Blancco Recharge - BMDE Optimizations & Updates

Blancco Proprietary & Confidential. Do Not Copy or Distribute. Copyright © 2018 Blancco Oy Ltd. All rights reserved.
BLANCCO RECHARGE
BMDE Optimizations & Updates

Presenters
Russ Ernst
EVP Products and Technology
Arttu Ikonen
EMEA Sales Engineer

Agenda
• Mobile Refurbished Market Data
• New Blancco Mobile Diagnostics & Erasure releases
• Potential time savings from Blancco Mobile Diagnostics app
• Mobile Carrier Insights integration overview
• Blancco cosmetic grading overview
• Events & industry news
• Q&A

Russ Ernst
Blancco EVP Products and Technology

Percentage of the adult population that currently uses each kind
of device; survey-based 1, 2
Mobile device usage is growing
78% of adults in the Unites States use smartphones (2018)
257.3 million
the estimated number of
smartphone users in
the United States in
2018 3
Sources: 1. We Are Social 2018, 2. We are Social 2016, 3. Statista, 4. Statista
$84 billion
revenue from
smartphone sales in
North America in 2017 4

Worldwide refurbished smartphones
market size 1
Refurbished smartphones near 10%
of the total global smartphone market
Sources: 1. Counterpoint Research, 2. IDC 2018
$180
average selling price worldwide for a
used smartphone expected in 2020 2
Average selling price for a used smartphone
worldwide 2
140 million units
global market for refurbished
smartphones in 2017 1
10%
of total global
smartphone market
are refurbished
phones 1
25%
of all pre-owned phones
are sold back into the
market; of these only
some are refurbished 1
[About the worldwide market]: “Increased
smartphone prices at the high end of the spectrum
has led to many consumers holding on to their
phones longer than expected, but at the same time,
it has raised the average selling price of a used
device in the secondary market.” – IDC 2

Blancco Mobile Device Eraser 3.8.4
7
• Carrier Insight Integration
– Able to check carrier locks, SIM lock, FMiP and stolen phone.
• Apple iOS Factory Reset
• Minor diagnostic enhancements
– Filtering feature tests
– Combining menu & recent apps key
• Input page for cosmetic grading

Blancco Mobile Device Eraser 3.9
8
• Dual SIM capability
• Diagnostic Dummy Tests
– Speaker, Display, and Camera tests
– Selectable frequency
• Android Flashing
– Update to OS specified by customer

BMDE Diagnostics Efficiency Improvements
• New UI/UX with increased efficiency
• Operator controlled test execution
• One page assisted tests category
• Runtime skip option for manual tests category
• Improved fingerprint sensor test

New user interface and experience
• Replaced Yes/No pop ups with Green tick/Red cross
icons for user to Pass and Fail the test respectively
• No more long wait time to Pass or Fail the test
• Removed retest for failed tests from test wizard

• Removed stop button &
introduced white cross icon on
top left corner to stop test
execution
• Broader test icon tray for
automated and assisted test
categories to accommodate all
the test on one page
• Removed not required UI
elements e.g. Heartbeat graph

• Introduced orange color for highlighting “Not
Performed” tests
• Grayed out color for not supported features.
Final result for these tests is N/A

Operator controlled test execution
• Operator controlled play
back and execution time
• Play and Stop button for
recording and playback
respectively
• Efficient & simultaneous
testing on multiple
devices

Operator controlled test execution
• User controlled
recording & playback
for audio & video tests

One page assisted tests category
• All assisted tests on one single page
• Operator can perform the test in any
order
• Faster test execution of assisted test
category
• “Next” button to proceed to manual
test category
• Malfunctioning H/W fails on tap of
“Next” icon if not passed on user
inputs

• Ability to skip manual tests during
runtime
• Tap on “Skip” icon marks the test
as “Not Performed” & lands
operator to the next test in the
sequence
Runtime skip option for manual tests
category

Improved fingerprint sensor test
• Execute Fingerprint sensor test
• Tap on “Settings” on the pop up
• Tap on “Touch ID & Passcode” option

Improved fingerprint sensor test
• Start tapping on fingerprint sensor as
instructed on device
• If an operator see/does not see a
clear enrollment of fingerprint in the
form of red lines, he taps on the
Blancco icon on the top left corner
• Operator is then redirected to Blancco
app. He can then Pass or Fail the test
based on his observation
• Note: Operator can still enroll the
complete fingerprint as per the current
test execution. In that case, test
would Pass or Fail automatically

Parameter Old UI/UX New UI/UX Productivity rise
Android processing productivity 18 devices/hour/person 24 devices/hour/person 33%
iOS processing productivity 15 devices/hour/person 21 devices/hour/person 40%
Parallel processing ability Up to 4 connected
devices at a time
Up to 10 connected
devices at a time
Additional 6 devices can
be processed in parallel
Fingerprint sensor test 45 seconds to complete
end to end test
Maximum of 18 seconds to
complete the test
27 seconds saved
*Estimates were derived based on inhouse lab testing while running 4 devices in parallel
Efficiency Stats

Arttu Ikonen
EMEA Sales Engineer

• Carrier Insights was developed with PrologMobile to improve hardware
detection and automate processing of mobile devices
• Queries Carrier and FMIP & Black / Greylist information over
PrologMobile API
• Fully automated process integrated into Dynamic Workflows
Mobile Carrier Insights integration

• New panel based view for device specific
questions i.e. cosmetic grading
• One view to see all questions
• Answers can be used later in a process
workflow
– i.e. Master Grade (A,A+,B), Workflow paths
• Questions, results and process configured in
Dynamic Workflow editor
Blancco cosmetic grading panel

The cosmetic grading panel opens automatically when ‘Grading
Panel’ is part of the workflow
Blancco cosmetic grading panel

Erasure Report
Cosmetic Grading & Carrier
Insight results will be
automatically updated to the
Erasure Report, ready for audit or
external system integration.

MWC Barcelona
Russ Ernst
EVP Products & Technology, Blancco

Blancco Proprietary & Confidential. Do Not Copy or Distribute. Copyright © 2018 Blancco Oy Ltd. All rights reserved. 27
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