Formal vs. informal communication
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This document discusses the differences between formal and informal communication and proper social behavior. Formal communication is used in professional settings without slang, while informal communication contains shortened words and slang and is used with friends and family. Proper social behavior and etiquette varies based on location and includes manners like saying please, thank you, and excuse me. First impressions in formal settings are also important and involve a firm handshake, proper introduction, and appropriate appearance.
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Formal vs. informal communication
- 1. Formal vs. Informal Communication
- 2. Differences Informal Usually used with friends and family Contains shortened version of words Contains slang words Formal Used in a Professional Setting No Slang Pronounce words correctly
- 3. Social Behavior Varies from Location Proper Etiquette (Meals and More) Proper Conversation Please, Thank You, May I, I’m Sorry, Excuse Me
- 4. First Impressions Firm Handshake Proper Introduction Proper Appearance
- 5. Things that Affect Communication Location Attitude Age Employment