle year, make and mode. The form also
includes retrieved DTC from previous test and all information manually
inputted by the technician.
 To edit the Historical Test record sheet
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.
4. Tap the Edit button to start editing.
5. Tap on each item to input the corresponding information or add
Figure 6-2 Sample Historical Test Record Sheet

72
relevant files or images.
NOTE
The vehicle VIN number, or license and the customer information account are
correlated by default.
6. Tap Add to Customer to supplement a Historical Test record sheet
to an existing customer account, or add a new associated account
with the test vehicle record. See Customer Manager on page 73 for
more information.
7. Tap Done to save the updated record sheet, or tap Cancel to exit
without saving.
Workshop Information
Use the Workshop Information form to edit, input and save the detailed
workshop information, such as shop name, address, phone number and other
remarks, which when printing vehicle diagnostic reports and other associated
test file, will display as the header of the printed documents.
 To edit the Workshop Information sheet
2. Select Workshop Information.
3. Tap the Edit button on the top toolbar.
4. Tap on each field to input the appropriate information.
5. Tap Done to save the updated workshop information sheet, or tap
Figure 6-3 Sample Workshop Information Sheet

73
Cancel to exit without saving.
Customer Manager
Use the Customer Manager function to create and edit customer accounts
and correlate with the associated test vehicle history records.
 To create a customer account
2. Select Customer Manager.
3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.
NOTE
Required fields are noted.
4. Tap the □+ photo frame beside the Name chart to add a photo. A
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from an existing images.
5. If a customer adds or changes vehicles, tap Add New Vehicle
Information, and input the vehicle information. Tap the ○x button
to cancel.
6. Tap Done to save the account, or tap Cancel to exit without saving.
 To edit a customer account
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field that needs to be altered or supplemented, and
enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
 To delete a customer account

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A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap the Delete Customer Information button. A confirmation
message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
History Notes
Use the History Notes function to add audio and video records, text notes and
photos for the associated customer account.
 To access History Notes
2. Select Customer Manager or Vehicle History.
A Customer Information sheet displays (if Customer Manager is
selected). Or, select a vehicle history record item to open the
Historical Test record sheet (if Vehicle History is selected).
4. Tap the History Notes button on the top bar. Now the History Notes
screen displays.
1) Functional Buttons – navigates and performs various actions.
Figure 6-4 Sample History Notes Screen

75
2) Main Section – displays the note list on the left column and the
detail information of the selected note displays on the right column.
Table 6-2 Function Buttons in History Notes
Delete Deletes the selected note.
Search
Quickly locates the required note by
entering the note title.
Cancel Cancel edit or file search.
Edit Tap this button to open an edit window to
edit notes.
Add
Notes
Adds new note in History Notes.
Save Saves notes.
 To add a note in History Notes
1. Access History Notes.
2. Tap the Add Notes button. An edit window displays.
3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
5. Select a function button on the top to add files in any form you
choose.
6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.

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Data Manager
The Data Manager application is used to store, print, and review the saved
files. Most operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu. Different
file types are sorted separately under different options, there are five types of
information files to be viewed or played back.
Operations
Data Manager Operations are based on toolbar controls. Details are
explained in the following sections.
Figure 7-1 Sample Data Manager Main Screen

77
Image Files
The Image section contains all captured screenshot images.
1. Toolbar Buttons – used to edit, print and delete the image files. See the
following table for detailed information.
2. Main Section – displays the stored images.
Table 7-1 Toolbar Buttons in Image
Enter Edit
Tap this button to display the editing
toolbar to print, delete or view image
information.
Cancel
Tap this button to close the editing
toolbar or cancels file search.
Search
Quickly locates the image file by
entering the vehicle name, test path, file
name or file info.
Info
Tap this button to display the image
details.
Figure 7-2 Sample Image Screen

78
Print
Tap this button to print the selected
image.
Delete
Tap this button to delete the selected
image.
 To edit image information
1. Select Data Manager application from the MaxiCOM Job Menu.
2. Select Image to access the image database.
3. Select an image to display in full screen.
4. Tap the screen to display the editing toolbar.
5. Tap the Info button to display image information.
6. Tap the Edit button on the top right corner of the window. The editing
screen displays.
7. Edit the image information by entering the new file name, and file
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
NOTE
To print wirelessly, the printer driver must be installed on a Windows
computer.
 To install the printer driver program
1. Please download the Maxi PC Suite from www.autel.com > Support
& Updates > Firmware & Downloads > UPDATE CLIENT, and install
to your PC. The Maxi PC Suite consists of Autel Printer, MaxiSys
Pinter and PC Suite.
2. Double click on Setup.exe item.
3. Select the installation language and the printer driver installation
wizard will load.
4. Follow the wizard instructions on the screen and click Next to
continue.
5. Click on Install and the printer driver program will be installed onto
the computer.

79
6. Click on Finish to complete the installation procedure.
 To delete selected images
1. Select Data Manager application from the MaxiCOM Job Menu.
2. Select Image to access the JPG database.
3. Tap the Enter Edit button to display the editing toolbar.
4. Select the images that need to be deleted by tapping the thumbnail
images, the selected thumbnail displays a tick icon at the bottom
right corner.
5. Tap the Delete button, and then Delete Selected. The selected
images will be deleted.
PDF Files
The PDF section stores and displays all PDF files of saved data. After
entering the PDF database, select a PDF file to view the stored information.
This section uses the standard Adobe Reader application for file viewing and
editing, please refer to the associated Adobe Reader manual for instructions.
Review Data
The Review Data section allows you to playback the recorded data frames of
live data streams.
On the Review Data main screen, select a record file to playback.

80
1. Drop-down Toolbar – tap the button at the top center of the screen to
open the Drop-down Toolbar.
2. Main Section – displays the recorded data frames.
3. Navigation Toolbar – allows you to manipulate data playback.
Use the Navigation Toolbar buttons to playback the record data from frame
to frame.
Tap Back to exit data playback.
Apps Uninstall
This section allows you to manage the firmware applications installed on the
MaxiCOM Diagnostics System. Select this section to open a management
screen, on which you can check all the available vehicle diagnostic
applications.
Select the vehicle firmware you want to delete by tapping on the car brand
icon, the selected item will display a blue mark at the upper right corner. Tap
the Delete button on the top bar to delete the firmware from the system
database.
Data Logging
The Data Logging section allows you to launch Support platform to view all
Figure 7-3 Sample Data Playback Screen

81
records of all sent or unsent (saved) data logs on the diagnostic system. For
more details, please refer to Data Logging of Support operation on page 97.

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Settings
Selecting Settings application opens a setup screen to adjust the default
setting and view information about the MaxiCOM system. There are eight
system settings:
 Unit
 Language
 Printing Setting
 Notification Center
 Auto Update
 About
 System Settings
 Firmware
This section describes the operation procedures for the settings.
Unit
This option allows you to change the measurement unit for the diagnostic
system.
 To adjust the unit setting
1. Tap the Settings application on the MaxiCOM Job Menu.
2. Tap the Unit option on the left column.
3. Select the required measurement unit, Metric or English. A check
mark will display on the right of the selected unit.
4. Tap the Home button on the top left corner to return to the MaxiCOM
Job Menu or select another setting.

83
Language
This option allows you to adjust the display language for the MaxiCOM
system.
 To adjust the language setting
2. Tap the Language option on the left column.
3. Select the required language. A check mark will display on the right
of the selected language.
Figure 8-1 Sample Unit Setting Screen
Figure 8-2 Sample Language Setting Screen

84
Printing Setting
This option allows you to print via Wi-Fi connection.
 To setup the printer connection
2. Tap the Printing Setting option on the left column.
3. Tap the Print via Network item to activate the printing function that
enables the device to send files to the printer through the PC via Wi-
Fi connection.
NOTE
The MaxiSys Printer runs automatically after the installation. The computer,
printer and the tablet must be connected to the same network.
 To perform printing via PC
1. Run the MaxiSys Printer on the computer.
2. Click Test Print to make sure the printer is working successfully.
3. Tap the Print button on the toolbar of the Display Tablet. A test
document will be sent to the computer for printing.
 If the Auto Print option in the MaxiSys Printer is selected, the
MaxiSys Printer will print the received document automatically.
Figure 8-3 Sample Printing Setting Screen

85
 If the Auto Print option is not selected, click Open PDF File
button to view all the temporary files. Select the file(s) you want
to print and click Print.
 To perform printing via APP
The tablet does have the ability to print via APP to a Wi-Fi enabled
printer. Download and install the Android APP compatible with your
printer. To print a saved document, tap the Print button of a saved file
on the tablet.
Notification Center
The Notification Center function configures the MaxiCOM tablet to receive
regular system and service update notifications from Autel. To ensure you
receive all such notifications, keep this function on at all times. Internet
access is required.
 To enable the Notification Center function
2. Tap the Notification Center option on the left column.
3. Tap the ON/OFF button to enable or disable the Notifications
function. If the function is enabled the button is blue, if disabled, the
button is gray.
When the Notification Center function is on and messages are received by
the MaxiCOM device, a notification message will display on the MaxiCOM
Job Menu. Press on the message bar and drag it down. The received
messages are displayed as a list. Slide the list up or down to scroll through
messages.
Tap the specific message to launch its corresponding application. For
example, if you tap on an Update notification message, the Update
application will be launched.

86
Auto Update
The Auto Update allows the tool to automatically update the operating system,
the MaxiCOM system and vehicle software. Tap the button on the right side
of each software update to perform and set the time the automatic update
should be done.
 To set auto system or vehicle update
2. Tap the Auto Update option on the left column. The three automatic
updates are listed on the right.
3. Set the toggle button to ON to enable the automatic update feature
for each update.
4. Tap on the time to set time. Tap the + and – button or tap on the
numbers to manually adjust the time. Tap Done to complete the time
setting.
NOTE
Ensure the tool is or will be connected to the Internet at the time the
update is set to be conducted.
Figure 8-4 Sample Auto Update Screen

87
About
The About screen lists the MaxiCOM’s version, hardware, and serial number.
 To check the MaxiCOM product information in About
2. Tap the About option on the left column. The product information
screen displays on the right.
Job Menu, or select another setting option for the system setup after
viewing.
Figure 8-5 Sample Set Time Screen
Figure 8-6 Sample About Screen
Figure 8-5 Sample Set Time Screen

88
System Settings
Access the Android background system setting screen to adjust operating
system settings including wireless and network settings, sound and display
and system security settings. Android device information is also displayed.
 To enable the App Switcher function
2. Tap the System settings option on the left column.
3. Tap the App Switcher option on the left column.
4. Mark the checkbox beside “Always show the App Switcher” on the
right side of the screen. The App Switcher icon displays.
Short pressing the App Switcher icon to open a control panel:
 Tap a specific app shortcut button to be directed to the selected
application screen.
 Long press a specific app shortcut button displays the app menu, on
which you can select and change the app shortcut.
 Press and drag the App Switcher icon to another position alongside the
edge of the screen.
Refer to Android documentation for information about Android system
settings.
Firmware
This option allows you to update the firmware of the scan tool. Connect the
scan tablet with the vehicle through DLC or use the mini USB cable for power
supply. Follow the on-screen instructions to complete the operation. Internet
connection is necessary for this operation.

89
Figure 8-7 Sample Firmware Screen

90
Update
The Update application allows you to download the latest released software.
The updates can improve the MaxiCOM applications’ capabilities, typically by
adding new tests, new models, or enhanced applications.
The tablet automatically searches for available updates for the MaxiCOM
software when it is connected to the internet. Any updates that are found can
be downloaded and installed on the device. This section describes installing
an update to the MaxiCOM System. If the Notification Center is enabled in
the Settings application, a notification message will display when an update
is available. (See Notification Center page 85 for details).
① Navigation and Controls
 Home Button – returns to the MaxiCOM Job Menu.
 Update All – downloads all available updates.
 Diagnostics Tab – displays all available vehicle diagnostic software
 TPMS Tab – displays all available TPMS service software for
vehicles.
 Search Bar – search specific update item by inputting the file name,
Figure 9-1 Sample Update Screen – for MaxiCOM MK808

91
for example: a vehicle make.
② Status Bar
 Left Side – displays the MaxiCOM device model information and
serial number.
 Right Side – displays an update progress bar indicating the
completion status.
③ Main Section
 Left Column – displays vehicle icons and update software version
information; tap the About button displays a function list in PDF form
with details about the software.
 Middle Column – displays a synopsis of the changes to the software.
Tap ○i button to open an information screen to view details. Tap
outside the information screen to close it.
 Right Column – controls software update. According to the status of
the software download, a different titled button displays.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the software update.
c) Tap Continue to resume updating the software.
 To update the diagnostic software and TPMS service software
1. Make sure the Display Tablet is connected to a power source with
stable access to the internet.
2. Tap the Update application button from the MaxiCOM Job Menu;
or tap the update notification message when received; or tap the
Update icon on Vehicle Menu in Diagnostics application. The
Update application screen displays.
3. Check all available updates:
 If you decide to update all the items of diagnostic software,
select Diagnostics Tab and then tap the Update All button; if
you want to update all items of TPMS service software, select
TPMS Tab and then tap the Update All button.
 If you only want to update one or some of the item(s), tap the
Update button on the right column of the specific item(s).
4. Tap the Pause button to suspend the update. Tap Continue to

92
resume the update. The update will resume from the point at which
it was paused.
5. The firmware will be installed automatically once its download has
completed. The previous version will be replaced.

93
Support
This application launches the Support platform which synchronizes Autel’s
on-line service base station with the Display Tablet. In order to synchronize
the device to your on-line account, you need to register the product through
the Internet when you use it for the first time. The Support application is
connected to Autel’s service channel and on-line communities which provides
the quickest way for problem solutions, allowing you to submit complaints or
sent help requests to obtain direct services and supports.
Product Registration
In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiCOM Diagnostic
Device the first time you use it.
 To register the diagnostic device
1. Visit the website: http://pro.autel.com on a personal computer.
2. On the Sign In page, input your account ID and password.
3. If you are a new Autel product user and do not have an account yet,
click the Create Autel ID button on the left side.
4. Enter the required information in the input fields, read through
Autel’s Terms and Conditions and check Agree, and then click
Create Autel ID to continue.
5. A confirmation email will be sent to the registered email address.
Validate your account by clicking on the link provided. A product
registration screen displays.
6. The device’s serial number and password are located on the About
screen under Settings on the tablet.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click
Submit to complete the registration.

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Support Screen Layout
The Support application screen is navigated with four simple buttons on the
top navigation bar, operation of each is described below in turn from left to
right:
 Home Button – returns to the MaxiCOM Job Menu.
 Back – press to return to the previous screen.
 Forward – press to advance one screen at a time until the last screen
visited is displayed.
 Refresh – reload and update the screen.
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; select a heading from the main
menu to its corresponding functions on the right.
My Account
The My Account screen displays the comprehensive information of the user
and the product including the user, device, update and service information,
synchronized with the registered account.
Personal Info
The User Info and Device Info are both included under the Personal Info
section.
Figure 10-1 Sample Support Application Screen

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 User Info – displays detailed information of your registered on-line Autel
account, such as your Autel ID, Name, Address and other contact
information.
 Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record of the product’s software
update history, including the product serial number, software version or name,
and the update time.
Service Info
The Service Info section displays a detailed record of the device’s service
history information. The device’s service history including completed service
repairs and software re-installations will be recorded and synchronized with
the associated account.
User Complaint
The User Complaint screen allows you to initiate a complaint case, as well as
view historical complaint records.
The User Complaint screen consists of two parts.
1. Option Bar
Figure 10-2 Sample Complaint Screen

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 Period Filter – displays only the complaint records within the
defined period.
 Status Filter – displays the corresponding complaint records
according to the selected case status.
 New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date, and
the Case Status.
There are four kinds of the case status:
 Open – indicates the complaint case has been started but not
processed yet
 Suspended – indicates the complaint case is being processed
 Waiting Customer Reply – indicates the complaint has been
replied by the service personnel, and requires feedback from the
customer
 Closed – indicates the complaint case has been processed, solved,
and ended
 To view the detailed complaint session, tap the ○> button on the
right side of the case item.
 To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A
selection menu with a category of service channels displays.
5. Select your target service channel and click Next to continue. A
standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information,
vehicle information, and device information. PDFs and image
files can also be attached to the form.

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6. In order to settle the complaint more efficiently, it is
recommended to fill out the complaint form as detailed as
possible.
7. Select the required processing time on the last section
according to the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
processed and responded to by customer service personnel.
 To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiCOM Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by
tapping the ○> button on its right side. The screen displays the
complaint session details.
5. To reply, tap the Post Reply button on the upper right side.
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform. Support
personnel will reply to the submitted issue and corresponding Data Log
session within 48 hours.

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 To make a reply in a Data Logging session
1. Tap on the Sent tag to view a list of submitted data logs.
2. Select a specific item to view the latest update of the submitted issue.
3. Tap on the input field at the bottom of the screen and enter text. Tap
the Audio button to record a voice message, or tap camera button
to take a picture.
4. Tap Send to send your message to the technical center.
Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com. The community’s forum
allows for discussion of technical issues, the sharing of information or tips
with other members in Autel’s online support communities.
Figure 10-3 Sample Data Logging Screen
Figure 10-4 Sample Communities Home Screen

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 To start a discussion
1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.
2. Select a desired community according to the subject you are
interested in.
3. Enter your topic and the discussion content in the appropriate input
field.
4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.
5. Tap OK to submit the post.
 To join and reply to a discussion post
1. Select a forum group either by product or feature on the
Communities Home screen. A list of the latest posts is displayed.
2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested in.
3. Tap the ○> button on the right side of the topic item to view the
discussion. The posts displays.
4. Browse through all the posts by sliding the screen up and down. Tap
Go to original post to return to the first post.
5. Tap Reply to reply to a specific post, or tap Reply to original post
to join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your
post.
User Profile
The User Profile section allows you to set personal Avatar, check your
member status and review your posts to the communities.
Tap the Avatar image on the Communities screen to open the User Profile.

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 Profile – displays the user’s personal information and member status.
The Related links allow you to check the Top Users (ranked according
to their points and levels) in the communities, as well as to find out about
other online users.
 Avatar – allows you to select an image to set as an Avatar to be
displayed in the communities.
 Stuff – displays a list of your posts in the various forums.
Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by language to see all the available online tutorial
videos.
FAQ Database
The FAQ section provides comprehensive answers to the most frequently
asked questions about member accounts and online subscription purchases.
 Account – displays questions and answers about the use of Autel’s
online user account.
 Shopping & Payment – displays questions and answers about online
subscription purchase, payment methods or procedures.
Figure 10-5 Sample User Profile Screen

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Academy
Autel provides various tutorials and technical bulletins written by top-notch
technicians and product experts. Please review the materials on the tablet or
view additional technical articles on the online forum by clicking on click on
the links provided.

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Remote Desk
The Remote Desk application launches the TeamViewer Quick Support
program, a simple, fast and secure remote control screen. Use this
application to receive ad-hoc remote support from Autel’s support technicians
by allowing them to control your MaxiCOM tablet on their PC via the
TeamViewer software.
Make sure the tablet is connected to the Internet before launching the Remote
Desk application.
 To receive remote support from a partner
1. Power on the tablet.
2. Tap the Remote Desk application on the MaxiCOM Job Menu. The
TeamViewer screen displays and the device ID is generated and
shown.
3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and
take control of the Display Tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send you a
Figure 12-1 Sample Remote Desk Screen

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remote control request.
5. A popup will display to ask for your confirmation to allow remote
control on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.

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MaxiFix
The MaxiFix application launches the on-line troubleshooter database, which
not only provides you virtually all common diagnostic trouble code (DTC)
database for most vehicles, but also serves as a forum allowing for
technicians to network with other MaxiCOM users, and gives you access to
a vast database of repair and diagnostic tips along with proven filed fixes.
While the MaxiFix database keeps growing with daily troubleshooting
resources and the advisory reports from MaxiCOM users from all over the
world.
Information in the MaxiFix database is organized into a series of diagnostic
tips that are designed to quickly lead to the root cause of a particular problem
on the test vehicle.
Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see Product Registration on page 93 for details.
The MaxiFix screen layout consists of 3 main areas:
1. The Header – the tool bar across the top of the screen which allows you
Figure 13-1 Sample MaxiFix Home Page

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to select vehicles and perform searches.
2. The Main Screen – located at the center of the screen displaying content
based on the vehicle attributes and keywords specified. The tabs on the
main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu – the main menu at the bottom of the screen that
provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
 A Select Vehicle button to open the vehicle identification window, and
vehicle information bar, for example “2014 > Hyundai > Accord Coupe >
L4-2.4L (K24W1)”.
 A search field to find relevant information by entering keywords, codes,
or problems.
Select Vehicle Button
The “Select Vehicle” button on the Header allows you to specify the vehicle
which you want to research on MaxiFix, by selecting each of the vehicle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle
to display.
NOTE
All attributes must be specified to make a complete vehicle selection for the
most efficient search.
 To select a vehicle
Follow the procedure below to select a vehicle:
1. If you haven’t already done so, click the “Select Vehicle” button on
the Header.
2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
5. Select the submodel of the vehicle from the list.

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6. Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
Terminology
MaxiFix Tip
A MaxiFix Tip offers a detailed outline of an actual vehicle repair. Combined
with proven results and vehicle specific data, this all-in-one information
source provides quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip with the
community.
 To search for a MaxiFix Tip
1. Select a Vehicle:
a) Click the “Select Vehicle” button on the Header at the top of the
page.
b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.
After completing the vehicle selection, the chosen vehicle is shown in the
Header.
2. Enter a Search Term.
MaxiFix has an exclusive one-stop lookup that helps you find all of
MaxiFix resources with one click. Simply enter a search term into the
search bar on the Header to begin the search.
3. Proven Results!
The powerful MaxiFix database gives you proven results. The typical
MaxiFix Tips combine actual workshop fixes and vehicle repair data that
may include:
a) OBD II Fault Codes description and reference – helps in diagnostic

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assessment by making clear the nature of an automotive problem
so that beginner and advanced technicians can make effective
repairs.
b) Real Fix Tips – provides repair tips from actual shop practices and
are presented in an easy to understand Complaint, Cause,
Correction format.
If you are unable to find the information relating to your specific proble,
you can pose a question to the MaxiFix community by clicking “Ask” on
the Navigation Menu at the bottom of the screen.
Adopted!
The “Adopted!” icon displays at the top right side of a Tip page when at least
one technician has “adopted” or recommended the tip. If a tip has helped you
to solve a repair problem, you are encouraged to give an Adopted! count to
the tip. Each member is allowed to click the “Adopted!”. The “Adopted!” count
helps you to easily identify which tips that are really helpful. You can also post
a comment about how the tip has helped you as reference to other members.
Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on
the Navigation Menu allows you to switch between the main sections on
MaxiFix. These main sections include:
 Home – shows all questions and allows you to specify questions about
one or multiple makes.
 Search Fix – allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
 Ask – allows you to ask a question in the community.
 My MaxiFix – displays all your posts including Questions and Fixes in
the community, and allows you to view your personal profile, select your
vehicle preference, and share your tips.
 My Messages – shows a list of message notifications that are relevant
to your activities in the Question section.
 Support – opens the FAQ page, or a message box for contacting
Customer Service by email.

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Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tap to open your MaxiFix home page. There is a list of questions posted on
the community, and you can scroll down the page to the bottom and view
more questions by tapping “View More”. Click on any question and you will
be directed to the detailed page in the Ask section.
Click the “Filter” button on the main page of Home, and select the vehicle
manufacturers that you are interested in. This filter can be canceled anytime
by clicking the “Remove All Filters” button, and the default setting will be
restored to display questions about all vehicle makes.
Search Fix
Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:
 All – includes all search results, including related Questions, Tips, and
Real Fixes to your search.
 Questions – presents a list of open Question discussed in the
community that may be pertinent to your search.
 Tips – presents a list of Tips that directly correlate to your search criteria.
Select a Tip from the list to open and review the complete Tip.
 Real Fixes – presents a list of Tips that have been collected from actual
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
 To ask a MaxiFix Question
1. Click Select Vehicle on the Header to specify the vehicle you are asking
about.
2. Click Ask on the Navigation Menu at the bottom of the screen to open

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the Ask page.
3. On the Ask page find Ask for Help and complete the section to ask a
question.
The Ask page has 4 sections:
 Subject – enter a brief subject for the question.
 My Question – ask a clear and concise question that you want to ask
the community. Be sure to be descriptive and concise when asking your
question.
 Problem Description – describe how the vehicle is behaving.
 Repair History – include any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that were
replaced during previous diagnostic work.
Tap the “Cancel” button to cancel your question and return to the Ask page.
Tap the “Submit” button to post your question to the community.
Tap the “Attach File” button to include images or reference files with your
question.
Select one answer from the responses and then close the question. For
details, please refer to My Messages section.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the following tabs:
 My Questions – opens a list with links to the opened questions that you
have posted to the community.
 My Cases – opens a list with links to the closed questions and tips that
you have contributed to the community.
 Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.
 My Profile – allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and add an avatar image.

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 Vehicle Preference – used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that display on the “Select
Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make”
to set your preferred models. The preferred makes will also be displayed
in the “Filter” options on the Home page.
 Share a Tip – allows you to share your personal repair experience with
the community.
Click My MaxiFix on the Navigation Menu at the bottom of the screen, to
display all questions and tips that you have contributed to the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.
 To create a new MaxiFix Tip
1. Select My MaxiFix from the Navigation Menu.
2. Select Select Vehicle from the Header and enter the identifying
attributes of the vehicle you are writing the Tip about.
3. On the My MaxiFix page find Share a Tip; click this link to open the
My Tips page.
4. Enter the Tip subject in the Subject field.
5. Compose your Tip in the Description field. Include as much
information as possible, while keeping the information concise and
to the point. ATip should provide accurate information that is reader-
friendly.
Use the Cancel button at the right-side bottom of the page to cancel a tip and
return to the My MaxiFix page.
Or use the Submit button at the right-side bottom of the page to add your tip
to the community.
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
View Profile Information
You can view or edit your personal profile by clicking on your account ID or
“My Profile” in My MaxiFix section. View the profiles of other community

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members’ profile by clicking their portrait. Information included in your profile
determines how you are presented to the community, and what type of
information will be sent to you from the community.
My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification that are relevant to your activities
in the Question section. A notification icon will appear on the top-right corner
of “My Messages” if there is any new or unread message in the Question
section. The number on the notification icon indicates the total number of the
new and unread messages. The message notification will appear under the
following two conditions:
1. A MaxiFix community member has replied to Your question or answer.
2. A MaxiFix community member has “Adopted!” one of your answers.
Tap My Messages, select and open a message from the list. If your problem
is solved according to the reply, you should select one Adopted Answer and
close the question. If your answer is marked as “Adopted!”, “Adopted! + 4”
will be displayed permanently.
Tap Clear to delete all message notifications.
Select “Adopted Answers”
Members should select one Adopted Answer from responses on the “My
Messages” page before closing a question. Community members who
provided the Adopted Answer are rewarded with scores for their contribution.
About Adopted Answer:
 Only one answer can be selected as “Adopted Answer”.
 Only the MaxiFix member who asked the questions can rate the
“Answer”.
Close a Question
When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good information
within the community. This will help the other MaxiFix members.

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To close a question, you need to select the question’s response message
from the message list on “My Messages” page first, then tap “Adopted Answer”
and select “Close Question”. Tap the “Cancel” button to cancel your
submission and return to My Messages page. It is strongly recommended
that you share your repair solutions before closing a question. Your question
will be converted to a MaxiFix Community Tip after closing.
Score Rewarding System
1. A score of 4 is awarded if your answer is selected as the “Adopted
Answer”.
2. A score of 3 is awarded when you close a question.
3. A score of 2 is awarded if your closed question is marked as "Adopted!"
by no less than 20 community members.
4. A score of 1 is awarded if your answer is selected as the "Adopted
Answer" for a closed question that is marked as "Adopted!" by no less
than 20 community members.
5. A score of 1 is awarded to each of the first three respondents.
Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides two ways to gain support from MaxiFix:
1. A message form to contact the MaxiFix administrator.
2. Frequently Asked Questions (FAQ) section that answers the
community’s most frequently asked questions.
If you wish to contact the administrator of this site please use the contact form.
Select “Support” from the Navigation Menu to open the comment window. To
allow the administrator to respond to your question or issue, the following
information should be provided:
 Your name
 A contact email address
 A contact phone number

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Quick Link
The Quick Link application provides access to Autel’s official website and to
other popular automotive service websites. These sites are invaluable
resources of automotive information and repair data and include forums,
video training and expert consultation.
 To open a quick link
1. Tap the Quick Link application on the MaxiCOM Job Menu. The
Quick Link application screen displays.
2. Select a website thumbnail from the main section. The Chrome
browser is launched and the selected website is opened.
3. Now you can start exploring the website!
Figure 14-1 Sample Quick Link Screen

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Function Viewer
The Function Viewer allows you to search the supported functions. There are
two ways of searching, by vehicle or by function.
 To search by the vehicle
1. Tap the Function Viewer application on the MaxiCOM Job Menu.
The Function Viewer application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
3. Tap the vehicle brand, model, and year you want to search.
4. All the functions supported by the selected tool for the selected
vehicle displays with three column: function, sub function, and
version.
Figure 15-1 Sample Function Viewer Screen 1

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 To search by the functions
1. Tap the Function Viewer application on the MaxiCOM Job Menu.
The Function Viewer application screen displays.
2. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
3. Type in the function you want to search to the top right search
column. All the vehicles with this function will be listed with 8
columns, the Brand, Model, Year, System, Sub system, Function,
Sub function, and Version.
NOTE
Fuzzy search is supported, type in part of the function you want to search for.

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Maintenance and Service
Maintenance Instructions
The following shows how to maintain your devices, together with precautions
to take.
 Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen on the tablet.
 Do not use any abrasive cleansers, detergent, or automotive chemicals
to the tablet.
 Only use the device in dry conditions within normal operating
temperatures.
 Dry your hands before using the tablet. The touch screen of the tablet
may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.
 Do not store the devices in humid, dusty or dirty areas.
 Before and after use, check the housing, wiring, and connectors for dirt
and damage before and after each use.
 At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
 Do not attempt to disassemble your tablet or the VCI unit.
 Take care not drop the device or allow anything heavy to drop on the
device.
 Use only authorized battery chargers and accessories. Any malfunction
or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
 Ensure that the battery charger does not come in contact with conductive
objects.
 Do not operate the tablet next to anything such as microwave oven,
cordless phones and some medical or scientific instruments that might
interfere with or prevent signal interference.

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Troubleshooting Checklist
A. When the Display Tablet does not work properly:
 Make sure the tablet has been registered online.
 Make sure the system software and diagnostic application software
are properly updated.
 Make sure the tablet is connected to the Internet.
 Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
 This may happen when you are in an area with low signal strength.
Turn off your device when not in use.
C. When you cannot turn on the tablet:
 Make sure the tablet is connected to a power source or the battery
is charged.
D. When you are unable to charge the tablet:
 Your charger maybe out of order. Contact your nearest dealer.
 You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
 Your device may have not been connected to the charger properly.
Check the connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel
or your local selling agent.
About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet’s autonomy due to
the “battery memory effect” inherent in those technologies.

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DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion.
Do not use a damaged battery charger.
 Do not disassemble or open crush, bend or deform, puncture or shred.
 Do not modify or remanufacture, attempt to insert foreign objects into the
battery, expose to fire, explosion or other hazard.
 Make sure to use the charger and USB cables only that come together
in the package. If you use the other charger and USB cables, you might
incur malfunction or failure of the device.
 Only use the charging device that has been qualified with device per the
standard. Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
 Avoid dropping the tablet. If the tablet is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
 The closer you are to your network’s base station, the longer your tablet
usage time because less battery power is consumed for the connection.
 The battery recharging time varies depending on the remaining battery
capacity.
 Battery life inevitably shortens over time.
 Since over charging may shorten battery life, remove the tablet from its
charger once it is fully charged. Unplug the charger, once charging is
complete.
 Leaving the tablet in hot or cold places, especially inside a car in summer
or winter, may reduce the capacity and life of the battery. Always keep
the battery within normal temperatures.
Service Procedures
This section introduces information for technical support, repair service, and
application for replacement or optional parts.

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Technical Support
If you have any question or problem on the operation of the product, please
contact us (see the following contact info) or your local distributor.
AUTEL CHINA HQ
 Phone: 0086-755-8614 7779
 Website: www.autel.com
 Email: support@autel.com
 Address: 6th-10th floor, Building B1, Zhiyuan, Xueyuan Road, Xili,
Nanshan, Shenzhen, 518055, China
AUTEL NORTH AMERICA
 Phone: 855-AUTEL-US (855-288-3587) Monday-Friday 9am-6pm EST
 Website: www.autel.com
 Email: ussupport@autel.com
 Address: Suite 200, 175 Central Avenue, Farmingdale, New York, USA.
11735
AUTEL EUROPE
 Phone: 0049 (0) 61032000522
 Website: www.autel.eu
 Email: sales.eu@autel.com/support.eu@autel.com
 Address: Robert-Bosch-Strasse 25, 63225, Langen, Germany
AUTEL SOUTH AMERICA
 Phone: (+507) 308-7566
 Website: www.autel.com/es
 Email: sales.latin@autel.com/latsupport@autel.com
 Address: Office 103, Building 3845, International Business Park,
Veracruz, PanamáPacífico, Panamá
AUTEL AUSTRALIA
 Phone: 03 9480 2978 / +61 476293327

120
 Website: www.autel.com.au
 Email: sales@autel.com.au
 Address: 155 Islington Street, Melbourne, Collingwood, VIC
Repair Service
If it becomes necessary to return your device for repair, please download the
repair service form from www.autel.com, and fill it in. The following
information must be included:
 Contact name
 Return address
 Telephone number
 Product name
 Complete description of the problem
 Proof-of-purchase for warranty repairs
 Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or
with approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan,
Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
Your purchase order should include the following information:
 Contact information
 Product or part name
 Item description
 Purchase quantity

121
Compliance Information
FCC Compliance FCC ID: WQ8-1610MX808
This device complies with Part 15 of the FCC rules and Industry Canada’s
license-exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie Canada.
Son fonctionnement est soumis aux deux conditions suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les interférences
qui peuvent causer un mauvais fonctionnement de l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
-- Reorient or relocate the receiving antenna.

122
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
SAR
The radiated output power of this device is below the FCC radio frequency
exposure limits. Nevertheless, the device should be used in such a manner
that the potential for human contact is minimized during normal operation.
The exposure standard for wireless devices employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC
is 1.6 W/Kg. Tests for SAR are conducted using standard operating positions
accepted by the FCC with the device transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the device while operating can be well below the maximum value.
This is because the device is designed to operate at multiple power levels so
as to use only the power required to reach the network. To avoid the possibility
of exceeding the FCC radio frequency exposure limits, human proximity to
antenna should be minimized.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.
The term “IC” before the radio certification number only signifies that IC
technical specifications were met.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.

123
CE COMPLIANCE
This product is declared to conform to the essential requirements of the
following Directives and carries the CE mark accordingly:
EMC Directive 2014/30/EU
R&TTE Directive 1999/5/EC
Low Voltage Directive 2014/35/EU

124
Warranty
Limited One Year Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the
original retail purchaser of this MaxiCOM Diagnostic Device, that should this
product or any part thereof during normal consumer usage and conditions,
be proven defective in material or workmanship that results in product failure
within one (1) year period from the date of purchase, such defect(s) will be
repaired, or replaced (with new or rebuilt parts) with Proof of Purchase, at the
Company’s option, without charge for parts or labor directly related to the
defect(s).
The Company shall not be liable for any incidental or consequential damages
arising from the use, misuse, or mounting of the device. Some states do not
allow limitation on how long an implied warranty lasts, so the above limitations
may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling,
neglect, unauthorized alteration, misuse, improper installation or repair
or improper storage;
b) Products whose mechanical serial number or electronic serial number
has been removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme
environmental conditions;
d) Damage resulting from connection to, or use of any accessory or other
product not approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery
leakage, blown fuse, theft or improper usage of any electrical source.

125
IMPORTANT
All contents of the product may be deleted during the process of repair. You
should create a back-up copy of any contents of your product before
delivering the product for warranty service.

Autel MaxiCom MK808BT User Manual

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Autel MaxiCom MK808BT User Manual