Business Communication- Interview and its types
- 1. By- Tarun Pratap Singh Kushwah BBALLB(H) 3rd Semester
- 2. Contoso S u i t e s TABLE OF CONTENT . 2 Introduction Objectives Types of interviews Pros and Cons Conclusion
- 3. Contoso S u i t e s INTRODUCTION According to Scott and others, “Interview is the purposeful exchange of ideas, the answering of questions and communication between two or more persons. Bingham defined as the conversation with a purpose. Derived from the Latin word “entre voir” which means to see each other. It has min. two person ,i.e., interviewer and interviewee. Interview consist of two words “inter” and “view” which means between view or see each other. It can be individual, in group etc. 3
- 4. Contoso S u i t e s OBJECTIVES . . 4 Verification Of Info Additional Info Provide necessary info of job Mutual Understanding To Provide benefit for both.
- 5. Contoso S u i t e s TYPES OF INTERVIEWS . 5 BASED ON THE COUNT OF PEOPLE INVOLVED BASED ON THE PLANNING INVOLVED BASED ON THE JUDGING ABILITIES BASED ON THE FACILITIES OR SETTINGS
- 6. Contoso S u i t e s BASED ON THE COUNT OF PEOPLE . . 6 • One to one interview used in mid level and high level post of big organization. PERSONAL INTERVIEW • Multiple candidates sit together and discuss on the same topic, used in mid level sales post. GROUP INTERVIEW • Multiple senior interviewers take the interview of interviewee and functions where the candidate supposed to make presentation as well as for job. • Used for mid and higher level jobs. PANEL INTERVIEW
- 7. Contoso S u i t e s BASED ON THE PLANNING INVOLVED . . 7 A STRUCTURED INTERVIEW OR FORMAL • Traditional form of interview in which questions are in standard format and same will be asked to all. • Used in entry level job interviews. AN UNSTRUCTURED INTERVIEW • A definite idea of question is in mind of interviewer and it is not in proper format. • Mid level jobs for managing position.
- 8. Contoso S u i t e s BASED ON THE JUDGING ABILITIES . . 8 Behavioral Interviews Questioned about the past experience and conditional questions asked by the interviewer, used for managerial and executive posts. Problem Solving interviews Multiple candidates sit together and discuss on the same topic, used in mid level sales post. Depth Interview It consist of life history, academics, work experience, interest etc. and it is time consuming but have friendly approach.. It is used for executive jobs Reaction is seen in the stressful situation and used in bank jobs. Stress Interview
- 9. Contoso S u i t e s BASED ON THE FACILITIES OR SETTINGS . . 9 • It is done on the initial stage before personal interview to shortlist the candidates and also when the interviewee is far off. • Used in interview for entry level jobs. Telephone interviews • It includes email, chat, video calling etc. and take place when the appointed time cancelled or the distance is so long. • E.g.- In mid level jobs. Online interviews • It is a mini- interview used to know the qualification and technical knowledge of candidate. • Interview for fresher job held at the college campus. Job fair interview • It is used to know more about the candidate and how he conduct himself in less formal interview.Lunch and Tea interview
- 10. Contoso S u i t e s PROS AND CONS . ADVANTAGES Deep and free responses. Flexible and adoptable. Glimpses into respondent tongue, gesture. Ability to probe and clarify the misunderstanding about the questions. Provide all info of the interviewee DIS- ADVANTAGES Costly in time and money. Unable to find all the information due to shortage of time. Require skills. May be difficult to summarize responses. Possibility of biasness. 10
- 11. CONCLUSION It is the primary process of the recruitment. It is the fundamental element of any company. It improves both the quality of skills and social solidarity by making the contacts. This process is to find best person in many others.
- 12. Contoso S u i t e s. 12