IETM Software & CBT| E-learning Design and Development |Interactive Electronic Technical Manual

Registered With :
A Presentation on
IETM Level - IV

IETM Development is our Passion not just Business

Contents of the Presentation
Section Slide number Content
Code and Pixels - Projects
Executed
4 All the projects delivered by Code and Pixels, List of the clients
Code and Pixels &
Infrastructure
40 Code and Pixels Development Center & Resources
All about IETM 53 Complete information you are looking to know about IETM,
History of IETM, What is IETM, Meaning, Purpose
62 Levels, Structure, IETM user types, and Features of Level 4 in
detail
77 Level 4 Vs Level 3,, Inputs required to prepare, Architecture,
Deployment, Hardware requirements, Deliverables,
86 Costing, Misconceptions about IETM, Other standards you
come across in SOTR
94 FAQs
101 Sample screens,
109 Different types of documents converted to IETM

About Us
 Code and Pixels Interactive Technologies Private Limited is a IT company with its headquarters in Hyderabad,
providing IETM services to industries in verticals such as Defence, Transportation, Aerospace, Manufacturing, Energy

& Software Development
Service, Smart Classrooms
Content Engineering
Services
IETM
Services

Code of Conduct
Operations
 50+ professionals in development team
 Well equipped Development centre in Hyderabad
 ISO 9001:2015 Quality Certified
Performance
 100+ Customers across a broad spectrum of industries and sectors
 Excellent track record of Delivery
 Experienced Team
 Delivered 50+ IETM projects and 5000 Hours of e-Learning content
/CBT
Code and Pixels at a Glance

We measure our success
By our Client’s Success

IETM Software & CBT| E-learning Design and Development |Interactive Electronic Technical Manual

Design and Development of
Interactive Electronic Technical Manuals
CBTs, Video Films and Training Aids

Defence Sector
IETM & e-Learning Solutions
Design and Development
of Interactive Electronic
technical Manuals
development

Indian Navy
IETM - Level III/IV/V
IETM Level -4

IETM - Level III/IV/V
IETM Level -4

INDIAN DEFENCE
AKASH
IETMs of Level 3 and Level 4
AGNI BRHMOS

INDIAN DEFENCE
IETM
AKASH MISSILE
and
SUB SYSTEMS

Registered Vendor
Mobile System for Missile Checkout ( MSMC)
IETM

Integrated Air
compressor and
Storage Facility
Vehicle
(IACSF)
INDIAN DEFENCE
IETM

Transporter Cum Loader Vehicle (TCLV)
INDIAN DEFENCE
IETM & Training Aids
IETM Level -3

INDIAN DEFENCE
Missile Transportation Vehicle
IETM & Training Aids

We have 50+ Members Professional Team Consists of :
Our Team
IETM Programmers
IETM - UI & UX
Multimedia team
Project Managers
HTML/PHP developer
Document Integrator
QA & QC
Content writers
Instructional Designers
50+
Sales & Marketing team

Code and Pixels Interactive Technologies Private Limited (CNP) is an IETM
service provider based in Hyderabad (India). We provide end-to-end Software
development and IETMs (INDIAN STANDARD IETM JSG 0852, LEVELS 3 and 4 )
Code and Pixels is the only Company, that delivered 50 plus IETMs (Class 3,
Class 4) to Indian defence and many corporates i.e. Tata, L&T, Nova, Ashok
Layland, Mahendra Defence, BAeHAL, Marine Electricals, Idea Forge, Raphe
mPHibr, Navcon, Zen technologies, Kirloske, Avision, Alterra, Jyoti Ltd, Data
patterns, DESMI, Man Energy and Defense labs and production agencies and
shipyards such as DRDL, RCI, ASL, BDL, ECIL, BEL, HSL, and many OEMs.
We have worked in association with the Naval Technical Group of the Navy and
also with the eMMS team of the Indian Air Force and MAG (DRDL) of the Indian

• Interactive Electronic Technical Manual, in short, is called IETM.
• If you are a supplier of defence then along with the system/equipment you also need to
provide training aids like CBT, Charts and blowup diagrams, Video films, Training work
Modules and a few sets of Hard copies of the manuals and IETM.
Introduction to IETM |History of IETM | What is IETM?

 For example, the maintenance and operation manuals of a warship, which used to occupy 300 -350 sq. feet of prime
area with thousands of pages of technical literature
Occupy 300 -350 sq.
feet of prime area
Difficult to refer some operating
process or trouble shooting from
thousands of hardcopies
To address these issues
IETMs were introduced

Paper Based Manuals
• User Handbook (UHB)
• Design Specification (DS)
• Technical Manuals (TM)
• Illustrated Spare Parts List (ISPL)
• Manufactured Recommended List of Spars (MRLS)
• Diagnostics and Installation (DIM)
Electronic Format (IETM) / DIGITAL Format

 IETMs are a portable, electronic "library" which contains
thousands of pages of documentation and images and
allows end users to trace technical documentation in a
more efficient manner.

Manual Manual means any literature organized or written in a prescribed manner to guide
the user
Technical Manual This means the literature is technical, like user manuals, maintenance manuals etc.
Hard copy
Electronic Technical
Manual
This means the manual is available in the form of an electronic version which
simply means digital format or softcopy. It can be a PDF file or a database-driven
software application
Interactive Electronic
Technical Manual
Let us first understand the meaning of Interactive.
The meaning of interactive is two people or things influencing each other.
Allowing a two-way flow of information between an electronic device
/computer and a user; responding to a user’s input.
It means when the Electronic User manuals Interact and respond with the user,
that is you, it will become an Interactive Electronic Technical manual.
So, how will the Manual respond to You and your question? Let’s see
Let’s understand the meaning of the IETM first.

• As per the above definitions, it is clear that we need a Technical Manual that too
in soft copy and which will be able to talk to us or able to respond to us.
• When the Manual responds to user questions then it is called an Interactive
Electronic Technical Manual
• How will the document be able to respond?
• We need to embed or integrate this soft copy or content into one application so
that the application will respond or interact.
• What are the common interactivity features so that the User will be able to get
the information from the software?
Let’s understand the meaning of the IETM first.

 Navigation
o Linear navigation (moving in the fixed or pre-defined path..e next – previous topics
o Non-liner navigation ( it means the user can go to any topic randomly)
 Page Search
 Global search
 Best matched
 Content tree
 Related topics
 Core IETM
 Documents
 Drawings
 Interactivity
o Hyperlinks
o Hot Spots
 Text hotspot
 Image hotspot
 Video Hotspot
 Bookmarks
 Annotation
The documents and pages are many hence, for easy and fast accessibility complete content is converted and stored as a database.
Whenever the user wants some information, IETM software produces the information in a fraction of a second.
IETM is a combination of software applications and databases.
Interactive features are

• Any manual’s purpose is to give information related to the equipment to the end user
for quick reference.
• All the technicality is written in detail so that when an issue arises, the user can refer to
the manual, as every time OEM or technical person or subject matter expert might not
be available on the spot to resolve the issue.
• If the manual has 10 pages users can refer easily. But any system used by the defence
will have multiple manuals and thousands of page counts and many times a user has to
cross-refer between manuals, intra-manual and inter-manual to resolve the issue.
• Referring to 10- 15 hard-copy or even soft-copy books simultaneously will be difficult
and time-consuming.
• Using IETM software, users can solve in a single click and seconds by reaching desired
content
what is the use or purpose of the IETM?

Level 1 Any PDF file or scanned file is called Level -1
Level 2 The PDF file with hyperlinks from the table of contents to the body, cross referring etc
Level 3 Level 3 is an HTML application. More hyperlinks, simple search, a content tree having a
login screen with a hardcoded username and password. This IETM can be delivered in
the format of an executable file so that Windows can easily open it. It can be opened
from DVD/CD also. All the content is hardcoded and NO database is used
Level 4 It is advanced Software which uses a database and is bundled with a lot of features to
interact with users.
What are these Levels?
Since 2020, Level 4 is being asked to supply by Indian Defense

• IETM Level 4 is a web-based application like our bank software or any other web application.
• The graphic user interface will be provided to use IETM through which users can interact and get the desired data.
• Like all other standard software, Unauthorized users cannot access the IETM.
• IETM is Login login-based application. Only users having valid Login credentials can access the software.
• Based on the user log credentials data will be provided to the user. IETM has 2 types of users (Maintainer
Operator) and one Administrator
• If the operator logs in, the user gets all the content related to operator use, similarly if the maintainer logs in only
maintenance-related content is visible for that user.
• Ideally, all the content is available for both users, because the purpose of the IETM is to refer to the manual to fix
the issue.
• Administrators can create users who can see the user’s navigation and log-in history and interact with the users
using user dashboards through Annotations.
• In any case, Only OEM has the right to update or modify the content. Users can only refer to the content.
How to access the IETM Level -4

Structure of IETM – Level 4
Content Data Base / IETM PAGES
Step -1
• All Documents will be converted into IETM
Database
Step -2
• Building a Table of Contents in the framework
• Copying IETM content in the framework
• All the text will be stored in a database
Step -3
• Linkages between pages/frames
IETM Development Team
IETM VIEWER SOFTWARE Data Base
+
IETM
All the Manuals & Images

IETM LEVEL -4
1) User 2) Administrator 3) Super Admin/Author
Can View /refer to
the documents
Can manage users and also refer
documents.
Manage means the admin can
create, edit and delete users and
see user activity
Creating IETM
IETM USER TYPES
1) Operator
2) Maintainer
OEM
End user

IETM
 Role based Login Control and Dynamic User access
control (User, Admin)
 Dynamic User Access control to reduce the risk of
unauthorized access to content data Role-based
Security:
Level 4- In detail

Cross Platform Compatibility and Deployment :
• Our IETM Frame work is cross platform compatible
• Code and Pixels Frame works is compatible for multiple
devices i.e. Lap tops, PCs, Tablets etc
• IETM can be operated in Windows Operating systems and also
LINUX OS
• IETM is a browser-based application
• No 3rd party tools are required to install IETM in the client
machine
• It can be installed in the Client server Environment and also in
a single System /standalone system
Level 4- In detail

Performance :
• In Class-IV IETM the data to be stored in a relational database, obtaining benefits of data integrity and removal
of data redundancy.
• As the content (Images, Text, tables, Hyperlinks, Hot spots) is saved in the database, hence content will be
loaded in a fraction of a second from the server.
• Content completely hyperlinked is mapped directly to relations in the database schema.
• Content will be driven dynamically from the Database based
• Dynamic data access from Relational database and reduced use of static pages
• Content data derived in textual, graphical, audio or video formats in a relational database which is composed of
logically connected but randomly accessible IETM data elements
Level 4- In detail

IETM is equipped with User management tools, content management tool, Authoring tools
Users
User Dashboard consist of features like Manage Bookmarks, Manage Annotations , View Activity, Change
Password, Enter IETM, Logout.
User Dashboard
Admin can control the documents access based on user profile. I.e. For Operator user , only
manuals related to operator can be given access and for maintainer user only Maintenance related
documents can be give access. Admin can see user login history and user Annotations and feedback etc .
Admin
View Activity Feature consist of Last login, Created Date and a Table with all the previous login and
logout’s gets displayed
View Activity
IETM LEVL –4 Expertise

This Feature enables User to change his own password and to update his own security questions.
Change Password
This Feature enables User to enter into IETM Core and access the IETM Data by selecting the desired
module.
Enter IETM
IETM core consist of IETM Content section on the Right and Tree Menu on the Left for navigation of
content, IETM Core consist of Global Search, Local Search, Print, Annotation, Bookmark, Help and Select
Module, History Navigation and Home options.
IETM Core
Annotations are displayed by an icon at the Top Right beside the Global Search with Annotations Count of
particular page. User can select the text with mouse and Add Annotation option appears to users to add
new annotation in the content page.
Annotations

Print feature is provided in IETM Core to print the current page content
Print IETM Core
A Bookmark Icon is provided at the top of content section to bookmark a particular page and can be
added by clicking the Bookmark icon, A popup with Name Bookmark name field gets appeared.
Bookmark
Word explainer feature helps in providing a Description/Explanation to a word by clicking on the word
and is highlighted with a color in IETM Content
Word Explainer
Image Explainer feature helps in linking a related image to a word in the IETM content, the word with the
image explainer is highlighted with a color in IETM content.
Image Explainer

Video Explainer feature helps in linking a related Video to a word in the IETM content, the word with the
video explainer is highlighted with a color in IETM content.
Video Explainer
Hotspotting functionality is used to link a word to respective image/Drawing of the same page, works
with mouse hovering or selecting text or part of a image by which respective drawing or image will
highlighted.
Hotspotting
Hyperlinking feature enables user to navigate from one page to the other related hyperlinked page by
mouse click, the hyperlinked data is highlighted with a color and underlined.
Hyperlinking
By clicking on image or enlarge icon of the image at the right bottom of image respective image is
displayed in a popup of image viewer.
Image Viewer

Page navigation feature enable the user to navigate to next and previous pages , by clicking on Prev
Button at the left bottom of content area user gets navigate to the previous page of the content.
Page Navigation
This feature enables the user to navigate to his previous steps based on his navigation history of the
current session, by clicking on the right arrow in the top header user gets navigated to the forward.
History Navigation
Global Search provides a functionality to search a keyword with matching page name and also content
text form entire IETM Core and the results are displayed in tabular format with Page Title and Module
Name. by clicking page title user gets navigated to that page.
Global Search
Local Search provides a functionality to search a keyword in the same page and the matching text is
highlighted with a color in that single page.
Local Search

Related Content features is located at the right bottom of IETM content section. We can link the Related
Pages of IETM Core, Document and Drawings which are related to this page content in this feature.
Related Content
IETM Page can be expanded upon clicking the arrow button provided at the bottom of the tree menu
section
Page Expand View
Manuals tab is provided in the header above the tree menu. All the manuals related to can be placed in
this tab and can be viewed with the help of pdf viewer provided in the IETM application.
Manuals Tab
Logs tab is provided in the header above the tree menu. This section enables User to add and store the
logs of required data for the user
Logs Tab

Glossary tab consist of Add, Sort , Find options with a tabular display of the glossary Related to content in
IETM Core
Glossary Tab
User can be navigated to desired module form this Select Module Button, A list of all available modules
will be displayed in dropdown.
Select Modules
This consist of two pages About IETM and How to use IETM with the information related to IETM and a
video how to use IETM.
Help for IETM
Logout enables the User to close his session and logout form the IETM dashboard and redirects out of
application from his access to login page of IETM.
Logout

Level -3
• is Hardcoded HTML programming.
• It needs HTML expertise to edit in future, after delivery.
Level -4
• has an Inbuilt Authoring tool
• Anyone with little training can edit and update the content after delivery.
• If the Authoring tool is given to the client, the client can also update.
Still, 10 % OEMs are asking for Level -3. They were awarded the contract in the 2016- 18 period

What is the difference between IETM level -3 and Level -4?
S. No Feature Description -IETM -3 Description -IETM -4
1 Password Protection Yes Yes
2 Login Password Yes.
But common for all.
Yes.
Different for all. Maintainer, Operator, Admin, Super Admin(Developer mode)
3 User access All the contents will be visible to all the
users. No control over access rights to
specific users.
Based on login credentials, we can restrict users. I.e. Operator will be able to see
only contents and PDFs and Drawings related to operator only.
4 Admin NO. Only single log in for all users. Yes. Admin can create and manage users and content access rights.
5 Super admin/Authoring tool No Yes. Client can update the content.
Using Super admin or Authoring tool, IETM can be edited. Text, images, Content
tree, hyperlinks can be done using Authoring tool.
6 Database No data base. Documents will be stored as
HTML
SQL – Complete text and user information, Content structure will be stored in
SQL database
7 Dash board No User Dash Board to manage user activities.
Admin Dash Board to manage admin activities.
8 Nature of content Static Dynamic. Complete data is stored in the database.
9 Interactivity Less More
10 Bookmark, Annotations No Yes.
User wise bookmarks and annotations.

What is the difference between IETM level -3 and Level -4?
S. No Feature Description -IETM -3 Description -IETM -4
11 Glossary Yes Yes
12 Search Local Search Local and global search(Full IETM search).
13 Delivery & Execution CD and DVD or USB Installation. Can’t be played from DVD/USB.
Need client server environment.
14 Dependent software's to
play
No NO. IETM has inbuilt image and video players, PDF viewers, hence no 3rd part
installations are required at client side.
15 Operating systems Linux Windows and Linux.
IETM can be browser based or EXE based.
16 User activity monitoring No Yes. User log in history will be tracked.
17 Hyperlinks Yes , Hardcoded Dynamic. Each frame, Images or topic will be given a unique code.
18 Hotspots (A pop up window
having image, Video and
Text plainer)
Yes , Hardcoded Dynamic
19 Contents Tree Structure Yes Yes
20 When to use When page count is up to 5000 Anywhere from 5000 to 2 lakhs.
21 Specifications JSG 0852:2001 Joint service Guide JSG 0852:2001 Joint service Guide
MIL Standards - 87268, 87269 (DATABASE)
22 Print No Admin can print the required files.
23 Content Page based approach. HTML pages are
developed and integrated
Frame based approach. No pages exist. All data will be stored in database. Based
on request from user, content will be fletched from server and displayed.

What inputs are needed from OEM to create IETM
 All the softcopies of user manuals to be converted to IETM
 All images Videos, and drawings to be integrated into IETM
 Table of contents/tree structure
 subject matter expert to resolve technical clarifications
There is no relation between IETM and 3D interactive animations / Blowups and Videos.
If OEM has these multimedia elements like Videos, 3d, 2D animations, Blowups, AR and VR, then IETM can
embed these elements as a Library.

Deployment
Our IETM Frame work is
cross-platform compatible
It can be played on
Windows OS and also in Linux OS
can be played in any Browser
It can be installed in Client Server
Environment and also in single System

Modern and Latest Technologies used for developing IETM frame work
Angular JS Electron Database : MySQL
Frontend
HTML5 Bootstrap
Framework
HTML 5 (responsive) based content integration and module based deployment

Minimum Hardware Requirements for optimal performance of IETM
 No High-end hardware or servers are required to run IETM. However, if more concurrent users then a
good configuration server with good LAN connectivity must be ensured.
 I 3 with 8 GB RAM systems is the minimum configuration required for the server or for Node
Deliverables
 DB file (Database file, all the manuals are covered in the Database)
 IETM VIEWER Software to retrieve the content from the database

 1st Criteria, Costing depends on the Level of IETM to be developed. Is it Level 3 or Level 4?
 2nd criterion, Cost will be based on the number of pages that are to be converted
 And a fixed cost of IETM viewer software
 If you want to create IETM by yourself self then you also need to buy IETM authoring
software.
COSTING OF IETM
Note: Level 4 will be almost double the cost of Level 3. If you have a option to select, go for Level 3, which is very
economical. In a few Scope documents, the user says we need IETM. They don’t specify which level of IETM. In such
cases opt for Level -3.

 There is a misconception about IETM. As the name indicates interactive, people assume that it is a 3D based on blowup
software. Interactive means, users can browse or cross-refer or interact with the software to search on a particular
topic/sub-topic.
 3D Animations and blowups can be taken as separate tasks based on the complexity of the system and the level of
blowups that you want. We have a separate division to take up such assignments.
 If your SCOPE /SOTR /RFP says IETM then stick to IETM only.
 These 3D animations, 3d Blowups and virtual reality cost more than IETM cost. They will be good to see definitely but
they are not part of IETM. If your client wants 3d and if the scope specifically mentions 3d then it is a separate
deliverable but not IETM.
 There is no link between IETM and 3d. If you have 3d animations or blowups, you can integrate into IETM.
 Understand the difference between IETM VS CBT vs. virtual reality.
 Another important point to check is which IETM level the client/ SCOPE is asking for. Generally, they may ask for Level 3
or Level 4. (If your RFQ is 5 years old around 2016-19 then they may ask for Level 2 or 3)
 Level -3 costs less price than Level -4. If you have a choice to select, then select IETM -3 as it is very economical.
 The latest RFPs / SCOPE asks for Level -4 only.
What is IETM and What is Not IETM? IETM Vs 3D Blowups

Other Standards you come Across the RFP
• You may see these standards in your scope.
• The end users say that IETM has to be developed
based on these standards.
• Out of these standards, JSG 0852 is the only standard
that talks about IETM.
• Other standards are documentation standards.

STANDARDS YOU COME ACROSS RFP
Documentation Specifications. The Directorate of Marine
Engineering (DME) is a part of the Materiel Branch and works under
the overall command and control of the Chief of Materiel, as
PSO, and Assistant Chief of Materiel (Dockyard & Refits) as APSO.
These are Naval standards. Specification of Documentation for
new Construction Ships
EED-S-048
DME 452
Director of Standardization – Department of Defence Production
Requirements For Preparation of Documentation For Hull
Equipment, Structure, Material and System
NCD 1470
JOINT SERVICES SPECIFICATION (JSS)
Procedure for preparation and production of technical publications
for electronic and electrical equipment
JSS 0251-01:2015 (Rev no. 2)

JSG 0852
EED-S-048
DME 452
NCD 1470
JSS 0251-01:2015 (Rev no. 2)
Joint Services Guide (JSG)Indian defence standard to make IETM
ONLY JSG 0852 is related to IETM all other standards talk about how to prepare
documentation for ships

• EED-S-048, DME 452, and NCD 1470: are purely standards defined by the Navy guiding OEMs to follow these guidelines
while making documentation. These are purely technical stuff, and only Defence scientists or technical teams of
OEMs who were involved in the development of equipment/devices can prepare. They need domain expertise.
• These are absolutely in no way relevant to IETM development.
• By adhering to EED-S-048 OR DME 452 OR NCD 1470 these standards your technical team will make manuals i.e. User
handbooks, Technical Manuals, Maintenance manuals, MRSL etc.
• The content may be written poorly formatted by the domain experts as, aesthetically arranging and making a table of
contents, header, footers etc. is not the work of technical people.
• Once this content is written by the experts the documentation team will come to the picture.
• These documents are re-arranged and re-formatted as per JSS – 0251 standards.
• Once the documents are approved by the authority, then next stage is IETM.
What are IETM standards and what are not ?

There are two specifications/standards that exist
Joint Service Guide
JSG 0852: 2001 Reaffirmed 2019
S1000D European standard
• NOTE: In many Scope documents client simply says, IETM – Level 4. Then it is default that they are looking for Indian
defence standards.
• S1000D is European standard and it costs 3 times more than the Indian standard.
• Do not opt or agree to S1000D until and unless it is specifically mentioned in your scope/SOTR document.
• S1000D is a complex version, and even the end users also do not know anything about S1000d.
• S1000D needs CSDB studio and it is very costly, maybe in crores.
• S1000D is XML-based, hence few vendors are just giving XML-based S1000d IETMs. A lot of complexity is involved in
the S1000D, Don’t get into that as no one knows what the original S1000D looked like.

We are OEMs and serving Indian navy. Our client wants us to deliver IETM along with the
Machinery/System/Vehicle/Equipment. What inputs should I take from my client? We have no knowledge
about IETM. We are supplying all the manuals in PDF format and hard copies. Why navy needs IETM?
a) From 2018, all Defense/Navy/Air Force clients are asking for IETM along with other training Aids such as CBT, Video Film, Charts and Boards, and Technical literature
Hardcopies.
b) Based on the complexity of your Machinery/System/Vehicle/Equipment, you will need to provide different types of manuals as deliverables. (User handbook, Design
specifications, Technical manuals, and Illustrated spare parts list)
c) Manufacture recommended list of spares, DIM, SMT & STE, ISG, MS, PRS, Inventory, Deployment manuals, Combat manuals, Operating manuals, Maintenance
manuals and many more as per your system. The count of all together may range from 5000 to 25,000 for big systems.
d) If the user has to refer to a topic, then she/he has to refer to all 10-15 manuals hard copies or soft copies (PDFs) separately. It’s a time-consuming and troublesome
process and also not completely resourceful.
e) For example, if a user wants to search for some particular LRU (line replaceable unit) then he has to open each and every PDF and search for the LRU. He will get many
results and it will be hard to refer to all the 16 PDFs at a time. Sometimes, he may have to refer to 2-4 manuals together for a solution. In this case, a traditional PDF file
or Hard copy will have many limitations.
f) To overcome the limitations, IETMs are designed.
g) IETM basically combines all these manuals and creates interactivity between all the manuals and drawings etc. That’s the reason it’s called the Interactive Electronic
Training Manual.
h) In IETM, all the manuals and drawings, images, and videos will interact with each other through hyperlinks, hot spots cross-references etc. Thus, searching for topics is
made possible in a single click with 100% efficient results.
i) Ask your client whether they want IETM Level 3 or Level 4. And count how many pages of text they have.
j) Price varies based on the number of pages and the Level of IETM. Level 3 is less expensive than Level 4

What is the deliverable format of IETM manual? PDF or HTML or DOC?
a) Though the name reads Electronic Training Manual, it is not a single file or Manual. IETM is a software package.
b) A software where all the pages of manuals are converted and embedded in IETM framework or IETM software.
c) IETM is a software where all your manuals sit.
I want exploded view of our machine in IETM.
a) If you have any Videos or Images already made, then we will put exploded views in IETM. The IETM vendor’s
responsibility is to embed all inputs provided by OEM into the IETM framework.
b) The IETM scope does not cover the designing of Charts, Blowups, Exploded Views, Animations etc.
c) If you want exploded views, then that will be taken as a content development activity.

What in puts you need to make IETM?
a) May it be IETM level -3 or LEVEL -4, we need all the manuals which are to be converted (either into PDF or
Word format), all the images (JPEG, PNG, TIF) and all the CAD drawings converted in PDFs and Videos that are
to be embedded into IETM.
b) We need table of content/content classification done by your subject matter experts.
c) We also need your subject matter expert’s help in connecting documents and also giving hyperlinks, related
topics, glossary etc.a

How many days will it take to develop IETM?
a) It depends on the number of pages to be converted. We have done almost 50 IETMs of various levels. As per our experience
to make Level 3 IETM having 5000 pages, it takes around 30 days.
b) For documents 10,000 to 20,000 it takes around 90 – 120 days.
c) Major hindrance that we face is the availability of final documents from OEM.
d) We had this experience several times that OEMs have to collect documents from many sources and a number of versions are
available for each document. OEMs usually focus on actual equipment but not on documentation of equipment. Collecting final
approved files from OEM is the biggest challenge in IETM development. If all the final approved documents are in place, it
takes standard time as mentioned above.
What will be our /OEM role?
a) You need to nominate a person as a Point of Contact from your end. Our technical team will be in constant touch with the POC
to take approval on UI and UX (User interface and user experience), i.e. the logos to be used, color formats, table of content
finalizing and cross checking of IETM etc.

My client wanted IETM in DVD.
a) Probably, your client must be looking for IETM level -3. IETM level -3 only can be played from CD/DVD player.
IETM -4 requires installation as it uses a Database.
When do we need IETM -3 and IETM -4?
a) It depends on your client’s requirements. General practice is, IETM level 3 is used when documents
are less, i.e. below 2000. When documents are more, IETM -4 is required.
b) Having said that, we have also done 2000 Pages of IETM Level 4 and 6000 pages of Level 3.
c) It completely depends on the Client. If your system is small, you can convince them to go for IETM
level -3
d) Cost wise, Level 3 is economic than Level 4

I find very few IETM vendors and how different are you from others?
a) We are the only company in Hyderabad having experience of delivering 30 + IETMs in past 5 years.
b) We worked closely In associated with all the Defense Labs and we are fully aware of their requirements as
almost 30 IETMs are being used by various Army or Naval, Air Force headquarters and training centers and
Army Air Defense Colleges etc.
c) You ask for Purchase Orders from other vendors. Majority of vendors don’t have POs from clients.
d) Many vendors don’t have IETM software with them to showcase demos.
e) We are available any day to give a demonstration on IETM level 3 or 4
f) IETM is a combination of software and data conversion. We have the strength of 50 + software and content
development professionals and we guarantee delivery date as we have experienced resources having dealt with
30 project life cycles.
g) We have a strong R&D team, which exclusively works on improving software as per the latest technologies.The
majority

Want to see the IETM software?
Until you see the software, you will not be able to understand it fully.
Hence, we strongly recommend you have a virtual meeting for 15 minutes
so that you will have a fair idea about the IETM software.
Write an email to ietm@codeandpixels.net or call 9849527706 to fix up
the quick demo on IETM.

Code and Pixels Interactive Technologies Pvt. Ltd.
CNP Elite Tower,Plot Number 4, Door Number – 3-11-206/4
Road Number -5, Sri Shankar colony,
Seris Road, L.B Nagar , Hyderabad 500074
Tel: 098495 27706
e-mail: gopikrishna@codeandpixels.net
www.codeandpixels.net

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