The Illumination Project:
A Story of Commitment,
Hope and Action
Bowling Green
State University
MOD Anniversary Conference
Robert “Jake” Jacobs
October 28, 2016
Bgsu keynote  - jake jacobs
Today’s Purpose
To enable you to see new possibilities for
how to rapidly improve relationships
between multiple parties in contentious
situations.
Outcomes
• A reminder of the tragic consequences of broken
relationships in our communities
• Seeing the world through a new lens: Polarity
• Thinking as a promising path forward
• Understanding The Illumination Project – what it
is, how it works and what it is accomplishing
• Ideas for how you can leverage your learning
Agenda
• Context and Background
• Project Status
• Understanding The Illumination Project – what it
is, how it works and what it is accomplishing
• Leveraging Lessons Learned
Copyright © PMA 2002
Polarity Map ™
Current Situation
Phase 1
Planning
Phase 2
Steering Group Development
Phase 3
CommunityInput, Research, Analysis/ Findings, ActionsDefined
Phase 4
Evaluation
THE ILLUMINATIONPROJECT
Phase 5
Ongoing
SeptJulyJuneMayAprilMarchJanDecNovOct Feb AugSept
Enhance police-community relationships throughout the city and all parts of CPD
Bring together all parts of the community to promote calm, measured exploration of public sentiment
Celebrate what is working well in police-community relations
Agree what and how to change, preserving both Public Safety and Civil Liberties
Increase local capacity to have civil, meaningful dialogue with difficult issues
Develop specific, concrete, implementable plans
Local and national events have highlighted
the troubled relationships between police
and their communities.
Listening Session 

The World We’re Living In
and
The Underlying Tension for all
the Charleston Work
Public Safety Individual Rights
Copyright © PMA 2002
Polarity Map ™ 9
Listening Session 

Public Safety
The combination of effective policing services
and citizen involvement that creates a safe,
secure, and livable city.
Copyright © PMA 2002
Polarity Map ™ 10
Listening Session
Individual Rights
The ability for people, regardless of their
individual circumstances, positions, or
authority, to be treated with fairness, equity,
dignity and respect based on the rights and
freedoms described in the US Constitution
and other related laws and customs.
Greater Purpose Statement
Further strengthen Citizen/Police
relationships grounded in
trust and legitimacy
Illumination Project
Copyright © PMA 2002
Polarity Map ™ 12
Polarity Maps
Further Strengthen Citizen/Police Relationships
Grounded In Trust/Legitimacy
Police/Citizens are Divided/Distrustful
Costs from too much focus on Individual Rights to neglect of Public Safety:
1. Loss of trust in municipal authority by citizens, law
enforcement don’t want to work here
2. Increase in crime/disrespect of law
3. Lack sense of safety
4. Lose the big picture of community/police safety
5. Loss of communication, information plus limited English
6. Focus on loudest/most organized voices, not overall need
7. May infringe on another’s rights and concerns between
business and community
8. Negative economic impact, businesses leave
9. Lack of accountability for individuals and lack of justice
for victims
Benefits of Individual Rights:
1. Reduced conflict between law enforcement and
community, recruiting benefit for law enforcement
2. Facilitate open dialogue
3. Actualized freedom
4. Fosters better community leadership
5. Fosters feelings of respect
6. Model representative of US Constitutional Rights
7. City perception as fair and inviting to all races
8. Positive impact on quality of life and economy
9. Empowering people to be responsible, individual
accountability, strong society
Costs from too much focus on Public Safety to neglect of Individual Rights
1. Mistrust of police department, unjust
2. Closed communication, isolated, withdrawn, alienation
3. Tension between haves and have nots
4. Lose community’s willingness to help
5. People feel invisible, treated like objects of no value
6. Polarized community between those with power and
no power
7. Freedom is compromised, police state
8. Increased financial costs to businesses, productivity,
tourism, staff police, lawsuits
9. People dependent on government, stop problem
solving, less community engagement
Benefits of Public Safety:
1. Community trust increases, top draw for law
enforcement
2. Reduction of crime and victimization
3. Increased sense of safety
4. Strong community involvement
5. Divergent ideas about community’s health/welcoming
6. Community pride, raised city profile, positive
reputation
7. Increased fairness and perception of fairness
8. Positive impact on costs living/doing business here
9. More likely to report crimes
Individual
Rights
Public
Safety
Copyright © PMA 2002
Polarity Map ™ 14
The Listening Sessions
Copyright © PMA 2002
Polarity Map ™ 15
The Prayer Gatherings
Copyright © PMA 2002
Polarity Map ™ 16
Community Involvement
Copyright © PMA 2002
Polarity Map ™ 17
Research Partner
Copyright © PMA 2002
Polarity Map ™ 18
6
The National Studies
Copyright © PMA 2002
Polarity Map ™ 19
Every Busy Woman
Boeing
Braithwaite Innovation Group
Cannon Green
Charleston Airport
Charleston Police Department
Charleston Southern University
College of Charleston
The Citadel
MUSC
Pink Moon Consulting
Roper St. Francis
Santee Cooper
SCRA
SC Neuropsychology
SC Ports Authority
Trident Tech
YMCA of Greater Charleston
Charlotte Anderson, Retired 211
Arlethia Lemon-Cusack, Retired NEA
Ethel Rutledge, Consultant
Anne Sbrocchi, Retired Educator
The Facilitators
Copyright © PMA 2002
Polarity Map ™ 20Facilitators’ Training Session
Copyright © PMA 2002
Polarity Map ™ 21Youth Facilitator, Bianca
Early Returns From
the Listening Sessions
Copyright © PMA 2002
Polarity Map ™ 23
Ideas For Action Underway
Listening Session
2016
Welcome! Thank you for caring.
Copyright © PMA 2002
Polarity Map ™ 25
Charleston Police Fund
The City of Charleston
Paul Tinkler Law Firm
Medical University of South Carolina
Roper St. Francis Health Care
Kenneth Canty, Freeland Construction
Daniel Island Community Foundation
Avery Research Center at 

College of Charleston
Convention and Visitors Bureau
Patrick Properties
Keller Williams
Triangle Char and Bar
Indigo Road Restaurant Group
Costco
Greek Orthodox Church
Santee Cooper
Sponsor List Is Growing!
Copyright © PMA 2002
Polarity Map ™ 26
Listening Session
Purpose of Listening Sessions
To get your ideas about
what our police and
citizens can do now to
improve relationships with
one another.
Copyright © PMA 2002
Polarity Map ™
Listening Session 

At The End of Session We Hope You Will:
27
• Appreciate that there are many different leaders and
supporters who are behind this effort
• Have had creative conversations where everyone in
the room feels heard and understood
• Have come up with specific actions which both
citizens and police can take to build trust, respect,
and improve their relationships
• Have confidence that this process is reliable and
good things will result from the it
Copyright © PMA 2002
Polarity Map ™ 28
Small Group Support

Facilitator
• Makes sure everyone in the group has an opportunity
to speak
• Keeps track of time to make sure tasks are
completed in the on time
• Explains assignments introduced from the front of the
room in more detail so you know you’re doing the
right work
• Records your responses to questions on paper so no
one’s ideas get lost
Copyright © PMA 2002
Polarity Map ™
So we all may better understand and appreciate what
everyone brings here today, please share...
• Your name
• Your role in the community
• How long you’ve lived in Charleston or loved
Charleston
• Why you came to today’s Listening Session



1 minute max for each person please☺ 29
Listening Session 

Introductions
Copyright © PMA 2002
Polarity Map ™
Agenda
We Will Discuss…
30
• What Makes The Illumination Project Different
• A New Way of Building Respectful Partnerships
• Your Ideas For the Future
Copyright © PMA 2002
Polarity Map ™ 31
Listening Session 

Group Agreements
• Speak Your Truth and Listen for Others’ Truths (Remember
persuading is different than informing.)
• Be Honest with Others and Be Considerate
• Say Your Piece and Leave Time For Others to Say Their Piece
(Don’t assume you have more or less to say than others.)
• Remember Past and Current Situations and Focus on the
Future
• Stay on Topic and Pay Attention to One Another
• Turn Phones Off or to Vibrate Only
Copyright © PMA 2002
Polarity Map ™ 32
Listening Session 

Who’s Involved?
• Process Management Team (10)
• Citizen Steering Group (22)
• Community Resource Group (77)
• Listening Sessions Facilitators (33)
• The Citizens of Charleston (unlimited)
Copyright © PMA 2002
Polarity Map ™ 33
Listening Session 

Citizen Steering Group Subgroups
• Community Resource Group
• School/Youth Inclusion Strategies
• Faith Community Engagement and Activities
• Facilitator Recruitment and Training
• Research/Metrics
• Things the Citizen Steering Group Can do Together
Copyright © PMA 2002
Polarity Map ™ 34Boyz to Gentlemen
Copyright © PMA 2002
Polarity Map ™ 35
Community Resource Group
Sharing Thoughts
Copyright © PMA 2002
Polarity Map ™ 36
Community Resource
Group Activity
Copyright © PMA 2002
Polarity Map ™ 37
Seidler and Scott
Discussing Ideas
Individual
Rights
Public
Safety
Further Strengthen Citizen/Police
Relationships Grounded
Citizens/Police are Divided/Distrustful
Benefits of Public Safety:
1.Community trust increases,
top draw for law
enforcement
2.Reduction of crime and
victimization
3.Increased sense of safety
Costs from too much focus on Public Safety to neglect of
Individual Rights
1.Mistrust of police
department, unjust
2.Lose community’s
willingness to help
3.People feel invisible,
treated like objects with no
value
Benefits of Individual Rights:
1. Reduced conflict between
law enforcement and
community, recruiting
benefit for law enforcement
2.Fosters better community
leadership
3.Fosters feeling of respect
Costs from too much focus on Individual Rights to
neglect of Public Safety:
1.Loss of trust in municipal
authority by citizens, law
enforcement don’t want to
work here
2.Increase in crime/disrespect
of law
3.Lack sense of safety
Copyright © PMA 2002
Polarity Map ™ 39
Listening Session 

Building Respectful Partnerships
QUESTION
We recognize the issues facing our society, that
are at the forefront across our country, involving
citizen and police encounters that led to tragedy.
In light of the current environment, what are your
concerns about building respectful partnerships
in the Charleston community between citizens
and police?
Copyright © PMA 2002
Polarity Map ™ 40
Listening Session 

Building Respectful Partnerships
QUESTION
We recognize the issues facing our society, that
are at the forefront across our country, involving
citizen and police encounters that led to tragedy.
In light of the current environment, what are your
hopes about building respectful partnerships in
the Charleston community between citizens and
police?
Copyright © PMA 2002
Polarity Map ™ 41
Listening Session

Action Ideas for the Future
What suggestions do you have for police to
further strengthen relationships with citizens
that both preserve Public Safety and
safeguard Individual Rights? 

For example, ideas about what police could
start doing, stop doing, continue doing and do
more (any of these).
Copyright © PMA 2002
Polarity Map ™ 42
IDEAS FOR POLICE
Ideas For The Future
Copyright © PMA 2002
Polarity Map ™ 43
Listening Session

Action Ideas for the Future
What suggestions do you have for citizens to
further strengthen relationships with police
that both safeguard Individual Rights and
preserve Public Safety?
For example, ideas about what citizens could
start doing, stop doing, continue doing and do
more (any of these).
Copyright © PMA 2002
Polarity Map ™
Ideas For The Future
44
IDEAS FOR CITIZENS
Copyright © PMA 2002
Polarity Map ™ 45
Listening Session 

Posting and Priority Choice
Instructions
• Choose your PRIORITY (BEST) ideas from two tables
close to yours
• Each person has 5 choices total
• A check mark with your pen is how you show your choice
• No more than one check mark for each idea
Copyright © PMA 2002
Polarity Map ™ 46
PRIORITIES IDEAS FOR POLICE
Ideas For The Future
Copyright © PMA 2002
Polarity Map ™ 47
PRIORITIES IDEAS FOR CITIZENS
Ideas For The Future
Copyright © PMA 2002
Polarity Map ™ 48
Listening Session 

Headline Report Outs
• Each facilitator call out top 2-3 ideas from their
group’s list
Copyright © PMA 2002
Polarity Map ™ 49
April 6 College of Charleston
April 12 Hellenic Center
April 13 Bishop Gadsden Retirement Ctr.
April 13 ILA Hall (NAACP Co-sponsor)
April 14 St. Andrews Old Middle School
April 19 James Island Charter High
April 26 Hellenic Center
April 27 The Shaw Center
May 8 Hellenic Center
Public Listening Sessions
Copyright © PMA 2002
Polarity Map ™ 50
A Promising Path Forward for
Charleston, SC…and the Country
Chief Greg Mullen
Mayor Joe Reilly Margaret Seidler
Robert “Jake” Jacobs
Chandra Irvin Bob Seidler
Recruitment Strategies
Copyright © PMA 2002
Polarity Map ™ 55
Recruitment Strategies
Copyright © PMA 2002
Polarity Map ™ 56
Recruitment Strategies

Print, Radio and Outreach
Copyright © PMA 2002
Polarity Map ™ 57
Recruitment Strategies

Flyer Distribution
Copyright © PMA 2002
Polarity Map ™ 58
Recruitment Strategies
Copyright © PMA 2002
Polarity Map ™ 59
Copyright © PMA 2002
Polarity Map ™ 60
Regardless of the
circumstances or who was
right or wrong, the outcome
was the same – communities
were being ripped apart. I
care deeply about Charleston,
its citizens and my officers
and I wondered would we be
next? My answer came on
June 17, 2015.
The Illumination Project
Strategic Planning and Implementation Report
Copyright © PMA 2002
Polarity Map ™
Five Strategic Goals:
2017 — 2020
61
Goal 1 | Different Cultures and Backgrounds
Goal 2 | Respectful, Trusting Relationships
Goal 3 | Training Curriculum
Goal 4 | Policies and Procedures
Goal 5 | Community Policing
Copyright © PMA 2002
Polarity Map ™
Ten 2016 High Priority Strategies
62
Goal 1: Develop better understanding between citizens and police of
different cultures, backgrounds, and experiences to build mutually
beneficial relationships
1.2P Objective: Police contribute to creation of diverse partnerships to

enhance community safety
STRATEGY 1
Collaborate with citizens who are disproportionately impacted by crime to
develop crime reduction strategies to improve relationships and gain
cooperation
Measurement: Identify the top 5 crime prone neighborhoods within the
city based on crime analysis data; conduct listening sessions within these
neighborhoods to build a mutual understanding and strategy to address
crime; measure change in crime rates; measure change in relationships
by involving neighbors to conduct a door-to-door survey
Copyright © PMA 2002
Polarity Map ™ 63
Getting the Word Out
Copyright © PMA 2002
Polarity Map ™ 64
Copyright © PMA 2002
Polarity Map ™ 65
Copyright © PMA 2002
Polarity Map ™ 66
Copyright © PMA 2002
Polarity Map ™ 67
Copyright © PMA 2002
Polarity Map ™
Listening Session Approach:
6 C’s
Convene
Create Context
Connect to the Content
Craft Your Preferred Future
Commit to the Cause
Close
Listening Session Defined
This approach substantively improves the relationship between
the police and the citizens they serve.
This substantive improvement happens through mindset
change, behavioral change, and structural change.
These three types of change are substantive, begin
immediately, and stick over.
Copyright © PMA 2002
Polarity Map ™ 71
The Illumination Project, if it is to realize its full
potential, needs to become a regular way of
working and living in the city of Charleston.
When it becomes this type of ongoing process
we will both have completed our work and at
the same time ensured the work to further
improve the relationship between citizens and
police, with trust and legitimacy, will never end.
Bgsu keynote  - jake jacobs

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Bgsu keynote - jake jacobs

  • 1. The Illumination Project: A Story of Commitment, Hope and Action Bowling Green State University MOD Anniversary Conference Robert “Jake” Jacobs October 28, 2016
  • 3. Today’s Purpose To enable you to see new possibilities for how to rapidly improve relationships between multiple parties in contentious situations.
  • 4. Outcomes • A reminder of the tragic consequences of broken relationships in our communities • Seeing the world through a new lens: Polarity • Thinking as a promising path forward • Understanding The Illumination Project – what it is, how it works and what it is accomplishing • Ideas for how you can leverage your learning
  • 5. Agenda • Context and Background • Project Status • Understanding The Illumination Project – what it is, how it works and what it is accomplishing • Leveraging Lessons Learned
  • 6. Copyright © PMA 2002 Polarity Map ™ Current Situation Phase 1 Planning Phase 2 Steering Group Development Phase 3 CommunityInput, Research, Analysis/ Findings, ActionsDefined Phase 4 Evaluation THE ILLUMINATIONPROJECT Phase 5 Ongoing SeptJulyJuneMayAprilMarchJanDecNovOct Feb AugSept Enhance police-community relationships throughout the city and all parts of CPD Bring together all parts of the community to promote calm, measured exploration of public sentiment Celebrate what is working well in police-community relations Agree what and how to change, preserving both Public Safety and Civil Liberties Increase local capacity to have civil, meaningful dialogue with difficult issues Develop specific, concrete, implementable plans
  • 7. Local and national events have highlighted the troubled relationships between police and their communities. Listening Session 
 The World We’re Living In
  • 8. and The Underlying Tension for all the Charleston Work Public Safety Individual Rights
  • 9. Copyright © PMA 2002 Polarity Map ™ 9 Listening Session 
 Public Safety The combination of effective policing services and citizen involvement that creates a safe, secure, and livable city.
  • 10. Copyright © PMA 2002 Polarity Map ™ 10 Listening Session Individual Rights The ability for people, regardless of their individual circumstances, positions, or authority, to be treated with fairness, equity, dignity and respect based on the rights and freedoms described in the US Constitution and other related laws and customs.
  • 11. Greater Purpose Statement Further strengthen Citizen/Police relationships grounded in trust and legitimacy Illumination Project
  • 12. Copyright © PMA 2002 Polarity Map ™ 12 Polarity Maps
  • 13. Further Strengthen Citizen/Police Relationships Grounded In Trust/Legitimacy Police/Citizens are Divided/Distrustful Costs from too much focus on Individual Rights to neglect of Public Safety: 1. Loss of trust in municipal authority by citizens, law enforcement don’t want to work here 2. Increase in crime/disrespect of law 3. Lack sense of safety 4. Lose the big picture of community/police safety 5. Loss of communication, information plus limited English 6. Focus on loudest/most organized voices, not overall need 7. May infringe on another’s rights and concerns between business and community 8. Negative economic impact, businesses leave 9. Lack of accountability for individuals and lack of justice for victims Benefits of Individual Rights: 1. Reduced conflict between law enforcement and community, recruiting benefit for law enforcement 2. Facilitate open dialogue 3. Actualized freedom 4. Fosters better community leadership 5. Fosters feelings of respect 6. Model representative of US Constitutional Rights 7. City perception as fair and inviting to all races 8. Positive impact on quality of life and economy 9. Empowering people to be responsible, individual accountability, strong society Costs from too much focus on Public Safety to neglect of Individual Rights 1. Mistrust of police department, unjust 2. Closed communication, isolated, withdrawn, alienation 3. Tension between haves and have nots 4. Lose community’s willingness to help 5. People feel invisible, treated like objects of no value 6. Polarized community between those with power and no power 7. Freedom is compromised, police state 8. Increased financial costs to businesses, productivity, tourism, staff police, lawsuits 9. People dependent on government, stop problem solving, less community engagement Benefits of Public Safety: 1. Community trust increases, top draw for law enforcement 2. Reduction of crime and victimization 3. Increased sense of safety 4. Strong community involvement 5. Divergent ideas about community’s health/welcoming 6. Community pride, raised city profile, positive reputation 7. Increased fairness and perception of fairness 8. Positive impact on costs living/doing business here 9. More likely to report crimes Individual Rights Public Safety
  • 14. Copyright © PMA 2002 Polarity Map ™ 14 The Listening Sessions
  • 15. Copyright © PMA 2002 Polarity Map ™ 15 The Prayer Gatherings
  • 16. Copyright © PMA 2002 Polarity Map ™ 16 Community Involvement
  • 17. Copyright © PMA 2002 Polarity Map ™ 17 Research Partner
  • 18. Copyright © PMA 2002 Polarity Map ™ 18 6 The National Studies
  • 19. Copyright © PMA 2002 Polarity Map ™ 19 Every Busy Woman Boeing Braithwaite Innovation Group Cannon Green Charleston Airport Charleston Police Department Charleston Southern University College of Charleston The Citadel MUSC Pink Moon Consulting Roper St. Francis Santee Cooper SCRA SC Neuropsychology SC Ports Authority Trident Tech YMCA of Greater Charleston Charlotte Anderson, Retired 211 Arlethia Lemon-Cusack, Retired NEA Ethel Rutledge, Consultant Anne Sbrocchi, Retired Educator The Facilitators
  • 20. Copyright © PMA 2002 Polarity Map ™ 20Facilitators’ Training Session
  • 21. Copyright © PMA 2002 Polarity Map ™ 21Youth Facilitator, Bianca
  • 22. Early Returns From the Listening Sessions
  • 23. Copyright © PMA 2002 Polarity Map ™ 23 Ideas For Action Underway
  • 25. Copyright © PMA 2002 Polarity Map ™ 25 Charleston Police Fund The City of Charleston Paul Tinkler Law Firm Medical University of South Carolina Roper St. Francis Health Care Kenneth Canty, Freeland Construction Daniel Island Community Foundation Avery Research Center at 
 College of Charleston Convention and Visitors Bureau Patrick Properties Keller Williams Triangle Char and Bar Indigo Road Restaurant Group Costco Greek Orthodox Church Santee Cooper Sponsor List Is Growing!
  • 26. Copyright © PMA 2002 Polarity Map ™ 26 Listening Session Purpose of Listening Sessions To get your ideas about what our police and citizens can do now to improve relationships with one another.
  • 27. Copyright © PMA 2002 Polarity Map ™ Listening Session 
 At The End of Session We Hope You Will: 27 • Appreciate that there are many different leaders and supporters who are behind this effort • Have had creative conversations where everyone in the room feels heard and understood • Have come up with specific actions which both citizens and police can take to build trust, respect, and improve their relationships • Have confidence that this process is reliable and good things will result from the it
  • 28. Copyright © PMA 2002 Polarity Map ™ 28 Small Group Support
 Facilitator • Makes sure everyone in the group has an opportunity to speak • Keeps track of time to make sure tasks are completed in the on time • Explains assignments introduced from the front of the room in more detail so you know you’re doing the right work • Records your responses to questions on paper so no one’s ideas get lost
  • 29. Copyright © PMA 2002 Polarity Map ™ So we all may better understand and appreciate what everyone brings here today, please share... • Your name • Your role in the community • How long you’ve lived in Charleston or loved Charleston • Why you came to today’s Listening Session
 
 1 minute max for each person please☺ 29 Listening Session 
 Introductions
  • 30. Copyright © PMA 2002 Polarity Map ™ Agenda We Will Discuss… 30 • What Makes The Illumination Project Different • A New Way of Building Respectful Partnerships • Your Ideas For the Future
  • 31. Copyright © PMA 2002 Polarity Map ™ 31 Listening Session 
 Group Agreements • Speak Your Truth and Listen for Others’ Truths (Remember persuading is different than informing.) • Be Honest with Others and Be Considerate • Say Your Piece and Leave Time For Others to Say Their Piece (Don’t assume you have more or less to say than others.) • Remember Past and Current Situations and Focus on the Future • Stay on Topic and Pay Attention to One Another • Turn Phones Off or to Vibrate Only
  • 32. Copyright © PMA 2002 Polarity Map ™ 32 Listening Session 
 Who’s Involved? • Process Management Team (10) • Citizen Steering Group (22) • Community Resource Group (77) • Listening Sessions Facilitators (33) • The Citizens of Charleston (unlimited)
  • 33. Copyright © PMA 2002 Polarity Map ™ 33 Listening Session 
 Citizen Steering Group Subgroups • Community Resource Group • School/Youth Inclusion Strategies • Faith Community Engagement and Activities • Facilitator Recruitment and Training • Research/Metrics • Things the Citizen Steering Group Can do Together
  • 34. Copyright © PMA 2002 Polarity Map ™ 34Boyz to Gentlemen
  • 35. Copyright © PMA 2002 Polarity Map ™ 35 Community Resource Group Sharing Thoughts
  • 36. Copyright © PMA 2002 Polarity Map ™ 36 Community Resource Group Activity
  • 37. Copyright © PMA 2002 Polarity Map ™ 37 Seidler and Scott Discussing Ideas
  • 38. Individual Rights Public Safety Further Strengthen Citizen/Police Relationships Grounded Citizens/Police are Divided/Distrustful Benefits of Public Safety: 1.Community trust increases, top draw for law enforcement 2.Reduction of crime and victimization 3.Increased sense of safety Costs from too much focus on Public Safety to neglect of Individual Rights 1.Mistrust of police department, unjust 2.Lose community’s willingness to help 3.People feel invisible, treated like objects with no value Benefits of Individual Rights: 1. Reduced conflict between law enforcement and community, recruiting benefit for law enforcement 2.Fosters better community leadership 3.Fosters feeling of respect Costs from too much focus on Individual Rights to neglect of Public Safety: 1.Loss of trust in municipal authority by citizens, law enforcement don’t want to work here 2.Increase in crime/disrespect of law 3.Lack sense of safety
  • 39. Copyright © PMA 2002 Polarity Map ™ 39 Listening Session 
 Building Respectful Partnerships QUESTION We recognize the issues facing our society, that are at the forefront across our country, involving citizen and police encounters that led to tragedy. In light of the current environment, what are your concerns about building respectful partnerships in the Charleston community between citizens and police?
  • 40. Copyright © PMA 2002 Polarity Map ™ 40 Listening Session 
 Building Respectful Partnerships QUESTION We recognize the issues facing our society, that are at the forefront across our country, involving citizen and police encounters that led to tragedy. In light of the current environment, what are your hopes about building respectful partnerships in the Charleston community between citizens and police?
  • 41. Copyright © PMA 2002 Polarity Map ™ 41 Listening Session
 Action Ideas for the Future What suggestions do you have for police to further strengthen relationships with citizens that both preserve Public Safety and safeguard Individual Rights? 
 For example, ideas about what police could start doing, stop doing, continue doing and do more (any of these).
  • 42. Copyright © PMA 2002 Polarity Map ™ 42 IDEAS FOR POLICE Ideas For The Future
  • 43. Copyright © PMA 2002 Polarity Map ™ 43 Listening Session
 Action Ideas for the Future What suggestions do you have for citizens to further strengthen relationships with police that both safeguard Individual Rights and preserve Public Safety? For example, ideas about what citizens could start doing, stop doing, continue doing and do more (any of these).
  • 44. Copyright © PMA 2002 Polarity Map ™ Ideas For The Future 44 IDEAS FOR CITIZENS
  • 45. Copyright © PMA 2002 Polarity Map ™ 45 Listening Session 
 Posting and Priority Choice Instructions • Choose your PRIORITY (BEST) ideas from two tables close to yours • Each person has 5 choices total • A check mark with your pen is how you show your choice • No more than one check mark for each idea
  • 46. Copyright © PMA 2002 Polarity Map ™ 46 PRIORITIES IDEAS FOR POLICE Ideas For The Future
  • 47. Copyright © PMA 2002 Polarity Map ™ 47 PRIORITIES IDEAS FOR CITIZENS Ideas For The Future
  • 48. Copyright © PMA 2002 Polarity Map ™ 48 Listening Session 
 Headline Report Outs • Each facilitator call out top 2-3 ideas from their group’s list
  • 49. Copyright © PMA 2002 Polarity Map ™ 49 April 6 College of Charleston April 12 Hellenic Center April 13 Bishop Gadsden Retirement Ctr. April 13 ILA Hall (NAACP Co-sponsor) April 14 St. Andrews Old Middle School April 19 James Island Charter High April 26 Hellenic Center April 27 The Shaw Center May 8 Hellenic Center Public Listening Sessions
  • 50. Copyright © PMA 2002 Polarity Map ™ 50
  • 51. A Promising Path Forward for Charleston, SC…and the Country
  • 52. Chief Greg Mullen Mayor Joe Reilly Margaret Seidler
  • 53. Robert “Jake” Jacobs Chandra Irvin Bob Seidler
  • 55. Copyright © PMA 2002 Polarity Map ™ 55 Recruitment Strategies
  • 56. Copyright © PMA 2002 Polarity Map ™ 56 Recruitment Strategies
 Print, Radio and Outreach
  • 57. Copyright © PMA 2002 Polarity Map ™ 57 Recruitment Strategies
 Flyer Distribution
  • 58. Copyright © PMA 2002 Polarity Map ™ 58 Recruitment Strategies
  • 59. Copyright © PMA 2002 Polarity Map ™ 59
  • 60. Copyright © PMA 2002 Polarity Map ™ 60 Regardless of the circumstances or who was right or wrong, the outcome was the same – communities were being ripped apart. I care deeply about Charleston, its citizens and my officers and I wondered would we be next? My answer came on June 17, 2015. The Illumination Project Strategic Planning and Implementation Report
  • 61. Copyright © PMA 2002 Polarity Map ™ Five Strategic Goals: 2017 — 2020 61 Goal 1 | Different Cultures and Backgrounds Goal 2 | Respectful, Trusting Relationships Goal 3 | Training Curriculum Goal 4 | Policies and Procedures Goal 5 | Community Policing
  • 62. Copyright © PMA 2002 Polarity Map ™ Ten 2016 High Priority Strategies 62 Goal 1: Develop better understanding between citizens and police of different cultures, backgrounds, and experiences to build mutually beneficial relationships 1.2P Objective: Police contribute to creation of diverse partnerships to
 enhance community safety STRATEGY 1 Collaborate with citizens who are disproportionately impacted by crime to develop crime reduction strategies to improve relationships and gain cooperation Measurement: Identify the top 5 crime prone neighborhoods within the city based on crime analysis data; conduct listening sessions within these neighborhoods to build a mutual understanding and strategy to address crime; measure change in crime rates; measure change in relationships by involving neighbors to conduct a door-to-door survey
  • 63. Copyright © PMA 2002 Polarity Map ™ 63 Getting the Word Out
  • 64. Copyright © PMA 2002 Polarity Map ™ 64
  • 65. Copyright © PMA 2002 Polarity Map ™ 65
  • 66. Copyright © PMA 2002 Polarity Map ™ 66
  • 67. Copyright © PMA 2002 Polarity Map ™ 67
  • 68. Copyright © PMA 2002 Polarity Map ™
  • 69. Listening Session Approach: 6 C’s Convene Create Context Connect to the Content Craft Your Preferred Future Commit to the Cause Close
  • 70. Listening Session Defined This approach substantively improves the relationship between the police and the citizens they serve. This substantive improvement happens through mindset change, behavioral change, and structural change. These three types of change are substantive, begin immediately, and stick over.
  • 71. Copyright © PMA 2002 Polarity Map ™ 71 The Illumination Project, if it is to realize its full potential, needs to become a regular way of working and living in the city of Charleston. When it becomes this type of ongoing process we will both have completed our work and at the same time ensured the work to further improve the relationship between citizens and police, with trust and legitimacy, will never end.