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www.ctel-india.com




                                              Cognet SmartLearn India Pvt. Ltd.
Corp. Off.: 75-76, Amrit Nagar, South Extension, Part-I, New Delhi 110 003. India.
                             +91-11-46045851 / 852 / 853 | info@ctel-india.com
Building effective communication and language skills
Cognet SmartLearn India Pvt. Ltd., is an initiative of IACM
SmartLearn Ltd. that promotes the use of Technology
Enabled Learning through the portal CTEL. All its programs
complement education and learning where students can
learn at their own pace, collaborate with peers for
experiential learning using blogs, chat rooms, etc.

Cognet’s video lectures simulate the virtual class learning
environment, where the Institutions will have the access to
excellent faculty with 10+ years of teaching experience
which otherwise are not accessible at all locations and at
affordable cost. Cognet Video Lectures give exact classroom
feeling but with higher efficiency as the institutions can
plan classes at their comfort level.

Emphasising on fundamentals along with solutions of
specific most sought after questions, Cognet’s video
lectures and courseware will be a boon not only for the
Institutions but also for the students as they can study
extra as per their convenience.

DVDs along with the courseware allows students to revise
particular sessions in case of absenteeism.

Cognet’s Video Lectures... on demand faculty at your
doorstep...
Based on the feedback from various Implementing
Agencies who are imparting Vocational Skilling programs
under various Government initiatives, we could see the
need of standard curriculum and shortage of trained
manpower for Language and Communication module
which is very crucial for meeting the desired target of
placement link programs.

The problem of qualified Language and Communication
faculty becomes more acute in Tier-2,3 and 4 cities.

While focusing on to the need of such curricula and faculty
issues, Cognet has designed the curricula on English
Language and Communication skills along with 44 hrs of
video lectures on English Grammar and Building
Communication Skills.

We are sure that with the help of the curricula and the
DVDs, your institutions will find a good resource to provide
quality and uniform delivery to enhance the English
proficiency and communication skills of the students.
The book consists of two parts—English Language Skills
            and Building Effective Communication.

            Understanding English grammar is a prerequisite for
            effective communication in English — both written and
            spoken. So, the first chapter of the first part brush up the
            grammar. To put grammar learning to good use, the second
            chapter builds up vocabulary. It serves as a good resource
            for building a sizable vocabulary required for effective
            communication, including antonyms, synonyms, colloquial
            phrases and one-word substitutions.

            Today, accent neutralization is an essential requirement if
Curricula   one has to interact with the international community on a
            regular basis on the phone. The first part has chapters on
            Accent Neutralization, Etiquette for Effective Telephonic
            Communication and Helpdesk/Desktop Support Services,
            which are going to be a great help for job profiles including
            a lot of phone talk. The last of these chapters throws ample
            light on how to be effective in teleselling and customer
            complaint handling.
The second part Building Effective Communication focuses
            on acquiring the soft skills that are essential for standing
            out as a good communicator both as a speaker and as a
            writer.
            This part covers that how to make good presentations to
            enhance the effectiveness of communication. The chapters
            of this part deal with Basics of Communication, Listening
            and Speaking Skills, Reading and Writing Skills, Effective
            Speeches and Presentation, Principles and Techniques of
            Personal Effectiveness, Appearing for Interview, Job
            Description and Resume Preparation.



Curricula
The book covers:

                                   •   Explains phonetics, including vowels, consonants,
                                       phonetics, and phonology
                                   •   Discusses vocabulary and organization of scrambled
                                       words in meaningful sentences
                                   •   Explains the importance of reading skills, including
                                       comprehension and précis
                                   •   Explains telephonic etiquettes
                                   •   Elaborates the differences between telemarketing and
                                       teleselling and skills required for both
                                   •   Provides guidelines to handle complaints and tricky
Building Effective Communication
                                       situations
             and Language Skills   •   Explains the meaning of soft skills and their
                                       management
                                   •   Describes basic forms of communication along with
                                       different types of communication
                                   •   Explains listening, speaking, and writing skills, their
                                       barriers and solutions
                                   •   Describes the challenges of the workplace environment
                                       and personal time and stress management
                                   •   Discusses the things to do while appearing for job
                                       interview, such as the do’s and don’ts of a job interview
What’s on the DVD?:

                                   The book contains set of 2 DVDs – LearnEng: Grammar for
                                   Beginners: Level-1 and PROCONNECT Programme in Building
                                   Effective Communication Skills.

                                   The first DVD, LearnEng: Grammar for Beginners: Level-1,
                                   consists 59 video lectures of 18 hours on following subjects:

                                   Subjects                              Duration (hh:mm:ss)
                                   Sentence                              0:43:57
                                   Parts of Speech                       0:43:50
                                   Noun                                  0:27:12
Building Effective Communication   Pronoun                               1:20:41
             and Language Skills   The Verb                              0:37:57
                                   The Adverb                            1:01:33
                                   The Adjective                         0:50:04
                                   The Preposition                       1:45:29
                                   The Conjunction                       0:31:54
                                   The Interjection                      0:34:22
                                   Determiners                           0:42:08
                                   Modals                                1:28:15
                                   Tenses                                2:34:36
                                   Clauses                               0:48:07
                                   Active and Passive Voice              1:10:02
                                   Reported Speech                       2:39:34
                                   The Phrases                           0:50:20
What’s on the DVD?:

                                   The second DVD, PROCONNECT Programme in Building
                                   Effective Communication Skills, consists 60 video lectures of
                                   26 hours. For better learning, the video lectures are divided
                                   into two modules. The videos included in the DVD are:

                                   Module 1

                                   Subjects                                            Duration
                                                                                     (hh:mm:ss)
                                   Interpersonal Communication                         3:42:39
                                   Types and Styles of Communication                   3:37:37
Building Effective Communication   Conflicts and Barriers                              1:48:57
             and Language Skills   Leadership and Communication                        1:34:39
                                   Written Communication                               2:57:31

                                   Module 2

                                   Subjects                                            Duration
                                                                                     (hh:mm:ss)
                                   Introduction to Managerial Communication            2:13:07
                                   Understanding global and managerial skills          1:56:05
                                   Communication systems and process                   2:44:02
                                   Human and Communication Process                     1:51:24
                                   Group Communication                                 4:42:59
                                   Work place communication solutions                  2:30:38
www.ctel-india.com




      For pricing and cutomisations,
contact Ravinder Goyal at +91 9810056973
     or email at rgoyal@ctel-india.com




                                              Cognet SmartLearn India Pvt. Ltd.
Corp. Off.: 75-76, Amrit Nagar, South Extension, Part-I, New Delhi 110 003. India.
                             +91-11-46045851 / 852 / 853 | info@ctel-india.com
Building Effective Communication
                                                                                                                                                                                                                           Building Effective
and Language Skills




                                                                                                                                                                    Building Effective Communication and Language Skills
                                                                                                                                                                    Building Effective Communication and Language Skills
The book covers:
n
Describes parts of speech such as nouns, pronouns, verbs, prepositions, and tenses
                                                                                                                                                                                                                           Communication
n
Explains phonetics, including vowels, consonants, phonetics, and phonology
n
Discusses vocabulary and organization of scrambled words in meaningful sentences
n
Explains the importance of reading skills, including comprehension and précis
                                                                                                                                                                                                                           and Language Skills
n
Explains telephonic etiquettes
n
Elaborates the differences between telemarketing and teleselling and skills required for both
n
Provides guidelines to handle complaints and tricky situations
n
Explains the meaning of soft skills and their management
n
Describes basic forms of communication along with different types of communication
n
Explains listening, speaking, and writing skills, their barriers and solutions
n
Describes the challenges of the workplace environment and personal time and stress management
n
Discusses the things to do while appearing for job interview, such as the do’s and don’ts of a job interview

What’s on the DVD?
The book contains set of 2 DVDs – LearnEng: Grammar for Beginners: Level-1, and PROCONNECT Programme in Building Effective
Communication Skills.
The first DVD, LearnEng: Grammar for Beginners: Level-1, consists 59 video lectures of 18 hours on following subjects:

Module 1
Subjects                                     Duration (hh:mm:ss)            Subjects                                                   Duration (hh:mm:ss)
n
Sentence                                     0:43:57                        n
                                                                            The Interjection                                           0:34:22
n of Speech
Parts                                        0:43:50                        n
                                                                            Determiners                                                0:42:08
n
Noun                                         0:27:12                        n
                                                                            Modals                                                     1:28:15
n
Pronoun                                      1:20:41                        n
                                                                            Tenses                                                     2:34:36
n
The Verb                                     0:37:57                        n
                                                                            Clauses                                                    0:48:07
n
The Adverb                                   1:01:33                        n and Passive Voice
                                                                            Active                                                     1:10:02
n
The Adjective                                0:50:04                        n
                                                                            Reported Speech                                            2:39:34
n
The Preposition                              1:45:29                        n
                                                                            The Phrases                                                0:50:20
n
The Conjunction                              0:31:54

The second DVD, PROCONNECT Programme in Building Effective Communication Skills, consists 60 video lectures of 26 hours. For better
learning, the video lectures are divided into two modules. The videos included in the DVD are:
Module 1                                                                    Module 2
Subjects                                     Duration (hh:mm:ss)            Subjects                                                   Duration (hh:mm:ss)
n  Interpersonal Communication               3:42:39                        n  Introduction to Managerial Communication                2:13:07
n and Styles
   Types                                                                    n  Understanding global and managerial skills              1:56:05
   of Communication                          3:37:37                        n  Communication systems and process                       2:44:02
n  Conflicts and Barriers                    1:48:57                        n  Human and Communication Process                         1:51:24
n  Leadership and Communication              1:34:39                        n Communication
                                                                               Group                                                   4:42:59
n  Written Communication                     2:57:31                        n place communication solutions
                                                                               Work                                                    2:30:38


                                                                                                                               http://www.ctel-india.com




                           TM                                                                                                                                                                                                                     TM



                      TM                                                                                                                                                                                                                     TM
   Learning Unbound.                                                                                                                                                                                                         Learning Unbound.


Cognet SmartLearn India Pvt. Ltd., Corp. Off.: 75-76, Amrit Nagar, South Extn.-I, New Delhi - 110003 | Ph.: +91-11-46045851 / 52/ 53 | Email: info@ctel-india.com

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Building effective communication and language skills

  • 1. www.ctel-india.com Cognet SmartLearn India Pvt. Ltd. Corp. Off.: 75-76, Amrit Nagar, South Extension, Part-I, New Delhi 110 003. India. +91-11-46045851 / 852 / 853 | info@ctel-india.com
  • 3. Cognet SmartLearn India Pvt. Ltd., is an initiative of IACM SmartLearn Ltd. that promotes the use of Technology Enabled Learning through the portal CTEL. All its programs complement education and learning where students can learn at their own pace, collaborate with peers for experiential learning using blogs, chat rooms, etc. Cognet’s video lectures simulate the virtual class learning environment, where the Institutions will have the access to excellent faculty with 10+ years of teaching experience which otherwise are not accessible at all locations and at affordable cost. Cognet Video Lectures give exact classroom feeling but with higher efficiency as the institutions can plan classes at their comfort level. Emphasising on fundamentals along with solutions of specific most sought after questions, Cognet’s video lectures and courseware will be a boon not only for the Institutions but also for the students as they can study extra as per their convenience. DVDs along with the courseware allows students to revise particular sessions in case of absenteeism. Cognet’s Video Lectures... on demand faculty at your doorstep...
  • 4. Based on the feedback from various Implementing Agencies who are imparting Vocational Skilling programs under various Government initiatives, we could see the need of standard curriculum and shortage of trained manpower for Language and Communication module which is very crucial for meeting the desired target of placement link programs. The problem of qualified Language and Communication faculty becomes more acute in Tier-2,3 and 4 cities. While focusing on to the need of such curricula and faculty issues, Cognet has designed the curricula on English Language and Communication skills along with 44 hrs of video lectures on English Grammar and Building Communication Skills. We are sure that with the help of the curricula and the DVDs, your institutions will find a good resource to provide quality and uniform delivery to enhance the English proficiency and communication skills of the students.
  • 5. The book consists of two parts—English Language Skills and Building Effective Communication. Understanding English grammar is a prerequisite for effective communication in English — both written and spoken. So, the first chapter of the first part brush up the grammar. To put grammar learning to good use, the second chapter builds up vocabulary. It serves as a good resource for building a sizable vocabulary required for effective communication, including antonyms, synonyms, colloquial phrases and one-word substitutions. Today, accent neutralization is an essential requirement if Curricula one has to interact with the international community on a regular basis on the phone. The first part has chapters on Accent Neutralization, Etiquette for Effective Telephonic Communication and Helpdesk/Desktop Support Services, which are going to be a great help for job profiles including a lot of phone talk. The last of these chapters throws ample light on how to be effective in teleselling and customer complaint handling.
  • 6. The second part Building Effective Communication focuses on acquiring the soft skills that are essential for standing out as a good communicator both as a speaker and as a writer. This part covers that how to make good presentations to enhance the effectiveness of communication. The chapters of this part deal with Basics of Communication, Listening and Speaking Skills, Reading and Writing Skills, Effective Speeches and Presentation, Principles and Techniques of Personal Effectiveness, Appearing for Interview, Job Description and Resume Preparation. Curricula
  • 7. The book covers: • Explains phonetics, including vowels, consonants, phonetics, and phonology • Discusses vocabulary and organization of scrambled words in meaningful sentences • Explains the importance of reading skills, including comprehension and précis • Explains telephonic etiquettes • Elaborates the differences between telemarketing and teleselling and skills required for both • Provides guidelines to handle complaints and tricky Building Effective Communication situations and Language Skills • Explains the meaning of soft skills and their management • Describes basic forms of communication along with different types of communication • Explains listening, speaking, and writing skills, their barriers and solutions • Describes the challenges of the workplace environment and personal time and stress management • Discusses the things to do while appearing for job interview, such as the do’s and don’ts of a job interview
  • 8. What’s on the DVD?: The book contains set of 2 DVDs – LearnEng: Grammar for Beginners: Level-1 and PROCONNECT Programme in Building Effective Communication Skills. The first DVD, LearnEng: Grammar for Beginners: Level-1, consists 59 video lectures of 18 hours on following subjects: Subjects Duration (hh:mm:ss) Sentence 0:43:57 Parts of Speech 0:43:50 Noun 0:27:12 Building Effective Communication Pronoun 1:20:41 and Language Skills The Verb 0:37:57 The Adverb 1:01:33 The Adjective 0:50:04 The Preposition 1:45:29 The Conjunction 0:31:54 The Interjection 0:34:22 Determiners 0:42:08 Modals 1:28:15 Tenses 2:34:36 Clauses 0:48:07 Active and Passive Voice 1:10:02 Reported Speech 2:39:34 The Phrases 0:50:20
  • 9. What’s on the DVD?: The second DVD, PROCONNECT Programme in Building Effective Communication Skills, consists 60 video lectures of 26 hours. For better learning, the video lectures are divided into two modules. The videos included in the DVD are: Module 1 Subjects Duration (hh:mm:ss) Interpersonal Communication 3:42:39 Types and Styles of Communication 3:37:37 Building Effective Communication Conflicts and Barriers 1:48:57 and Language Skills Leadership and Communication 1:34:39 Written Communication 2:57:31 Module 2 Subjects Duration (hh:mm:ss) Introduction to Managerial Communication 2:13:07 Understanding global and managerial skills 1:56:05 Communication systems and process 2:44:02 Human and Communication Process 1:51:24 Group Communication 4:42:59 Work place communication solutions 2:30:38
  • 10. www.ctel-india.com For pricing and cutomisations, contact Ravinder Goyal at +91 9810056973 or email at rgoyal@ctel-india.com Cognet SmartLearn India Pvt. Ltd. Corp. Off.: 75-76, Amrit Nagar, South Extension, Part-I, New Delhi 110 003. India. +91-11-46045851 / 852 / 853 | info@ctel-india.com
  • 11. Building Effective Communication Building Effective and Language Skills Building Effective Communication and Language Skills Building Effective Communication and Language Skills The book covers: n Describes parts of speech such as nouns, pronouns, verbs, prepositions, and tenses Communication n Explains phonetics, including vowels, consonants, phonetics, and phonology n Discusses vocabulary and organization of scrambled words in meaningful sentences n Explains the importance of reading skills, including comprehension and précis and Language Skills n Explains telephonic etiquettes n Elaborates the differences between telemarketing and teleselling and skills required for both n Provides guidelines to handle complaints and tricky situations n Explains the meaning of soft skills and their management n Describes basic forms of communication along with different types of communication n Explains listening, speaking, and writing skills, their barriers and solutions n Describes the challenges of the workplace environment and personal time and stress management n Discusses the things to do while appearing for job interview, such as the do’s and don’ts of a job interview What’s on the DVD? The book contains set of 2 DVDs – LearnEng: Grammar for Beginners: Level-1, and PROCONNECT Programme in Building Effective Communication Skills. The first DVD, LearnEng: Grammar for Beginners: Level-1, consists 59 video lectures of 18 hours on following subjects: Module 1 Subjects Duration (hh:mm:ss) Subjects Duration (hh:mm:ss) n Sentence 0:43:57 n The Interjection 0:34:22 n of Speech Parts 0:43:50 n Determiners 0:42:08 n Noun 0:27:12 n Modals 1:28:15 n Pronoun 1:20:41 n Tenses 2:34:36 n The Verb 0:37:57 n Clauses 0:48:07 n The Adverb 1:01:33 n and Passive Voice Active 1:10:02 n The Adjective 0:50:04 n Reported Speech 2:39:34 n The Preposition 1:45:29 n The Phrases 0:50:20 n The Conjunction 0:31:54 The second DVD, PROCONNECT Programme in Building Effective Communication Skills, consists 60 video lectures of 26 hours. For better learning, the video lectures are divided into two modules. The videos included in the DVD are: Module 1 Module 2 Subjects Duration (hh:mm:ss) Subjects Duration (hh:mm:ss) n Interpersonal Communication 3:42:39 n Introduction to Managerial Communication 2:13:07 n and Styles Types n Understanding global and managerial skills 1:56:05 of Communication 3:37:37 n Communication systems and process 2:44:02 n Conflicts and Barriers 1:48:57 n Human and Communication Process 1:51:24 n Leadership and Communication 1:34:39 n Communication Group 4:42:59 n Written Communication 2:57:31 n place communication solutions Work 2:30:38 http://www.ctel-india.com TM TM TM TM Learning Unbound. Learning Unbound. Cognet SmartLearn India Pvt. Ltd., Corp. Off.: 75-76, Amrit Nagar, South Extn.-I, New Delhi - 110003 | Ph.: +91-11-46045851 / 52/ 53 | Email: info@ctel-india.com