BSC Execution Framework PowerPoint Presentation Slides
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The document outlines the Balanced Scorecard (BSC) execution framework and its implementation, emphasizing the importance of aligning organizational strategy with performance metrics across various perspectives: financial, customer, internal business process, and learning and growth. It describes how BSC can enhance communication, focus on future performance, and improve overall organizational effectiveness through strategic measurements and a detailed departmental scorecard. Additionally, it includes guidance on adapting the BSC framework to specific organizational needs through editable presentations.
BSC Execution Framework PowerPoint Presentation Slides
- 2. 2 Content Balanced Scorecard Implementation A brief Need for Balanced Scorecard BSC Perspectives- Measurement BSC- Perspectives 02 03 04 01 05 BSC Strategy Map Scorecard- Departmental Level Performance Dashboard BSC Execution Framework 07 08 09 06
- 3. 3 Concept 02 Concept 01 Used to measure and provide feedback to organizations. Data collection is crucial to providing quantitative results, as the information gathered is interpreted by managers and executives, and used to make better decisions for the organization A performance metric used in strategic management to identify and improve various internal functions of a business and their resulting external outcomes Concept
- 4. Need for BSC Increases Focus on Strategy & Results Why BSC? Align organization strategy with workers Improves communication of vision & strategy Focuses on future performance Improves Organization Performance Prioritize Projects/ Initiatives 4
- 5. BSC - Perspectives 5 Perspective Generic Measurements Financial Return of Capital Employed, Economic value added, Sales growth, Cash flow Customer Customer satisfaction, retention, acquisition, profitability, market share Internal Business Process Includes measurements along the internal value chain for: o Innovation- measures of how well the company identifies the customers’ future needs o Operations- measures of quality’, cycle time and costs o Post Sales Service- measures for warranty, repair and treatment of defects and returns Learning and Growth Includes measurements for: o People- employee retention, training, skills, morale o Systems- measure of availability of critical real time information needed for front line employees This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 6. BSC Perspectives- Measurement 6 Measures Targets InitiativesObjectives Text Here Text Here Text Here Text Here Text HereText HereText HereText Here Measures Targets InitiativesObjectives Text Here Text Here Text Here Text Here Text HereText HereText HereText Here Measures Targets InitiativesObjectives Text Here Text Here Text Here Text Here Text HereText HereText HereText Here Measures Targets InitiativesObjectives Text Here Text Here Text Here Text Here Text HereText HereText HereText Here “To succeed financially, how should we appear to our shareholders?” Financial “To satisfy our shareholders and customers, what business processes must we excel at?” Internal Business Process “To achieve our vision, how will we sustain our ability to change and improve?” Learning and Growth To achieve our vision, how should we appear to our customers?” Customer Vision & Strategy This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 7. Balanced Scorecard Implementation 7 Position of scorecard in company process Implementation Review of Target Achievement Business Strategy Specify Goals Customer Perspective Financial Perspective Learning & Growth Perspective Internal Perspective This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 8. BSC Strategy Map 8 Financial Perspective Customer Value Perspective Internal Perspective Learning and Growth Perspective Improve Shareholder Value Revenue Growth Strategy Shareholder Value ROCE Productivity Strategy Build Franchise New Revenue Sources Increase Customer Value Customer Profitability Improve Cost Structure Cost Per Unit Improve Asset Utilization Asset Utilization Customer Value Proposition Operational Excellence Product/Service Attributes Price Quality Time Functionality Relationship Image A Motivated and Prepared Workforce Strategy Competencies Strategic Technologies Climate for Action “Be a Good Corporate Citizen” (Environmental Processes) “Achieve Operational Excellence” (Operational Processes) “Increase Customer Value” (Customer Management Processes) “Build the Franchise” (Innovation Processes) Customer RetentionCustomer Acquisition Customer Satisfaction Product Leadership Customer Intimacy Service Relationships Brand This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 9. Scorecard- Department Level 9 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Internal Process Goals Measures Future Readiness Goals Measures Business Value Goals Measures User Orientation Goals Measures = Internal Efficiency Customer Satisfaction Service Success + How do we look to management? What must we excel at? How do users see us? Are we satisfying user needs? Are we working efficiently? What technologies and business opportunities/challenges are emerging? What can we do meet the future needs of users? How can we continue to improve and create value?
- 10. Scorecard- Department Level (Example) 10 Internal Business Goals Measures Acquisition Excellence Assessment of internal quality systems Accurate, timely and effective data collection Assessment of management information systems Customer Goals Measures Timeliness On time delivery as defined by customer Quality Quality of product/service as defined by customer Service/ Partnership Responsiveness as defined by customer Employee Empowerment Goals Measures Quality of workforce Self Assessment Quality of work environment Quality of environment as defined by workers Executive leadership Quality/integrity of Leadership as defined by workers Learning & Growth Goals Measures Meet present mission goals Self-assessment for continuous improvement Meet future mission goals Self-assessment for strategic/ tactical planning Financial Goals Measures Maximize value at least cost Cost to Spend Ratio Maximize cost Savings Purchasing influenced savings Timely payments Delinquent payment penalties Maximize Productivity Ratios This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 11. BSC Execution Framework 11 Strategy map Balance scorecard Actions plan Process: Manufacturing Excellence Objectives Measurement Target Initiative Budget Theme: ROCE > xx%, Volume = xx,xxx units Financial Perspective Long term Shareholder Value ROCE > xx% Operating Cost & Efficiency Cost / Unit Efficiency Monthly Monitoring Capacity Utilization % Utilization Weekly / Monthly Monitoring Improve Productivity Grow Revenue Capability Utilization Trial Production Spare Parts Production Monthly Monitoring Brand / Image Warranty Cost Weekly/Monthly Monitoring Customer Perspective Offer product & services that are consistent, timely and low cost Low Cost Manufacturing Man-hour per Unit Weekly Monitoring World-Class Quality Standards Defect per Unit Daily Monitoring World-Class Delivery Timing Sales Delivery Daily Monitoring Low cost World class Knowledge & Skilled Partner Direct Pass Rate Daily Monitoring High Customer Satisfaction Market Feedback Weekly Monitoring Customer Satisfaction Enhance Brand Reinforce Brand Image Sales Volume Monthly Monitoring Prod. & Sales Mtg. Internal Perspective Ensure operational excellence as well as being socially responsible Productivity Cycle Time Hourly Monitoring Delivery Meet Daily Plan VVIP Daily Monitoring Daily Monitoring Continuous Improvement KAIZEN ICC Monthly Follow-up Specific Programmed Operational Excellence Process Innovation NPI Timely Introduction Weekly Follow-up Safety & Health Industrial Accident Commuting Accident Cross Audits Defensive Driving Alliances with SBUs Socially Responsible Environment Toxic Waste Disposal ISO 9002 Facility Readiness Certification Learning & Growth Perspective Strategic jobs & systems Develop the Necessary Skills R&D Development Training & Skill Build-up Skills Info, System Information Systems Availability ALC, Procurement, Financial Set-up, Test & Validation
- 12. Performance Dashboard 12 0 50 100 150 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Actuals Target Trends Comments After a poor start the financials are picking up with a general trend upwards. Need to recognise the workforce are over utilised. August Financial Perspective 0 50 100 150 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Actuals Target Trends Comments General trend is upwards however we are seeing a sharp decline this month. May be connected to over- utilisation. August Customer Perspective 0 20 40 60 80 100 120 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Actuals Target Trends Comments After a good recovery in July we are seeing another decline in August. Focused attention must be placed on training programmes. August Learning & Growth Perspective 0 20 40 60 80 100 120 Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Actuals Target Trends Comments Generally below target we are not recruiting fast enough and existing staff have too many roles. August Internal Perspective for the Month of Aug’19 This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 13. BSC Execution Framework Icons Slide 13
- 15. 15 Our Mission Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 16. About Us 16 Value Clients This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target Audiences This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Preferred by Many This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 17. 17 Our Team Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Name Here Designation This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 18. Timeline 18 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2019 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2017 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2018 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 2020
- 19. SWOT Analysis 19 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Strengths Weaknesses This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Opportunities Threats
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