Best IETM Level 4 Software Development Company Code and Pixels.pdf

A Presentation on
IETM Level - IV
Registered With :

IETM Development is Our Passion not Just
Business

About Us
❖ Code and Pixels Interactive Technologies Private Limited is a IT company with its headquarters in Hyderabad,
providing IETM services to industries in verticals such as Defence, Transportation, Aerospace, Manufacturing,
Energy

IETM – JSG 0852 & S1000D
Technical Documentation
JSS 0251
E-Learning
CBT | Video Film
Services

Operations
❖ 50+ professionals in development team
❖ Well equipped Development centre in Hyderabad
❖ ISO 9001:2015 Quality Certified
Performance
❖ 100+ Customers across a broad spectrum of industries and sectors
❖ Excellent track record of Delivery
❖ Experienced Team
❖ Delivered 50+ IETM projects and 5000 Hours of e-Learning content /CBT

Our Team
We have 50+ Members Professional Team Consists of :
IETM Programmers
IETM - UI & UX
Multimedia Team
Project Managers
HTML/PHP Developer
Document Integrator
QA & QC
Content Writers
Instructional
Designers
Sales & Marketing
Team

Code and Pixels Interactive Technologies Private Limited (CNP) is an IETM
service provider based in Hyderabad (India). We provide end-to-end Software
development and IETMs (INDIAN STANDARD IETM JSG 0852, LEVELS 3 and 4).
Code and Pixels is the only Company, that delivered 50 plus IETMs (Class 3,
Class 4) to Indian defence and many corporates i.e. Tata, L&T, Nova, Ashok
Layland, Mahendra Defence, BAeHAL, Marine Electricals, Idea Forge, Raphe
mPHibr, Navcon, Zen technologies, Kirloske, Avision, Alterra, Jyoti Ltd, Data
patterns, DESMI, Man Energy and Defense labs and production agencies and
shipyards such as DRDL, RCI, ASL, BDL, ECIL, BEL, HSL, and many OEMs.
We have worked in association with the Naval Technical Group of the Navy and
also with the eMMS team of the Indian Air Force and MAG (DRDL) of the Indian
Army. Having vast experience, we assure you that we will be your trusted
technology partner in delivering IETMs.

Best IETM Level 4 Software Development Company Code and Pixels.pdf

We Measure our
Success
By our Client’s
Success

Design and Development of Interactive Electronic Technical
Manuals CBTs, Video Films and Training Aids

Design and Development of
Interactive Electronic technical
Manuals development
Defence Sector - IETM & E-learning Solutions

Defence Sector - IETM & E-learning Solutions

Indian Navy
IETM - Level III/IV/V
IETM Level -4

IETM - Level III/IV/V
IETM Level -4

IETM Level -4
ANANTH TECHNOLOGIES LTD.

IETMs of Level 3 and Level 4
INDIAN DEFENCE
AKASH AGNI BRHMOS

INDIAN DEFENCE
AKASH MISSILE
and
SUB SYSTEMS
IETM

IETM
Registered Vendor
Mobile System for Missile Checkout ( MSMC)

IETM Level -3
IETM & Training Aids
Transporter Cum Loader Vehicle (TCLV)

IETM & Training Aids
INDIAN DEFENCE
Missile Transportation Vehicle

IETM
Interactive Electronic Technical Manual
Introduction to IETM | History of IETM | What is IETM?

Charts and Blowups
CBT
Video Film
Training Work Modules
Manuals Hard Copies
IETM
❖ If you are a supplier of defence then along
with the system/equipment you also need to
provide Training Aids

❖ For example, the maintenance and operation manuals of a warship, which used to occupy 300 -
350 sq. feet of prime area with thousands of pages of technical literature
Occupy 300 -350 sq.
feet of prime area
To address these issues
IETMs were introduced
Difficult to refer some operating process or
trouble shooting from thousands of hardcopies

Introduction to IETM | History of IETM | What is
IETM?
Paper Based Manuals
User Handbook (UHB)
Design Specification (DS)
Technical Manuals (TM)
Illustrated Spare Parts List (ISPL)
Manufactured Recommended List of Spars (MRLS)
Diagnostics and Installation (DIM) Electronic Format (IETM) / DIGITAL Format

❖ IETMs are a portable, electronic "library" which contains thousands of pages of documentation and
images and allows end users to trace technical documentation in a more efficient manner.

Manual
Technical
Manual
Electronic
Technical
Manual
Interactive
Electronic
Technical Manual
Manual means any
literature organized or
written in a prescribed
manner to guide the
user
This means the
literature is technical,
like user manuals,
maintenance manuals
etc. Hard copy
This means the manual
is available in the form
of an electronic version
which simply means
digital format or
softcopy. It can be a PDF
file or a database-
driven software
application
Let us first understand the
meaning of Interactive.
The meaning of interactive
is two people or things
influencing each other.
Allowing a two-way flow of
information between an
electronic device
/computer and a user;
responding to a user’s
input.
Involving the actions or
input of a user. Especially
It means when the
Electronic User manuals
Interact and respond with
the user, that is you, it will
become an Interactive
Electronic Technical
manual.
Understand the Meaning of the IETM

Understand the Meaning of the IETM
❖ As per the above definitions, it is clear that we need a
Technical Manual that too in soft copy and which will be
able to talk to us or able to respond to us.
❖ When the Manual responds to user questions then it
is called an Interactive Electronic Technical Manual
❖ How will the document be able to respond?
❖ We need to embed or integrate this soft copy or
content into one application so that the
application will respond or interact.
❖ What are the common interactivity features so
that the User will be able to get the information
from the software?

Interactive Features
Interactive
Features
Navigation
• Linear navigation(moving in the fixed or
pre-defined path-next – previous topics)
• Non-liner navigation (User can go to any
topic randomly)
o Page Search
o Global search
o Best matched
o Content tree
o Related topics
o Core IETM
o Documents
o Drawings
Interactivity
• Hyperlinks
• Hot Spots
o Text hotspot
o Image hotspot
o Video Hotspot
Bookmarks
Annotation

❖ The documents and pages are many hence, for easy and fast accessibility complete content is converted and
stored as a database.

❖ Whenever the user wants some information, IETM software produces the information in a fraction of a second.

IETM is a combination of software applications and databases.

What is the Use or Purpose of the IETM?
Purpose of the Manual is to give information related to the equipment to the end user for quick reference.

❖ All the technicality is written in detail so that when an issue
arises, the user can refer to the manual, as every time OEM
or technical person or subject matter expert might not be
available on the spot to resolve the issue.

If the manual has 10 pages users can refer easily.
❖ But any system used by the defence will have multiple manuals and thousands of page counts and many
times a user has to cross-refer between manuals, Intra-manual and Inter-manual to resolve the issue.

❖ Referring to 10- 15 hard-copy or even soft-copy books simultaneously will be
difficult and time-consuming.

Using IETM software, users can solve in a single click and seconds.

Any PDF file or scanned file
Level - 1
PDF file with hyperlinks from the table of contents to the body, cross referring etc
Level - 2
Is an HTML application. More hyperlinks, simple search, a content tree having a login
screen with a hardcoded username and password. This IETM can be delivered in the
format of an executable file so that Windows can easily open it. It can be opened
from DVD/CD also. All the content is hardcoded and NO database is used
Level - 3
It is advanced Software which uses a database and is bundled with a lot of
features to interact with users.
Level - 4
Since 2018, Level 4 is being asked to supply by Indian Defense
Levels of IETM

How to access the IETM Level -4

❖ IETM Level 4 is a web-based application like
our bank software or any other web
application.
❖ The graphic user interface will be provided to
use IETM through which users can interact
and get the desired data.
IETM – Level 4

application.
IETM – Level 4
❖ Like all other standard software, Unauthorized users
cannot access the IETM.
❖ IETM is Login login-based application. Only users having
valid Login credentials can access the software.

application.
❖ Based on the user log credentials data will be provided to the user. IETM
has 2 types of users (Maintainer Operator) and one Administrator
IETM – Level 4
❖ Like all other standard software, Unauthorized users
cannot access the IETM.
❖ IETM is Login login-based application. Only users having
valid Login credentials can access the software.

❖ If the operator logs in, the user gets all the
content related to operator use, similarly if
the maintainer logs in only maintenance-
related content is visible for that user.
IETM – Level 4

❖ Ideally, all the content is available for both users, because
the purpose of the IETM is to refer to the manual to fix the
issue.
IETM – Level 4

issue.
❖ Administrators can create users who can see the user’s
navigation & log-in history and interact with the users using user
dashboards through Annotations.
IETM – Level 4

issue.
❖ Administrators can create users who can see the user’s
navigation & log-in history and interact with the users using user
dashboards through Annotations.
❖ In any case, Only OEM has the right to update or modify the
content. Users can only refer to the content.
IETM – Level 4

IETM Development Team
Content
Data
Base
/
IETM
PAGES
Step-1
Step-3
Step-2
All Documents will be converted into IETM Databas
▪ Building a Table of Contents in the framework
▪ Copying IETM content in the framework
▪ All the text will be stored in a database
Linkages between pages/frames
Structure of IETM – Level 4

Structure of IETM – Level 4
IETM
IETM Viewer Software Data Base
All the Manuals & Images

IETM USER TYPES
Super Admin/Author
User
Administrator
Operator
Maintainer
❖ Can manage users and also refer documents.
❖ Manage means the admin can create, edit and
delete users and see user activity
End User
❖ Creating IETM
Can
View
/refer
to
the
documents
OEM

IETM Level – IV in Detail
❖ Role based Login Control and Dynamic User access
control (User, Admin)
❖ Dynamic User Access control to reduce the risk of
unauthorized access to content data Role-based
Security

Cross Platform Compatibility & Deployment
❖ Our IETM Frame work is cross platform compatible
❖ Code and Pixels Frame works is compatible for
multiple devices i.e. Lap tops, PCs, Tablets etc.

❖ Our IETM Frame work is cross platform compatible
❖ Code and Pixels Frame works is compatible for
multiple devices i.e. Lap tops, PCs, Tablets etc.
❖ IETM can be operated in Windows Operating systems
and also LINUX OS
❖ IETM is a browser-based application
❖ No 3rd party tools are required to install IETM in the
client machine
❖ It can be installed in the Client server Environment and
also in a single System /standalone system
Cross Platform Compatibility & Deployment

Performance
❖ In Class-IV IETM the data to be stored in a relational
database, obtaining benefits of data integrity and
removal of data redundancy.
❖ As the content (Images, Text, tables, Hyperlinks, Hot
spots) is saved in the database, hence content will be
loaded in a fraction of a second from the server.
❖ Content completely hyperlinked is mapped directly to
relations in the database schema.
❖ Content will be driven dynamically from the Database
based

Performance
❖ Dynamic data access from Relational database and
reduced use of static pages
❖ Content data derived in textual, graphical, audio or video
formats in a relational database which is composed of
logically connected but randomly accessible IETM data
elements

Users
❖ IETM is equipped with User management
tools, content management tool, Authoring
tools.
IETM LEVL– 4 Expertise

User Dashboard
❖ User Dashboard consist of features like
Manage Bookmarks, Manage Annotations ,
View Activity, Change Password, Enter IETM,
Logout.

Admin
❖ Admin can control the documents access
based on user profile. I.e. For Operator user ,
only manuals related to operator can be
given access and for maintainer user only
Maintenance related documents can be
give access.
❖ Admin can see user login history and user
Annotations and feedback etc.

View
Activity
❖ View Activity Feature consist of Last login,
Created Date and a Table with all the
previous login and logout’s gets displayed.

Change
Password
❖ This Feature enables User to change his
own password and to update his own
security questions.

Enter IETM
❖ This Feature enables User to enter into IETM
Core and access the IETM Data by
selecting the desired module.

IETM Core
❖ IETM core consist of IETM Content section
on the Right and Tree Menu on the Left for
navigation of content, IETM Core consist of
Global Search, Local Search, Print,
Annotation, Bookmark, Help and Select
Module, History Navigation and Home
options.

Annotations
❖ Annotations are displayed by an icon at
the Top Right beside the Global Search with
Annotations Count of particular page. User
can select the text with mouse and Add
Annotation option appears to users to add
new annotation in the content page.

Print IETM
Core
❖ Print feature is provided in IETM Core to
print the current page content.

Bookmark
❖ A Bookmark Icon is provided at the top of
content section to bookmark a particular
page and can be added by clicking the
Bookmark icon, A popup with Name
Bookmark name field gets appeared.

Word
Explainer
❖ Word explainer feature helps in providing a
Description/Explanation to a word by
clicking on the word and is highlighted with
a color in IETM Content

Image
Explainer
❖ Image Explainer feature helps in linking a
related image to a word in the IETM
content, the word with the image explainer
is highlighted with a color in IETM content.

Video
Explainer
❖ Video Explainer feature helps in linking a
related Video to a word in the IETM content,
the word with the video explainer is
highlighted with a color in IETM content.

Hot Spotting
❖ Hot Spotting functionality is used to link a
word to respective image/Drawing of the
same page, works with mouse hovering or
selecting text or part of a image by which
respective drawing or image will
highlighted.

Hyperlinking
❖ Hyperlinking feature enables user to
navigate from one page to the other
related hyperlinked page by mouse click,
the hyperlinked data is highlighted with a
color and underlined.

Image
Viewer
❖ By clicking on image or enlarge icon of the
image at the right bottom of image
respective image is displayed in a popup
of image viewer.

History
Navigation
❖ This feature enables the user to navigate to
his previous steps based on his navigation
history of the current session, by clicking on
the right arrow in the top header user gets
navigated to the forward.

Global Search
❖ Global Search provides a functionality to
search a keyword with matching page
name and also content text form entire
IETM Core and the results are displayed in
tabular format with Page Title and Module
Name. by clicking page title user gets
navigated to that page.

Local
Search
❖ Local Search provides a functionality to
search a keyword in the same page and
the matching text is highlighted with a
color in that single page.

Related
Content
❖ Related Content features is located at the
right bottom of IETM content section. We
can link the Related Pages of IETM Core,
Document and Drawings which are related
to this page content in this feature.

Page Expand View
❖ IETM Page can be expanded upon clicking
the arrow button provided at the bottom of
the tree menu section.

Manuals Tab
❖ Manuals tab is provided in the header
above the tree menu. All the manuals
related to can be placed in this tab and
can be viewed with the help of pdf viewer
provided in the IETM application.

Logs Tab
❖ Logs tab is provided in the header above
the tree menu. This section enables User to
add and store the logs of required data for
the user

Glossary Tab
❖ Glossary tab consist of Add, Sort , Find
options with a tabular display of the
glossary Related to content in IETM Core.

Select
Modules
❖ User can be navigated to desired module
form this Select Module Button, A list of all
available modules will be displayed in
dropdown.

Help for IETM
❖ This consist of two pages About IETM and
How to use IETM with the information
related to IETM and a video how to use
IETM.

Logout
❖ Logout enables the User to close his
session and logout form the IETM
dashboard and redirects out of application
from his access to login page of IETM.

Level -3
❖ is Hardcoded HTML
programming.
❖ It needs HTML expertise to
edit in future, after delivery.
❖ has an Inbuilt Authoring tool
❖ Anyone with little training
can edit and update the
content after delivery.
❖ If the Authoring tool is given
to the client, the client can
also update.
Still, 10 % OEMs are asking for Level -3.
They were awarded the contract in the 2016- 18 period
Level -4

What is the difference between IETM level -3 and Level -4?
S. No Feature Description -IETM -3 Description -IETM -4
1 Password Protection Yes Yes
2 Login Password Yes.
But common for all.
Yes.
Different for all. Maintainer, Operator, Admin, Super Admin(Developer
mode)
3 User access All the contents will be visible to all
the users. No control over access
rights to specific users.
Based on login credentials, we can restrict users. I.e. Operator will be
able to see only contents and PDFs and Drawings related to operator
only.
4 Admin NO. Only single log in for all users. Yes. Admin can create and manage users and content access
rights.
5 Super admin/Authoring
tool
No Yes. Client can update the content.
Using Super admin or Authoring tool, IETM can be edited. Text,
images, Content tree, hyperlinks can be done using Authoring tool.
6 Database No data base. Documents will be
stored as HTML
SQL – Complete text and user information, Content structure will be
stored in SQL database
7 Dash board No User Dash Board to manage user activities.
Admin Dash Board to manage admin activities.
8 Nature of content Static Dynamic. Complete data is stored in the database.
9 Interactivity Less More
10 Bookmark, Annotations No Yes.
User wise bookmarks and annotations.

What is the difference between IETM level -3 and Level -4?
11 Glossary Yes Yes
12 Search Local Search Local and global search(Full IETM search).
13 Delivery & Execution CD and DVD or USB Installation. Can’t be played from DVD/USB.
Need client server environment.
14 Dependent software's to
play
No NO. IETM has inbuilt image and video players, PDF viewers, hence no 3rd
part installations are required at client side.
15 Operating systems Linux Windows and Linux.
IETM can be browser based or EXE based.
16 User activity monitoring No Yes. User log in history will be tracked.
17 Hyperlinks Yes , Hardcoded Dynamic. Each frame, Images or topic will be given a unique code.
18 Hotspots (A pop up
window having image,
Video and Text plainer)
Yes , Hardcoded Dynamic
19 Contents Tree Structure Yes Yes
20 When to use When page count is up to 5000 Anywhere from 5000 to 2 lakhs.
21 Specifications JSG 0852:2001 Joint service Guide JSG 0852:2001 Joint service Guide
MIL Standards - 87268, 87269 (DATABASE)
22 Print No Admin can print the required files.
23 Content Page based approach. HTML pages
are developed and integrated
Frame based approach. No pages exist. All data will be stored in
database. Based on request from user, content will be fletched from
server and displayed.
S. No Feature Description -IETM -3 Description -IETM -4

From OEM to Create IETM
All the softcopies of user
manuals to be converted to
IETM
All images Videos, and
drawings to be integrated
into IETM
Table of contents/tree
structure.
Subject matter expert to
resolve technical clarifications
What Inputs are Needed?

What Inputs are Needed?
There is no relation between IETM and 3D interactive animations / Blowups and Videos.
If OEM has these multimedia elements like Videos, 3d, 2D animations, Blowups, AR and VR,
then IETM can embed these elements as a Library.

Deployment
Our IETM Frame work is cross-platform
compatible
It can be played on
Windows OS and also in Linux OS
can be played in any Browser
It can be installed in Client Server
Environment and also in single System

Modern & Latest Technologies used for Developing IETM Frame Work
HTML 5 (responsive) based content integration and module based deployment
Angular
JS
Electro
n
Framewor
k
Frontend
HTML5 Bootstrap
Database
MySQL

Minimum Hardware Requirements
Optimal Performance
of IETM
❖ NO High-end hardware or servers
are required to run IETM.

Optimal Performance
of IETM
❖ However, if more concurrent users,
then a good configuration server
with good LAN connectivity must be
ensured.

Optimal Performance
of IETM
❖ However, if more concurrent users,
then a good configuration server
with good LAN connectivity must be
ensured.
❖ i3 with 8 GB RAM systems is the
minimum configuration required
for the server or for Node.

Deliverable
s
❖ DB file (Database file, all the manuals are
covered in the Database)
❖ IETM VIEWER Software to retrieve the
content from the database

Costing of IETM
Level of IETM, is it Level 3 or Level 4
If you want to create IETM by yourself self then you
also need to buy IETM authoring software.
Cost will be based on the number of pages that
are to be converted
Vendor calculates cost per page. And a fixed cost
of IETM viewer software
Note:
Level 4 will be almost double the cost of Level 3. If you have a option to select, go for Level 3, which is very
economical. In a few Scope documents, the user says we need IETM. They don’t specify which level of IETM. In such
cases opt for Level -3.

What is IETM and What is Not IETM?
IETM Vs 3D Blowups
❖ There is a misconception about IETM. As the name
indicates interactive, people assume that it is a 3D
based on blowup software. Interactive means, users
can browse or cross-refer or interact with the
software to search on a particular topic/sub-topic.
❖ 3D Animations and blowups can be taken as
separate tasks based on the complexity of the
system and the level of blowups that you want. We
have a separate division to take up such
assignments.
❖ If your SCOPE /SOTR /RFP says IETM then stick
to IETM only.

IETM Vs 3D Blowups
❖ These 3D animations, 3d Blowups and virtual reality
cost more than IETM cost. They will be good to see
definitely but they are not part of IETM. If your client
wants 3d and if the scope specifically mentions 3d
then it is a separate deliverable but not IETM.
❖ There is no link between IETM and 3d. If you have 3d
animations or blowups, you can integrate into IETM.
❖ Understand the difference between IETM VS CBT vs.
virtual reality.

IETM Vs 3D Blowups
❖ Another important point to check is which IETM
level the client/ SCOPE is asking for. Generally, they
may ask for Level 3 or Level 4. (If your RFQ is 5 years old
around 2016-19 then they may ask for Level 2 or 3)
❖ Level -3 costs less price than Level -4. If you have a
choice to select, then select IETM -3 as it is very
economical.
❖ The latest RFPs / SCOPE asks for Level -4 only.

❖ You may see these standards in your
scope.
❖ The end users say that IETM has to be
developed based on these standards.
❖ Out of these standards, JSG 0852 is the
only standard that talks about IETM.
❖ Other standards are documentation
standards.
Other Standards you Come Across the RFP

Standards You Come Across RFP
EED-S-048
Naval Standard
Specification
Specification of Documentation for New Construction Ships.

DME -452
Directorate of Marine
Engineering
(DME)
❖ DME is a part of the Materiel Branch and works
under the overall command and control of
the Chief of Materiel, as PSO, and Assistant Chief of
Materiel (Dockyard & Refits) as APSO.
Documentation Specification

NCD 1470
DIRECTOR OF
STANDARDISATION
Department of Defence Production Requirements
For Preparation of Documentation For
❖ Equipment
❖ Structure
❖ Material
❖ System

JSS 0251-01: 2015
(Rev no. 2)
JOINT SERVICES SPECIFICATION
(JSS)
Procedure for
❖ Preparation & Production of Technical
Publications
❖ For Electronic and Electrical Equipment

JSG 0852
Joint Services Guide
(JSG)
Indian Defence standard to make IETM

ONLY JSG 0852 is related to IETM all other standards talk about how to prepare documentation for ships
JSG 0852
EED-S-048
DME 452
NCD 1470
JSS 0251-01:2015 (Rev no.
2)

What are IETM Standards and what are Not ?
Purely Technical
Stuff and only
Defence Scientists
or Technical Teams
of OEMs
EED-S-048 | DME 452 | NCD 1470
Standards defined by the Navy guiding OEMs
❖ Who were involved in the
development of equipment /
devices can prepare.
❖ They need domain expertise.
❖ These are absolutely in no
way relevant to IETM
development.

User Handbooks Technical Manuals Maintenance Manuals MRLS
❖ By adhering to EED-S-048 or DME 452 or NCD 1470 these
standards your technical team will make manuals i.e.

❖ Aesthetically Arranging
❖ Making a Table of Contents
❖ Header
❖ Footers etc.
Content may be written poorly formatted
by the Domain Experts as
It is not the work of Technical People.

❖ Once this content is written by the experts the documentation team will come to the picture.
❖ These documents are re-arranged and re-formatted as per JSS – 0251 standards.
❖ Once the documents are approved by the authority, then next stage is IETM.

Steps for Creating Technical Documentation

Specifications/Standards
Joint Service Guide
JSG 0852: 2001 Reaffirmed 2019
S1000D European Standard
NOTE :
In many Scope documents client simply says, IETM – Level 4. Then it is default that they are
looking for Indian Defence standards.
There are two specifications/standards that exist

Specifications/Standards that Exist
❖S1000D is European standard and it costs 3 times more than the Indian standard.
❖Do not opt or agree to S1000D until and unless it is specifically mentioned in your
scope/SOTR document.
❖S1000D is a complex version, and even the end users also do not know anything
about S1000d.
❖S1000D needs CSDB studio and it is very costly, maybe in crores.
❖S1000D is XML-based, hence few vendors are just giving XML-based S1000d IETMs.
A lot of complexity is involved in the S1000D, Don’t get into that as no one knows
what the original S1000D looked like.

❖ From 2018, all Defense/Navy/Air Force clients are asking for IETM along with other training Aids such as CBT, Video Film, Charts and Boards, and
Technical literature Hardcopies.
❖ Based on the complexity of your Machinery/System/Vehicle/Equipment, you will need to provide different types of manuals as deliverables. (User
handbook, Design specifications, Technical manuals, and Illustrated spare parts list)
❖ Manufacture recommended list of spares, DIM, SMT & STE, ISG, MS, PRS, Inventory, Deployment manuals, Combat manuals, Operating manuals,
Maintenance manuals and many more as per your system. The count of all together may range from 5000 to 25,000 for big systems.
❖ If the user has to refer to a topic, then she/he has to refer to all 10-15 manuals hard copies or soft copies (PDFs) separately. It’s a time-consuming
and troublesome process and also not completely resourceful.
❖ For example, if a user wants to search for some particular LRU (line replaceable unit) then he has to open each and every PDF and search for the
LRU. He will get many results and it will be hard to refer to all the 16 PDFs at a time. Sometimes, he may have to refer to 2-4 manuals together for a
solution. In this case, a traditional PDF file or Hard copy will have many limitations.
❖ To overcome the limitations, IETMs are designed.
❖ IETM basically combines all these manuals and creates interactivity between all the manuals and drawings etc. That’s the reason it’s called the
Interactive Electronic Training Manual.
❖ In IETM, all the manuals and drawings, images, and videos will interact with each other through hyperlinks, hot spots cross-references etc. Thus,
searching for topics is made possible in a single click with 100% efficient results.
❖ Ask your client whether they want IETM Level 3 or Level 4. And count how many pages of text they have.
❖ Price varies based on the number of pages and the Level of IETM. Level 3 is less expensive than Level 4
We are OEMs and serving Indian navy. Our client wants us to deliver IETM along with the
Machinery/System/Vehicle/Equipment. What inputs should I take from my client? We have no knowledge
about IETM. We are supplying all the manuals in PDF format and hard copies. Why navy needs IETM?
?
Frequently Asked Questions

❖Though the name reads Electronic Training Manual, it is not a single file or Manual. IETM is a software
package.
❖A software where all the pages of manuals are converted and embedded in IETM framework or IETM
software.
❖IETM is a software where all your manuals sit.
❖If you have any Videos or Images already made, then we will put exploded views in IETM. The IETM vendor’s
responsibility is to embed all inputs provided by OEM into the IETM framework.
❖The IETM scope does not cover the designing of Charts, Blowups, Exploded Views, Animations etc.
❖If you want exploded views, then that will be taken as a content development activity.
What is the deliverable format of IETM manual? PDF or HTML or DOC?
?
I want exploded view of our machine in IETM.
?

❖May it be IETM level -3 or LEVEL -4, we need all the manuals which are to be converted (either into PDF or
Word format), all the images (JPEG, PNG, TIF) and all the CAD drawings converted in PDFs and Videos that
are to be embedded into IETM.
❖We need table of content/content classification done by your subject matter experts.
❖We also need your subject matter expert’s help in connecting documents and also giving hyperlinks,
related topics, glossary etc.
What inputs you need to make IETM?
?

❖It depends on the number of pages to be converted. We have done almost 50 IETMs of various levels. As per
our experience to make Level 3 IETM having 5000 pages, it takes around 30 days.
❖For documents 10,000 to 20,000 it takes around 90 – 120 days.
❖Major hindrance that we face is the availability of final documents from OEM.
❖We had this experience several times that OEMs have to collect documents from many sources and a
number of versions are available for each document. OEMs usually focus on actual equipment but not on
documentation of equipment. Collecting final approved files from OEM is the biggest challenge in IETM
development. If all the final approved documents are in place, it takes standard time as mentioned above.
How many days will it take to develop IETM?
?

❖You need to nominate a person as a Point of Contact from your end. Our technical team will be in
constant touch with the POC to take approval on UI and UX (User interface and user experience), i.e. the
logos to be used, color formats, table of content finalizing and cross checking of IETM etc.
❖Probably, your client must be looking for IETM level -3. IETM level -3 only can be played from CD/DVD player.
IETM -4 requires installation as it uses a Database.
What will be our /OEM role?
?
My client wanted IETM in DVD.
?

❖It depends on your client’s requirements. General practice is, IETM level 3 is used when
documents are less, i.e. below 2000. When documents are more, IETM -4 is required.
❖Having said that, we have also done 2000 Pages of IETM Level 4 and 6000 pages of Level 3.
❖It completely depends on the Client. If your system is small, you can convince them to go
for IETM level -3
❖Cost wise, Level 3 is economic than Level 4
When do we need IETM -3 and IETM -4?
?

❖We are the only company in Hyderabad having experience of delivering 30 + IETMs in past 5 years.
❖We worked closely In associated with all the Defense Labs and we are fully aware of their requirements as
almost 30 IETMs are being used by various Army or Naval, Air Force headquarters and training centers and
Army Air Defense Colleges etc.
❖You ask for Purchase Orders from other vendors. Majority of vendors don’t have POs from clients.
❖Many vendors don’t have IETM software with them to showcase demos.
❖We are available any day to give a demonstration on IETM level 3 or 4
❖IETM is a combination of software and data conversion. We have the strength of 50 + software and content
development professionals and we guarantee delivery date as we have experienced resources having
dealt with 30 project life cycles.
❖We have a strong R&D team, which exclusively works on improving software as per the latest technologies.
The majority.
I find very few IETM vendors and how different are you from others?
?

Documents Integrated in IETM
❖ User Handbook (UHB)
❖ Design Specification (DS)
❖ Technical Manuals (TM)
❖ Illustrated Spare Parts List (ISPL)
❖ Manufactured Recommended List of Spars (MRLS)
❖ Diagnostics and Installation (DIM)
❖ Special Maintenance Tool & SPL Test EQPT (SMT & STE)
❖ Initial Stocking Guide (ISG)
❖ Maintenance Scale (MS)
❖ Permissive Repair Schedule (PRS)
❖ Inventory
❖ OEM Manuals
❖ Operating Manuals
❖ Combat Manuals
❖ Deployment manuals
❖ Air Transportation Manuals

Until you see the software, you will not be able to understand it fully.
Hence, we strongly recommend you have a virtual meeting for 15 minutes
so that you will have a fair idea about the IETM software.
Write an email to ietm@codeandpixels.net or call 9849527706 to fix up
the quick demo on IETM.
Want to see the IETM software?

Code and Pixels Interactive Technologies Pvt. Ltd.
CNP Elite Tower,Plot Number 4, Door Number – 3-11-206/4
Road Number -5, Sri Shankar colony,
Seris Road, L.B Nagar , Hyderabad 500074
Tel: 098495 27706
e-mail: gopikrishna@codeandpixels.net
www.codeandpixels.net

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