Communication Skill Basic
- 2. Hearing Taste Smell SEEING Touch Communication is a Series of Experiences of 2
- 3. Communication is a process of exchange of thoughts, feelings, ideas, information and knowledge between two or more people. OR Communication is interchange of thoughts, opinions, or information, by speech, writing, or signs. Definition 3
- 4. Basics • Speaking: friendly conversation with colleagues can build mutual trust and even detect problems before they become serious. • Listening: If a speaker can see and feel that someone is listening and understanding that can help build a stronger, deeper relationship between interlocutors. • Writing: When you write something down, you create a permanent record of that communication. 4
- 5. • Collaboration: In order to collaborate, you must be good at asking questions, respecting others’ contributions, generating their trust and considering their perspectives. • NONVERBAL COMMUNICATION: People say a lot with facial expression or quirk of body language can communicate attitude and interest better than words can. 5
- 6. HOW WE SPEND OUR COMMUNICATION TIME • writing 9% • reading 16% • talking 30% • listening 45% 6
- 7. TIPS FOR GOOD COMMUNICATION SKILL • Maintain eye contact with the audience • Body awareness • Gestures and expressions • Convey one’s thought • Practice effective communication skill 7
- 8. 1. Environment • Venue • The effect of noise • Temperature of the room 2. Other people( beggers, servants etc) 3. Time Barriers in Communication 8
- 9. With Communicator • Language and vocabulary level • Lack of self awareness • Lack of feedback With Receiver • Lack of interest in topic • Selective perception • Personal value system BARRIERS 9
- 10. THANK YOU! 10