Rock Team (case study)
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Rock Team, an underground mining services company, needed a new financial system to better manage projects. Their previous system could not handle project reporting requirements. Microsoft Dynamics NAV was implemented with help from partner Intergen. NAV provided streamlined billing, deeper profit and loss reporting, enhanced asset management, and the ability to view detailed project information. Rock Team's CFO said it was the best project ever and they plan to implement NAV further in the company. NAV gave Rock Team improved visibility and management of projects.
Rock Team (case study)
- 1. mining case study Setting a solid foundation with Microsoft Dynamics NAV Rock Team A true view of projects THE SITUATION “We were impressed by Intergen’s professionalism. They really knew the product and their own project management was excellent. It’s the best project I have ever been involved in.” CHRIS STEVENS CHIEF FINANCIAL OFFICER ROCK TEAM THE PAIN As a provider of underground mining services, including contracting, consultancy and feasibility studies, Perth-based Rock Team needed a technology foundation that would allow better management of and visibility across its projects. As a relatively newly-established company, the creation of parent company Rapallo and Swedish firm Bergteamet AB, Rock Team wanted to start on the right foot, creating the strongest possible project management and financial platform for the future. Rock Team’s incumbent financial system, Sybiz, was unable to handle its intensive project reporting requirements. The search began for an accounting system that could easily handle project-based activity, giving a clear picture of all aspects of a project at every stage, enabling Rock Team to accurately measure the true cost of a project, to access and view information easily and in a timely manner, and – ultimately – to use this information to make better business decisions. Microsoft Dynamics NAV and Intergen entered the picture through a case of serendipity; and what started out as a well-timed out-of-the-blue phone call resulted in what Rock Team CFO, Chris Stevens, calls “the best project I have ever been involved with.” The Partnership CFO Chris Stevens attributes part of the project’s success to a strong cultural alignment and team fit between Rock Team and Intergen. “We were impressed by Intergen’s professionalism. They really knew the
- 2. mining product and their own project management was excellent,” Chris says. “The strength of our relationship has given us the confidence to make further plans, including introducing NAV into our cornerstone business, Rapallo, and looking at how we can make use of other Microsoft technologies.” The Gain Finance and Administration Manager, Rita Maciel, and CFO, Chris Stevens, both attest to significant gains from their new system. “Even after our first month-end we were really pleased. We’ve noticed in particular that billing is much more streamlined and we can get our bills out a lot quicker. Reporting on the profit and loss side is much deeper and we can see actual, budget and variance very easily, which we’ve never been able to do before,” Chris says. “We now have more effective control of all aspects of a project, from budgeting to management of expenses against budget. The NAV Advanced Job Management add-in gives us enhanced asset management of our equipment, which is an important thing for us with our fleet of heavy machinery.” The greatest gain? “It’s on the reporting side of things where we see the greatest advantage,” Chris explains. “We can view things in detail, right down to the job level. It’s the dimensional aspect of NAV that has shown us the greatest benefits.” Dynamics NAV has met with such success within Rock Team that there are now plans afoot to implement it further afield. NAV’s benefits will be introduced to the wider company structure, with Rock Team’s 25 year-old parent company, engineering firm Rapallo, soon to reap the proven benefits of a new financial and project management system. Microsoft Dynamics NAV has also opened the door for Rock Team onto a new world of opportunity and future potential. “Before NAV, the Microsoft platform was new to us, and this project has allowed us to discover more about the Microsoft world,” Chris explains. “It’s a real advantage for us having a technology that is going to be developed over future platforms, and we’re now looking at the other Microsoft technologies we could be taking advantage of. We’re now using a platform that will be with us for many, many years. And it’s a technology that our staff want to be using, which is a huge bonus. “Choosing Microsoft has opened up new avenues to us, and new ways of making improvements. We see our investment in Microsoft as a real business asset for us.” The Business Case As a provider of underground mining services, Perth-based Rock Team needed a technology foundation that would allow better management of and visibility across its projects. The Business Value »» The ability to manage and view all project activity, enabling better and more timely business decisions »» Streamlined billing, deeper profit and loss reporting and a view of budget against variance »» Enhanced asset management for Rock Team’s fleet »» Ability to use dimensions to drill down into detail The Engine Room »» Microsoft Dynamics NAV »» To-Increase Advanced Job Management With Microsoft Dynamics NAV and the To-Increase Advanced Job Management add-in now fully bedded in, Rock Team has a full view of its organisational and project information and total transparency across its transaction paths. Rock Team’s satisfaction levels are running high and a daunting precedent has been set. “Best project ever” is a hard one to beat, but Intergen’s Perth team will do its level best to accept the challenge in Rock Team’s subsequent project implementations. With more than 300 Intergen staff working across organisations of all sizes and types, our offerings include portals, content and collaboration solutions, Microsoft Dynamics financial and relationship management, custom software development, management consulting and hosting services. AUCKLAND CHRISTCHURCH DUNEDIN PERTH REDMOND SYDNEY WELLINGTON