Basic elements of communication
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The document discusses the basic elements and significance of communication, emphasizing its role in sharing information to achieve mutual understanding among individuals and organizations. It outlines the importance of effective communication in business for fostering relationships, bridging misunderstandings, and motivating associates. The document also details various forms of business communication and the attributes of the communication process, including the roles of sender, receiver, message, and feedback.
Basic elements of communication
- 1. Basic Elements of Communication
- 2. Communication Communication Communication The sharing of information between two or more individuals or groups to reach a common understanding. An important aspect of behavior means speaking or writing or sending a message to another person ensuring that it has reached the target audience and able to understand, interpret and respond to the message received.
- 3. Role of Communication in Business Role of Communication in Business Strengthen a mutual sense of commitment Helps to bridge the gap between people who have misunderstanding Plays a critical role in all phases of interpersonal relations Holds an organization together
- 4. Role of Communication in Business Role of Communication in Business It is the tool that brings about changes in the attitudes and views of our associates, motivate them and establish and maintain relations with them.
- 5. Business Communication Business Communication Letters, reports, memos, notices, interviews, meetings, conferences, presentations, negotiations, ompany meeting are the examples of business communication.
- 6. Attributes of Communication Attributes of Communication Communication is unintentional as well as intentional It is a dynamic process It is systemic It is both interaction and transaction
- 7. “ Communication is a process of passing information and understanding from one person to another.” Keith Davis “Communication is any behavior that results in an exchange of meaning.” The American Management Association
- 8. “Communication is the process by which information is passed between individuals and/or organizations by means of previously agreed symbols.” Peter Little 5 Key Terms in the Definition Social, Process, Symbols, Meaning, & Environment
- 9. The Elements or factors involved in the process of communication are: Source/Sender, Audience/Receiver, Goal/purpose, Message/Content, Medium/Channel, feedback and Environment/Context Received Idea Encoding Message Medium Idea Message Decoding Tx Rx (Transmitted) (Received) One Way Communication Process Feedback Received Idea Encoding Message Medium Idea Message Decoding Tx Rx (Transmitted) (Received) Two Way Communication Process
- 10. Message conceived 1 Message decoded 4 Decision to send message Language is decoded from as a result of thought knowledge of terms, process or external stimuli vocabulary, previous information Message encoded 2 Message interpreted 5 Appropriate medium Interpretation understanding selected: Underlying as well as Letter, e-mail, interview, explicit meaning Meeting, telephone Medium selected 3 Feedback supplied 6 Appropriated language Signals passed to sender/oral Chosen oral, written word, or written reply/ Picture, or non-verbal non-verbal signals communication
- 11. 1. Intrapersonal Level 2. Interpersonal Level 3. Level of public Communication