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Austin Energy
Smart Grid Program
                Andres Carvallo, CIO
                      Austin Energy
                       October 2009




 © 2003 - 2009 Austin Energy. All Rights Reserved
What drives the Smart Grid in Austin, TX?

Best Managed Utility in the US
2010 Goals
  Get AA bond rating
  Get to 83% in customer satisfaction index
  Get SAIDI to 40, SAIFI to 0.5 and SALTPI
  to 3
2020 Goals
  Get to 800 MW of energy efficiency
  Get to 35% mix of renewable energy in our
  generation
  Get to 200 MW of Solar generation

     © 2003 - 2009 Austin Energy. All Rights Reserved
What is the Smart Grid?


I coined the term “Smart Grid” on April 24, 2007 at an
IDC Energy Conference in Chicago, IL.

Smart Grid = Electric Grid + Communications Network
+ Hardware + Software

The Smart Grid monitors, controls, and manages the
creation, distribution and consumption of energy.

The Smart Grid of the future is distributed, interactive,
self-healing and reaches every device.

           © 2003 - 2009 Austin Energy. All Rights Reserved
Why do we need the Smart Grid?


Computer
Industry
Evolution
            Mainframe                       Minicomputer                       PC              Laptop




Telecom
Industry
Evolution
            SS7 Switch                            PBX                        Fax / phone     Wireless phone




Electric
Industry
Evolution
             Power plant                       Co-gen plant                 Solar Roof Top      Electric Car


                         © 2003 - 2009 Austin Energy. All Rights Reserved
Austin Energy Smart Grid




    © 2003 - 2009 Austin Energy. All Rights Reserved
AE Smart Grid Architecture




                                                                  Distribution Management System
  Energy Hedging Sys                                                                                   Customer Portals / Web Services / IHDs
                                                                   & Outage Management System
     Wholesale Scheduling
      and Settlement Sys                        EMS / SCADA                                                         Call Center

Generation Management Sys         Load Planning Sys        Distribution Automation                           CRM / CIS / Billing

 Distributed Control Sys                                                                        Conservation System        Demand Response Sys
                                                          Vegetation Mgmt System
  Emissions Mgmt Sys                                                                                       Marketing Program Sys

     Lab Mgmt Sys                                                 Meters / MDMS

                                  GIS / Materials Mgmt / Asset Mgmt / Facilities Mgmt                                             Smart Appliances

                                      CAD / CAE Applications and Modeling Tools                                                   Sub-Metering Sys

                                         Workforce and Workflow Management                                                    Smart Charging Sys

                                      Portfolio Management / Project Management                                                    DG Mgmt Sys

         PDAs / Smartphones / PCs / Servers / IT Management Systems / Email / MS Office / App Servers                         Storage Mgmt Sys

                            Voice and Data Network(s)                                Field Force and AMI Networks                 LAN/PAN/HAM
AE Smart Grid New Systems




                                                                  Distribution Management System
  Energy Hedging Sys                                                                                   Customer Portals / Web Services / IHDs
                                                                   & Outage Management System
     Wholesale Scheduling
      and Settlement Sys                        EMS / SCADA                                                         Call Center

Generation Management Sys         Load Planning Sys        Distribution Automation                           CRM / CIS / Billing

 Distributed Control Sys                                                                        Conservation System        Demand Response Sys
                                                          Vegetation Mgmt System
  Emissions Mgmt Sys                                                                                       Marketing Program Sys

     Lab Mgmt Sys                                                 Meters / MDMS

                                  GIS / Materials Mgmt / Asset Mgmt / Facilities Mgmt                                             Smart Appliances

                                      CAD / CAE Applications and Modeling Tools                                                   Sub-Metering Sys

                                         Workforce and Workflow Management                                                    Smart Charging Sys

                                      Portfolio Management / Project Management                                                    DG Mgmt Sys

         PDAs / Smartphones / PCs / Servers / IT Management Systems / Email / MS Office / App Servers                         Storage Mgmt Sys

                            Voice and Data Network(s)                                Field Force and AMI Networks                  LAN/PAN/HAN
AE Smart Premise




     © 2003 - 2009 Austin Energy. All Rights Reserved
New Utility Side Smart Grid Apps

Monitor Equipment of Feeder
Network Switching Management/Analysis/Optimization
Relay Protection Coordination
Integrated Volt VAR Control
Direct Customer Load Control
Integration of DMS(OMS)/AMI/GIS
Distribution System Real-Time Analysis Tools
Multi-Level Feeder Configuration
Emergency System Restoration Support
Dispatcher Training and Simulation
Power Quality Assessments
Demand Response Analysis
Load Forecasting
Predictive Equipment Maintenance / Asset Management

         © 2003 - 2009 Austin Energy. All Rights Reserved
New Customer Side Smart Grid Apps

Monitor, Control and Management of Premise Equipment
Beyond Meter (DG, Storage, Electric Vehicles, Smart
Appliances)
DSM/DR Management and Analysis
Pre-paid, TOU, RT signals and services
Enhanced Breaker Protection
DG Volt VAR Control
DG Load Control
Integration of Premise EMS with Utility Systems
Premise EMS Real-Time Analysis Tools
DG Power Quality Assessments
DG Load Forecasting
Premise Predictive Equipment Maintenance / Asset
Management


         © 2003 - 2009 Austin Energy. All Rights Reserved
Customer Benefits

Reduce Outages Significantly
Increase Power Quality Significantly
Faster notification and restoration times from outages
Receive usage information to better understand and manage
their bills, and ability to participate in energy efficiency and
demand response programs
Reduced inconvenience by no longer needing to unlock gates
and tie up dogs for meter reads
Improvements in timeliness and accuracy of billing, fewer
estimated bills
Remote service turn-on and shut-off
Customer can call Utility Customer Service for real-time meter
read or via in-home display, portal, smart phone
Customer can manage smart appliances via portal / IHD
Ability to participate in Pre-pay, TOU, Real-Time, other pricing
programs
          © 2003 - 2009 Austin Energy. All Rights Reserved
AE Benefits


Reduced operating costs (less truck rolls)
Improved outage management – ability to quickly determine if
power is off or on
Reduced number of delayed and estimated bills
Reduced energy theft
Monitor and Manage Power Factor rates
Lower procurement costs
Improves load profiler
Improves distribution load management and planning
Greater historical load and usage data
Better asset management and maintenance
Reduces need for additional generation and transmission
capacity
Supports any market price-responsive tariff requirements


         © 2003 - 2009 Austin Energy. All Rights Reserved
AE Smart Grid Program Status

Enterprise Architecture deployed in 2006
  Portal, Enterprise Service Bus, Data Warehouse, Business
  Intelligence, Cyber Security, IT Management Tools, Fiber backbone
2-way RF network upgraded in 2007
  One way RF network built in 2003
Nodal Market Tools deployed in 2008
  New Generation Management System, New Network Model,
  SCADA/EMS Upgrades, Maximo / Power Plant for Generation
All 410,000 smart meters installed in 2009
  First deployment of 127,000 smart meters in 2003
New Meter Data Management System deployed in 2009
86,000 smart thermostats installed (22% of homes in Austin)
  Started in 2003, 80k residential, 6k commercial, double by 2015
New Billing System replacement in progress (mid 2011)
  RT/TOU Pricing, Pre-pay, Web2.0, TXT/SMS, Self-service
New Distribution Management System in progress (mid 2011)
  Piloting now with 2,500 sensors
          © 2003 - 2009 Austin Energy. All Rights Reserved
Any Questions???
Andres.carvallo@austinenergy.com

                                       www.ciomaster.com

                                        Tel. (512) 322-6401

  © 2003 - 2009 Austin Energy. All Rights Reserved

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Building The Smart Grid 2009 Oct

  • 1. Austin Energy Smart Grid Program Andres Carvallo, CIO Austin Energy October 2009 © 2003 - 2009 Austin Energy. All Rights Reserved
  • 2. What drives the Smart Grid in Austin, TX? Best Managed Utility in the US 2010 Goals Get AA bond rating Get to 83% in customer satisfaction index Get SAIDI to 40, SAIFI to 0.5 and SALTPI to 3 2020 Goals Get to 800 MW of energy efficiency Get to 35% mix of renewable energy in our generation Get to 200 MW of Solar generation © 2003 - 2009 Austin Energy. All Rights Reserved
  • 3. What is the Smart Grid? I coined the term “Smart Grid” on April 24, 2007 at an IDC Energy Conference in Chicago, IL. Smart Grid = Electric Grid + Communications Network + Hardware + Software The Smart Grid monitors, controls, and manages the creation, distribution and consumption of energy. The Smart Grid of the future is distributed, interactive, self-healing and reaches every device. © 2003 - 2009 Austin Energy. All Rights Reserved
  • 4. Why do we need the Smart Grid? Computer Industry Evolution Mainframe Minicomputer PC Laptop Telecom Industry Evolution SS7 Switch PBX Fax / phone Wireless phone Electric Industry Evolution Power plant Co-gen plant Solar Roof Top Electric Car © 2003 - 2009 Austin Energy. All Rights Reserved
  • 5. Austin Energy Smart Grid © 2003 - 2009 Austin Energy. All Rights Reserved
  • 6. AE Smart Grid Architecture Distribution Management System Energy Hedging Sys Customer Portals / Web Services / IHDs & Outage Management System Wholesale Scheduling and Settlement Sys EMS / SCADA Call Center Generation Management Sys Load Planning Sys Distribution Automation CRM / CIS / Billing Distributed Control Sys Conservation System Demand Response Sys Vegetation Mgmt System Emissions Mgmt Sys Marketing Program Sys Lab Mgmt Sys Meters / MDMS GIS / Materials Mgmt / Asset Mgmt / Facilities Mgmt Smart Appliances CAD / CAE Applications and Modeling Tools Sub-Metering Sys Workforce and Workflow Management Smart Charging Sys Portfolio Management / Project Management DG Mgmt Sys PDAs / Smartphones / PCs / Servers / IT Management Systems / Email / MS Office / App Servers Storage Mgmt Sys Voice and Data Network(s) Field Force and AMI Networks LAN/PAN/HAM
  • 7. AE Smart Grid New Systems Distribution Management System Energy Hedging Sys Customer Portals / Web Services / IHDs & Outage Management System Wholesale Scheduling and Settlement Sys EMS / SCADA Call Center Generation Management Sys Load Planning Sys Distribution Automation CRM / CIS / Billing Distributed Control Sys Conservation System Demand Response Sys Vegetation Mgmt System Emissions Mgmt Sys Marketing Program Sys Lab Mgmt Sys Meters / MDMS GIS / Materials Mgmt / Asset Mgmt / Facilities Mgmt Smart Appliances CAD / CAE Applications and Modeling Tools Sub-Metering Sys Workforce and Workflow Management Smart Charging Sys Portfolio Management / Project Management DG Mgmt Sys PDAs / Smartphones / PCs / Servers / IT Management Systems / Email / MS Office / App Servers Storage Mgmt Sys Voice and Data Network(s) Field Force and AMI Networks LAN/PAN/HAN
  • 8. AE Smart Premise © 2003 - 2009 Austin Energy. All Rights Reserved
  • 9. New Utility Side Smart Grid Apps Monitor Equipment of Feeder Network Switching Management/Analysis/Optimization Relay Protection Coordination Integrated Volt VAR Control Direct Customer Load Control Integration of DMS(OMS)/AMI/GIS Distribution System Real-Time Analysis Tools Multi-Level Feeder Configuration Emergency System Restoration Support Dispatcher Training and Simulation Power Quality Assessments Demand Response Analysis Load Forecasting Predictive Equipment Maintenance / Asset Management © 2003 - 2009 Austin Energy. All Rights Reserved
  • 10. New Customer Side Smart Grid Apps Monitor, Control and Management of Premise Equipment Beyond Meter (DG, Storage, Electric Vehicles, Smart Appliances) DSM/DR Management and Analysis Pre-paid, TOU, RT signals and services Enhanced Breaker Protection DG Volt VAR Control DG Load Control Integration of Premise EMS with Utility Systems Premise EMS Real-Time Analysis Tools DG Power Quality Assessments DG Load Forecasting Premise Predictive Equipment Maintenance / Asset Management © 2003 - 2009 Austin Energy. All Rights Reserved
  • 11. Customer Benefits Reduce Outages Significantly Increase Power Quality Significantly Faster notification and restoration times from outages Receive usage information to better understand and manage their bills, and ability to participate in energy efficiency and demand response programs Reduced inconvenience by no longer needing to unlock gates and tie up dogs for meter reads Improvements in timeliness and accuracy of billing, fewer estimated bills Remote service turn-on and shut-off Customer can call Utility Customer Service for real-time meter read or via in-home display, portal, smart phone Customer can manage smart appliances via portal / IHD Ability to participate in Pre-pay, TOU, Real-Time, other pricing programs © 2003 - 2009 Austin Energy. All Rights Reserved
  • 12. AE Benefits Reduced operating costs (less truck rolls) Improved outage management – ability to quickly determine if power is off or on Reduced number of delayed and estimated bills Reduced energy theft Monitor and Manage Power Factor rates Lower procurement costs Improves load profiler Improves distribution load management and planning Greater historical load and usage data Better asset management and maintenance Reduces need for additional generation and transmission capacity Supports any market price-responsive tariff requirements © 2003 - 2009 Austin Energy. All Rights Reserved
  • 13. AE Smart Grid Program Status Enterprise Architecture deployed in 2006 Portal, Enterprise Service Bus, Data Warehouse, Business Intelligence, Cyber Security, IT Management Tools, Fiber backbone 2-way RF network upgraded in 2007 One way RF network built in 2003 Nodal Market Tools deployed in 2008 New Generation Management System, New Network Model, SCADA/EMS Upgrades, Maximo / Power Plant for Generation All 410,000 smart meters installed in 2009 First deployment of 127,000 smart meters in 2003 New Meter Data Management System deployed in 2009 86,000 smart thermostats installed (22% of homes in Austin) Started in 2003, 80k residential, 6k commercial, double by 2015 New Billing System replacement in progress (mid 2011) RT/TOU Pricing, Pre-pay, Web2.0, TXT/SMS, Self-service New Distribution Management System in progress (mid 2011) Piloting now with 2,500 sensors © 2003 - 2009 Austin Energy. All Rights Reserved
  • 14. Any Questions??? Andres.carvallo@austinenergy.com www.ciomaster.com Tel. (512) 322-6401 © 2003 - 2009 Austin Energy. All Rights Reserved