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Best Practices for Maximizing
Revenue in Free to Play Games
             Josh Burns
     Associate Director, Products
               6waves
INTRO
What do we do?
Distribution                           Game Advisory




                 Full Service Global
                  Game Publishing




  Hosting                               Localization
Why should you listen to us?
BEST PRACTICE #1
INSTANT COMPLETION
Instant Completion
Instant Completion

• “Finish Instantly”
  allows players to use
  Facebook credits to
  complete a training
  session instantly.

• These accelerators are
  priced modestly to
  lower the barrier to
  purchase.
Instant Completion
DAILY REVENUE:         PAY RATE:        ARPU:
 125% Increase        43% Increase   60% Increase
BEST PRACTICE #2
PROPER MERCHANDISING
Proper Merchandising
      BEFORE                                      AFTER




A larger image of the new item easily grabs the player’s attention
Proper Merchandising
DAILY REVENUE: 24% Increase   PAY RATE: 28% Increase   ARPU: 120% Increase
BEST PRACTICE #3
SELECT ALL FRIENDS
Select All Friends
Select All Friends
                   Select All Friends
                   implemented

Invite
Requests




  DAU




                Date (Days)
Select All Friends
BEST PRACTICE #4
PLAYER BONUSES FOR RETENTION
Player Bonuses for Retention

• Player receives more
  coins for every day
  he/she comes back to the
  game

• As the bonus get better
  each day, the player is
  incentivized to return to
  the game.
Player Bonuses for Retention

         PLAY RATE: 11% increase
Player Bonuses for Retention

• Players must collect four
  parts to complete one item.

• Encourages players to return
  to the game several days in
  a row.

• Offers exclusive rewards
  that cannot be purchased in
  the game.
Player Bonuses for Retention




No cap for consecutive daily logins.     Players are offered their pick of bonus
Players receive different bonuses each   gifts. Additional “picks” are given for
day.                                     each consecutive daily login.
Player Bonuses for Retention
BEST PRACTICE #5
PAYMENT PAGE OPTIMIZATION




         Confidential       22
Payment Page Optimization




                  BEFORE
Payment Page Optimization



                             Screen fold




                     AFTER
Payment Page Optimization




           Avg. Revenue per Paying
                    User
Payment Page Optimization
How to increase the pay rate and ARPU?
- Highlight the ‘Buy Coins’ button
- Label and highlight the ‘Best Deal’ option
- Make sure the ‘Best Deal’ option is above the
  fold (visible without scrolling down)
- Give away special items when players buy the
  ‘Best Deal’ package
- Set a higher threshold for the cheapest payment
  option, e.g. US$2 (20 Facebook Credit)
                     Confidential               26
BEST PRACTICE #6
PREMIUM CURRENCY SALE




         Confidential   27
Premium Currency Sale
• Things we tried:
  – 25% - 75% discount on item sales
  – Time limited offers
  – Viral promotions (buy something and a friend of
    yours will also get it for free from you as a gift)
  – Bundle purchases
• What worked best?
Premium Currency Sale
Premium Currency Sale



Revenue
$$$$$$$
                                               Buy 1 Get 2
                                               Free Events



           Notice the increased frequency of
           promotions will not reduce the
           revenue in the later periods

                            Date (Days)
Buy 1 Get X Free
• Best Practices
   – Always have item clearance sale at the same time as an item sale, to sink
     the currency out of the system at an accelerated rate; this prevents
     hoarding or stockpiling of premium currency
   – Seasonal item inventory (whose date has passed) is always a good target
     for a clearance
                MON         TUE       WED        THU         FRI        SAT       SUN       Total
               10 coins   10 coins   20 coins              10 coins   10 coins   10 coins
   Purchased                                     None                                       $60
               for $10    for $10    for $10               for $10    for $10    for $10
     Spent     10 coins   10 coins   10 coins   10 coins   10 coins   10 coins   10 coins

    Balance    0 coins    0 coins    10 coins   0 coins    0 coins    0 coins    0 coins
               10 coins   10 coins   20 coins   10 coins   10 coins   10 coins   10 coins
   Purchased                                                                                $70
               for $10    for $10    for $10    for $10    for $10    for $10    for $10
     Spent     10 coins   10 coins   20 coins   10 coins   10 coins   10 coins   10 coins

    Balance    0 coins    0 coins    0 coins    0 coins    0 coins    0 coins    0 coins

                                        User spends 2x more than
                                         normal due to item sale
BEST PRACTICE #7
IN-GAME DISCOUNT CARD




         Confidential   32
In-Game Discount Card
In-Game Discount Card
BEST PRACTICE #8
TRY BEFORE YOU BUY
Try Before You Buy
Try Before You Buy
Try Before You Buy
BEST PRACTICE #9
PRESS YOUR LUCK
Press Your Luck
Press Your Luck
BEST PRACTICE #10
MYSTERY CRATES
Mystery Crates
BEST PRACTICE #11
CROSS-BREEDING
Cross-Breeding
Cross-Breeding
Cross-Breeding
Cross-Breeding
Josh Burns:
josh@6waves.com

Publishing Inquiries:
bd@6waves.com




   Confidential         49

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Best Practices for Maximizing Revenue in Free-to-Play Games - Josh Burns from 6Waves

Editor's Notes

  • #8: - Show low price point item on the side. Picture of item worth 1fbc
  • #11: - New birds are what generates the most revenue in Birdland- it is important that this is the first offer the player sees upon entering the game.
  • #12: Comparison between March 5th and March 6th data:Daily Revenue: Increased 24%Pay Rate: Increased 28%ARPU: increased 120%Remove dates/blow up graphRemove different peaksOn the bottom write time, on the side write metricsFind announcement if possible
  • #18: Compare this with the daily login bonus for sunny beach. Sunny beach initially gave coins as the reward, but the difference was that they rewarded the user with the same number of coins every day he/she returned. In this case, a higher reward for every day they come back is a greater incentive.
  • #20: Note the item is exclusive to the daily login bonus.Remove data, show only as an example of well implemented daily login bonus.