1. Assembled collects and organizes data from various sources like Salesforce, Zendesk, and Google Calendar through a standardized schema. This allows them to summarize and analyze the data to build models.
2. While building good models is important, deploying models is more challenging. Assembled focuses on using tools that are compatible with their existing infrastructure and exposing models as APIs and microservices.
3. Assembled analyzes the data to provide actionable information to users, such as staffing requirements calculated through queue modeling. They are working on interactive tools to allow users to introspect the models and inputs.
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