BT 7610 Digital Cordless Phone

UK’s best selling phone brand†
Quick Set-up and User Guide
BT7610 Nuisance Call Blocker
Digital Cordless Phone with Answering Machine

If you need some help, call us on 0800 218 2182* or go to bt.com/producthelp
Important – please read first2
• Only use the line cord, power supply and rechargeable batteries supplied with
your phone.
• Make sure that the power supply is connected to a known working socket.
• Connect your phone to the power supply and allow the batteries to charge for 24
hours before connecting the line cord to your telephone socket.
• To make sure you get the best range and reception from your handset, avoid
interference by placing the base unit away from large metal objects such as
fridge freezers and microwave ovens or electronic products such as computers
and TVs.
Answer machine – handy hint
Make sure the telephone is set to Answer and record and that the Ring delay
is set to answer before any voicemail service i.e. BT Answer 1571, or similar.
The default setting is four rings. If you want to change this, please see page 44-45.

3
Check box contents
Handset Base
Telephone line cord
(pre-installed)
Handset Charger Mains power adaptor
(item code 066773)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Mains power adaptor
(item code 066773)
2 x AAA Ni-MH 750 mAh
rechargeable batteries
(already in handset)
Important
Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this
product might not work. Any replacement rechargeable batteries must be of the same type.
BT accepts no responsibility for damage caused to your BT7610 if you use any other type of batteries.
Contents for each additional handset (multipacks only)
Menu Calls
8:00pm
Skip
Vol. Find Vol.
Skip
Stop
Delete
Answer
On Off
Play
Menu Calls
8:00pm

Where to put your phone
• Place the base within
2 metres of a mains power
socket and 1 metre of a
phone socket so the cables
will reach.
• Make sure it’s at least a
metre away from other
electrical appliances to avoid
interference.
• Don’t place the phone or
base in a bathroom or other
humid area.
• The product works by
sending radio signals
between the handset and
base. The strength of the
signal depends on where you
position the base. Putting it
as high as possible can help
give you the best signal.
IMPORTANT
• Don’t connect the phone line
to a phone socket until the
handset is fully charged.
• The base station should
be plugged into the mains
power socket all the time.
1. Plug the mains power
adaptor into the
base, with the cable
clipped in the
groove provided.
2. Plug the other end
of the power adaptor
into the wall power
socket and switch on.
Quick set-up guide4
1 Plug in
The phone line cord is pre-installed but don’t
plug the other end into the wall socket yet.
Turn the cable when clipping into the groove so
that the narrow part fits between the clips before
turning cable back to secure.
1
2

Quick set-up guide 5
Talk/Standby time
Under ideal conditions, the
handset batteries should give
up to 12 hours talk time or
120 hours standby on a single
charge. (This doesn’t mean you
can unplug the base or leave
the handset for this length of
time without charge).
PleasenotethatnewNi-MH
rechargeablebatteriesdon’treach
full capacityuntil they’vebeenin
normal useforseveral days.
Battery low warning
The icon will flash, you’ll
see the message Battery low in
the display and hear a warning
beep every minute, to indicate
that you need to recharge your
handset. You can remove the
display message by selecting
Hide. If the battery charge
completely runs out, the display
will show Batteries flat. Please
charge. You must recharge
the handset batteries before
you can use the handset. If the
charge completely runs out the
handset will switch off. Place
the handset on the base or
charger to charge.
2 Activate the batteries and
follow the Set-up wizard
1. Activate the batteries by pulling the plastic tab
away from the back of the handset.
Rechargeable batteries
already fitted
Remove this tab
and charge batteries
for 24 hours before use.
2. The Power on animation will start up and then the
handset will check for a link with the base station,
once found the screen will show Please set the time
and date. The set-up wizard will take you through
the steps for setting the time and date, recording
your outgoing message for the answer machine,
registering for the text messaging service, setting
up call blocking and adding contacts.
Select Yes by pressing the Left option button
and continue through the prompts until set up is
complete (when you get to Call Blocking, you will
need to set up your Access PIN for the first time.
This Access PIN, will also be used later for Remote
Access) or select No by pressing the Right option
button. You can always set up features later through
the main menu.

Quick set-up guide6
Battery performance
• To keep the batteries in the
best condition, leave the
handset off the base for a
few hours at a time.
• Running the batteries right
down at least once a week
will help them last as long as
possible.
• After charging your handset
for the first time, subsequent
charging time for the
batteries is approximately
8 hours.
• The charge capacity of
rechargeable batteries will
go down over time, which
will reduce the talk and
standby time. Eventually
they’ll need replacing.
For details on how to get
replacement batteries, call
the helpline on 0800 218
2182*.
3. Once set-up is complete your handset will display
Line cord error. Please check, place the handset on
the base to charge until step 4.
4. After 24 hours, plug the phone line cord into the
phone wall socket.
IMPORTANT
Charge the handset batteries for 24 hours or your
phone might not work.
Set up your additional handsets (multi packs only)
1. For additional handsets and chargers: plug the
mains power adaptor into the back of the charger
and plug the other end into the mains wall socket
and switch on the power.
1

2. Activate the batteries as explained on page 5. If you
set the time and date on the first handset then it
will be shared with all other handsets in your multi
pack once you activate the batteries.
3. Place the handset on the charger to charge for
24 hours.
If you ever need to remove the batteries, simply
slide open the battery compartment cover and ease
out the batteries.
3 Go!
Your BT7610 is now ready for you
to use
• For instructions on making a call, go to page 21.
• For help personalising your phone’s settings,
go to page 56.
• For instructions on using the answer machine,
go to page 41.
• More information on Call Blocking can be found
on page 8 and page 28.
Using your BT7610
on a broadband line?
If so, you need to fit an
ADSL microfilter between
the phone line cord and the
phone socket. You can get
BT ADSL microfilters from
bt.com/shop
If you have BT Infinity you
will not need to use an ADSL
microfilter. For other types of
broadband, please check with
your provider if a microfilter
is required.

Quick set-up guide
Important
You must subscribe to a Caller
Display service from your
network provider for the block
nuisance calls feature to work.
Charges may apply.
Blocked will be displayed with
no backlight on the handset
when a blocked call is received.
The handset or base will
not ring.
Please note, other products
connected to the line are not
compatible with this feature
and will still ring.
8
4 Block nuisance calls
The BT7610 blocks numbers in two separate ways
to help you avoid nuisance calls, firstly by type e.g
withheld or international and also by your choice of
specific numbers (you can store up to 10 numbers
of your own choice).
1. Select Menu, scroll to Call control and
press OK.
2. Follow the instructions to set your PIN for the first
time, or if you’ve already set it, enter it and
select OK.
3. Incoming calls is displayed, press OK.
4. Press to highlight Block calls and press OK. You
now have 2 choices:
i) To block calls by type, when By call type is
highlighted, press OK. Select Blocked or Allowed
for each of the call types by highlighting each one:
International, Withheld number,
No Caller ID and Payphone using and ,
then select OK.

If you cannot find the answer
to your problem in this user
guide, then please call our free
Helpline on 0800 218 2182*.
Our dedicated advisors are
more likely to be able to help
you than the retailer where you
made your purchase.
ii) To block calls by a specific number, press to
highlight By number and press OK. You will enter
the block calls list, highlight an Empty slot and
select Add. Enter the number you want to block (or
you can select Options and select a number from
your contacts or calls list) then select Save.
Calls from numbers stored in your blocked calls list
cannot leave a message on your answer machine
but calls blocked by call type can.
Please note, other products connected to the
line are not compatible with this feature and will
still ring.
For more information on Call control settings,
go to page 27.
5 Help
Most problems can be fixed with a few simple
checks, you may find the answer in the Help
section on page 78 or see our online frequently
asked questions at bt.com/producthelp.
Alternatively, call the Helpline on 0800 218 2182*.
* Calls made from within the UK mainland network are free. Mobile and
international call costs may vary.
For more information and
general advice on handling
unwanted calls please go to
bt.com/unwantedcalls

10 In this guide
Getting to know your phone
Handset buttons...............................14
Handset display/display icons............16
Finding your way around your phone.17
Menu map........................................18
Base.................................................20
Using the phone
Switch the handset on or off..............21
Make an external call........................21
Preparatory dialling..........................21
End a call.........................................21
Receive a call....................................21
Call Waiting......................................22
Mute................................................22
Incoming speech/Handsfree volume..23
Make a handsfree call........................23
Answer a call handsfree.....................23
Switch to handsfree during a call.......24
Redial..............................................24
Voicemail (1571)..............................24
Keypad lock......................................25
Turn the handset ringer on or off........25
Finding handset (Paging)..................26
Call control settings
Set-up Do not disturb.......................27
Block nuisance calls..........................28
Set Parental Control..........................29
Assign VIPs.......................................30
Change the access PIN......................30
Contacts
Store a contact.................................31
Character map..................................32
View/dial a contact...........................32
Edit a contact...................................33
Delete selected or all contacts...........33
View the contact memory status........34

In this guide 11
Speed dial
Save a speed dial entry......................35
Dial a speed dial entry.......................35
Edit a speed dial entry.......................36
Delete a speed dial entry...................36
Caller Display and the Calls list
Caller Display....................................37
Calls list............................................37
Missed call notification......................38
View and access options in
the Calls list......................................38
Save a Calls list entry to your contacts.39
Deleting entries in the Calls list..........40
Answer machine
Using the answer machine from
the handset......................................41
Switch the answer machine on or off
and set the answer mode..................41
Outgoing messages..........................42
Record your own outgoing message..42
Play the current outgoing message....43
Reinstate the pre-recorded
outgoing message............................43
Record a memo................................44
Answer delay....................................44
Set the answer delay.........................45
Set the maximum message length......45
Set the message alert on or off..........46
Call screening...................................46
Turn call screening on or off...............46
Using call screening..........................47
Message playback using the handset.47
Delete a message or delete all old
(played) messages............................49
Save a number in the answer phone
message list to your contacts.............49
Send a text to a number in the
answer phone message list................50
the base...........................................50

In this guide
12
Switch the answer machine on or off..50
Message playback using the base.......51
Delete all old (played) messages........52
Remote access..................................52
Set the remote access PIN for the
first time..........................................53
Change the remote access PIN...........53
Turn remote access on/off.................54
Change remote access text alert.........54
If you forget to switch on your
answer machine................................54
Operating your answer
machine remotely.............................55
Settings
Set the handset ringtone for external or
internal calls and the ringer volume...56
Turn the alert tones on or off.............56
Turn the handset tones on or off........57
Change the handset display contrast..57
Change the handset name.................57
Change the call settings....................58
Set the base ringtone melody
and volume......................................58
Set a PBX access code.......................59
Change the system PIN.....................59
Reset the handset or base settings.....60
Clear the handset or base user data....61
Clock/Alarm
Set the time format (12 or 24 hour)...62
Set the time and date........................62
Set an alarm ....................................63
Stopping the alarm when it goes off...63
BT Calling Features
Pre-stored numbers in the Calling
Features menu..................................64
Using Call Diversion...........................64
Cancel Ringback...............................65
Using Call Waiting ............................65
Using Reminder call..........................66
Using Anonymous call reject..............66

In this guide 13
Text messaging
Register to the text
messaging service.............................67
Send a text message.........................68
Receiving text messages....................69
Read messages.................................70
Accessing the Inbox, Drafts folder
or Sent folder...................................71
Edit a template.................................72
Turn new text message alert on or off.72
Service centre numbers.....................73
Change the service centre numbers....73
Using additional handsets
Registering an additional handset......74
De-register a handset.......................75
Make an internal call
between handsets.............................76
Transfer a call....................................76
Hold 3-way call................................77
Help................................................78
General information
Safety information............................85
Cleaning...........................................86
Environmental..................................86
How to recyle your equipment...........86
Guarantee........................................87
Technical information........................88
Connecting to a switchboard.............88
Switchboard compatibility.................88
Recall (R)..........................................88
R&TTE..............................................88
Declaration of Conformance..............88

14 Getting to know your phone
Handset buttons
Left option button
In idle mode, press to enter the main menu.
Also use to access sub menus and confirm options shown on the display above the button.
Up/Volume
From home screen, press to change the ringer volume.
In talk mode, press to increase the incoming speech volume, see page 23.
In menu mode, press to scroll up through the options.
Contacts
In idle mode, press to access your stored Contacts.
Talk/Handsfree
In idle mode, press to make and receive calls, see page 21.
In talk mode, press to switch handsfree on and off, see page 23.
Calls/Down
From home screen, press to open and scroll through the Calls list, see page 37.
In talk mode, press to decrease the incoming speech volume.
In menu mode, press to scroll down through the options.
1 (Speed dial)
From home screen, press and hold to dial BT 1571
or your stored speed dial number, see page 35.
Press and hold to turn the handset ringer on or off.
Menu
8:00pm

Getting to know your phone 15
Calls
Right option button
Press to confirm the option displayed on the screen above the button, to delete or go back
to the previous screen.
In answer machine mode, deletes the current message playing.
OK
In idle mode, press to access a highlighted event e.g. missed calls, answer phone messages
and text messages on the display.
R (Recall)
R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.
Left/Right
In idle mode, press to move left or right between the new events highlighted on the display
e.g. missed calls, answer phone messages and text messages. During menu navigation, use
to change settings. In text edit/entry mode, press to move the cursor.
End call/on or off
Press to end a call.
In idle mode, press and hold to switch the handset on or off, see page 21.
In menu mode, press to return to home screen.
2-9 (Speed dial)
From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 35.
Press and hold to lock or unlock the keypad.

16
Handset display
Shows handset battery status.
Scrolls when the handset is charging.
Empty frame flashes when battery
needs recharging.
On – missed call(s) in the Calls list*.
With number of calls displayed.
On – answer machine message(s) received
with number of messages displayed.
On – text message(s) received with
number of messages displayed.
On – answer machine on.
Off – answer machine off.
Flashing – new answer machine message
Memory full displayed when the answer
machine memory is full.
UnMute/Mute Indicates when Mute is on or off.
On – alarm is set.
Flashing – alarm time has been reached.
Off – alarm off.
The keypad is locked.
Handset ringer is switched off.
Handset display icons
3.59pm
Handset name
* For full details of who has called you please make sure you have subscribed to Caller Display from your
network provider.
Time

Finding your way around your phone
Your BT7610 has an easy to use menu system. Each menu has a list of options,
which you can see on the menu map on the next page.
When the handset is switched on and at the home screen:
1. Select Menu by pressing the Left option button to open the main menu.
2. Use the or button to scroll through the available menu options.
3. When the menu you want is displayed, select by pressing the Left option button
or press .
4. Use the or button to scroll through the available sub menu options.
When the sub menu you want is highlighted, select by pressing the Left
option button or press .
Select the Back option if you want to return to the previous screen.
To exit a menu and return to the home screen, press .
If no buttons are pressed for 30 seconds, the handset returns to the home
screen automatically.
Menu Calls
8:00pm
Left option button
Press to select the
option displayed on the
screen above the button.
Left and Right
navigation buttons
Use to select settings.
Right option button
Press to select the option
displayed on the screen above
the button.
Up and Down navigation buttons
Scroll up or down through the
menu options.

18
Menu map
Answer Phone View Messages Messages Play all
Delete message
Delete old msgs
Outgoing msg Ans. & record
Answer only
Record message
Play message
Use default msg
Record memo
Answer mode Answer on/off
Answer mode
(On or Off)
(Ans. & record or Answer only)
Settings Text alert On/Off
Ans. & record Answer delay
Max. msg length
Message alert
(2-9 rings or Time saver)
(1-3 minutes)
(On or Off)
Answer only Answer delay (2-9 rings or Time saver)
Call screening (On or Off)
Remote access On/off
Change PIN
Call Control Access PIN
Incoming calls Do not disturb
Block calls
On/Off
On time
Off time
VIP calls
HH:MM
On
Off
Timed
Allowed
Not allowed
Parentalcontrol Mobile calls
International
Premium rate calls
All dialled calls
(Allowed or Not Allowed)
VIP list
Change PIN
Clock/Alarm Alarm Alarm
Time AM/PM
Melody
(Off, On once, On daily, Mon to Fri, Sat & Sun)
(AM or PM)
(Melody 1-15)
Time and date Time
Date
Time format
(24 or 12 hour)
* If a message has been left on the answer machine.

Text Messages Write message
Inbox
Drafts
Sent folder
Templates
Settings
Please Cal.., I’ll be th..,
What time.., I’ll call.., Happy Birt..)
Message alert
Service centres
Re-register
(On or Off)
(Send centre or Recieve centre)
Speed Dial List 1. 1571 2-9 Empty (Edit or Delete)
CallingFeatures Call Diversion All calls
When busy
Not answered
(Set up, Cancel, Check status)
Cancel Ringback
Call Waiting (Turn on, Turn off, Check status)
Reminder Call (Set up, Cancel, Check status)
Anon Call Reject (Turn on, Turn off, Check Status)
Settings Sounds Ringing External (Melody 1-15)
Internal
Volume
(Melody 1-15)
(Ringer Off or Level 1-5)
Alert tones Voice message
Text message
(On or Off)
Handset tones Keypad tones
Confirmation
Display Contrast Level 1-5
Handset name
Call settings Auto answer
Auto end call
Auto join calls
First ring
(On or Off)
Base settings Ringer Ringtone
Volume (Ringer Off or Level 1-5)
(Melody 1-5)
PBX code
S/ware version
Registration Register
De-register (Handset 1-5)
Change Sys. PIN
Reset H/set settings
Base settings
Delete user data
Contacts menu
Accessed by pressing
the button
Add new contact
Edit contact
Delete contact
Synchronisation
Memory status
Calls list Menu
accessed by
pressing
Play message*
Save number
Delete call
Send text
Block number
Delete all

20
Base
Green In use light
On when base is
connected to power.
Flashes when phone
rings, during a call
and registration.
Skip<<
Repeat current message.
Press twice to skip to
previous message.
Answer on/off
Turn answer
machine on/off.
Red light on button
is on when answer
machine is on.
Delete
During playback,
press to delete
message playing.
In idle, press to delete
all old messages.
Skip
Vol. Find Vol.
Skip
Stop
Delete
Answer
On Off
Play
Volume
Adjust base ringer
volume and speaker
volume during
voice message
playback.
Find
Press to ring all
registered handsets,
helpful for finding
a missing handset,
see page 26.
Also used during the
registration process,
see page 74.
Play
Green light on
button flashes
when there are
new messages.
Press to play
messages.
Volume
Adjust base ringer
volume and
speaker volume
during voice
message playback.
Skip>>
Skip forward
to start of
next message
during playback.
Stop
Stop message
during playback.
Red charging light
On when handset is
in base charging.

21
When you make a call, the
green In use light on the
base flashes.
Auto end
If auto end is set to On you
can end a call by placing the
handset back in the base If auto
end is set to Off, you’ll need to
press to end the call.
Auto end On is the default
setting. See page 58.
Auto answer
If auto answer is set to On you
can answer a call by lifting the
handset off the base. If auto
answer is set to Off, you’ll need
to lift the handset off the base
and press too. Auto answer
On is the default setting.
See page 58.
To switch the handset off
1. Press and hold until the handset turns off.
To switch the handset on
1. Press and hold until the handset turns on.
Make an external call
1. Press .
2. When you hear the dial tone, enter the number.
Preparatory dialling
1. Enter the number first. If you make a mistake select
Clear by pressing the Right option button to delete
the last digit.
2. Press to dial.
End a call
1. Press .
Receive a call
When you receive a call, the phone rings and the
display shows Incoming call and . If you’ve got a
caller display service, the display shows the caller’s
number if it’s available or the caller’s name if it
matches an entry stored in your contacts list.
1. Press to accept the call.
Using the phone
Call timer
Your handset will automatically
time your outgoing and
incoming calls. The handset
shows the length of time both
during and for a few seconds
after your call.

Using the phone
22
You can also press to
switch between calls.
Out of range warning
When the handset is out of
range of the base, the display
will show Searching for base…,
the backlight will turn up to
100% to indicate the alert
message and you will hear a
warning tone. After 60 seconds
the display will show No base
link. Check base. You need to
move back within range of the
base station.
If you move out of range when
you’re on a call, you’ll lose your
connection. The handset will
automatically re-connect to
the base when you move back
within range.
Call Waiting
If you’ve got a call waiting service and it is switched
on, your phone will alert you to a second incoming
call if you’re already engaged on an external call.
Toswitchyourcallwaitingserviceonoroff,seepage65.
1. You’ll hear the call waiting tone and if you also have
caller display the display will show the number of
the caller, or the name if it matches an entry in
your contacts.
2. Select Switch by pressing the Left option button
to answer the new call and your first caller is put
on hold.
3. Select Switch to toggle between the two callers.
4. Press to hang up the current call.
Mute
During a call, you can talk to someone nearby
without your caller hearing.
1. During a call, select Mute by pressing the Right
option button. The display shows Call muted and
your caller can’t hear you.
2. Select Unmute to return to your caller.

Using the phone 23
Handsfree
Handsfree lets you talk to your
caller without holding the
handset and means that other
people in the room can listen
to your conversation over the
loudspeaker.
During a handsfree call,
press or to change
the volume.
Incoming speech / Handsfree volume
During a call, you can adjust the handset incoming
speech or loudspeaker volume. There are five levels.
The default setting is Level 3.
1. Press or to increase or decrease the
volume. The first press will present the Call volume
screen so you can see the current volume level.
Subsequent presses will change the volume, you
will hear the volume level with each press.
Make a handsfree call
1. Enter the number then press twice. is
displayed. You hear your call over the handset
loudspeaker. Press to switch the call between
the earpiece and the loudspeaker.
2. Press to end the call.
Answer a call handsfree
When the phone rings:
1. Press after the call has been answered. The call
is transferred to the handset loudspeaker.

Using the phone
24
Switch to handsfree during a call
1. During a call, press to put the call on the
loudspeaker. To switch handsfree off and return the
call to the earpiece, press again.
Redial
Telephone numbers that you have called are saved
in the Calls list. There is not a separate redial list, all
calls are saved in the Calls list. The Calls list holds up
to 50 incoming (missed and answered) calls and 30
outgoing calls.
To redial a number, see ‘View and access options
in the Calls list’ on page 38. You can also save a
number you’ve called to your contacts, delete a
number you’ve called or delete all numbers from
the Calls list, see page 38-40.
Voicemail (BT 1571)
1. If you have subscribed to BT Answer 1571 you can
press and hold to listen to your messages.

Using the phone 25
You can lock the keypad so that
it can’t be used accidentally
while you’re carrying it around.
With the keypad locked, you
can still call the emergency
services on 999 and 112 using
preparatory dialling and you
can still answer incoming calls
and operate the in call features
as normal. When the call is
ended, the comes on again.
Keypad lock
To lock the keypad
1. Press and hold for 2 seconds. The handset gives
a confirmation tone and Keypad locked is briefly
displayed before returning to the idle screen with
the icon displayed.
To unlock the keypad
1. Press and hold for 2 seconds. The handset gives
a confirmation tone and Keypad unlocked is briefly
displayed before returning to idle.
Turn the handset ringer on or off
1. Press and hold for 2 seconds to turn the
handset ringer on or off. The display will briefly
show Ringer on or off before reverting to the idle
screen with the icon displayed if the ringer has
been turned off.

Using the phone
26
If you get an incoming call
or text message while you’re
paging a handset, the incoming
call or message takes priority
and paging will stop.
If the handset ringer is switched
off on a handset, it will be
temporarily switched back on so
the handset can be found.
Paging calls can’t be answered
by a handset.
Find handset (Paging)
You can ring a handset to help find it.
1. Press on the base. All handsets registered to
the base will ring and the screen will show Base
searching for handsets for up to 2 minutes.
2. To stop the ringing, press on the base again or
press on any handset.

27Call control settings
When Do not disturb is set
to On, the base and handset
ringer volumes (on all handsets
registered to the base) will
be set to Off. The handset
backlight will not come on
when the phone rings and the
only tones that the handset
will emit are the battery low
and out of range warnings. The
base call screening volume and
message alert will also be set
to Off.
The Do not disturb feature can
be set to On, Off or Timed.
The default setting is Off.
When set to On, the idle screen
will display DO NOT DISTURB
instead of the handset name.
Under the Call control menu are the features Do
not disturb, Block Calls and Parental control.
Do not disturb allows calls to be received silently
with minimal notification.
Parental control allows you to control the type of
outgoing calls that can be made. You can also assign
VIPs in your contacts to whom outgoing calls can
still be made even if Parental control is turned on
and calls can be received from as normal even if
Do not disturb is turned on.
To enter the Call control sub menu you need to
enter your remote access PIN. This will need to be
set the first time you try and enter the sub menu,
simply follow the on screen instructions. If you
have already changed the remote access PIN when
setting your remote access then you will not need
to set it again.
Set-up Do not disturb
press OK.
2. Enter the access PIN and select . Incoming Calls is
displayed, press OK.

28
Please note, other products
connected to the line are not
compatible with this feature
and will still ring.
You must subscribe to a Caller
Display service from your
network provider for the block
nuisance calls feature to work.
Charges may apply.
Blocked will be displayed with no
backlight on the handset when
a blocked call is received. The
handset or base will not ring.
3. Do not disturb is highlighted, press OK.
4. Press or to select On, Off or Timed. If you
select Timed you need to select the on and off times
you want, press and enter the on time, then
again and enter the off time. Press to
highlight whether you want VIP calls to be Allowed
or Not Allowed using or , then press Save. The
chosen setting will be displayed and you will hear a
confirmation tone.
Block nuisance calls
The BT7610 blocks nuisance calls in two ways,
firstly by type e.g withheld or international and also
by your choice of specific numbers (you can store
up to 10 numbers of your own choice).
select Options.
2. Enter the access PIN and select . Incoming calls is
displayed, press OK.
3. Press to highlight Block calls and press OK.
You now have 2 choices:
i) To block calls by type, when By call type is
highlighted, press OK. You can now select Blocked
or Allowed for each of the call types by highlighting
each one:

Call control settings 29
International, Withheld number, No Caller ID and
Payphone and using and , then select Save.
ii) To block calls by a specific number, press to
highlight By number and press OK. You will enter
the block calls list, highlight an Empty slot and
select Add. Enter the number you want to block
(or you can select Options and select a number
from your contacts or calls list) then select Save.
Calls from numbers stored in your blocked calls list
cannot leave a message on your answer machine
but calls blocked by call type can.
Set Parental control
select OK.
2. Enter the access PIN and select . Press to
highlight Parental Control and press OK.
3. Mobile calls is highlighted, press or to
select Allowed or Not Allowed, then press
to highlight International and follow the same
procedure for each option displayed and then select
OK. The display will show Parental control settings
saved. You will then be prompted to add some VIPs
if you haven’t already assigned any.
If ‘All dialled calls’ is set to
Not Allowed, this will take
precedence over the other
settings except emergency
numbers 999 and 112 which
can still be dialled.
If ‘All dialled calls’ is set to
Allowed, the status of the
other settings will manage
which calls can be made.
The default for all Parental
control settings is Allowed.
The default setting is Allowed
for all call types.
If you select Allowed, calls from
this type of number will ring as
normal. If you select Blocked,
calls from this type of number
will be presented silently.
When you enter the block
calls list you can also edit or
delete numbers you’ve stored
previously by selecting Options,
then highlighting either Edit or
delete and pressing OK.

30
Assign VIPs
select OK.
2. Enter the access PIN and select OK. Press to
highlight VIP list and press OK.
3. Read the prompt and select Info, read the message
and select Yes. Your contacts list will be displayed.
4. To assign contacts as VIP, highlight the contact and
press . Select additional contacts if required by
repeating above.
5. Select Options, Add selected will be highlighted,
press Select and the selected entries will be added
to your VIP list.
Change the access PIN
1. Select Menu, scroll to Call control and press
Options.
2. Enter the existing 4 digit remote access PIN. Press
to highlight Change PIN and press OK.
3. Once you’ve readtheremindermessage,selectOK then
enter the existing 4 digit access PIN and select OK.
4. Enter the new 4 digit access PIN and select OK, then
enter it again when prompted and select OK. Access
PIN saved will be displayed.
You will be unable to use
BT 118500 from special
numbers when Premium Rate
calls are set to ‘Barred’.
You can set whether calls from
VIPs will still be allowed to
ring or not when the Do not
disturb feature is turned on. The
default setting is Allowed.
If set to Not Allowed all calls
will be presented silently. If set
to Allowed Calls from VIPs will
ring as normal.
If you’ve already added VIPs
to your VIP list the list will be
displayed when you enter the
VIP list menu. You can then
select Options to add further
VIPs, remove VIPs or assign a
VIP ringtone.
The same access PIN is used for
remote access and call control.

31
You must enter a name and at
least one telephone number for
the contact to be stored.
Names can be up to 25
characters and numbers up
to 24 digits.
Entering names
Use the keypad letters to enter
names, e.g. to store Tom: Press
once to enter T. Press
three times to enter o. Press
once to enter m.
Writing tips
To delete the last digit/
character entered, select Clear.
Press to switch between
text entry modes: sentence case
(Abc), upper case ABC), lower
case (abc) or numeric (123).
Press to insert a space.
To enter a pause in a
contact number
When storing a number, press
and hold in the place
where you want the pause.
To enter a recall in a
contact number
When storing a number, press
and hold in the place
where you want the recall.
You can store up to 200 entries in your list of
contacts. For each contact you can save a home,
mobile and work number. Contact entries will
automatically be copied to any other handsets you
have registered to the base. Any change made on
one handset will be updated on all other handsets.
The handset comes with some special numbers pre-
stored. These will include Your BT Product Helpline,
BT 118500, All handsets (if you have more than
two handsets registered) and a list of the handsets
registered to the base according to their default
name/number (e.g. Handset 2 or 3 etc) or name if
you have stored one.
Store a contact
1. From the home screen, press .
2. Select Options. Add contact is highlighted,
press OK.
3. Enter the new contact name using the keypad
(see note opposite for help) then press and
enter the home phone number. You can then press
and enter a mobile number and then a work
number if you want to. Select Save when you’ve
finished. The display will show Contact saved.
Contacts

Contacts
32
Searching alphabetically
You can alpha search for contact
names by entering multiple
characters, the search will be
carried out on the beginning
of the name only. e.g. enter
Ja and names beginning with
these two letters will be filtered.
You can then scroll through the
filtered list.
Character map
1 & . , ‘ ? ! @ 1
2 a b c 2 à á â ã æ ç
3 d e f 3 è é ê ë ë
4 g h i 4 î ï ì í
5 j k l 5 £
6 m n o 6 ö ô ò ó õ ø ñ
7 p q r s 7 $ ß
8 t u v 8 ü ù ú û
9 w x y z 9
0 space 0 + £ $ # *
* *
# Changes text entry mode (sentence case, upper, lower
or numeric)
View/dial a contact
1. From the home screen, press to open your
contact list.
2. Press or to scroll through and view
the entries.
3. To dial an entry, press when the entry is
highlighted. If the entry has more than one number
saved under it you will need to highlight the
number you want and then press again.

Contacts 33
Edit a contact
1. From the home screen, press .
2. Press or to scroll to the entry you want to
edit and select Options.
3. Press to highlight Edit contact and
press OK.
4. Edit the name by pressing or button to move
cursor left or right and Clear to delete characters
and use the keypad to enter new ones, then press
to move the cursor to edit any of the numbers
you have stored, using Clear to delete digits and re-
enter any new ones, then select Save. The display
will show Contact saved.
Delete selected or all contacts
1. From the home screen, press , then select
Options.
2. Press until Delete contact is highlighted and
press OK.
You cannot edit the special
contact entries that the handset
has pre-programmed in the
memory.
When a contact is deleted it will
also be deleted from the VIP
call control list, see page 30.
You cannot delete the
special contact entries that
are pre-programmed in the
contacts list.

Contacts
34
You can also highlight Clear
selection if you want to remove
the ticks so the contacts are not
marked for deletion anymore.
The delete all contacts
feature will not delete the
special contact entries that
are pre-programmed in the
contacts list.
3. You can now either:
Select which contact(s) to delete by scrolling to
highlight the contact and pressing . A tick will
mark the contact for deletion. Once all the contacts
you want to delete have been marked, select
Options. Delete selected will be highlighted, select
OK, then select Yes to confirm.
Or, to delete all contacts, select Options and scroll
to highlight Select all, then select OK then Yes
to confirm.
View the contact memory status
1. From the home screen, press , then
select Options.
2. Press until Memory status is highlighted and
press OK.
3. The display will show the number of contacts stored.

35Speed dial
If you try to save a Speed
dial entry under a Speed dial
button that has already been
populated, the display will show
Replace existing number? You can
either overwrite the existing
entry by selecting Yes or you
can press and hold a different
Speed dial button or select No.
Save a Speed dial entry
1. From the home screen, enter the telephone number
you want to store.
2. Then, either:
Press and hold the Speed dial button to you
want to store the number under.
Or,
Select Options, scroll to highlight Set speed
dial and press OK. Scroll to the speed dial
location number you want (1-9) and select Save.
The display will show Saved as speed dial x (x being
the Speed dial button).
Dial a Speed dial entry
1. Either, press and hold the Speed dial button to
under which the entry you want to dial is stored.
Or, Select Menu, scroll to display Speed Dial
List and press OK. Scroll to highlight the entry
you want then press . The number will be
dialled automatically.
You can allocate a name
and number to each of the
Speed dial buttons to
. Button is pre-
programmed with 1571 but
you can delete this and replace
it with an entry of your choice.
Once a Speed dial entry has
been stored you can simply
press and hold the Speed dial
button to automatically dial the
number stored under it.

Speed dial
36
Edit a Speed dial entry
1. Select Menu, scroll to display Speed Dial List
and press OK.
2. Press or to highlight the entry you want
to edit and select Options.
3. Edit is highlighted, press Select.
4. Edit the number by selecting Clear to delete digits
and then enter any new digits. Select Save. Saved
as speed dial x will be displayed.
Delete a Speed dial entry
1. Select Menu, scroll to display Speed Dial List
and press OK.
2. Press or to highlight the entry you want
to delete and select Options.
3. Scroll to highlight Delete and press Select.
4. Delete speed dial x? is displayed, select Yes. Speed
dial x deleted will be displayed.

37
You’ll need to subscribe to
your network provider’s Caller
Display service for this feature
to work. You might have to pay
a fee. For more information on
BT Calling Features, call BT free
on 0800 800 150.
To make sure the caller’s name
is displayed, make sure you’ve
stored the full telephone
number in your contacts list,
including the dialling code.
You can store more than one
number for the same caller.
There are some incoming calls
where a number is not displayed
and a network message is
recorded instead e.g.
Unavailable = number
is unavailable
Withheld = number has
been withheld
International = international
number
Operator = call from the operator
Payphone = call from a
payphone
Ringback = a ringback call
Caller Display
If you’ve subscribed to a Caller Display service,
you’ll be able to see your caller’s number on your
handset display (provided it’s not withheld) before
you answer a call. If your caller’s name is stored
in your contacts list and it matches the number
calling, you’ll see the caller’s name and where they
are calling from (i.e. Home, Mobile or Work) on the
display instead. If you haven’t subscribed to a Caller
Display service Incoming call will be displayed when
you receive a call. If you receive a call from
a number you have stored in your Blocked calls
list Blocked will be displayed under the name
or number.
Calls list
The Calls list holds up to 50 incoming (missed and
answered) calls and 30 outgoing calls. The date
and time of the call is also stored. If you haven’t
subscribed to a Caller Display service, your calls list
will show No number, for incoming calls. The time
and date will still be recorded against this entry.
Calls are listed in chronological order with the most
recently received/made call at the top of the list.

38
Calls list indicators
= outgoing call made
= incoming call received
= missed call
= caller left a voice message
When the Calls list is open, press
to scroll from the newest
call to the oldest, or press
to scroll from the oldest call to
the newest.
If you only want to view the
missed calls list, from the
home screen when the is
displayed press . The missed
calls list will be displayed and
you can view and access the
same options as described for
the complete calls list.
When the list is full and a new call is received/made,
the oldest entry will be deleted automatically. The
Calls list can hold numbers up to 24 digits and
names up to 25 characters.
Missed call notification
If an incoming call has been missed (i.e. not
answered), the missed call icon will be displayed on
the home screen with the number of missed calls
displayed underneath it e.g. . You can clear the
notification by viewing the calls list on any handset
registered to the base. The icon will still be
presented for missed calls in the calls list so you
can differentiate between calls. See Calls list
indicators opposite.
View and access options in the Calls list
1. Press or select Calls. The most recent entry
is at the top of the list. (If there are no entries List
empty will be displayed.
2. Press or to scroll through and view the list.
3. To dial an entry, when the entry you want is
highlighted, press .
To play an answer message, when the entry you
want is highlighted, select Options, Play message is
highlighted, press OK. The message will be played.

Caller Display and the Calls list 39
If you have more than one
handset registered to the base,
all data is synchronised across
handsets. Therefore, if you save
a calls list entry to your contacts
it will be saved on all handsets.
To send a text message to the caller, when the entry
you want is highlighted, select Options, scroll
to Send text , press OK and follow the instructions
to send a text as detailed on page 68.
To block the number, when the entry you want is
highlighted, select Options, scroll to Block
number and press OK.
If the access PIN has been set you will be prompted
to enter the 4 digit PIN, then select OK.
The number you selected to block is highlighted,
select Add. Blocked number saved will be
displayed.
Save a Calls list entry to your contacts
1. Press or select Calls, then press or to
highlight the entry you want and select Options.
2. Highlight Save number and press OK.
3. You now have two options:
i) To save this as a new contact, highlight New contact
and press OK. Highlight the type of number,
then press OK. Enter the contact name and
select Save.

40
If you need to edit the name,
press the or button
to move the cursor left or
right and use Clear to delete
unwanted characters then use
the keypad to enter new ones.
You can replace an existing
number if you want to.
If you have more than one
handset registered to the base,
data is synchronised across
all handsets. Therefore, if you
delete a calls list entry on one
handset it will be deleted on
all handsets.
ii) To add to an existing contact, highlight Add to
contact and press OK. Scroll to highlight the entry
you want and press OK. Highlight the number type
where you want to save the number (Home, Work
or Mobile) and press OK.
Deleting entries in the Calls list
1. Press or select Calls, then if you want to delete
just one entry, press or to highlight the
entry and select Options, Delete call is highlighted.
Press OK.
To delete the entire list, simply select Options and
then scroll to Delete all. Press OK and then
confirm with a Yes. The Calls list will be deleted.

41Answer machine
You’ll need to set the date and
time (if you’ve not already done
so during set-up) so that the
answer machine can correctly
announce when each message
was received. To set the date and
time manually, see page 62.
When the answer machine is
switched on, the text On will
light up on the button
on the base.
The default answer mode is
Answer & Record using the
female voice.
Your BT7610 can digitally record up to 30 minutes
of messages. You can operate your answer machine
from: the handset, the base (see page 50) or
remotely from any other Touchtone™ telephone
(see page 52).
If you receive a call from a number you have stored
in your Blocked calls list, the caller will not be able
to leave an answer phone message.
the handset
Switch the answer machine on or off and set the
answer mode
1. Select Menu, Answer Phone is displayed, press OK.
2. Press until Answer mode is highlighted,
press OK.
3. Press or to select On or Off then scroll
to set the answer mode, press or to highlight
Ans. & Rec or Answer only and then select Save.
Answer mode saved will be displayed and the
current answer mode will be announced.

Answer machine
42
Answer & Record
The pre-recorded Answer &
Record outgoing message
that allows your caller to leave
a message is, “Hello, your
call cannot be taken at the
moment, so please leave your
message after the tone”.
Answer Only
The pre-record Answer Only
outgoing message, where
callers hear an announcement
but can’t leave a message, is
“Hello, your call cannot be
taken at the moment and you
cannot leave a message, so
please call later”.
When recording your Answer
Only message, remember to
let your caller know that they
won’t be able to leave
a message.
Outgoing messages
The outgoing message is the message a caller first
hears when the answer machine picks up their
call. There are two pre-recorded male and female
outgoing messages to choose from, one that allows
callers to leave a message (Answer & Record) and
one that simply answers the call (Answer Only) or
you can record your own.
Record your own outgoing message
2. Press until Outgoing msg is displayed,
press Select.
3. Press or to highlight the outgoing
message mode you want: Ans. & record or Answer
only and press Select.
4. Record message is highlighted, press Select.
Follow the voice prompt to record your message
and select Save when you’ve finished.
5. Your message will be played back to you. Select
OK if you’re happy with it or you can delete it by
selecting Delete.

Answer machine 43
Reinstating the pre-recorded
outgoing message will not
delete your recorded outgoing
message. It will be retained
incase you want to use it in
the future.
Play the current outgoing message
press OK.
only and press OK.
4. Press to highlight Play message and press
OK to hear the outgoing message. If the current
outgoing message being played is your recorded
message you can delete it if you want to by
selecting Delete.
Reinstate the pre-recorded outgoing message
press OK.
only and press OK.

Answer machine
44
You can record a memo
message on the answer
machine for other users to hear
when they listen to messages.
You can only record memos
using the handset. Memo
messages are played back in
exactly the same way as normal
answer machine messages, see
page 47 and 51.
For compatibility with BT 1571
(or another voicemail service)
Make sure the answer delay is
set for your answer machine
to answer before the voicemail
service. Therefore, the answer
delay should be less than on
your voicemail service. For BT
1571 do not set the answer
delay to more than 5 rings.
4. Press to highlight Use default msg and
press OK.
5. Press or to display On. Scroll and then
use or to display either Female or Male and
select Save. Saved will be displayed.
Record a memo
2. Press until Record memo is displayed,
press OK.
3. Follow the voice prompt to record your memo and
select Save when you’ve finished.
4. Your memo will be played back to you. Select OK
if you’re happy with it or you can delete it by
selecting Delete.
Answer delay
The answer delay setting sets how many times the
phone will ring before the answer machine takes
the call. You can choose from 0-9 rings or Time
saver. The default setting is 4 rings.

Answer machine 45
Time saver
When you ring in to access your
answer machine remotely, if
you have set Time saver as the
answer delay and you have new
messages it will answer after 10
seconds. If you don’t have new
messages it will answer after
20 seconds. This means you
can hang up knowing that you
have no new messages, saving
you the time and the cost of
the call.
Set the answer delay
2. Press until Settings is displayed, press OK.
3. Press to highlight either Ans. & record or
Answer only and press OK.
4. Answer delay is displayed, use or to display
the number of rings you want (0-9 rings or Time
saver) and select Save. Saved will be displayed.
Set the maximum message length
You can set the maximum length that an answer
machine message can be: 1 minute, 2 minutes or 3
minutes. The default setting is 3 minutes.
3. Press to highlight Ans. & record and press OK.
4. Press to display Max. msg length and then
press or to select the length you want and
select Save. Saved will be displayed.

Answer machine
46
When the message alert is set
to On, the base will beep at
regular intervals. The default
setting is On.
Set the message alert on or off
2. Press until Settings is displayed, press Select.
3. Press to highlight Ans. & record and press Select.
4. Press to display Message alert and then press
or to select On or Off and select Save. Saved
will be displayed.
Call screening
When call screening is turned on and the answer
machine takes a call, you can listen to the caller
leaving a message. You can then identify the caller
and decide whether to take the call in person.
Turn call screening on or off
3. Press to highlight Call screening, press Select.
4. Press or to display On or Off and select Save.
Saved will be displayed.
The default setting is call
screening Off.

Answer machine 47
While screening, you can adjust
the volume by pressing or
on the handset or
on the base.
You can also stop a caller
leaving a message by pressing
on the base during
message recording. The
caller will hear, “Thank you
for calling”, and the call is
automatically ended.
When you receive new messages
you’ll be notified by an answer
phone icon displayed on the
home screen with the number of
messages displayed underneath
it e.g. and the button on
the base will flash. The number
of messages displayed includes
all messages stored, new and
old (played). When a message
is deleted the counter will be
updated accordingly. You can
also set an audible message
alert, see page 46.
Each message is played back
with the day, date and time it
was received announced.
Using call screening
When the phone rings, wait for the answer machine
to take the call. When the caller begins to leave a
message, the display will show Screening? If you
want to talk to the caller, press to take the call.
This will stop the recording if it’s started.
Message playback using the handset
1. Highlight the answer phone icon on the home screen
and press , or
i. Select Menu,AnswerPhone isdisplayed, press OK.
ii.View Messages will be displayed, press OK.
2. A list of your answer phone messages will be
displayed with the most recently received highlighted
at the top.
3. Use or to scroll through the list to highlight
the message you wish to listen to and press .
i. If you have more than one message stored and
want to listen to them all, select Options.
Play all will be highlighted, press OK.
4. Aseachmessageisplayed, the handset willdisplay
thenumberorthename ifyou have Caller Display
andaname/numbermatch andthe time anddate it
wasreceived.Ifyouhave anyold(alreadylistenedto)
messagesthesewillbe playedafter your newmessages.

Answer machine
48
New (unplayed) messages are
played first (oldest to most
recent) and then old (played)
messages (oldest to most
recent).
If the memory is full, the answer
phone icon on the home screen
will display Full underneath it.
You can still enter the answer
phone menu and playback your
messages, however, you will see
a warning message Memory full.
No messages can be left before
you enter the menu and Memory
full will be announced before
new or old messages are played
back.
Message playback is stopped if
you receive an incoming call.
You can toggle between private
playback through the handset
and handsfree playback by
pressing the button. The
default is private playback.
You can’t delete messages that
you’ve not played yet.
Unless you delete a message,
it’s automatically saved.
During playback you have the following options:
or to adjust the playback volume.
to switch private playback through the
handset to handsfree playback.
or once to repeat the current message
playing from the beginning.
or twice within a second to skip back to the
previous message.
or once to skip forward to the next message.
Delete or to delete the current message playing.
At the end of playback, you will hear, “End
of messages,” and the same message will be
displayed. The answer phone icon on the home
screen will be renumbered to take into account any
deleted messages.

Answer machine 49
To cancel deletion, when you
see the confirmation question,
select No.
Delete a message or delete all old (played) messages
2. View Messages will be displayed, press OK. A list of
your answer phone messages will be displayed.
3. Select Options and scroll to highlight
either Delete message or Delete all old msgs
and press OK.
4. A confirmation question will be displayed, select Yes
to confirm deletion.
Save a number in the answer phone message
list to your contacts
2. View Messages will be displayed, press Select.
Highlight the number you want to save and select
Options.
3. Scroll to highlight Save number and press Select.
4. You now have two options:
i) To save this as a new contact, highlight New
contact and press OK. Highlight the type of
number, then press OK. Enter the contact name and
select Save.

Answer machine
50
When the answer machine is
switched On, the text ‘On’ will
light up on the button.
Send a text to a number in the answer phone
message list
2. View Messages will be displayed, press OK.
Highlight the number you want to save and select
Options.
3. Scroll to highlight Send text and press Select.
4. Enter and send your text message as per the
instructions detailed on page 68.
the base
Switch the answer machine on or off
Press to toggle between On and Off.
The setting is announced.

Answer machine 51
Memory full
If there is only 10 seconds of
memory capacity left when a
caller is leaving a message they
will hear, “Please complete your
message within 10 seconds.” If
a caller is still leaving a message
when the memory expires they
will hear, “Memory full. Thank
you for calling”, and the call will
be ended.
If your answer machine
memory becomes full and it is
set to Answer and record it will
automatically switch to Answer
only mode. Once messages
have been deleted and there
is memory available again, the
machine will revert to Answer
and record mode (unless
you have changed the mode
yourself to Answer only using
the handset menu).
You will need to delete
messages before your answer
machine will be able to record
new ones. To delete old (played)
messages, see page 49 and 52.
Message playback using the base
Press . If you have messages they will be played,
new (unplayed) messages first followed by old
(played) messages.
During playback:
Press to stop playback. The base will return
to idle.
Press to delete the message being played.
Press Skip to skip forward to the start of the
next message.
Press to skip back to the start of the
current message.
Press twice to skip back to the start of the
previous message.
Press to increase or decrease the
playback volume level.
At the end of playback the base will return to idle
mode and messages will be renumbered to take into
account any deleted messages.

Answer machine
52
If you don’t press within
3 seconds you will hear,
“Messages saved”.
If you already set your
Access PIN during the Set up
wizard, you will not need to do
this again.
Delete all old (played) messages
1. In idle mode, press and hold . The base will
announce, “All old messages deleted.”
Remote access
With remote access you can operate your answer
machine from any Touchtone™ phone, even if you
forget to turn on your answer machine before you
go out. You need to set a remote access PIN first
and then you will need to turn remote access On if
you want to use this feature.
Set the remote access PIN for the first time
3. Press to highlight Remote access and
press Select.
4. Read the message prompt, press to read it all,
then select Set PIN.
5. Enter a 4 digit PIN of your choice and select OK.
6. Enter the 4 digit PIN again to confirm and select
OK. The display will show Access PIN saved.

Answer machine 53
You cannot turn Remote access
On until you have set a remote
access PIN.
The default setting is Off.
Select Clear if you need to
delete any digits.
Change the remote access PIN
press Select.
4. Press to highlight Change PIN and press OK.
5. Enter your old 4 digit PIN and select OK.
6. Enter the new 4 digit PIN, select OK, then enter the
new PIN again and select OK. The display will show
New Access PIN saved.
Turn remote access on or off
press OK.
4. On/Off is displayed, press OK.
5. Press or to display On or Off and select Save.
Saved will be displayed. If you have turned remote
access on you will be asked if you also want to turn
the text alert on.
The Remote Access PIN is
also used as the Call Control
Access PIN.

Answer machine
54
Remote Access must first be
enabled to allow you
to switch on the answer
machine remotely.
Change remote access text alert
When remote access is set to On, you can be
notified by a text message, that a new voice
message has been left on your BT7610.
3. Press to highlight Text Alert and press Select.
4. Press or to highlight On or Off.
5. Press and enter the number of the phone
that you want to receive the text mesage on
(e.g. your mobile) and press Save.
If you forget to switch on your answer machine
1. Call your number from another phone and let it
ring. After 20 rings the machine will switch on and
answer your call.
2. Press
*and enter your 4 digit remote access PIN
when prompted. Play back your messages as shown
on page 55 in, ‘Operating your answer machine
remotely’. If you do not choose to switch your
answer machine On, it will switch off when the call
is ended.

Answer machine 55
Operating you answer machine remotely
1. Dial your phone number.
2. When you hear your outgoing message, press
*and enter your 4 digit remote access PIN.
3. Follow the voice prompts to:
Replay current message
Play all messages
Delete a message during playback
Skip back during playback
Turn Answer Machine on/off
Skip forward during playback
Turn Text Alert on/off
Listen to current outgoing message
Record new outgoing message
Switch between Answer Only and
Answer & Record

56
Choose from 11 handset
ringtones: 10 polyphonic and 1
standard. The default external
ringtone is Melody 1 and the
internal ringtone is Melody 2.
There are 5 handset ringer
volume levels plus Ringer Off.
The default setting is Level 3.
If you turn the ringer off, the
icon will be displayed on the
home screen.
As a quick way to turn the
handset ringer off, press
and hold .
There are two alert tones: voice
message (answer phone) and
text message tones. You can
turn these on or off, the default
setting is On. When the voice
message alert is set to On,
the base will beep at regular
intervals when you receive an
answer phone message. When
the text message alert is set
to On, the handset will beep
at regular intervals when you
receive a text message.
Handset settings
Set the handset ringtone for external or internal
calls and the ringer volume
1. Select Menu, scroll to display Settings and
press OK.
2. Sounds is highlighted, press OK. Ringing is
highlighted, press OK.
3. Press or to highlight the external melody you
want, then press to select the internal melody
you want.
4. Press again to select the volume level you
want and select OK to save your choices.
Turn the alert tones on or off
press OK.
2. Sounds is highlighted, press OK. Press to
highlight Alert tones and press OK.
3. Press or to highlight On or Off for the Voice
message alert and then press to highlight On
or Off for the Text message alert and select Save.
Settings

Settings 57
There are two handset tones:
keypad tones and confirmation
tones. You can turn these on or
off, the default setting is On.
Keypad tones: when turned on,
you will hear a beep after each
button press.
Confirmation tones: when
turned on, you will hear a tone
after each successful action
or after an error has occurred.
This does not include the
battery charging tone when the
handset is placed on the base/
charger, low battery or out of
range warnings or tones used in
calls such as Call Waiting or
Call Intercept.
There are 5 contrast levels
to choose from. The default
setting is Level 3.
A handset name can be a
maximum of 12 characters.
If you name your handset,
the handset number will be
removed, e.g. instead of saying
Kitchen 1 the name would just
be Kitchen. To revert back to the
default handset name (Handset
x), delete all the characters and
select Save.
Turn the handset tones on or off
press OK.
2. Sounds is highlighted, press OK. Press to
highlight Handset Tones and press OK.
3. Press or to highlight On or Off for Keypad
tones and then press to highlight On or Off for
Confirmation tones and select Save.
Change the handset display contrast
press OK.
2. Press to highlight Display and press OK.
3. Press or to select the level you want, then
select Save.
Change the handset name
press OK.
2. Press to highlight Handset name and
press OK.
3. Edit the name by selecting Clear to delete
the characters, then enter the new name and
select Save.

Settings
58
The default setting for all call
settings is On.
If Auto answer is set to On you
can answer a call by lifting the
handset off the base. If it’s set
to Off, you’ll need to lift the
handset off the base and then
press . If Auto end is set to
On you can end a call by placing
the handset back in the base.
If Auto end is set to Off,
you’ll need to press to
end the call.
With Auto join calls set to
On you can automatically
join an existing call from
another registered handset
without being invited to join
the call, you can simply press
to join.
With First ring set to Off, an
incoming external call will be
displayed visually before the
handset(s) start to ring for the
second burst of ringing.
Change the call settings
press OK.
2. Press to highlight Call settings and press OK.
3. Press or to highlight On or Off for Auto
answer and then press to highlight On or Off
for Auto end call, follow the same procedure for
Auto join calls and First ring, then select Save.
Base settings
Set the base ringtone melody and volume
Choose from 5 base ringtones. The default is
Melody 1. There are 5 base ringer volume levels
plus Ringer Off. The default is Level 3.
press OK.
2. Press to highlight Base settings and
press OK.
3. Ringing is highlighted, press OK.
4. Press or to highlight the ringtone melody you
want, then press to select the volume level you
want and select Save to save your choices.

Settings 59
If you wish to revert to not
using a PBX access code, you
need to go into the PBX code
menu and delete all the digits
by selecting Clear, then select
Save.
The default system PIN is 0000.
You can change this to your
own preferred 4-digit code.
The system PIN is used when
changing certain settings and
for registration/de-registration.
If you make a mistake, select
Clear to delete a digit.
PBX access code
If you’re connected to a switchboard, you might
need to enter an access code (e.g.9) before each
number is dialled. Your BT7610 can store an access
code which is automatically dialled before each
number.
Set a PBX access code
press OK.
2. Press to highlight Base settings and press OK.
3. Press to display PBX Code and press OK.
4. Enter the number you want (maximum of 4 digits)
and select Save.
Change the system PIN
press OK.
2. Press to highlight Change Sys. PIN and
press OK.
3. If the current PIN is 0000, you will be prompted
to enter the new 4 digit PIN, then press OK. (Or, if
the current PIN is not 0000, you will be prompted
to enter the old (current) 4 digit PIN first and then

Settings
60
If you reset the handset settings
all the handset settings will
return to their default settings,
e.g. the handset name, ringer
melody, all volume levels,
display and alarm settings.
If you reset the base settings all
the base settings will return to
their default settings, e.g. the
base ringer melody, all volume
levels, PBX access codes and
answer machine settings.
select OK. Then follow the prompts and enter the
new 4 digit PIN).
4. Enter the new 4 digit PIN again and select OK.
The display will show New system PIN saved.
Reset the handset or base settings
press OK.
2. Press to highlight Reset and press OK.
3. H/set settings is highlighted, press OK or press
to highlight Base settings and then press OK.
4. Reset <handset or base> settings back to default?
is displayed, select Yes.
5. Resetting <handset or base> settings… is
displayed while the reset takes place. Once finished,
<handset or base> settings reset back to default is
displayed.

Settings 61
If you clear the handset and
base user data all your contacts
and the calls list will be deleted
and your recorded outgoing
messages and all received
answer machine messages will
be deleted.
Clear the handset and base user data
press OK.
2. Press to highlight Reset and press OK.
3. Press to highlight Delete user data and
press OK.
4. If the current system PIN is not 0000 you will be
prompted to enter the PIN then press OK. If it is
0000, you will continue straight to step 5.
5. Delete data on all handsets and base? is displayed,
select Yes.
6. Deleting all user data… is displayed. Once finished,
All user data deleted is displayed.

62 Clock/Alarm
The default time format is
12 hour.
You must enter the full date:
day, month and year.
Within this menu, you can change the time format,
set the time and date and set alarms.
Set the time format (12 or 24 hour)
1. Select Menu, scroll to display Clock/Alarm and
press OK.
2. Press to highlight Time format and
press Select.
3. Press or to display 12 hour or 24 hour and
press Save.
Set the time and date
1. Select Menu, scroll to display Time and date
and press OK.
2. Enter the time in the correct format (12 or 24 hour).
3. Press to enter the date and press Save.

Clock/Alarm 63
If you select Off the display will
show Alarm off and you will
hear a confirmation tone.
If you set an alarm the display
will show the time and
frequency setting after you
select Save.
When you’ve set an alarm, the
icon will appear on the home
screen to confirm an alarm has
been set.
If an incoming call is received
while the alarm is going off,
the alarm notification will
immediately stop and the
incoming call will be shown
on the display. The alarm will
not resume.
Set an alarm
1. Select Menu, scroll to display Clock/Alarm and
press OK.
2. Alarm is highlighted, press OK.
3. Press or to display the alarm frequency you
want: Off, On once, On daily, Mon to Fri or Sat
& Sun then press and enter the alarm time, (you
will also need to select AM or PM if you have set
12 hour format), then press and to select the
melody you want. Select Save.
Stopping the alarm when it goes off
When the alarm goes off, the selected melody will
play at an ascending volume, the display will show
the alarm time. The alarm will sound for 30 seconds
and then the handset will return to idle, if the alarm
isn’t stopped or set to snooze, it will sound once
more after 1 minute.
To stop the alarm, press or select Stop.
To activate a ten minute snooze, select Snooze or any
other button (except or Stop). You can set snooze
as many times as you want until you select Stop.

64
You need to subscribe to the
specific BT Calling Feature to
be able to use some of these
services. You might have to pay
a fee.
For more details on BT’s
Calling Features, go to
bt.com/callingfeatures, refer to
the user guide supplied when
you subscribed to the services
of your choice or call BT free on
0800 800 150.
If you’re not connected to the
BT network, some of these
features may not be available.
Call diversion services might
allow other divert options.
Please contact your telephone
network provider for details.
Call Diversion will divert
incoming calls to another
number of your choice. You can
choose all calls to be diverted or
calls only to be diverted when
the line is busy or only calls that
are not answered.
You can easily access a number of BT Calling
Features using the Calling Features menu.
Pre-stored numbers in the Calling Features menu
Call Diversion Reminder call
Cancel Ringback Anonymous Call Reject
Call Waiting
Using Call Diversion: set up, cancel or check status
1. Select Menu, scroll to display Calling Features
and press OK.
2. Call Diversion is highlighted, press OK.
3. Press or to highlight the diversion option
you want: All Calls, When busy or Not answered
and press OK.
4. Press or to display either: Set up, Cancel
or Check status and press OK.
5. If you selected Set up, you will need to enter the
telephone number to divert to (or press and
select the number from your contacts), then select
Set up. If you chose Cancel or Check status, the
service will be called, follow the spoken instructions
or listen for confirmation/status.
BT Calling Features

BT Calling Features 65
With the ring back feature you
can get an automatic call back
from an engaged number. No
need to dial a busy number over
and over again. Just dial 5, wait
for a confirmation message and
hang up. Your phone will keep
trying the busy number for up
to 45 minutes.
Call Waiting lets you know if
another person is trying to call
you while you’re on another
call. If a second caller rings, you
will hear a beep in the handset
earpiece. If you’ve subscribed
to Caller Display, the display will
show the caller’s details as well.
Cancel Ringback
and press OK.
2. Press to highlight Cancel Ringback press OK.
3. The service will be called and the display will show
Cancelling. Follow the spoken instructions or listen
for confirmation/status.
Using Call Waiting
and press OK.
2. Press until Call Waiting is highlighted,
press OK.
3. Press or to highlight either Turn On, Turn
Off or Check status and press OK. The service will
be called. Follow the spoken instructions or listen

BT Calling Features
66
Reminder call lets you book an
alarm call. Like an alarm clock,
except it lets you book an alarm
call days in advance. Set repeat
reminders every day or as a
one-off call to remind you of a
specific event.
Anonymous call reject
blocks calls from withheld or
anonymous numbers. If a caller
withholds their number, they
won’t be able to get through
to you.
Using Reminder call
and press OK.
2. Press until Reminder Call is highlighted,
press OK.
3. Press or to highlight either: Set up,
Cancel or Check status and press OK.
The service will be called. Follow the spoken
instructions or listen for confirmation/status.
Using Anonymous Call Reject
and press OK.
2. Press until Anon. Call Reject is highlighted,
press OK.
3. Press or to highlight either Turn On, Turn
Off or Check status and press OK. The service will
be called. Follow the spoken instructions or listen

67Text messaging
Your BT7610 can send and receive text messages
from participating networks and compatible
landline telephones in the UK. The fixed line text
service is provided under BT’s terms and conditions
for telephone service. These can be found by
visiting the bt.com website at bt.com/terms.
There is no subscription charge (other than the
subscription to Caller Display). Visit bt.com to find
out how much it costs to send a text message, the
cost will depend on your call package.
All messages in the inbox and sent folders are
synchronised across all handsets registered to the
base. Additions and deletions made on one handset
are synchronised across all registered handsets.
Draft messages remain local to each handset.
Register to the text messaging service
You will have been prompted to register for the
text messaging service when you first set up your
phone. If you chose not to register during set up,
you can register following these instructions:
1. Select Menu, scroll to display Text messages
and press OK.
IMPORTANT
You must subscribe to your
network provider’s Caller
Display service to use text
messaging and you must
not withhold your telephone
number. A fee may be payable,
please contact your network
provider for more details.
You may also send messages to
landline phones that are NOT
text compatible. Messages to
non-compatible lines will be
delivered in spoken words to
the telephone as a call. Please
note that the conversion can
translate common abbreviations
and smileys etc, but to ensure
maximum clarity of message
delivery, abbreviations should
be used sparingly.

Text messaging
68
The sent and drafts folders are
populated on a first in, first out
basis. Once the folder is full,
when a new message is added
to the folder the oldest message
will automatically be deleted.
If you receive a call while
writing a text your text message
will automatically be saved
in the drafts folder when you
answer the call.
2. Press until Settings is highlighted, press OK.
3. Press until Re-register is highlighted, press
OK. Re-register to receive text messages is
displayed, select Send. A text message containing
the word ‘Register’ will be sent to the number
00000 and you will receive a confirmation message
in return.
Send a text message
and press OK.
2. Write message is highlighted, press OK.
3. Use the keypad to enter your message.
4. Select Options. Send to will be highlighted:
To send the message, press OK and enter the
telephone number (or press , select a number
from your contacts and press OK) then select Send.
To save the message in the drafts folder, scroll
to highlight Save and press OK.
To insert a symbol in your message, scroll
to highlight Insert symbol and press OK. Use the
navigation buttons to highlight the symbol you
want then select Use.

Text messaging 69
There are 5 templates:
Please call home
I’ll be there at
What time will you be home?
I’ll call you back
Happy Birthday!
To insert a template, scroll to highlight Insert
template and press OK. Scroll to highlight the
template you want then select Use.
To delete the message, scroll to highlight
Delete message and press OK. Delete message? will
be displayed select Yes.
Receiving text messages
When you receive a text message the new message
alert will sound (unless you’ve turned the alert off
or you are using another audio feature like playing
answer phone messages) and the new message
alert screen will be presented for 4 seconds over the
home screen. If you’ve received one message the
name or number of the sender will be displayed. If
you’ve received multiple messages from different
senders, the total number of messages received
will be displayed. If you don’t read the message(s)
from the alert screen, after 4 seconds the home
screen will return with the icon displayed with the
number of text messages received underneath it.

Text messaging
70
If the Inbox is full you will see
a warning message letting
you know that no new text
messages can be received
until you delete some old
messages, select OK to read
your messages.
You can change any of the 5
pre-populated templates to
messages of your choice up to
a maximum of 32 characters. If
you delete all the characters in
a template it will be displayed
as ‘Empty template’ in the
template list.
The pre-populated
templates are:
Please call home
I’ll be there at
What time will you be home?
I’ll call you back
Happy Birthday!
Read messages
1. From the alert screen, select Read or from the home
screen, highlight the icon then press .
2. A list of your received text messages will be
displayed. To read a message, highlight it, then
press , you can use or to scroll through
the message if necessary.
3. You can then press Back to return to the message
list to read other messages or select Options and
scroll or to highlight one of the following:
Delete message Press OK. Delete message? will be
displayed, select Yes (or No) to cancel.
Reply Press OK. Enter your message using the
keypad, then select Options. Send to will be
highlighted, press OK. The telephone number (or
name) will be displayed, press Send.
Forward Press OK. The message will be displayed,
select Options. Send to will be highlighted, press
OK. Enter the telephone number (or press
, select a number from your contacts and press OK)
then select Send.
Save number Press OK. You now have two options:

Text messaging 71
In the Inbox, unread messages
are marked with the • icon. Once
read, the icon will be removed.
i) To save this as a new contact, highlight New contact
and press OK. Highlight the type of number, then
press OK. Enter the contact name and select Save.
Delete msgs. Press OK. You now have two options:
i) To select certain messages to delete, you need
to highlight each message in turn and press OK to
select the message for deletion – a in the box
indicates it has been selected, then select Options.
Delete selected will be displayed, select OK, then
select Yes. ii) To delete all messages, press Options,
scroll to highlight Select all and select OK.
Accessing the Inbox, Drafts folder or Sent folder
and press OK.
2. Press to highlight either Inbox, Drafts or Sent
folder, then press OK.

Text messaging
72
When a text message is received
you will hear an audible alert.
The default setting for the text
message alert is On but you can
turn this off if you want to.
3. A list of the messages will be displayed, press
or to scroll through the list. You can press OK
to read a highlighted message or select Options to
access the list of menu options.
Edit a template
and press OK.
2. Press until Templates is highlighted,
press OK.
3. Press to highlight the template you want to
edit and select Edit.
4. Select Clear to delete characters and use the keypad
to enter your new template text, then select Save.
Turn new text message alert on or off
and press OK.
3. Message alert is highlighted, press OK.
4. Press or to highlight On or Off and select
Save.

Text messaging 73
Do you have two text phone
bases connected to the same
phone line?
If you have you are likely to
experience problems receiving
text messages. Normally, only
one SMS/text enabled base unit
can be plugged into any line.
If you want to keep more than
one connected, see page 83.
Service centre numbers
To send and receive text messages you need the
telephone number of your network’s text centre.
If you accidentally delete the send or receive service
centre numbers you will need to re-enter them in
order for your text service to work. The send and
receive centre numbers are pre-populated for BT’s
PSTN text message service but you can change
them to another service if you want to.
BT’s text message send service number is:
1470P17094009 and the receive service number
is: 0800587529.
Change the service centre numbers
and press OK.
3. Press until Service centres is highlighted, press
OK. Highlight either Send centre or Receive centre
and select Edit.
4. Select Clear to delete the digits, then enter the new
number and select Save.

74 Using additional handsets
You can register up to five GAP
compliant handsets to your
BT7610 base to extend your
phone system without needing
to install telephone extension
sockets for each new phone.
If a handset becomes
un-registered it will need to be
registered to the base again.
Please register this handset will
be displayed, select OK then
follow the instructions starting
from point 4 below.
You have 2 minutes to complete
the registration process. After 2
minutes the In use light on the
base will stop flashing.
If registration isn’t successful
the first time, please try again
incase the base registration
period ran out of time.
If there are already five
handsets registered to the
base, the registration will fail.
You must de-register another
handset before you can register
the new one.
If you’ve bought a BT7610 multiple pack, any
additional handsets come pre-registered to the
base. However, if you purchase an additional
handset separately, you must register it to your
BT7610 base before it can be used.
Register an additional handset
press OK.
2. Press to highlight Registration and press OK.
3. Register is highlighted, press OK.
4. Press and hold Find button on base is displayed.
5. Press and hold on the base until you hear a
beep and the In use light starts to flash.
6. Immediately, select OK on the handset. The handset
will display Registering handset to indicate the
base is in registration mode. If the system PIN is not
0000 then you will be prompted to enter it, then
select OK.
7. Once registration is successful the handset will show
Handset x registered (with X being the assigned
handset number). The handset will then synchronise
data with any other registered handsets, e.g. contacts,
speed dials, handset names and text messages.

Using additional handsets 75
Registering another
make of handset to your
BT7610 base
If you want to register another
make of handset (i.e. not a
BT7610 handset) to your
BT7610 base you will need
to follow the Registration
instructions that came with
the handset first and then
continue with the base part of
the registration procedure (as
shown in point 4 on page 74).
Please note that registering
other types of handset will only
provide limited compatibility
i.e. you may only be able to
make and receive calls on the
additional handset.
De-register a handset
press OK.
2. Press to highlight Registration and
press OK.
3. Press to highlight De-register handset and
press OK.
4. Press or to highlight the handset you wish
to de-register and press OK.
5. If the system PIN is not 0000 then you will be
prompted to enter it, then select OK. If it is 0000,
you will continue straight to point 6.
6. The display will show De-registering handset and
once successful the display will confirm the handset
has been de-registered.

Using additional handsets
76
You can also choose All
handsets if you want to call
all handsets registered to the
base. If a handset answers, the
handset name will be displayed
on your screen.
If an external call is received
while an internal call attempt
is being made, the internal
call will be abandoned and
all handsets registered to the
base will ring and display the
external call information.
If the internal call is not
answered after 30 seconds you
will see Handset not available
on your display and you will be
returned to your external caller.
Make an internal call between handsets
If you have more than one handset registered
to the base, you can make internal calls between
two handsets.
1. Press , then press to scroll through and
display the handset you want to call, then press
.
2. The receiving handset will ring and your handset
name will be presented on the screen. To answer
they need to press . If it is not answered after
30 seconds, you will see Handset not available on
your display.
3. Press to end the call.
Transfer a call
You can transfer an external call to another handset
registered to the base.
1. During a call, select Options, then press to
highlight Transfer call and press OK.
2. If you have one other handset it will ring, if you
have more than one other handset you can press
or to highlight the handset you want,
then select Call and it will ring. Your external call
will be put on hold.

Using additional handsets 77
3. When the other handset answers you can announce
the call and then select Transfer or press to
transfer the call.
Hold a 3-way call
Using your handset, you can hold a 3-way call
with two external callers. Or, you can hold a 3-way
call between 2 internal handsets and 1 external
caller. Once the 3-way call is in progress other
handsets registered to the base can join the call by
pressing .
1. During a call, select Options. Multi call is
highlighted, press OK.
2. Either enter the number you want to call or press
and scroll to the number you want or the
internal handset you want and then press to
call. When the second call is answered, the first
external caller will be put on hold.
3. Select Join and all callers will be joined in a
3-way call.

78 Help
Phone doesn’t work
• Have you activated the batteries correctly? See page 5.
• Check that the mains power is correctly connected.
No dial tone or line cord error message displayed on screen
• Is the telephone cord plugged into the base and phone wall socket?
• Only use the telephone cord supplied with the phone.
Can’t make or receive calls
• The batteries may need recharging.
• Check that product call barring is not active – see Parental control on page 29.
• Has there been a power cut? If so, place the handset back on the base for ten
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone, but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial an
access code, see page 59.
Handset doesn’t ring
• The ringer volume may be switched off, see page 56.
• Do Not Disturb may be switched on, see page 27.
• Block nuisance calls may be switched on, see page 28.
• Make sure the handset is registered to the base, see page 74.

Help 79
No display
• The batteries may be flat, dead or incorrectly inserted.
• Recharge or replace the batteries.
Range icon flashes
• Make sure the handset is registered to the base, see page 74.
• Check that the mains power is correctly connected to the base.
• Check that the handset is within range of the base.
• If the batteries are low, place the handset on the base/charger to recharge.
You hear the busy tone when you press
• Make sure the handset is in range of the base.
• Another handset registered to your BT7610 base may be on the line and
Auto Join is switched off, please see page 58.
Answering machine doesn’t record any messages
• The memory may be full. Play and delete old messages, pages 47-48 and 50-51.
Answering machine messages have the wrong date and time
• Have you set the date and time? See page 62.
Can’t access your messages from another phone
• Have you changed the remote access PIN? See page 52-53.
Always keep a note of the new PIN in a safe place.
• Has Remote access been turned off? To turn remote access on, see page 53.

Help
80
No Caller Display number/name displayed
• Have you subscribed to a Caller Display service from your network provider?
See page 37.
• The caller may have withheld their number.
• Network may not have the callers number information.
• An exact name/number match was not found in your contacts. Check that you’ve
stored the full STD dialling code.
Can’t register a handset to a base
• You can register up to five handsets to your BT7610 base and you can register
your BT7610 handset to up to four bases. Check that you’ve not exceeded the
limits.
• Check that you’ve entered the correct system PIN number (default PIN 0000).
• Check that you’re at least one metre away from other electrical equipment to
avoid interference when registering.
Base unit does not ring, but the lights are on
• Have you connected the telephone line correctly?
• Do Not Disturb may be switched on, see page 27.
• Block nuisance calls may be switched on, see page 28.
• Is the base ringer set to off?
• You may have a faulty line or socket. Try using another socket or line.
If you are a BT customer then please call 0800 800 151 or your network provider
if you still have problems.

Help 81
Buzzing noise on my phone or on other electrical equipment nearby
• Sometimes other electrical equipment can interfere with your BT7610 if it’s
placed too close. We recommend that you place your BT7610 at least one metre
away from electrical appliances or metal obstructions to avoid any risk
of interference.
Customer Helpline
If you’re still having problems, call us on 0800 145 6789* or go to
bt.com/producthelp
General sales enquiries
• BT Residential lines – call 150. BT Business lines – call 152.
• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152
(business).
• Additional handsets available to purchase from the Helpdesk on 0800 218 2182*.
Billing enquiries
Please see the phone number shown on your BT bill.
Possible problems with text messaging
Text messages cannot be sent
• The base station power supply or telephone line cord might not be
properly connected.
• Check that the base station power supply is plugged into the mains socket and
switched on and that the telephone is plugged into the telephone wall socket.

Help
82
• There might be a fault on the line. Check your telephone line is working properly.
• You might have deleted the server number in error. See page 73 for instructions
on how to enter the number.
Cannot send text
• Check service centre number is correct including 1470P prefix (this is for BT lines.
If you have another network provider please check the prefix number with them),
see page 73. In order to send and receive text messages you must not withhold
your number. If you normally withhold your number the 1470 prefix presents your
number for you.
Cannot receive text
• You will not be able to receive text messages until you have first sent a message.
The first message sent registers you with the text service.
• More than one text messaging product is plugged into the line. Either remove
the other text (SMS) enabled products or see on page 83 “I want to use more
than one text (SMS) enabled product on my telephone line” for alternative
instructions.
• Check service centre number is correct.
• Ensure you have subscribed to a Caller Display service and that it is active. You
can check this by noting if your phone displays your caller’s number when you
receive an incoming call.

Help 83
I want to use more than one text (SMS) enabled product on my telephone line
It is possible to connect more than one SMS product to the same telephone line
and for both of them to send and receive Text messages, but you must amend the
final digit of both the Send and Receive Service Centre telephone numbers first.
All BT text capable telephones are provided with the same send and receive
telephone numbers, but with two or more text capable telephones connected to
the same telephone line, delivery of text messages becomes unreliable causing
the text to be delivered as a normal telephone call which when answered will be
an electronic Text to Speech message.
To overcome this problem you must keep one of the products as it is with the
default Send & Receive ending in a ‘9’, but for the second and subsequent products
you must change the final digit of the Service Centre numbers (from the default
‘9’) to any unique number between 1 and 8 i.e for a second product change last
digit from a ‘9’ to a ‘1’ by changing the Send number from 1470P17094009 to
1470P17094001 and the Receive number from 0800587529 to 0800587521.
For example, for the Send number, go to Menu - Text messages - Settings - Service
centres - Send centre - Edit - amend the last digit and then press Save….

Help
84
Once changed, for the products that you have assigned new send and receive
numbers, you need to send a new registration text to the Fixed Line Text Service
platform to register the new identity (i.e. send a text to 00000 from the product
that you changed the Send & Receive numbers).
You can then send and receive text messages from more than one product.
Text has previously been sent and received but you are now only receiving voice
spoken text messages, from number 0845 6021111.
• This may be due to your line being de-registered at the text service centre.
Please see page 67 and repeat instructions to register to receive and send
text messages.
Further help and advice for text queries on BT lines:
• BT Residential customers – call 151, choose option 2, when prompted by the
Fault Management Service select option 2, enter your phone number on the
handset and wait to speak to a customer adviser.
• BT Business Customers – call 152, choose option 2, when prompted by the Fault
Management Service select option 2, enter your phone number on the handset
and wait to speak to a customer adviser.
• For other telephone service providers please contact their customer services.

85General information
Important
This equipment is not designed for making emergency
phone calls when the power fails. Alternative
arrangements should be made for access to
emergency services.
This product is intended for connection to analogue
public switched telephone networks and private
switchboards in the United Kingdom.
Replacing the handset batteries
After a time, you might find that the handset batteries
run out of charge more quickly. This is a standard sign
of wear and the batteries will need replacing.
1. Open the battery compartment cover.
2. Lift the battery out and remove the batteries.
Replace with two new AAA Ni-MH 750mAh
rechargeable batteries.
3. Replace the battery compartment cover.
Caution
Don’t immerse batteries in water, throw them into a fire
or dispose of them with ordinary domestic refuse.
BT accepts no responsibility for damage caused to your
BT7610 by using any other types of batteries.
There is a risk of explosion if incorrect batteries are fitted.
Safety information
• Only use the power supply suitable for the BT7610.
Using an unauthorised power supply will invalidate
your guarantee and may damage the phone.
The item code for the base mains power supply is
066773 . If you’ve bought a multiple pack, the item
code for the charger mains power supply is 066773.
• Use only the approved rechargeable batteries supplied.
Spare rechargeable batteries are available from the
BT7610 Helpline on 0800 218 2182*.
• Don’t open the handset (except to replace the
handset batteries) or the base. This could expose you
to high voltages or other risks. Contact the Helpline
on 0800 218 2182* for all repairs.
• If the keypad is locked, it is still possible to make calls
to 999 and 112 emergency numbers by dialling the
number then pressing .
• Radio signal transmitted between the handset and
base may cause interference to hearing aids.
• It is recommended that advice from a qualified
expert be sought before using this product in
the vicinity of emergency/intensive care medical
equipment.
• It is recommended that if you have a pacemaker
fitted you check with a medical expert before using
this product.
• Your product may interfere with other electrical
equipment, e.g. TV and radio sets, clock/alarms and
computers if placed too close.
• It is recommended that you place your product
at least one metre away from such appliances to
minimise any risk of interference.

General information
86
• Never dispose of batteries in a fire. There is a serious
risk of explosion and/or the release of highly toxic
chemicals.
Cleaning
• Clean the handset and base (or charger) with a
damp (not wet) cloth, or an anti-static wipe.
Never use household polish as this will damage the
product. Never use a dry cloth as this may cause a
static shock.
Environmental
• Do not expose to direct sunlight.
• The handset may become warm when the batteries
are being charged or during prolonged periods of
use. This is normal. However, we recommend that to
avoid damage you do not place the product on any
surface susceptible to heat damage.
• Do not stand your product on carpets or other
surfaces which generate fibres, or place it in locations
preventing the free flow of air over its surfaces.
• Do not submerge any part of your product in water
and do not use it in damp or humid conditions, such
as bathrooms.
• Do not expose your product to fire, explosive or
other hazardous conditions.
• There is a slight chance your phone could be
damaged by an electrical storm. We recommend
that you unplug the power and telephone line cord
during an electrical storm.
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish
in the ground.
You should contact your retailer or supplier for advice
on how to dispose of this product in an environmentally
friendly way.
Warning
You won’t be able to call 999 from this phone if there’s
a power cut, so make sure you’ve got another way to
call for help in an emergency.
R&TTE Directive & Declaration of Conformity
This product is intended for use within the UK for
connection to the public telephone network and
compatible switchboards.
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
For a copy of the Declaration of Conformity please
refer to bt.com/producthelp

General information 87
Guarantee
Your BT7610 is guaranteed for 12 months from the
date of purchase.
Subject to the terms listed below, the guarantee
will provide for the repair of, or at BT’s or its agent’s
discretion, the option to replace the BT7610 or any
component thereof, (other than batteries), which is
identified as faulty or below standard, or as a result of
inferior workmanship or materials. Products over 28
days old from the date of purchase may be replaced
with a refurbished or repaired product.
Guarantee conditions
• The guarantee shall only apply to defects that occur
within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent as
instructed.
• This guarantee doesn’t cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
• This guarantee does not affect your statutory rights.
Within the 12 month guarantee period
Prior to returning your product, please read the Help
section beginning on page 78 or contact the BT7610
Helpline on 0800 218 2182*. Additional answers to
frequently asked questions are available from
bt.com/producthelp
In the unlikely event of a defect occurring, the helpdesk
will issue a Fault Reference Authorisation (FRA) number
and instructions for replacement or repair. Please note
you will need the FRA number before returning the
product. This does not affect your statutory rights.
Outside of the 12 month guarantee period
If your product needs repair after the guarantee
period has ended, the repair must meet the approval
requirements for connection to the telephone network.
We recommend that you contact BT’s recommended
repair agent Discount Communications on 0800 980
8999 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy your problem they
will issue a Fault Reference Authorisation number and
ask you to return the product to your original place
of purchase. Where possible, pack the product in its
original packaging. Please remember to include all
parts, including the line cords, power supply units and
the original batteries.

General information
88
Technical information
How many telephones can I have?
All items of telephone equipment have a Ringer
Equivalence Number (REN), which is used to calculate
the number of items which may be connected to any
one telephone line. Your BT7610 has a REN of 1. A total
REN of 4 is allowed. If the total REN of 4 is exceeded,
the telephones may not ring. With different telephone
types there is no guarantee of ringing, even when the
REN is less than 4.
Any additional handsets and chargers that you register
have a REN of 0.
Connecting to a switchboard
Switchboard compatibility
This telephone may be connected to most types of
switchboard, however in the event of any difficulties,
consult your switchboard Service Provider.
Recall (R)
Recall is used when connected to certain switchboards/
PBXs and some BT Calling Features, or those services
available via your network provider. The BT7610
supports time break recall but not earth loop recall.
Declaration of Conformance
Hereby, BT declares that this BT7610 is in compliance
with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
If you would like a copy of the Declaration of
Conformance, please visit bt.com/producthelp
For your records
Date of purchase:
Place of purchase:
For guarantee purposes, proof of purchase is required,
so please keep your receipt.
Enter your base system PIN here:
[ / / / ]
Enter your remote access PIN here:
[ / / / ]

BT 7610 Digital Cordless Phone

Offices worldwide
The services described in this publication are subject to availability
and may be modified from time to time. Services and equipment
are provided subject to British Telecommunications plc’s respective
standard conditions of contract. Nothing in this publication forms
any part of any contract.
© British Telecommunications plc 2013.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in China.
Designed by The Art & Design Partnership.
Available in other formats including braille, large print or audio CD.
If you would like a copy, please call 0800 145 6789*.
* Calls made from within the UK mainland network are free.
Mobile and international call costs may vary.
† UK’s No.1 Phone Brand based on sales. Source GfK RT UK,
Landline Phone sales, Jan 2000-May 2013.
BT7610 (08/13) Issue 1
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture

BT 7610 Digital Cordless Phone

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