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Bug Tracking System

                                             Abstract

For many years, bug-tracking mechanism is employed only in some of the large software
development houses. Most of the others never bothered with bug tracking at all, and instead
simply relied on shared lists and email to monitor the status of defects. This procedure is error-
prone and tends to cause those bugs judged least significant by developers to be dropped or
ignored.


Bug Tracking System is an ideal solution to track the bugs of a product, solution or an
application. Bug Tracking System allows individual or groups of developers to keep track of
outstanding bugs in their product effectively. This can also be called as Defect Tracking System.


The Bug Tracking System can dramatically increase the productivity and accountability of
individual employees by providing a documented workflow and positive feedback for good
performance.

Some salient features are …

   1. Product and Component based
   2. Creating & Changing Bugs at ease
   3. Query Bug List to any depth
   4. Reporting & Charting in more comprehensive way
   5. User Accounts to control the access and maintain security
   6. Simple Status & Resolutions
   7. Multi-level Priorities & Severities.
   8. Targets & Milestones for guiding the programmers
   9. Attachments & Additional Comments for more information
   10. Robust database back-end
Modules & Description
   1. Authenticate User

The Bug Tracking System first activates the login form. Here the user enters the User name and
     password and our system starts the authentication process in which the username and
     password are matched with the existing username and password in the database. If the
     password matches then it is allowed to the main page else it warns the user for Invalid User
     name and password.
      After successful authentication the system activates menus. The activity log also prepared
        for failures and security.

   2. Products

              •     List Of Products

                               After successful authentication the user is provided with the list existing
                               products. Here the user can view the details of products and can modify the
                               existing products. This project even provides the facility of adding new
                               projects.

              •     Product Versions

                               All the products are maintained in several versions. As it is not possible to
                               complete the whole project in a single version Features required for the
                               product are categorized into several version with dead lines. And the
                               versions are completed according to their dead line dates. Here the user can
                               add new versions to a product or can modify the existing details of version.

              •     Product Users

   In order to complete the project each product is allotted with Resources or users. First all the employees with their names and qualifications
   are stored in the database. Each user is allotted to the product based on their rating, Qualification and designation. For each user Effective
   date is stored which specifies the total period a user is valid for that product.

   3. Bug Details

              •     Bug Details

                               In this module the user is provided with the facility for adding bugs or
                               updating the existing bugs. As the number of bugs for a product can be
very large this system is provided with efficient filtering. The user can
                             filter the bugs based on the priority, database, operating system and status.
                             After the user applies filter the list of bugs are displayed from the database.

           •     Bug History

                             Here the bug history is maintained. All the solutions given for the bug
                             resolution by various users are stored. As the bug needs several techniques
                             or methods for resolution it is important to store the history of the bug.

           •     Bug Assignee

                             This displays the list of users for whom the bug is assigned for resolution.
                             As the bug need to be resolved for completing the product several user are
                             assigned to find a solution for the bug. The user can add this bug to a new
                             user or he can modify the existing user details.

           •     Bug Attachments

                             This gives a list of attachments for a particular bug. The bug can be of any
                             type it can be a database bug or a GUI bug. So while you add a bug you
                             need to provide with the details of bug. So the file attachments can be a
                             document, database file or an image file. All then attachments are stored in
                             a location along with the size and type of the file. Here the user can add a
                             new attachment or can change the details of existing files.

4. Bug Tracking

           •     Track Hierarchy

All the bugs saved in the database will have a particular hierarchy. There might be bugs which can be related to the earlier bugs saved in the
database so our system is provided with a hierarchy. And user can add child nodes in this hierarchy or he can modify the existing values of
the nodes. This hierarchy is based on the parent child relation ship between the bugs.

           •     Track Resolution

This displays a list of all solutions provided by the users allotted to a bug. This stores the action type and the necessary resolution provided
by the user.

           •     Track Resources

This displays list of resources allotted to the project. As the bugs need to be resolved resources are provided for the bugs. These Resources
will be the resources allotted to the project. The resources are allotted based on the rating of the employee.
5. View

       •    Product Bug Hierarchy

            This module is just for displaying the hierarchy for the easy Look of the bugs.
            Here the bugs are displayed in the form of parent child nodes. As it is difficult for
            the user to look at the vast number of bugs in the database. And one cannot easily
            access the relation between the bugs.

       •    Product User Hierarchy

            This module if for displaying the users allotted to the bug. The users along with
            their name and designation are displayed in this module. Even in the allotment of
            resources there can be hierarchy between the employees depending on their
            designation. So this module simplifies the hierarchy among the employees.

6. Search

Our system provides with the feature of advanced search technique. Generally Number of

bugs for a project increased tremendously so if we want to know about a particular bug It

takes much amount of time. With the search screen provided one can filter the bug’s base on

priority, product, severity, database and type of operating system. He can also list the bugs

between particular time based on the start date and end date. After Searching it displays a list

of bugs. From this list the user can modify the existing bugs or can add a new bug.

7. Admin

       •    Users

            All the users of this system are displayed in this module. One can add new user or
            can update the details of an existing user. Here the password provided by the user
            is encrypted before saving them to the database for proper security. This module
            saves the details like address, phone and email.

       •    Configuration
All the Values that we are using in this system are configurable. Values like status,
           priority and others can be added dynamically on the screen. Suppose if we limit
           these fields by hot coding them and if the user wants to add a new value again he
           has to come to the developer of the product. So In order to avoid this it is provided
           with the feature of adding values from the screen. And the user can change the
           status to In Active whenever he wants.

       •   Log View

           In order for the efficient Tracking of the system logs are maintained. As the logs
           will be in vast it will be a problem for user for checking the database. The Log
           View module can be searched based on the user and Records between a start date
           and end date.

8. Logout

In this once the user clicks on Log out First the session variable is killed and then the system

is redirected to the login page.

9. Prepare Logs

   At all the stages, whenever user performs an operation by clicking a button, automatically
   the Bug Tracking System logs the activity.
DATA FLOW DIAGRAMS
          B TS - TO P L EV EL D IA G R A M




                                             A d m in i s t r a t o r
P ro gram m er




                     B u g T r a c k in g
                          S y ste m




                         D a ta b a s e
B TS - TO P L EV EL D IA G R A M


                                                                          U ser




t b l_ P r o d u c t _ D e t a il s                                          1
                                                                         L o g in

                                                                                                   t b l_ B u g _ D e t a i ls

                                                                                                                                               6
                                             2                               3
                                                                                                                                         S earc h
                                      P r o d u c ts                      Bugs


 D e t a ils
                                                                                                                                             R e s u lt s
                                                                                           D e t a ils
                                                         4                                                                                                                     7
                                                       T rac k                                                                                                   A d m in t a s k s


                                                                                                                                  7 .1                                                            7 .3
                                                                     R e s u lt s                                         U s e r A d m in                                                   L o g V ie w s
                                                 5
                                           V ie w                                                                                                                       7 .2
                                                                                                                                                              C o n f i g u r a t io n


                 D e t a ils
                                                                                                                                                            t b l_ C o n f ig u r a t io n




                                                                                       8
                                                                                    Log O ut
L O W L EV EL D IA G R A M - L O G IN

                                                  t b l_ A u t h e n t ic a t io n

                                                                                       A d m in U s e r

                1 .1                       1 .2
U ser   U s e r D e t a ils            V a lid a t e


                                                                                     P ro g ram m er
L O W L EV EL D IA G R A M - PR O D UC TS


                                                                          U ser
  t b l _ P r o d u c t _ D e t a il s



                                                                           2 .1
                                                                    P r o d u c t L is t                                      t b l_ P r o d u c t _ U s e r s




                                                                                                                    2 .6
                                     2 .2                                  2 .3
                                                                                                                  U sers
                                 D e t a i ls                          V e r s io n


         2 .4
                                                        2 .5                                      2 .7                                            2 .8
A d d / M o d if y
                                                    D e le t e                             A d d / M o d if y                                 D e le t e




             t b l _ P r o d u c t _ D e t a i ls
                                                                                                           t b l_ P r o d u c t _ U s e r s
L O W L EV EL D IA G R A M - B UG S

                                                                               U ser
                      t b l _ P r o d u c t _ D e t a i ls


                                                                                 2
                                                                                                                    t b l_ B u g _ D e t a ils
                                                                       P r o d u c t L is t




                                                                               3 .1
                                                                         B u g s L is t




                          3 .2                                                 3 .2                                                                3 .3
               B u g H is t o r y                                    B u g A s s ig n e d                                                    F il e
                                                                                                                                      A tta tc h m e n ts



                                                                        3 .6                               3 .7                                  3 .8                                    3 .9
      3 .4                                   3 .5
                                                                 A d d / M o d iy                      D e le t e                      A d d / M o d iy                     D e le t e
A d d / M o d iy                       D e le t e




             t b l_ B u g _ H is t o r y                                       t b l_ B u g _ A s s ig n                                         t b l_ F i le _ A t t a t c h m e n t
L O W L EV EL D IA G R A M - TR A C K ING

                           t b l_ B u g _ D e t a i l s                          U ser




                                                                                  4 .1
                                                                            B u g D e t a il s



                         4 .2                                                                                                        4 .3
                  T rac k                                                         4 .2                                        T rac k
              H ie r a r c h y                                                                                            R e s o lu t io n
                                                                              T rac k
                                                                          R eso u rc es



       4 .4                                     4 .5               4 .6                               4 .7               4 .8                                4 .9
A d d / M o d iy                         D e le t e         A d d / M o d iy                      D e le t e      A d d / M o d iy                      D e le t e




                                                                               t b l_ B u g _ R e s o u r c e s             t b l _ B u g _ R e s o l u t io n
              t b l_ B u g _ H ie r a r c h y
L O W L EV EL D IA G R A M - V IEW


t b l _ P r o d u c t _ D e t a il s
                                                              U ser



                                                                  5 .1
                                                             P ro d u c ts




                                         5 .2                                           5 .3
                            P ro d u c t U ser                               B u g H ie r a r c h y
                            H ie r a r c h y




                          t b l_ P r o d u c t _ U s e r s                   t b l _ B u g _ D e t a i ls
L O W L EV EL D IA G R A M - SEA R C H




                 6 .1                               6 .2                       6 .3
U ser   S e a r c h C r it e r ia             B u ild Q u e r y       E x e c u te Q u e r y   R e s u lt s
L O W L EV EL D IA G R A M - L O G O UT



                8 .1                                8 .2
U ser   C lo s e S e s s io n              R e d ir e c t H o m e
                                           P age
Requirement Specification

The minimum configuration to use this system is as follows:

Hardware Specification:

Processor     :-   Intel Celeron class processor with 233 MHz
RAM           :-   32 MB
Hard Disk     :-   1GB
Monitor       :-   Color monitor
Keyboard      :-   101 keys
Mouse: -      Any pointing device
Network       :-   Any network supporting TCP/IP

Software Specification:

Platform (both sides)       :-    Any platform
Software                    :-    MS.NET, Oracle



The recommended configuration to use this system is as follows:

Hardware Specification:

Processor     :-    Intel Celeron class processor with 450 MHz and above
RAM           :-    64 MB
Hard Disk     :-    20GB
Monitor       :-    Color monitor supporting 800/600/16b resolution
Keyboard      :-    110 keys
Mouse: -      Three Button pointing device
Network       :-    Network supporting TCP/IP

Software Specification:

Platform (both sides)       : -Windows 98, ME, 2000, XP/UNIX /Solaries
Software (Client side)      : -MS Internet Explorer 4.0 or NetScape 2.0
Software (server side)      : MS.NET

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Bug tracking system(synopsis)

  • 1. Bug Tracking System Abstract For many years, bug-tracking mechanism is employed only in some of the large software development houses. Most of the others never bothered with bug tracking at all, and instead simply relied on shared lists and email to monitor the status of defects. This procedure is error- prone and tends to cause those bugs judged least significant by developers to be dropped or ignored. Bug Tracking System is an ideal solution to track the bugs of a product, solution or an application. Bug Tracking System allows individual or groups of developers to keep track of outstanding bugs in their product effectively. This can also be called as Defect Tracking System. The Bug Tracking System can dramatically increase the productivity and accountability of individual employees by providing a documented workflow and positive feedback for good performance. Some salient features are … 1. Product and Component based 2. Creating & Changing Bugs at ease 3. Query Bug List to any depth 4. Reporting & Charting in more comprehensive way 5. User Accounts to control the access and maintain security 6. Simple Status & Resolutions 7. Multi-level Priorities & Severities. 8. Targets & Milestones for guiding the programmers 9. Attachments & Additional Comments for more information 10. Robust database back-end
  • 2. Modules & Description 1. Authenticate User The Bug Tracking System first activates the login form. Here the user enters the User name and password and our system starts the authentication process in which the username and password are matched with the existing username and password in the database. If the password matches then it is allowed to the main page else it warns the user for Invalid User name and password. After successful authentication the system activates menus. The activity log also prepared for failures and security. 2. Products • List Of Products After successful authentication the user is provided with the list existing products. Here the user can view the details of products and can modify the existing products. This project even provides the facility of adding new projects. • Product Versions All the products are maintained in several versions. As it is not possible to complete the whole project in a single version Features required for the product are categorized into several version with dead lines. And the versions are completed according to their dead line dates. Here the user can add new versions to a product or can modify the existing details of version. • Product Users In order to complete the project each product is allotted with Resources or users. First all the employees with their names and qualifications are stored in the database. Each user is allotted to the product based on their rating, Qualification and designation. For each user Effective date is stored which specifies the total period a user is valid for that product. 3. Bug Details • Bug Details In this module the user is provided with the facility for adding bugs or updating the existing bugs. As the number of bugs for a product can be
  • 3. very large this system is provided with efficient filtering. The user can filter the bugs based on the priority, database, operating system and status. After the user applies filter the list of bugs are displayed from the database. • Bug History Here the bug history is maintained. All the solutions given for the bug resolution by various users are stored. As the bug needs several techniques or methods for resolution it is important to store the history of the bug. • Bug Assignee This displays the list of users for whom the bug is assigned for resolution. As the bug need to be resolved for completing the product several user are assigned to find a solution for the bug. The user can add this bug to a new user or he can modify the existing user details. • Bug Attachments This gives a list of attachments for a particular bug. The bug can be of any type it can be a database bug or a GUI bug. So while you add a bug you need to provide with the details of bug. So the file attachments can be a document, database file or an image file. All then attachments are stored in a location along with the size and type of the file. Here the user can add a new attachment or can change the details of existing files. 4. Bug Tracking • Track Hierarchy All the bugs saved in the database will have a particular hierarchy. There might be bugs which can be related to the earlier bugs saved in the database so our system is provided with a hierarchy. And user can add child nodes in this hierarchy or he can modify the existing values of the nodes. This hierarchy is based on the parent child relation ship between the bugs. • Track Resolution This displays a list of all solutions provided by the users allotted to a bug. This stores the action type and the necessary resolution provided by the user. • Track Resources This displays list of resources allotted to the project. As the bugs need to be resolved resources are provided for the bugs. These Resources will be the resources allotted to the project. The resources are allotted based on the rating of the employee.
  • 4. 5. View • Product Bug Hierarchy This module is just for displaying the hierarchy for the easy Look of the bugs. Here the bugs are displayed in the form of parent child nodes. As it is difficult for the user to look at the vast number of bugs in the database. And one cannot easily access the relation between the bugs. • Product User Hierarchy This module if for displaying the users allotted to the bug. The users along with their name and designation are displayed in this module. Even in the allotment of resources there can be hierarchy between the employees depending on their designation. So this module simplifies the hierarchy among the employees. 6. Search Our system provides with the feature of advanced search technique. Generally Number of bugs for a project increased tremendously so if we want to know about a particular bug It takes much amount of time. With the search screen provided one can filter the bug’s base on priority, product, severity, database and type of operating system. He can also list the bugs between particular time based on the start date and end date. After Searching it displays a list of bugs. From this list the user can modify the existing bugs or can add a new bug. 7. Admin • Users All the users of this system are displayed in this module. One can add new user or can update the details of an existing user. Here the password provided by the user is encrypted before saving them to the database for proper security. This module saves the details like address, phone and email. • Configuration
  • 5. All the Values that we are using in this system are configurable. Values like status, priority and others can be added dynamically on the screen. Suppose if we limit these fields by hot coding them and if the user wants to add a new value again he has to come to the developer of the product. So In order to avoid this it is provided with the feature of adding values from the screen. And the user can change the status to In Active whenever he wants. • Log View In order for the efficient Tracking of the system logs are maintained. As the logs will be in vast it will be a problem for user for checking the database. The Log View module can be searched based on the user and Records between a start date and end date. 8. Logout In this once the user clicks on Log out First the session variable is killed and then the system is redirected to the login page. 9. Prepare Logs At all the stages, whenever user performs an operation by clicking a button, automatically the Bug Tracking System logs the activity.
  • 6. DATA FLOW DIAGRAMS B TS - TO P L EV EL D IA G R A M A d m in i s t r a t o r P ro gram m er B u g T r a c k in g S y ste m D a ta b a s e
  • 7. B TS - TO P L EV EL D IA G R A M U ser t b l_ P r o d u c t _ D e t a il s 1 L o g in t b l_ B u g _ D e t a i ls 6 2 3 S earc h P r o d u c ts Bugs D e t a ils R e s u lt s D e t a ils 4 7 T rac k A d m in t a s k s 7 .1 7 .3 R e s u lt s U s e r A d m in L o g V ie w s 5 V ie w 7 .2 C o n f i g u r a t io n D e t a ils t b l_ C o n f ig u r a t io n 8 Log O ut
  • 8. L O W L EV EL D IA G R A M - L O G IN t b l_ A u t h e n t ic a t io n A d m in U s e r 1 .1 1 .2 U ser U s e r D e t a ils V a lid a t e P ro g ram m er
  • 9. L O W L EV EL D IA G R A M - PR O D UC TS U ser t b l _ P r o d u c t _ D e t a il s 2 .1 P r o d u c t L is t t b l_ P r o d u c t _ U s e r s 2 .6 2 .2 2 .3 U sers D e t a i ls V e r s io n 2 .4 2 .5 2 .7 2 .8 A d d / M o d if y D e le t e A d d / M o d if y D e le t e t b l _ P r o d u c t _ D e t a i ls t b l_ P r o d u c t _ U s e r s
  • 10. L O W L EV EL D IA G R A M - B UG S U ser t b l _ P r o d u c t _ D e t a i ls 2 t b l_ B u g _ D e t a ils P r o d u c t L is t 3 .1 B u g s L is t 3 .2 3 .2 3 .3 B u g H is t o r y B u g A s s ig n e d F il e A tta tc h m e n ts 3 .6 3 .7 3 .8 3 .9 3 .4 3 .5 A d d / M o d iy D e le t e A d d / M o d iy D e le t e A d d / M o d iy D e le t e t b l_ B u g _ H is t o r y t b l_ B u g _ A s s ig n t b l_ F i le _ A t t a t c h m e n t
  • 11. L O W L EV EL D IA G R A M - TR A C K ING t b l_ B u g _ D e t a i l s U ser 4 .1 B u g D e t a il s 4 .2 4 .3 T rac k 4 .2 T rac k H ie r a r c h y R e s o lu t io n T rac k R eso u rc es 4 .4 4 .5 4 .6 4 .7 4 .8 4 .9 A d d / M o d iy D e le t e A d d / M o d iy D e le t e A d d / M o d iy D e le t e t b l_ B u g _ R e s o u r c e s t b l _ B u g _ R e s o l u t io n t b l_ B u g _ H ie r a r c h y
  • 12. L O W L EV EL D IA G R A M - V IEW t b l _ P r o d u c t _ D e t a il s U ser 5 .1 P ro d u c ts 5 .2 5 .3 P ro d u c t U ser B u g H ie r a r c h y H ie r a r c h y t b l_ P r o d u c t _ U s e r s t b l _ B u g _ D e t a i ls
  • 13. L O W L EV EL D IA G R A M - SEA R C H 6 .1 6 .2 6 .3 U ser S e a r c h C r it e r ia B u ild Q u e r y E x e c u te Q u e r y R e s u lt s
  • 14. L O W L EV EL D IA G R A M - L O G O UT 8 .1 8 .2 U ser C lo s e S e s s io n R e d ir e c t H o m e P age
  • 15. Requirement Specification The minimum configuration to use this system is as follows: Hardware Specification: Processor :- Intel Celeron class processor with 233 MHz RAM :- 32 MB Hard Disk :- 1GB Monitor :- Color monitor Keyboard :- 101 keys Mouse: - Any pointing device Network :- Any network supporting TCP/IP Software Specification: Platform (both sides) :- Any platform Software :- MS.NET, Oracle The recommended configuration to use this system is as follows: Hardware Specification: Processor :- Intel Celeron class processor with 450 MHz and above RAM :- 64 MB Hard Disk :- 20GB Monitor :- Color monitor supporting 800/600/16b resolution Keyboard :- 110 keys Mouse: - Three Button pointing device Network :- Network supporting TCP/IP Software Specification: Platform (both sides) : -Windows 98, ME, 2000, XP/UNIX /Solaries Software (Client side) : -MS Internet Explorer 4.0 or NetScape 2.0 Software (server side) : MS.NET