Employee Experts Intoduction
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The document outlines the shift from traditional, departmental-centric enterprise operations to an employee-centric digital operations model enabled by cloud and mobile technologies. It discusses historical organizational design transformations and emphasizes the need for a collaborative, boundary-less ecosystem to enhance employee engagement. The author presents 'employee experts' as a solution to reimagine enterprise operations, tackling inefficiencies stemming from legacy systems.
Employee Experts Intoduction
- 1. An Employee Centric Digital Operations Platform Creating Happier and Engaged Employees By Leveraging Cloud and Mobile Technology Employee Experts - An Introduction
- 2. Earlier ERPs built for Industrial age on Departmental/Functional focus with Admin user centric access primarily to bring in efficiency. Organizational Design Transformations Pre 1930s Early Un-Organized Management Practices FIRST WAVE Process Definition 1930-1970s Alfred Sloan Jr. (General Motors) led formal Org Design and Process definition Technology 1980-2000s SECOND WAVE Jack Welch (General Electrical) led Business Process Reengineering and Technology Adoption THIRD WAVE Internet 2000-2010s Jeff Bezos (Amazon) led Customer Centric Organization and Process Design FOURTH WAVE Cloud & Mobile 2010……. Google, Starbucks, Netflix … are leading the Employee Centric Organizational Design Transformation This will be critical Competitive Advantage in Talent Operations Departmental Centric legacy Enterprise automation tools are ineffective in supporting the current Employee/People centric Enterprise Operations. X THIS WILL NOT WORK
- 3. 3 In the next 10 years, it is inevitable that Enterprises will shift their focus from legacy Departmental, Admin centric command- control based Organizational Design to EMPLOYEE Centric Collaborative Model. We enable Enterprises’ transition to Employee Centric Digital Operations framework
- 4. Enterprise Technology Challenges….. High Resources/Support Many Stand alone Systems Diverse IT Eco-Systems Different Skillset needs IT and Technology… Large interface investments Multiple Vendors’ Mgt No single People View Inflexible and lack of Agility Organization…. Core HR Travel Finance Talent Expenses Processes - Departmental/ Functional focussed and Admin user centric Work - Suited for work being a done a team in one location. Technology - Defined when Technology was primitive mainly during Management Focus - Efficiency – doing things faster with labour and machinery Disengaging/Unproductive Too many Systems/XLs Fragmented Eco-System* Unfriendly & different UIs Employee Experience… * Information & Intelligence disconnected from Work and Collaboration The $3.5 Trillion** Enterprise Technology space that is currently under-served by the legacy architecture and industrial age framework **Gartner – 2016 - http://www.gartner.com/newsroom/id/3277517
- 5. At Employee Experts, we are REIMAGINING the business model of Enterprise Operations (WORK) centered on EMPLOYEE, with boundary-less processes embedded with Collaboration and Analytics. PEOPLE CENTRIC ENTERPRISE OPERATIONAL PLATFORM … And Things Are Changing FAST…. Effective Problem Solving Atomization of Work Service Centric Operations Knowledge Workers Work is changing…. Reduced Cost of Computing Consumerization of IT Internet and Distributed SMAC : Simpler & Faster Technology is changing…. Naturally Collaborative Always On & Connected Millenials/Digital Natives Niche Skills/Expertise People are changing…. FUTURE WORKPLACE Singular, Simple & Always On Frictionless Experience Boundary-less Eco-System Context based Communication and Collaboration Industrial age defined, Process focussed, Departmental/Functional centric legacy ERPs will not be able to support this change and the Future Workplace. X
- 6. 6 ESP(TM) - Business Architecture People Work Talent Acquisition Core HR Payroll Benefits ESS Talent Development Forecasting Task Management Assets MSS Talent Management Collaboration Vendor Management Travel & Expenses Requisitions Sourcing Selection Offers Candidate Engagement Paperless OnBoarding Induction Background Verification Organizational Data Management Transfers & Promotions Probations Disciplinary Actions Separations & Paperless Relieving Contract Employees Conversions Loans Insurance Perquisites Re-Hire Attendance & Leaves Adjustments Retro Calc Processing Compliance Tracking Personal Data Finance Data Work Data Service Desk Learning & Development Competency Skill Final Settlement Headcount Planning Comp Planning Projects Cost Analysis Timesheets Allocations Collaboration Deputations Document Sharing Text, Audio & Video Connect Peer-to-peer Feedback Email & SMS Wall, Like, Endorse & Follow Announcements Meetings Travel Requests Expense Claims Vendor Setup User Setup Services Setup Performance Management Succession Planning Inventory Warranty Insurance Allocations Complaints Attendance, Leaves & Shifts Calendar Feedback Rewards & Recognition