Bloomin

Confidential - september 16
EMPLOYEE EXPERIENCE
For leaders who know that high-performing
and motivated employees matter
www.bloomin.digital

Resignation rate decreased by 75%
Laurence Vanhée,
Former Chief Happiness Officer at the Belgian
Ministry of Social Security
Absenteeism decreased by 26%
Productivity increased by 20%
Unsolicited applications increased +500% each year
0 strike day
MOTIVATION... A STRONG IMPACT ON
EMPLOYEE PERFORMANCE

DATA DRIVEN, BLOOMIN INCREASES
PERFORMANCE
ENHANCE YOUR
EMPLOYER
ATTRACTIVENESS
BOOST
PRODUCTIVITY
Happiness makes people more productive at work, according to the latest research
from the University of Warwick. Happy employees work harder and are around 12%
more productive, while unhappy workers are 10% less productive.
According to Forbes, the cost (including interviewing, hiring, training, reduced productivity, lost opportunity
costs…) to replace an employee is $16k for entry level employees, $120k for mid-level employees, $960k
for hight-level or highly specialized employees.
According to the CNAM, the total cost for sick leave in France was 60 billions of euros in 2014
Your candidates are probably your next customers, it is crucial to treat them as well as
your current customers.
Make sure your hiring process fits in with applicants. It’s the best way to attract the best
talents.

CORE ISSUES TO BE SOLVED
Instant, regular and frequent KPIs
A simple tool used by everyone with an excellent response rate
A win-win model based on transparency
A continuous improvement approach: enployee
measurement approach
Make smarter decisions with right indicators

TO TRULY UNDERSTAND WHAT DRIVES EMPLOYEE MOTIVATION
YOU NEED TO MEASURE THE EMPLOYEE EXPERIENCE
Working
conditions
My activity
Corporate
(éthic, values, vision,
governance, strategy)
Management The working
atmosphere
My prospects
Pay and
benefits
Meetings
Support of my
colleagues
My ressources
Recruitement
My desk
Security situation
Expense report
Company
restaurant
IT system Procèsses
My missions
The organisation of the
company
Communication
Corporate social
responsibility
Workforce diversity
Reputation of my
company
Gender equity
Corporate
Strategy
Understanding of the
mission
annual review assessment
My targets
Opportunity to
express its
opinion
Support of my
management
eadership of my
manager
Created by Thibault Geffroy
from the Noun Project
Created by Michael Finney
Working environment Business evening
Team breakfast Annual party
Confidence among
colleagues
Solidarity among
colleagues
Created by Tomas Knopp
Training
Lsystem of
promotion
The future of their
trade
Change of
profession My employability
My salary Various advantages
Food Stamps Pay rise
Vacation days
Stocks options
Employee journey cartography: 250+ items

Diag
Mood
Target : all employees and/or according to the life cycle of the employees
Frequency : regular (several times per year)
Immediate (according to an event: product launch, annual results, the annual party …)
Time : Less than 10 minutes
Target : according to the life cycle of the employees
Frequency: frequent and according to the event (after a meeting, for weekly reporting,
when getting to the office…)
Time: less than 1 minute
2 MODULES TO MEASURE THE EMPLOYEE EXPERIENCE

SIMPLE TOOLS USED BY EVERYONE
SIMPLE
Start instantly and quickly your study
by creating your own questions or by using our library of
questions tailored to each situation.
The simple and intuitive design allows to instantly manage the
tool.
Connected to the ecosystem, Bloomin can be used
directly from your everyday tools (email, Slack, Hipchat,
Salesforce…).
Gifs, emoticons, pictograms
allows collaborators to share their feelings more easily
and are in line with Generation Y way of
communicating.

A TRANSPARENT WIN-WIN APPROACH
By allowing greater flexibility in responses,
feedback is more accurate and fair. Really discover what engages your
employees. Bloomin is responsive to all devices (Computers, tablets
and mobile).
Results are visible immediately
for employees and managers. This transparency strengthens
the sense of confidence and forsters participation rate that is
80% on average.
TRANSPARENT
8

Internal Data
Internal Social Network
…
API
MAKE SMARTER DECISIONS WITH RIGHT INDICATORS

Confidentiel - septembre 16
BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS
Data visualization :
ü Exploitable results from the Bloomin interface
ü Format selection (pie chart, bars, lines…)
ü Drill down
ü Ability to export data in CSV, via our API
Benchmark :
ü Sort by profile
ü Ability to compare with other « anonymized » companies
in your industry.

BACK OFFICE DASHBOARD WITH ACTIONABLE INDICATORS
Insights :
ü Report of weak signals
ü Tags cloud
ü Sentiment analysis of gifs, emoticons, texts
ü Top 10 gifs, emoticons…
Indicators :
ü Survey completion (completion rate, click to
rate, response rate…)
ü Score by themes, items (average and standard
deviation)
ü Alert system

CONTEXT
80+% survey completion in less than 2 weeks
Launch of a global program to improve employee engagement.
More than half of consultants applied to workshops to enhance motivation.
Instant launch of quick win actions.
After a year, engagement improvement (+5)
Randstad is a Dutch multinational HR consulting firm.
The group is the world’s second-largest provider after
Adecco.
Due to the need to motivate their consultants and a lack
of internal precise feedback, the Human Resource
Department wanted to understand precisely what
motivates and engages their 1300 consultants day to day.
Initiating an « enchanting » approach based on results from a
survey that will:
✓Provide an « enchanting » user experience, via a dedicated app
✓Be transparent and provide response flexibility
✓Guarantee transparency and anonymity
✓Adapted to consultants who are on the go
✓Be managed daily by managers
THE NEED
USE CASE

Confidentiel- septembre 16
THEY TRUST US

THANK YOU

Bloomin

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