Dynamics Day 2016 keynote: Microsoft product strategy
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The document discusses the evolution of production processes from mechanical to digital, highlighting the importance of analytics, cloud computing, and automation in enhancing customer engagement and operational efficiency. It emphasizes leveraging data to deliver personalized experiences, empower employees, and transform products and services. The collaboration between organizations like Microsoft aims to create adaptable and intelligent business solutions that drive innovation and improve decision-making.
Dynamics Day 2016 keynote: Microsoft product strategy
- 3. Steam, water, mechanical production equipment Division of labor, electricity, mass production Electronics, IT, automated production Blurring the physical and the digital divide 1784 1870 1969 2016
- 5. AnalyticsData Cloud Digital Transformation Engage your customers Empower your employees Optimize your operations Transform your products
- 7. Engage your customers Engage your customers • Harness data for a complete customer view • Draw actionable insights • Deliver personalized, differentiated experiences
- 9. Engage your customers Empower your employees • Protect your organization, data and people • Create a productive workplace to embrace diverse workstyles, anywhere • Provide insights to drive faster, better decisions
- 10. Engage your customers Empower your employees RYMAN HEALTHCARE
- 11. Engage your customers Optimize your operations • Accelerate the responsiveness of your business • Improve service levels and reduce costs • Anticipate the future with intelligent processes
- 13. Engage your customers Transform your products • Utilize data to shift from hindsight to foresight • Disrupt with new business models, products & services • Differentiate & capture new revenue opportunities
- 14. Empower your employees Engage your customers Optimize your operations Transform your products
- 18. Empower your employees Engage your customers Optimize your operations Transform your products Engage your customers Empower your employees Optimize your operations Transform your products YOU + MICROSOFT • One platform fueling experiences across devices • Advanced analytics to understand customers, predict behavior, and personalize engagement • New, natural ways of interacting with customers across computing channels or “canvases” • Innovations across hardware, natural user interaction and intelligent agents • Protect your organization, data and people • Create a productive workplace to embrace diverse workstyles • Provide insights to drive faster, better decisions • Enable your people to get things done anywhere • Real-time operations enabled by connecting field equipment and other business assets • Adaptability to events with integrated CRM and operations workflows • Continuous learning and predictive analytics for intelligent service improvements • Improve operations and drive down costs by moving processes from analog to digital • Preconfigured solutions for core IoT scenarios that help uncover new business models and revenue streams • Cognitive understanding that makes apps “smarter,” such as facial and vision recognition, speech and language understanding, learning, and emotional perception • Intelligent agents to interact wherever users are communicating • Devices that allow you to visualize and interact with your company and customer data in new ways
- 20. THANK YOU.